What does Update Profile mean? - EVO 4G General

Anybody have an idea what an Error 1012 on Update Profile means?

faquedado said:
Anybody have an idea what an Error 1012 on Update Profile means?
Click to expand...
Click to collapse
It's a data error. It is not connecting for some reason. You can call Sprint and they can walk you through resting it. Buy the way if in walking you through it and they give you a unlock code write it down it's your MSl and might come in handy later.

Run the Device Self Service app it should do this. I'm looking if there is a part in the menu to update profile only. I thought i found it before but I may be wrong.

It happened while I was on the phone with a Sprint rep - a service related to either our phones or Android devices in general (with Sprint) went down.
I was calling about another issue and he had me run an update profile and that was the result; he recieved an instant message during the call that stated the above.

donatom3 said:
Run the Device Self Service app it should do this. I'm looking if there is a part in the menu to update profile only. I thought i found it before but I may be wrong.
Click to expand...
Click to collapse
Settings - System Update - Update Profile

Related

friend's 6700 cant recieve MMS!

hey. my friend has a verizon 6700. when he receives a picture message it brings up a log in window and tells him he needs to sign into the verizon wireless data network. if he's connected thru wifi it will try to go to the picture but it fails. is there any way to fix this? i was thinking perhaps it was some sort of verizon MMS settings that needed to be added into the connections setting.
mikeeey said:
hey. my friend has a verizon 6700. when he receives a picture message it brings up a log in window and tells him he needs to sign into the verizon wireless data network. if he's connected thru wifi it will try to go to the picture but it fails. is there any way to fix this? i was thinking perhaps it was some sort of verizon MMS settings that needed to be added into the connections setting.
Click to expand...
Click to collapse
Yes it is verizons settings . Same issue with sprint . Some times they try and tell you that you must get the internet package to see pictures. You may have to go thru quiet a few represenatives to get someone to get it working correctly for you. I have seen this issue with both services .
So good luck. I haven't seen the manual setting anywhere if I come across them I will gladly post them for you.
also make sure he has a pic msg plan some of the old msg plans were only text msg
indoorplant said:
also make sure he has a pic msg plan some of the old msg plans were only text msg
Click to expand...
Click to collapse
Another good point.

Any anti-stealing apps?

