TMobile - Cant get emails over data connection - Touch HD General

Hi all,
I flashed my bosses Blackstone/HTC HD with duttys 2.1 rom when it was first released...then upgraded it last week with 2.8.
He then pointed out that his emails were no longer working... there were not pulled down like when on 2.1. However, they all work over wifi just not when its over the data connection...only his ms exchange (emails from his job) actually works. Hotmail and Gmail dont.
I then thought ok, I will download the official rom from HTC...done that and left it on friday. He came in today saying its still the same.
Has anybody else heard of this problem? Any help or advice would appreciated.
Cheers
F2

Did you make sure the T-Mobile proxy is disabled after you upgraded? I know that stops the HD data connection working straight out of the box with T-Mobile in the UK.
TM

second that, disable the proxy and you'll happily be able to run Skype etc too.

Thanks very much - I can now get email!

Related

GPRS connection doesn't work after being connected for a long time

Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor

At&T Tilt On Tmobile network

I have a At&t Tilt W/Duttys dualtouch final rom radio version 1.27.11.31 running opera mini 4 On TMOBILE network tried eveything in the book and searched evey forum trying to figure out why my tmobile edge connection says connected and not be. PIE will start by locating, connecting, opening, and finally freezing. Opera mini will start progress and stop half way and freeze. My SMS works fine but my MMS also has a problem it will send a percentage of the file and freeze. After configuring everything manually still nothing I have called tmobile and still no hope all my settings are correct according to forums and tmobile customer support I even tried the lurch2 TmobileUS cab and the MMS Tmobile settings cab. I've also read on the fact the phone is 3g it will not work on tmobile until their release of 3g having to due with a test on their network. If anyone could help me out I would really appreciate it .
JimJones said:
I have a At&t Tilt W/Duttys dualtouch final rom radio version 1.27.11.31 running opera mini 4 On TMOBILE network tried eveything in the book and searched evey forum trying to figure out why my tmobile edge connection says connected and not be. PIE will start by locating, connecting, opening, and finally freezing. Opera mini will start progress and stop half way and freeze. My SMS works fine but my MMS also has a problem it will send a percentage of the file and freeze. After configuring everything manually still nothing I have called tmobile and still no hope all my settings are correct according to forums and tmobile customer support I even tried the lurch2 TmobileUS cab and the MMS Tmobile settings cab. I've also read on the fact the phone is 3g it will not work on tmobile until their release of 3g having to due with a test on their network. If anyone could help me out I would really appreciate it .
Click to expand...
Click to collapse
You've probably got your answer, but I use a tilt with Edge just fine. Sounds like a phone issue. I have used Duttys Roms and they all worked fine.
Did you try?
Start/Settings/Connections/Connections/Manage existing connections/Proxy Setting/ and uncheck the box next to (the network uses a proxy server to coonect to the Internet
I hope this works for you.
What i do for my sister's tilt on tmo is use Network Wizard (google it) and install that, then tell it USA then TMO and let it do its thing. afterwards you can uninstall it if you care. i would reccomend changing the MMS settings to 5 attempts and to use T-Mobile Data rather than T-Mobile MMS to connect, that way it doesn't have to establish a new connection, it just downloads.
No Problems Here!
I have been using t-mobile on my tilt 8925 wm6.0 stock rom been through many planning on many more trying to find out how to put tmobile progs and apps on and remove att B.s. im am a n00b as i would be refered to but seeing as i have only owned a htc for as long as i have had a account here i think im moving right up the ranks and would really like to learn more and start writing my own roms looking for a push in the right direction Thanks in adavnce

MMS/Picture Messaging Stopped working

Hi, ever since I installed JF1.5 and onwards I seem to have lost the ability to recieve MMS/Picture messages has this happened to anyone else? is there any way round it?
any help is appreciated.
Never happened to me
What ROM are you currently running?? if its 6.0r1 then look in that thread in Android Development for how to get a hold of an mms.apk and push it to your phone etc
ive actaully havae the same problem and tmo said for me at least it was a location based data outage...im only haveing troubles getting mms fro att...
ive actaully havae the same problem and tmo said for me at least it was a location based data outage...im only haveing troubles getting mms fro att...
Click to expand...
Click to collapse
I've been having this issue for years. I've given up on T-Mobile in that aspect, it'll never work for them.
Just have them send it to your email address instead.

Data Issues

Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(
you could try a hard reset of the phone which would send it back to how it was when you first got it
Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible
Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.
barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing
Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!
Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!

MMS Issue

Hello, So I just got my new HD2 unlocked and on ATT and for some reason I can surf the internet, send/recieve sms but can not send/recieve MMS. I have tried the various patches, triple checked all MMS Server Settings (wireless cingular com and http mmsc cingular com ) and am still not getting anywhere.
I just called ATT today to get my IMEI number updated and that still hasnt helped. I am running Touch X-Treme 2 2.0.00.01, Rom Version 2.13.531.1 (90963) WWE, Radio Version 2.10.50.28_2 and I just had Rom Version 2.11.50.29 (i think) earlier today with no change.....
Any Info would be great, I've looked all over the forums with no success, I'm in the Portland Oregon area and picture messages would be nice
-James
I have never had good luck with ANY of the custom roms on either ATT or tmobile getting and sending MMS. I'd suggest flash back to stock ROM and then try it with the correct settings. I ended up doing that and its worked flawlessly. I just had to manually customise my ROM.
I am running a custom rom and have never had an issue with sending or receiving MMS once I am done flashing this rom and testing Ill upload all the settings. I am also running on ATT
here is my settings right from my reg
[HKEY_LOCAL_MACHINE\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\MMSCSetting\SampleMMSC]
"ConnectionVia"="{B2AD7D1D-2C4B-494B-B324-42EEC882B71B}"
"Gateway"="wireless.cingular.com"
"GatewayPort"=dword:00000050
"ISP"="SampleMMSC"
"MmscURI"="http://mmsc.cingular.com"
"Name"="AT&T MMS"
"SendDefault"=dword:0004b000
"WAP1SendDefaultSize"=dword:0004b000
"WAP2SendDefaultSize"=dword:0004b000
"waptype"=dword:00000001
Hey, Thanks you guys for your help, I think I can do a flash within a couple hours, will PIMBackup save MMS messages that I have not 'downloaded'? And should I go back to the TMobile ROM or the HTC?
One other little thing, Should 3G/HSDPA be working with this phone on ATT's network?
THANKS SO MUCH!!
-James
Soooo.... I just recieved a picture with Energy Rom.... soooo.....hmmm.... the only thing i dont like about energy is the menu bar at the bottom....looks like crap....so hopefully Touch X-Treme can use some tweaking to get it working.
Thanks for the help guys! Oh, and so there is no way to get ATT 3G working with this phone?
corollagtssrx said:
Thanks for the help guys! Oh, and so there is no way to get ATT 3G working with this phone?
Click to expand...
Click to collapse
Correct, AT&T uses 3G bands that the Tmo hardware isn't able to handle (and vice-versa). You can still use their EDGE data though.
Yeah, MMS still isnt working with Touch X-Treme....

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