I recently dropped by phone in a puddle (e have all done it!) and T-mobile very nicely sent me a replacement phone.
Before the incident my pushmail was working perfectly.
I set up my new phone in exactly the same way and now i have big problems with the push mail.
IT will always sync via USB, however via GPRS it is very tempremental and sometimes works, sometimes doesnt. The down time can last days, . I end up getting an error message "the server could not be reached. This can be caused by temp network conditions, support code: 0x80072EE4".
No one else in office has this problem. Has anyone else had a similar problem - i was wondering if i have been sent a duff replacement and should ask T-mobile for another one.
Any help would be appreciated
still have this problem - can anyone help?
reboot?
I have similar problems though not necessarily the same: if I've synced using USB the sync via GPRS/3G never works unless I reboot the phone (hold the power button and let the phone power down, then restart). Maybe going to flight mode and back also works - not sure.
think my problem is to do with my server.
i got in contact with tmobile specialist team and tested my phone on there server and it worked fine
my it guy is working on it - will let you know if easy fix
I have this problem with the exchange server mobile.exchange.mail2web.com
I think it's a fault with an option in my phone. Anyone of you figured it out?
Other phones works fine with mail2web.com
Thanks
According to the a quick google search, that error message relates to automatic updates...Either way, with Exchange it's always a good idea when having problems to completely remove the server source, reset your phone and then re-enter the information and let it completely re-sync again...
Hi all,
I flashed my bosses Blackstone/HTC HD with duttys 2.1 rom when it was first released...then upgraded it last week with 2.8.
He then pointed out that his emails were no longer working... there were not pulled down like when on 2.1. However, they all work over wifi just not when its over the data connection...only his ms exchange (emails from his job) actually works. Hotmail and Gmail dont.
I then thought ok, I will download the official rom from HTC...done that and left it on friday. He came in today saying its still the same.
Has anybody else heard of this problem? Any help or advice would appreciated.
Cheers
F2
Did you make sure the T-Mobile proxy is disabled after you upgraded? I know that stops the HD data connection working straight out of the box with T-Mobile in the UK.
TM
second that, disable the proxy and you'll happily be able to run Skype etc too.
Thanks very much - I can now get email!
Hey Guys;
So this is my rant about the Samsung Focus. I'll try to keep this brief.
I've been a huge fan of the Zune HD and since day one I've said that I'd switch if they ever add phone features (I was on a 3Gs at the time.)
So enter WP7; I LOVE the UI SOOO much that even though it's missing some really key things I was willing to overlook that and still got the Focus.
- I called AT&T to make sure they'd let me unlock it BEFORE I bought it because I'm taking a trip to Europe for a few months so I need to be able to use their local SIM. AT&T said "NO problem!" Once I got the phone however it turned into "We're not allowing it to be unlocked for 6 Months" (AT&T Sucks)
- It was suppose to take 15 minutes to active, it took 2 days (AT&T sucks)
- found out that WP7 doesn't connect to wireless networks that don't broadcast SSIDs (MS is clueless!) UPDATE: I take this one back... Still a pain, but maybe I'm being harsh...
But even after all these ridiculous issues that had me calling AT&T OVER AND OVER again, I was willing to keep the Phone....
Then came the deal breaker....
Since this is a really new OS from MS, They're supporting the newest exchange servers (2008) and if you're company doesn't have those new exchange servers dependable account syncing isn't in your future! mad:) I've been able to get it to sync, but it errors out before it finishes and then it's unstable. Shooting errors out all the time. Came across this forum: http://tinyurl.com/focus-outlook
So now I'm about to crawl back to the OS I abandoned (android)
Worse of all; I put my 32Gb MicroSD card in the Focus and although it works great, I can't figure out how to format it and get it usable on other devices again. Only the focus can see it now... (has someone come across a fix for that yet?)
So there you have it... I'm not having a good phone week...
kcasante said:
Then came the deal breaker....
Since this is a really new OS from MS, They're supporting the newest exchange servers (2008) and if you're company doesn't have those new exchange servers dependable account syncing isn't in your future!
Click to expand...
Click to collapse
Firstly, the lastest Exchange is 2010 If you're not already on it, you really need to! It's awesome!
My Omnia 7 synched up first time, I really didn't expect it to be able to deal with the client certificate, but it seems to handle it all invisibly. I'm very, very, (VERY!), impressed by how flawlessly it has worked.