I'm wondering if there's any apps for HD2 that works like "mobile defense" for android that can track the cellphone via a computer and activate the stolen device's GPS to track it.
F-Secure Anti-Theft for Mobile
Here's a very recent freebie from F-Secure
(Anti-Theft for Mobile)
http://www.f-secure.com/en_EMEA/products/mobile/anti-theft-for-mobile/index_main.html
Remote Tracker - Antitheft Software
Here's another one;
http://forum.xda-developers.com/showthread.php?t=394203
Can any of this be activated or monitored by remote PC??? Cuz i actually have a block message service for my cell phone account.
Im using Lookout for mobile
https://www.mylookout.com/
"remotetracker" (no space is intentional)
this is the only anti theft that i managed to install. the other are all too compilcated.
will notify on sim change. sms command are case sensitive. locate command will always tell location unavailable even when google map locked on gps.
Zentury said:
Here's a very recent freebie from F-Secure
(Anti-Theft for Mobile)
http://www.f-secure.com/en_EMEA/products/mobile/anti-theft-for-mobile/index_main.html
Click to expand...
Click to collapse
this one is better. no need to use second phone. can also locate using cell id and show it on google maps, like latitude. good to find lost phone with the screaming features.
did you use the anti virus and firewall?
Som30ne said:
Im using Lookout for mobile
https://www.mylookout.com/
Click to expand...
Click to collapse
F-Secure sms to finland?
I've had F-secure anti-theft in my phone for a while now. The txt location service works great, and last month I tried changing the sim, and guess what, got a sms on my backup phone with the new sim's phone number, which is exactly what it is supposed to do.
However, i checked my itemized bill today, and see the program sent an sms to Finland immediately after texting me. The number was 358400112368 . Googled this number and only got two vague references to f-secure on a nokia. Why in the world would they need to txt their mothership about my sim? Anyone else using f-secure anti-theft? Please check your bill and let us know if it sent a txt to finland.
As far as using other similar programs:
Mylookout : never worked for me, website says searching, and times out.
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too! Edit: got it, see post below.
ms myphone : free version can only check the daily sync log. I cannot initiate a location search unless i pay, or am I doing it wrong?
so, anyone with f-secure got the txt to 358400112368? I guess this post will be the only 3rd google search result for this number?
atlaswing said:
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too!
Click to expand...
Click to collapse
wrong.
yes it does, if you dont set a password then yes, anyone can control it, , but set a password and it doesnt respond to control txts without it.
samsamuel said:
wrong.
yes it does, if you dont set a password then yes, anyone can control it, , but set a password and it doesnt respond to control txts without it.
Click to expand...
Click to collapse
my bad. thanks Samsamuel for the correction. i re-read the first whole page of that remoteTracker thread and the word "password" was never mentioned in his post or instructions.
as far as my original question regarding F-secure, anybody else see the outgoing text to finland when they change SIMs?
no worries.
i for one can't rate remotetracker highly enough. i cook my own rom, so its cooked in complete with settings, so its completely hard reset safe. only way to stop it working is by flashing.
that random text you mention sounds a little iffy, you tried emailing them? see what they have to say?
another vote for remotetracker.
It found my phone when left in a taxi
the F-Secure thing looks nice, i think im gonna try it this evening
lets see if it really sends a sms to finnland xD
I came across this thread, and just downloaded (didn't install yet) the f-secure app.
A couple things I don't understand.
I believe I have read posts here about needing a "backup mobile number", for the company to send SMS to, if something suspicious is happening with the phone.
But what if one only has one mobile number, no backup? Is the app then useless? (Couldn't there be an e-mail, or a call to the landline?)
Also, I see that besides giving this app away, F-Secure sells "mobile secuirty". (I guess that means anti-virus and such. Is that really necessary? I have never used an AV on my phone before, and never had a problem with that AFAIK.)
With the post about the SMS to Finland (probably company headquarters), it occurs to me, they may give away this anti-theft app, in order to get your phone #, and send you text messages advertising their AV app? I wouldn't want to get spammed with text messages. Has that happened to anyone using this?
