Database Users

anyone else think the slide on their touch dual is getting loose?

Maybe its just mine, but I am very glad that i decided to opt for the 60.00 3 year squaretrade warranty with my ebay purchase. Mine has started to wiggle side to side, as in how the kaiser slides, but we all know the touch dual doesent slide that way. I was thinking that maybe the little rails that guide the top part of the phone up may be began to wear, but I havent had the phone for a month yet, and not a single drop just normal pocket wear. Is anyone else experiencing the little wiggle room like I am? Its not bad by any means yet, but if its started doing it already, i can only imagine it will get worse over the next couple months.

Agreed - a slight side-to-side wiggle but also the looseness makes using the power button to turn off the screen a little fiddlier

Totally agree, mine started to have some vertical play as well, in less than 14 days... so I have sent it back to HTC - awaiting advise if they will try and fix or replace?

hmm, seems to not be an isolated problem....and now that you mention it, it does make the power button a little tougher. Now i live in the US, and purchased mine off ebay, would i be able to send mine to htc as well? if not i can always fall back on my squaretrade warranty i took out on it as well.

mines getting a little bit wiggly.
i hope it doesnt get worse

And all this time I thought that little wiggle came from when I dropped it (on carpet) a couple of weeks ago...

I can vouch at least for mine, it has never been dropped or mishandled in the least bit. I've definatly got some side to side motion. Heres to hoping that it only gets so bad and then stops.....but somehow i dont see that happening

mine is 4 days old and has it too. i will watch it too...

This is actually my first slider phone, i've always had solid candy bar style phones, never even a clamshell type. I've just never liked the idea of having those kind of moving parts on my phone, seems like an easy break point. Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? Im just curious because I love the interface on my dual, and honestly i dont use the keypad very much, i usually use onscreen keys. Maybe if i have to ditch my dual due to problems, i would just settle for a touch..... Actually i'd love to have an athena, I just dont know if the size would agree with my pocket heh.

it has umts. touch has only wlan. other than that it is the same i guess

got my replacement phone back and it is definitely more "solid" with little or no wiggle. The wifes is going pretty well after about almost 4 weeks.

mine is currently being checked out thru squaretrade, in the meantime I have since upgraded to an advantage!

Does anyone's Touch Dual slide loose vertically also horizontally??
...... my one does.....

yea, mine seems looser in both directions but still fully functional. the power button on top is now harder to use, which is somewhat annoying.
i, too, have the square trade warranty so may make use of it when the time is right.

i only have horizontal direction (the non sliding direction). the sliding direction keeps steady.
but it didn't increase since i got it. i will just watch it. maybe i use it to get a new device after a year

has anyone used the squaretrade warranty for this issue? how did they respond?

touchlasvegas said:
Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? heh.
Click to expand...
Click to collapse
Touch has 200mHz processor 64mb of RAM, Touch dual has 400mHz and 128mb RAM. Don't downgrade.

So far mine still holds firm.. might be a problem on some models only.

mine wiggle too, doesn't line up perfectly. but having owned a stellar then orbit 2 (3 diff orbits) they all had build shortcomings. i voided the warranty on my touch dual by taking it apart to line it all up better. when i got to the slide screws, 2 weren't even tightened up properly, loose. so i relined it all up and it still off a little. i didnt venture into the screen case, and tbh, if im that bothered i could buy a new case with screen for about $80 USD and see if thats any better. but, i think it has it's own charm, and will stick... for now

mine wiggles, too, but since i have it under warranty, until it gets worse, I'm going to stick through it. hehe.

Screen quality on Juno, did the hardware change?

Alright, long story short, I bought the Juno from Tmo several months ago. One of the reasons I was so impressed with it was the incredible screen quality, it was crystal clear, far better than any other PDA phone Id seen, at least out of what was available at Tmo.
Anyway, that phone got stolen, and the replacement I was sent had very noticeably inferior screen; not clear at all, pixelated. Not to mention a horrible viewing angle. All problems I never had with my original. So I had them send me another replacement, and it was fine again, just like my first one.
Fast forward, that phone dies. They send me another replacement, and the screen is no good again, same horrible quality as the previous replacement. The next several replacements I ask for to fix this issue have the same thing.
All the new Shadows at local Tmo stores are that way too, none of them come close to the first one I had in screen quality.
So my question is, what gives? Did HTC change their screen hardware, or have I just gotten 5 bad apples?
Thanks in advance for any insight, its driving me crazy.

I myself have a Shadow right now, altho not overall what I excepted its really nice for what it is. I miss my qwerty keyboard and touch screen. I'm actually thinking about exchanging it for a different phone. Unless you want to buy it? But the quality is great. Battery life is good.

I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.

ianken said:
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
Click to expand...
Click to collapse
To be very honest, I've never met a TMO store clerk who had a clue. I pull my Shadow out at the store and thay are just in aww.