If you're not on Exchange 2010, you need to get your company into the Microsoft Partner Network and you will get licences for nearly all of the latest software. We jumped a version (from 2003 to 2010) and the improvement is gobsmacking. Exchange 2010 is so much more efficient, the servers are flying!
Smoothound said:
Firstly, the lastest Exchange is 2010 If you're not already on it, you really need to! It's awesome!
My Omnia 7 synched up first time, I really didn't expect it to be able to deal with the client certificate, but it seems to handle it all invisibly. I'm very, very, (VERY!), impressed by how flawlessly it has worked.
If you're not on Exchange 2010, you need to get your company into the Microsoft Partner Network and you will get licences for nearly all of the latest software. We jumped a version (from 2003 to 2010) and the improvement is gobsmacking. Exchange 2010 is so much more efficient, the servers are flying!
Click to expand...
Click to collapse
Yes Smoothound, you're right it is 2010; my mistake.
And as for my company switching; I don't think I have any pull in that department. I don't think it's a good idea to call them out on the internet. Lets just say this is a company thats known worldwide as a household name ( and also just bought a dying phone brand due to their OS) I'm actually surprised that they're behind on that tech but I have no way of incluencing an upgrade unfortunately. I'm sure it's in the works but for when I need it, it's too little too late...
ActiveSync is working fine for me on Exchange 2003 without any issues at all. So, no, you don't have to be on the latest version of Exchange.
I'm pretty sure I have Exchange 2003 here (I know it's not 2010 or 2008) and it works just fine. The first time thru it wouldn't download images that were embedded in email but I'd pretty sure that was because of the half-assed network I was using at the time. When I got home and connected to my own network, did a hard reset and set it all up again, mail worked fine. No errors, nothing, just email. I read the same thing about the iPhone 4, too, but it works fine against my server, also.
markgamber said:
I'm pretty sure I have Exchange 2003 here (I know it's not 2010 or 2008) and it works just fine. The first time thru it wouldn't download images that were embedded in email but I'd pretty sure that was because of the half-assed network I was using at the time. When I got home and connected to my own network, did a hard reset and set it all up again, mail worked fine. No errors, nothing, just email. I read the same thing about the iPhone 4, too, but it works fine against my server, also.
Click to expand...
Click to collapse
So now I'm really confused...
And when I set it up the first time it worked well too! All emails Contacts, and Calendar updates were flawless...
I have my corporate mail synced on my phone and iPad so when a mail comes in they all ding at the same time... Somewhere along the line, the focus stopped digging and I haven't gotten it back stable since....
When i set up the account automatically it has no problems finding my account but eventually errors out after pulling down some emails and contacts...
I can set it up manually but it doesn't make a difference.
I really don't want to return this thing because the only other phone thats useable on AT&T in my opinion is the iPhone 4 (or the Captivate) and I REALLY don't want to go back down that dark path
Any suggestions guys?
kcasante said:
So now I'm really confused...
And when I set it up the first time it worked well too! All emails Contacts, and Calendar updates were flawless...
I have my corporate mail synced on my phone and iPad so when a mail comes in they all ding at the same time... Somewhere along the line, the focus stopped digging and I haven't gotten it back stable since....
When i set up the account automatically it has no problems finding my account but eventually errors out after pulling down some emails and contacts...
I can set it up manually but it doesn't make a difference.
I really don't want to return this thing because the only other phone thats useable on AT&T in my opinion is the iPhone 4 (or the Captivate) and I REALLY don't want to go back down that dark path
Any suggestions guys?
Click to expand...
Click to collapse
It has to be your Exchange infrastructure. I have tested the phone with Exchange 2003, 2007 & 2010 and they all work flawlessly. I'm an IT consultant and I have used my Focus to make sure it is compatible with my customers networks so that I can recommend it.
The only thing I'm sure is unusual about my set up is that since it's a dev system and it's just me using it for mail, I don't use SSL and have it turned off at the phone. Everything else is entirely straightfoward. I would think Microsoft would have decent integration between two of their own products BUT the phone is a Rev 1 system. You might take a look around the MS support site to see if anyone has had problems and if there's a reason and/or correction you can take. I second the thinking that it's probably something with your server and/or network but that's about the best I can do.