remotetracker can send email
i've changed sim few time. fsecure only send sms to the assigned number (i know, i've itemized billing, and i can send sms internationally).
anyway, since it can never reply with correct location, and i've already figured out how to use remotetracker, i'm ditching it too. plus, fsecure will always pop up with it stupid checking for update while i'm using my phone. can't it check quietly?
atlaswing said:
I've had F-secure anti-theft in my phone for a while now. The txt location service works great, and last month I tried changing the sim, and guess what, got a sms on my backup phone with the new sim's phone number, which is exactly what it is supposed to do.
However, i checked my itemized bill today, and see the program sent an sms to Finland immediately after texting me. The number was 358400112368 . Googled this number and only got two vague references to f-secure on a nokia. Why in the world would they need to txt their mothership about my sim? Anyone else using f-secure anti-theft? Please check your bill and let us know if it sent a txt to finland.
As far as using other similar programs:
Mylookout : never worked for me, website says searching, and times out.
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too! Edit: got it, see post below.
ms myphone : free version can only check the daily sync log. I cannot initiate a location search unless i pay, or am I doing it wrong?
so, anyone with f-secure got the txt to 358400112368? I guess this post will be the only 3rd google search result for this number?
Click to expand...
Click to collapse
when was the last time you used mylookout? A few months ago, it couldn't find the phone for me, but in the last month, it is working.
rumpleforeskin said:
another vote for remotetracker.
It found my phone when left in a taxi
Click to expand...
Click to collapse
Maybe I should try that one. Esp. for my son.
me said:
I came across this thread, and just downloaded (didn't install yet) the f-secure app.
A couple things I don't understand.
I believe I have read posts here about needing a "backup mobile number", for the company to send SMS to, if something suspicious is happening with the phone.
But what if one only has one mobile number, no backup? Is the app then useless? (Couldn't there be an e-mail, or a call to the landline?)
Also, I see that besides giving this app away, F-Secure sells "mobile secuirty". (I guess that means anti-virus and such. Is that really necessary? I have never used an AV on my phone before, and never had a problem with that AFAIK.)
With the post about the SMS to Finland (probably company headquarters), it occurs to me, they may give away this anti-theft app, in order to get your phone #, and send you text messages advertising their AV app? I wouldn't want to get spammed with text messages. Has that happened to anyone
using this?
Click to expand...
Click to collapse
what about getting a google voice number? Then you could send it there.
badai said:
i've changed sim few time. fsecure only send sms to the assigned number (i know, i've itemized billing, and i can send sms internationally).
anyway, since it can never reply with correct location, and i've already figured out how to use remotetracker, i'm ditching it too. plus, fsecure will always pop up with it stupid checking for update while i'm using my phone. can't it check quietly?
Click to expand...
Click to collapse
so fsecure you can't get a correct location?
nrfitchett4 said:
when was the last time you used mylookout? A few months ago, it couldn't find the phone for me, but in the last month, it is working.
Maybe I should try that one. Esp. for my son.
what about getting a google voice number? Then you could send it there.
so fsecure you can't get a correct location?
Click to expand...
Click to collapse
see my previous post. it always say location not available.
I just tried lookout. I like it more than remotetracker because it's easier to use (the online "dashboard" makes it easy). The thing I hated the most about remotetracker (and other apps dealing with coded SMS) is that I would have to use an authorized phone and the proper codes to do whatever I need to do. At least with lookout, I can just go online and kill all my data and locate my phone.
I tested the "locate" feature. It found my phone in 2 minutes, but it was a little over one mile away from my phone!
The "scream" feature: It's a loud firetruck-type siren...it was a little bad because San Bruno, CA (one city away from me) had a horrible fireball accident a couple of days ago.
I guess it does its job. The locate feature is decent, but to think that it was off by 1-mile, it could make a difference in a big city.