Make T-Mobile keep sending you replacements. I had to go through like 5 replacements in like two weeks in July until I got a good screen shadow. They'll usually waive the shipping off the bat so if the rep is gonna charge you, push to get it waived. They don't care about quality control so don't pay other than the first time. I paid for $15 express overnight the first time and they overnighted for free every other time.
The clueless reps won't believe you. They'll tell you to do a hard reset and go to contrast settings... so what I did was I made a tinyurl of a good thread with pictures right in the first post.
Before you waste too much breath and time, tell them to go to
www.tinyurl.com/shadowscreen (yes the reps have internet access).
That saved me so much time in the phone calls ordering more replacements. After the 2nd or so replacement they didn't believe me anymore so I had to show them.
After the 4th, they made me go to a T-Mobile store to have a rep confirm the issue in person. What I did was bring a friend's good shadow and a bad replacement. The rep couldn't tell a difference with both shadows on the home screen.
He thought I was just picky. Then it hit me to show him the pink T-Mo bootup screen. I tilted them side-by-side and he finally saw the difference and apologized for doubting me. The bad one would go from pink to red to brown while the good one would stay pink in any angle. He made the note on my account and customer care did not give me anymore problems. It didn't matter though because the next one was my good one.

Im not crazy?? Oh thank god!
Thats a huge help, thanks! I'm gonna go talk to them and show them the pictures and see what they say now.

New Hardware
Yes, T-Mobile decided to change the screen hardware, but I was not aware of the screen resolution being degraded. The only bulletin I have seen refers to the screen being changed to help with them not being as prone to cracking. I am one of those "store clerks" and I am not clueless...LOL.

Figures. Half the reason I bought the phone was the amazing screen quality. Any idea if its possible to get an original still?

The "inferior" quality screens started to appear about 9-10 months ago. Here is a post I submitted at Allshadow forums showing the problem in January. I've seen the pictures used in many other forums, which was my purpose in posting:
http://allshadow.com/forum/viewtopic.php?f=2&t=367&st=0&sk=t&sd=a
Since then, my wife's Shadow died and we received a replacement. Unfortunately, it was a bad one... I requested a second one, and it was the same. Then I decided to just sell it rather than dealing with multiple replacements again. Besides, they are a bit more "resistant" to send you replacements 9 months after purchase as opposed to when you are still in your return period
The Shadow I am using has the perfect screen. If something happens to that one and I get a bad replacement, I'll probably sell it and get another HTC device...

So, I wonder...
I accidentally cracked the screen on my shadow the other day, so Im going to try buying a replacement screen online and see if I get lucky and score one of the original, higher quality screens. It would seem that T-mobile doesn't have the good one anymore (6 "crappy" replacements later). Lets just say they aren't very fond of me; 2 call center reps I talked to knew me by name when I would call back...
Anyway, the screen should be in soon, Ill post here with the results

Finally!
Well, I saw an auction for a Shadow on ebay, and thanks to the wonderful pictures the seller posted, I could tell it was an original Shadow, with the original, glorious screen. It was kinda messed up otherwise, but I bought it anyway, took the screen out and put it in mine and voila, amazing Shadow!
Thanks for nothing T-mobile

I bought my Shadow on eBay a couple months ago and i've noticed the screen problem also, do you guys know i i'll able to get a replacement even if i didn't buy it new?

No, sadly. All of the current Shadows have the new, lower quality screen. You would have to find an original on ebay or from another person and switch the screen out (Or use the phone, if its intact)
I just hope the Shadow 2 doesn't also have the crappy screen.

strange problem
I bought a Shadow on ebay and found that the wifi working but the phone will not get a network. It would just show searching again and again. I bought another from ebay that was working well before a broken screen.I took the board from the last fone i bought and install it on the first. everything working apart from the WIfi showing "driver not installed". I then know it was the Dpad section so I changed it then wifi is working but screen color and quality change. I got a strange yellow color and at different viewing angles it would change.I reused the first Dpad and everything is ok apart from wifi. Do you need a matching Dpad flex for special screen?? and wifi???

My athena for sale

yes, my athena x7500 is finally for sale. it just collects dust now so its time to let it go and get myself a touch HD. so if anyone is going from athena to it expect me to cook some roms for it. its in about 8,8.5/10 condition. i bought it used and babied it so almost everything is from the previous owner. the rubber i guess from sitting or just from time on the joystick came off and the camera button also came off. both can easily be replaced for a few dollars. camera can still be used by taking the stylus and sticking it into the hole of the camera button. its just the actual button that came off. screen is mint since it has a screen protector from day 1. have original box, keyboard, cables, the 4 in cable, 2 cases, and a small usb keyboard that u can also get if you like. looking for 600 plus shipping. it has the latest incarntion of my ap rom that never got released. i remember the rom was almost stable but some bugs and lack of time made me stop development.
its going to be sad to see her go but its for the better.