We are using Exchange 2007 and it works without a problem after the policy was corrected. Windows Phone 7 will not sync if the policy requires your phone to encrypt or strong unlock password (alphanumeric password). Our admin made a Windows Phone 7 policy for these items. Considering you cannot take the microsd out and it wont sync to desktops.. the encrypt is not a big deal.
In this thread the guy says going back and re-enter the information might work:
http://forum.xda-developers.com/showthread.php?t=833863&page=2
This happened to me as well. We have an Exchange 2003 server and what I did was go to "email and accounts" on the phone and went through the proccess and setup everything correctly but still got the error messages.
Now this is what fixed my issue (strange). I got out of the "email and accounts" and went into all programs list and opened "Outlook" , from there I put the settings in again for my account and presto, it just started working and syncing.
I did 2 phones likes this already and it works. Dont ask me how, but it does.
Hope this helps OP and anyone else using Exchange 2003.
kcasante said:
So now I'm really confused...
And when I set it up the first time it worked well too! All emails Contacts, and Calendar updates were flawless...
I have my corporate mail synced on my phone and iPad so when a mail comes in they all ding at the same time... Somewhere along the line, the focus stopped digging and I haven't gotten it back stable since....
When i set up the account automatically it has no problems finding my account but eventually errors out after pulling down some emails and contacts...
I can set it up manually but it doesn't make a difference.
I really don't want to return this thing because the only other phone thats useable on AT&T in my opinion is the iPhone 4 (or the Captivate) and I REALLY don't want to go back down that dark path
Any suggestions guys?
Click to expand...
Click to collapse
I'm wondering if that additional microsd card you've in the Focus is causing you issues. I would remove the card, and hard reset the phone. Put in your Exchange info again and see if it doesn't work fine after that.
kcasante said:
Hey Guys;
So this is my rant about the Samsung Focus. I'll try to keep this brief.
I've been a huge fan of the Zune HD and since day one I've said that I'd switch if they ever add phone features (I was on a 3Gs at the time.)
So enter WP7; I LOVE the UI SOOO much that even though it's missing some really key things I was willing to overlook that and still got the Focus.
- I called AT&T to make sure they'd let me unlock it BEFORE I bought it because I'm taking a trip to Europe for a few months so I need to be able to use their local SIM. AT&T said "NO problem!" Once I got the phone however it turned into "We're not allowing it to be unlocked for 6 Months" (AT&T Sucks)
- It was suppose to take 15 minutes to active, it took 2 days (AT&T sucks)
- found out that WP7 doesn't connect to wireless networks that don't broadcast SSIDs (MS is clueless!)
But even after all these ridiculous issues that had me calling AT&T OVER AND OVER again, I was willing to keep the Phone....
Then came the deal breaker....
Since this is a really new OS from MS, They're supporting the newest exchange servers (2008) and if you're company doesn't have those new exchange servers dependable account syncing isn't in your future! mad:) I've been able to get it to sync, but it errors out before it finishes and then it's unstable. Shooting errors out all the time. Came across this forum: http://tinyurl.com/focus-outlook
So now I'm about to crawl back to the OS I abandoned (android)
Worse of all; I put my 32Gb MicroSD card in the Focus and although it works great, I can't figure out how to format it and get it usable on other devices again. Only the focus can see it now... (has someone come across a fix for that yet?)
So there you have it... I'm not having a good phone week...
Click to expand...
Click to collapse
My company uses Exchange 2003 and I have had NO issues.. Works very well. Curious, what version of Exchange?
Sorry to hear about your issues. If I were consulting you prior to this I would have indicated that corporate users should let early adopters take first swing at the phone before you go for it but it sounded like you were willing to go through some pain.
As for the SSID, I wanted to comment that I think it is sort of unfair you are indicating that MS is clueless on that front. I have read many things from the wireless alliance and they seem to have been saying for more than just a few years (2006) that hidden SSID creates more problems that it solves and that it is not a true security feature. Here is a security analysts take on it: http://blogs.technet.com/b/steriley/archive/2007/10/16/myth-vs-reality-wireless-ssids.aspx
So anyway, as the industry updates it's standards, MS will continue to push those standards, hidden SSID is not a standard and is actually confusing to other wireless networks and traffic congestion resolution problems.
Rename title of thread
I think the title of this thread needs to be renamed.