HTC email response to downgraded PRI

I'll list the entire email conversation I had with HTC. I had to BS a little to play off that fact im rooted. Notice how they responded at first.
ME: Hello, I received a new replacement EVO from bestbuy. The phone came with PRI version 1.34 and not 1.40 like a friend of mine has. I did all the updates from the phone and it is still at 1.34. How can I go about updating the PRI version? Thank you
HTC: My name is Kacey and I would be more then happy to assist you today. I understand that you are looking for the 2.2 update for your phone?
Before you proceed with the update, make sure you have done the following:
· Set aside approximately 20 minutes to allow the device to update
· Connect the device to a charger
· Ensure the battery is charged to at least 30%
· If available, connect to Wi-Fi or 4G to speed up the update download process
Installation instructions
1. Navigate to the Home screen on your device
2. Tap Menu > Settings
3. Tap System updates
4. Tap HTC software update
5. Tap Check now
6. Ensure Install now is ticked and tap OK
WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!
Do not attempt to use the device until the “Congratulations” screen appears.
7. Congratulations, the device has been updated! Tap OK
Me: Not my problem at all. I do have the 2.2 update but my PRI is at 1.34. Like I said I did all the updates and am now at 2.2 FroYo. When comparing to my friends software version section on the EVO. His PRI says 1.40_xx and mine says 1.34_xx. The x's are a number but cant remember exactly what his said and mine is at home so I cant look right now. This again has nothing to do with 2.2 it is my PRI version (primary rate interface)...
HTC: Dear ,
There was a PRL update recently sent out by Sprint. Have you received and performed this update?
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
ME: My PRL is up to date at 60669. Im talking about the PRI. Like I said I did all the updates and am now at 2.2 FroYo. When comparing to my friends software version section on the EVO. His PRI says 1.40_xx and mine says 1.34_xx. The x's are a number but cant remember exactly what his said and mine is at home so I cant look right now. This again has nothing to do with 2.2 it is my PRI version (primary rate interface
HTC: Dear,
There was a PRL update recently sent out by Sprint. Have you received and performed this update?
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
ME: Again my PRL is up to date. Im talking about the PRI. Will you please re-read my other posts.
Thanks
HTC:,
There is going to be an OTA update that will be released in the very near future to correct some software errors. Unfortunately, we are unable to provide any information concerning a timeframe for this update. This should correct the issue you are experiencing with the PRI.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
WOW!!
splink7007 said:
I'll list the entire email conversation I had with HTC. I had to BS a little to play off that fact im rooted. Notice how they responded at first.
ME: Hello, I received a new replacement EVO from bestbuy. The phone came with PRI version 1.34 and not 1.40 like a friend of mine has. I did all the updates from the phone and it is still at 1.34. How can I go about updating the PRI version? Thank you
HTC: My name is Kacey and I would be more then happy to assist you today. I understand that you are looking for the 2.2 update for your phone?
Before you proceed with the update, make sure you have done the following:
· Set aside approximately 20 minutes to allow the device to update
· Connect the device to a charger
· Ensure the battery is charged to at least 30%
· If available, connect to Wi-Fi or 4G to speed up the update download process
Installation instructions
1. Navigate to the Home screen on your device
2. Tap Menu > Settings
3. Tap System updates
4. Tap HTC software update
5. Tap Check now
6. Ensure Install now is ticked and tap OK
WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!
Do not attempt to use the device until the “Congratulations” screen appears.
7. Congratulations, the device has been updated! Tap OK
Me: Not my problem at all. I do have the 2.2 update but my PRI is at 1.34. Like I said I did all the updates and am now at 2.2 FroYo. When comparing to my friends software version section on the EVO. His PRI says 1.40_xx and mine says 1.34_xx. The x's are a number but cant remember exactly what his said and mine is at home so I cant look right now. This again has nothing to do with 2.2 it is my PRI version (primary rate interface)...
HTC: Dear ,
There was a PRL update recently sent out by Sprint. Have you received and performed this update?
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
ME: My PRL is up to date at 60669. Im talking about the PRI. Like I said I did all the updates and am now at 2.2 FroYo. When comparing to my friends software version section on the EVO. His PRI says 1.40_xx and mine says 1.34_xx. The x's are a number but cant remember exactly what his said and mine is at home so I cant look right now. This again has nothing to do with 2.2 it is my PRI version (primary rate interface
HTC: Dear,
There was a PRL update recently sent out by Sprint. Have you received and performed this update?
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
ME: Again my PRL is up to date. Im talking about the PRI. Will you please re-read my other posts.
Thanks
HTC:,
There is going to be an OTA update that will be released in the very near future to correct some software errors. Unfortunately, we are unable to provide any information concerning a timeframe for this update. This should correct the issue you are experiencing with the PRI.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Kacey
HTC
WOW!!
Click to expand...
Click to collapse
Waooo Kacey from HTC , got comprehension Issues. hehehe, Lol
OMFG>>>> FOR THE LAST FRICKEN TIME!
PRI DOES NOT STAND FOR PRIMARY RATE INTERFACE!
IT STANDS FOR PREFFERED ROAMING INDEX!
I hate typing in caps but people nowadays-- forget it
Any ways, PRIMARY RATE INTERFACE is from WAAAYYY back when dialup was the only thing around... There used to be some modems which chould use ISDN, and you could actually scale the modems (use them jointly). They each would work with ds0 to get a full 64kbps (as apposed to the 56k dialup). Which would mean together they ran at 128kbps... Back then it was a HUGE difference... Of course nowadays we have 1x everywhere (for cell phones) which exceeds that... Not to mention 2g 3g and 4g.
Anyways... STOP CALLING IT PRIMARY RATE INTERFACE!
btw if you would have said Preferred Roaming Index she might have been able to get some different info from her crew...
Tilde88 said:
btw if you would have said Preferred Roaming Index she might have been able to get some different info from her crew...
Click to expand...
Click to collapse
It shouldn't matter tough guy. All I needed to say was PRI and I'm sure HTC would understand what I'm saying. Go yell at someone else over the WEB!
cocobongo77 said:
Waooo Kacey from HTC , got comprehension Issues. hehehe, Lol
Click to expand...
Click to collapse
Who doesn't these days. You put something on craigslist and people email you about it and ask questions that are in the title of the post!
Wow.....just wow.
Tilde88 said:
OMFG>>>> FOR THE LAST FRICKEN TIME!
PRI DOES NOT STAND FOR PRIMARY RATE INTERFACE!
IT STANDS FOR PREFFERED ROAMING INDEX!
I hate typing in caps but people nowadays-- forget it
Any ways, PRIMARY RATE INTERFACE is from WAAAYYY back when dialup was the only thing around... There used to be some modems which chould use ISDN, and you could actually scale the modems (use them jointly). They each would work with ds0 to get a full 64kbps (as apposed to the 56k dialup). Which would mean together they ran at 128kbps... Back then it was a HUGE difference... Of course nowadays we have 1x everywhere (for cell phones) which exceeds that... Not to mention 2g 3g and 4g.
Anyways... STOP CALLING IT PRIMARY RATE INTERFACE!
Click to expand...
Click to collapse
you really need some help and i bet you have the in a txt file on your desktop lol