Still for sale?
http://forum.xda-developers.com/showthread.php?p=2765247&posted=1#post2765247
I suspect shipping would be faster and cheaper if I bought yours. Thanks.

Janis said:
http://forum.xda-developers.com/showthread.php?p=2765247&posted=1#post2765247
I suspect shipping would be faster and cheaper if I bought yours. Thanks.
Click to expand...
Click to collapse
still for sale. 650usd plus shipping(to give us negotiation leway)

[Opinion] LCD upgrade?

Just wanted to throw this out there because it's something I've been thinking about...
Seeing how easy it is to take apart the Evo, and seeing the market for HD2 LCD replacements on Ebay and other web shops, I don't think it's too farfetched that perhaps we might eventually see an Evo LCD upgrade? Some worthy improvements:
1. AMOLED (I know this is an arguable point)
2. Pixel density
3. Touch screen digitizer response
4. Improved power consumption
I personally would pay $100 for an LCD+glass drop-in replacement unit that I could install myself to make my Evo even more pimp. I don't think this is an unreasonable idea. Thoughts?

Need Good Source for LCD/Digitizer + Frame Assembly

Good afternoon.
Currently need for a good source to buy a white D801 LCD+Digitizer + Frame from.
Already replaced my screen 2x.
1. due to the Ebay LCD having dead pixels...that source ran out of white screens and refunded the $$. (Gadgetfix)
2. The next screen I got from another source (smart.usa) is even worse with washed out colors and a darker bottom of the screen. Currently debating whether I want to exchange for another one of their screens or abandon these Ebay sellers altogether and find a better OEM source.
Can anyone assist?

OEM Replacement
I just went through this process and went through 5 screens before I found an Amazon seller that had a quality replacement. The screen matches the OEM that I was used to.
I can't post a direct link, as I haven't posted enough. But the seller on Amazon that eventually worked out was Etopaces Inc, fulfillment by Amazon.
Now might be a good time to order, it is about $25-$30 cheaper than when I ordered a week ago from that same listing; frustrating.

HotSauce Pwns said:
I just went through this process and went through 5 screens before I found an Amazon seller that had a quality replacement. The screen matches the OEM that I was used to.
I can't post a direct link, as I haven't posted enough. But the seller on Amazon that eventually worked out was Etopaces Inc, fulfillment by Amazon.
Now might be a good time to order, it is about $25-$30 cheaper than when I ordered a week ago from that same listing; frustrating.
Click to expand...
Click to collapse
Man!!
Thank you.
Don't want to go thru that again.
Read my HTC Sensation posts if you search my name for a good laugh.
Will return the ebay screen and order from Amazon.
Did you get one with the frame?

tiguy99 said:
Man!!
Thank you.
Don't want to go thru that again.
Read my HTC Sensation posts if you search my name for a good laugh.
Will return the ebay screen and order from Amazon.
Did you get one with the frame?
Click to expand...
Click to collapse
Yeah, it was the full assembly, so I was able to plug and play. Just ordered some 2mm double sided tape on eBay to seal everything back up.
Hopefully everything works out, just know that you aren't the only one who ran into issues with screen replacements. I started questioning if there were more issues with my device, but it was just the poor quality screens that were being sent.

HotSauce Pwns said:
Yeah, it was the full assembly, so I was able to plug and play. Just ordered some 2mm double sided tape on eBay to seal everything back up.
Hopefully everything works out, just know that you aren't the only one who ran into issues with screen replacements. I started questioning if there were more issues with my device, but it was just the poor quality screens that were being sent.
Click to expand...
Click to collapse
Thanks again for the heads up.
Promptly removed the defective screen and have packaged it for return
Will update back here with full details once I have a chance to install the Amazon screen.

Just got my new screen from Amazon seller 8090team.
First off the packaging was amazing.
The seller even promised to test the screen himself after hearing my story and rushed the screen to me even faster than the tracking # said.
Paid about 68 including the frame with a few extra for shipping.
Let me be the first to say the screen is better quality vs the 2 ebay ones I had.
My original oem screen on the phone had one the best lcds I've seen in the market and I've seen plenty of first and 2nd gen LG g2s enough to tell the difference.
Will go on record and confirm the Amazon screen is better. If I had to do it again I would have gone this route from the beginning.
I will say the aftermarket screens do not have oliophobic glass like the oem screens do. I noticed this with both the ebay and Amazon screens.
No seller lists this as a feature.
Not a dealbreaker but would love to have the option for it

After using my screen for a couple weeks now I notice :
The viewing angles are not good like OEM.
The head on quality is amazing (looks literally as good as the new Galaxy S6...had then side by side last week) however I wish the viewing angle was just as good as the OEM screen.
Going to decide today if I want to remove this one and exchange it again.
I'm the meantime I may take my original perfect OEM LCD and see if I can use professional tools to remove the digitizer glass and replace just that piece.
I swear it seems like only then will I be happy lol