AllTheWay said:
I think the title of this thread needs to be renamed.
Click to expand...
Click to collapse
No worries; It's done.
Thresher said:
Sorry to hear about your issues. If I were consulting you prior to this I would have indicated that corporate users should let early adopters take first swing at the phone before you go for it but it sounded like you were willing to go through some pain.
As for the SSID, I wanted to comment that I think it is sort of unfair you are indicating that MS is clueless on that front. I have read many things from the wireless alliance and they seem to have been saying for more than just a few years (2006) that hidden SSID creates more problems that it solves and that it is not a true security feature. Here is a security analysts take on it: http://blogs.technet.com/b/steriley/archive/2007/10/16/myth-vs-reality-wireless-ssids.aspx
So anyway, as the industry updates it's standards, MS will continue to push those standards, hidden SSID is not a standard and is actually confusing to other wireless networks and traffic congestion resolution problems.
Click to expand...
Click to collapse
So here's the update...
I find that if I set the exchange account to check for mail every 15 minutes instead of push, it seems to be more stable... Although this is really weird (cause the same config on my iPad and my Evo 4G for that matter seems to work flawlessly) I'm just going to deal with it. Although my statements at the begining of this post was somewhat hard on the phone I will say again; I really LOVE the UI. and the Display is amazing... So much so that I'll deal with the crap I think it's missing for a while.
Here's to hoping MS is as agressive with their updates as they've said they're going to be.
Thanks for all the input guys.
Hi There
I got a Samsung Note with android 2.3.5. When I connected it to Exchange it worked fine for a few days then suddenly it gave me the error during sync: IRM not supported. The IRM function is not even activated on my exchange server so does anyone now how to fix this?
roy1960mb said:
Hi There
I got a Samsung Note with android 2.3.5. When I connected it to Exchange it worked fine for a few days then suddenly it gave me the error during sync: IRM not supported. The IRM function is not even activated on my exchange server so does anyone now how to fix this?
Click to expand...
Click to collapse
I've started a thread on this http://forum.xda-developers.com/showthread.php?t=1375765. I might have a workaround, still testing to make sure that it works before releasing and giving false hopes. Seat tight and wish me luck that I get past today till tomorrow without that message popping up and I will share it.
Sent from my GT-N7000 using Tapatalk
Hi,
Since the update to Lollipop 5.0.1, my Note 4 cant sync any more with Microsoft exchange over wifi. Over 3g everything works fine. Over wifi the only problem is with exchange since the rest of the services and the Internet works fine. Before the update everything was ok. Already deleted and created the again wifi access points and also deleted and created again the Microsoft exchange account and this bug persists. . I'm also tried full erase of the phone, and still the big BUG in Lollipop continues to happen. Anyone else experience the same problem?
ravenrocha said:
Hi,
Since the update to Lollipop 5.0.1, my Note 4 cant sync any more with Microsoft exchange over wifi. Over 3g everything works fine. Over wifi the only problem is with exchange since the rest of the services and the Internet works fine. Before the update everything was ok. Already deleted and created the again wifi access points and also deleted and created again the Microsoft exchange account and this bug persists. . I'm also tried full erase of the phone, and still the big BUG in Lollipop continues to happen. Anyone else experience the same problem?
Click to expand...
Click to collapse
Same problem here, since Lollipop 5.0.1 update can't use my Hotmail / Office 365 work email with Exchange over wifi and works fine over 3G .
I hope the problem will be solved in future updates... :crying:
nRoK said:
Same problem here, since Lollipop 5.0.1 update can't use my Hotmail / Office 365 work email with Exchange over wifi and works fine over 3G .
I hope the problem will be solved in future updates... :crying:
Click to expand...
Click to collapse
I had the same problem as well (my boss has a Samsung Note 5 and Lollipop did it to him as well).
The only solution I could find was to purchase 9 Folders as a replacement. It works like a charm and integrates into S-Planner (which means it works with my Gear 2 Watch) so all is well!
Solved!
Hi all,
I contacted Samsung customer service live chat to solve the problem and through the app "Smart Guardian" a technician has been connected to my phone to check the problem.
It was problem of the APN settings of my mobile operator (Movistar Spain). Erasing the "Proxy" field and saving the changes my email accounts works fine through wifi.
I hope it also work for you too!