[Help] Focus HW Rev 1.4 not able to update latest mango

I bought focus unlocked from ebay.in. When i check on back side found my focus HW rev is 1.4. I am not able to upgrade my focus to latest mango 7720 even with force zune update. i m stuck on 7392. Please help
For now, you're stuck but AT&T promised an update for 1.4 very soon.
Before anyone else shouts at the moon about this, remember who created the issue, as someone nicely said in the last post here.
Good news is that Focus Mango update for revision 1.4 is scheduled for end of October, which means it's on the way. Read here and here.
Shortly:
rev 1.4(LSI) : Update has not entered the AT&T SPE lab yet; however, Samsung is targeting for 10/17 lab entry and 10/31 TA
Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?
shishirdbhat said:
Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?
Click to expand...
Click to collapse
All carriers have a list of the IMEI of the phones they sold and they share the database with Microsoft. When you connect to Zune, the MS database tells Zune that the phone belongs to carrier X and checks if the carrier has released the update (has given the OK). The carrier updates the database with the IMEIs supposed to get the update.
For a clearer picture, when you connect your phone in Zune it goes like this:
- Zune sends OS/hardware info to "MS Server 1"
- MS server 1 responds: yes there is an update for this OS/hardware
- Zune sends request to "MS server 2": is the phone's IMEI in the carrier allowed database?
- MS server 2 responds. if the answer is yes then you will get the update in Zune.
MS Server 1 checks update availability against hardware/OS
MS Server 2 checks the phone's IMEI against carrier's database
This is why Focus 1.4 update has been delayed by AT&T. MS Server 1 responds yes, there is an update but the carrier database doesn't have the IMEIs.
Thanks a lot for the detailed reply! So, I'll just have to wait till AT&T rolls out the update.
If I could bother you with one more thing - I can access the web marketplace for India, but I can't access it on the phone (it is on version 7392). Is there any workaround on Zune (the registry hack doesn't work anymore) that will get me access to this without Mango update?
shishirdbhat said:
Thanks a lot for the detailed reply! So, I'll just have to wait till AT&T rolls out the update.
If I could bother you with one more thing - I can access the web marketplace for India, but I can't access it on the phone (it is on version 7392). Is there any workaround on Zune (the registry hack doesn't work anymore) that will get me access to this without Mango update?
Click to expand...
Click to collapse
It means that the regional settings on your PC are not set to India. You need to go to "Region and Language" in Control Panel in Windowns 7 (or equivalent) and set the country and related settings to India. It should work after that.
I should have been clearer. I meant I can see that there is an Indian marketplace where I can buy apps in Indian currency, but I can't access it via the phone or Zune. In Zune help section I saw that there is a tab for marketplace but it's missing on mine. All my location settings - laptop, phone and live ID are set to India.
The phone is amazing as it is, without Mango (I installed a 16GB MicroSD card in it) and only the marketplace is missing. That's why I was wondering if there was any workaround like the registry fix to access it.
Thanks!
I think I've read somewhere around the forum that what you ask is not possible but it's not my area, maybe someone else can help you.
Btw, to enable receiving PMs, go to "User CP" and click "Edit Options".
Locate:
Private Messaging
This forum features a private messaging system, which allows members to send messages to one another privately.
If you do not want to send or receive private messages, you may disable the private messaging system.
and tick
"Enable Private Messaging"
(should be the 6th box to tick starting from the top)
shishirdbhat said:
Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?
Click to expand...
Click to collapse
Could you please tell me the name of the seller on ebay.in from whom you purchased your Focus? I am planning to purchase one too, and I don't want to end up with rev 1.4.
Thanks.

Samsung galaxy help/ unknown app

[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Blinkonce said:
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Click to expand...
Click to collapse
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
thahim said:
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I have. Both the downloaded and system apps but I haven't found anything there
Blinkonce said:
Yes I have. Both the downloaded and system apps but I haven't found anything there
Click to expand...
Click to collapse
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
thahim said:
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
I just checked and I see a "Caller ID and spam protection" but it is off
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Blinkonce said:
I just checked and I see a "Caller ID and spam protection" but it is off
Click to expand...
Click to collapse
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
So where would this be accessible on your phone?
Click the privacy policy?
golgothagecko said:
Click the privacy policy?
Click to expand...
Click to collapse
There is a window that pops up with this app and on it is the settings icon and a privacy policy link. if you click that link you can do some detective work to determine it's this company.
Lock-N-Load said:
So where would this be accessible on your phone?
Click to expand...
Click to collapse
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Charkatak said:
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
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I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
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I understand, but what I was trying to say for example on unlocked devices there is a toggle for that kind of service which lets user know about spam and caller ID, but on carrier devices this feature is removed because carriers have their own service that they like to charge user for. My device for example doesn't show anything like I saw in the screenshots. You can open settings and type "notification access" in the search and it will show you the list of apps that have access. See if you can find it there and take appropriate action.
Lock-N-Load said:
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
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It is really annoying me too. I might just end up formatting my phone if I don't any solution soon. A guy on another thread about this said he formatted but then it came back.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
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Not that I know of. I doubt it but I will find out
Same Caller ID problem
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
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D.milhouse88 said:
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
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Hey, someone from another thread found a solution. I cleared my Chrome history, cookies, and all synced data and I haven't had the issue anymore. I didn't format my phone tho
Edit: nvm, it came back so gonna format my phone and see if it finally disappears
Edit: AFter formatting, it's been a day, I restored my apps and data but it hasn't appeared anymore
Here is the link to his solution: https://forum.xda-developers.com/showpost.php?p=73750558&postcount=13
Hi am having the exact same problem and haven't found a solution yet. Its driving me crazy!
I am using a Samsung S8 and this app/feature literally appeared out of no where.
Any help or leads would greatly be appreciated!
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
nbright93 said:
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
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Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Might have figured this out
Calisnowman420 said:
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
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So I didn't get to go to the T-Mobile store but coincidentally I was uninstalling apps that I don't use a few days after I made that post. I ended up uninstalling 2 apps, one of which was viva video and I think this might have been the root of the problem. Last time I clicked on that app, it looked completely different and I wouldn't have recognized it as viva video if the name wasn't there. I also noticed that the app will open and run by itself but will not show up in my open apps list (hopefully that makes sense). Even when I had not used it for days, it would still show up in my battery optimization list as an app that needs to be closed. Must be a bug with the new face life. Haven't had any issues since then. I really hope this helps.

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