Related
So my hero's track ball has been glitching out on me for awhile now and i want to know if you guys think it's covered by insurance?
And if it is since i have mine rooted and running Deadmau5 CM and clockwork mod will running an ruu put everything back to normal so at the sprint store they won't know any diff?
i'm not sure...but the trackball messing up is a hardware problem therefore souldn't matter what rom you are running or if your phone is rooted...that's my view on it...
kostov22 said:
i'm not sure...but the trackball messing up is a hardware problem therefore souldn't matter what rom you are running or if your phone is rooted...that's my view on it...
Click to expand...
Click to collapse
If you're running a different firmware they will for sure blame it on that. Put the original firmware on it then take it to a sprint store that doesn't have a service center in it. They will order you a replacement Hero
several weeks to a month after buying my hero back in april, i severally cracked the screen. just recently in the last two months i took it into a sprint store (the one i bought it from, which had a service-center inside, but also a differently owned franchise) and they didn't care about the phone being rooted and thought it was really cool i had froyo on it... they didn't even know it was rooted or froyo'd until it turned back on after they fixed the glass, which was free because i have full coverage insurance, and they noticed, at the time, i was running CM6. So the manager started fooling around with it and was like, is this froyo on your hero? and i stated, yessir, lol, and he was like thats cool man, hell yea dude, and stated he didn't care what i did to the phone... but it being a hardware issue like mine was, they shouldn't, but then again, i was dealing with a franchise not a corprate store too... that might make a difference, it might not... worse case seniro is that you take it in being rooted and what not and they say they can't do anythingn for you, and you just make a nandroid backup of your current ROM and then backup your sd-card onto your computer, then put the Sense-bloatful-bull**** back on it and take it back in... now they can't say a thing... but you shouldn't have an issue...
just my two cents... good luck buddy...
*cough-cough* AOSP runs faster *cough-cough* hahaha... CM6 was nice though, i really liked it, a little more customizable though, but if you know your way around linux or fooled around with the kitchen and/or some other stuff, you can pretty much do or add anything to AOSP...
[email protected] said:
several weeks to a month after buying my hero back in april, i severally cracked the screen. just recently in the last two months i took it into a sprint store (the one i bought it from, which had a service-center inside, but also a differently owned franchise) and they didn't care about the phone being rooted and thought it was really cool i had froyo on it... they didn't even know it was rooted or froyo'd until it turned back on after they fixed the glass, which was free because i have full coverage insurance, and they noticed, at the time, i was running CM6. So the manager started fooling around with it and was like, is this froyo on your hero? and i stated, yessir, lol, and he was like thats cool man, hell yea dude, and stated he didn't care what i did to the phone... but it being a hardware issue like mine was, they shouldn't, but then again, i was dealing with a franchise not a corprate store too... that might make a difference, it might not... worse case seniro is that you take it in being rooted and what not and they say they can't do anythingn for you, and you just make a nandroid backup of your current ROM and then backup your sd-card onto your computer, then put the Sense-bloatful-bull**** back on it and take it back in... now they can't say a thing... but you shouldn't have an issue...
just my two cents... good luck buddy...
*cough-cough* AOSP runs faster *cough-cough* hahaha... CM6 was nice though, i really liked it, a little more customizable though, but if you know your way around linux or fooled around with the kitchen and/or some other stuff, you can pretty much do or add anything to AOSP...
Click to expand...
Click to collapse
My brother has a cracked digitizer and he also has full coverage and he took it in and they just told him the insurance doesn't cover user damage.
Sprint's TEP
Have your brother print this out and ask the rep to explain it..clearly states that TEP now covers physical damage. You only need Asurion for lost or water damage devices. Sprint covers the rest.
http://support.sprint.com/support/a...for_your_device/case-ba416758-20090629-111250
-Tom
Thank you for that I'll make sure to bring it
coppertop4646 said:
My brother has a cracked digitizer and he also has full coverage and he took it in and they just told him the insurance doesn't cover user damage.
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Click to collapse
dude that sucks. some bull****. good luck though
So as the topic title says, I'll be going to Verizon this upcoming Saturday to get my phone replaced. I've already posted a little bit about it in an unrelated thread and I need some more information to make some preparation. Here are some of my questions:
1) The reason why I'm getting it replaced is due to my phone having a semi-severe backlight bleeding. For those who own a SLCD Incredible, how many of you have backlight bleeding and how bad is it?
2)I did a full back up of my phone using Nandroid and was planning on restoring it on to my soon-to-be new phone. However, I came across a post that said that it is not a good idea to restore the backup on to a different phone because the backup also contains phone ID and whatnot. If this is the case, what is my next best option?
3) Is it normal for dinc's screen to get hot? I was streaming some music through 3g today with the phone in my pocket and the screen became incredibly hot to touch.
That's it for now... thanks for reading.
retsnom said:
So as the topic title says, I'll be going to Verizon this upcoming Saturday to get my phone replaced. I've already posted a little bit about it in an unrelated thread and I need some more information to make some preparation. Here are some of my questions:
1) The reason why I'm getting it replaced is due to my phone having a semi-severe backlight bleeding. For those who own a SLCD Incredible, how many of you have backlight bleeding and how bad is it?
2)I did a full back up of my phone using Nandroid and was planning on restoring it on to my soon-to-be new phone. However, I came across a post that said that it is not a good idea to restore the backup on to a different phone because the backup also contains phone ID and whatnot. If this is the case, what is my next best option?
3) Is it normal for dinc's screen to get hot? I was streaming some music through 3g today with the phone in my pocket and the screen became incredibly hot to touch.
That's it for now... thanks for reading.
Click to expand...
Click to collapse
#1. I haven't had a backlight bleeding issue, *knock on wood*
#2. Honestly, no clue.
#3. Again, haven't had this issue *more knocking on wood*
I meant good by the post, sorry if it sounds quick and uninformative.
Any possibility it was the battery side you were feeling get hot, I know if I have done a lot of processor stuff like downloading and such the battery side will get pretty warm, not smoking hot but darned warm, kind of freaked me out. Never the screen though, but my screen is an AMOL screen too.
Best practice would be to use something such as Titanium Backup to backup and restore your apps, SMS Backup+ for your texts, and back up your contacts to either Google or your sd card.
Also, a different baseband version *may* alleviate your heat issue.
ohredwood said:
Any possibility it was the battery side you were feeling get hot, I know if I have done a lot of processor stuff like downloading and such the battery side will get pretty warm, not smoking hot but darned warm, kind of freaked me out. Never the screen though, but my screen is an AMOL screen too.
Click to expand...
Click to collapse
It was definitely the screen... unless the battery was somehow heating up the screen?
Unless you know for sure that the previous phone will never be refurbished and sent back out, you can't restore your old nandroid. that contains the phone's unique android id number that some apps use to send information. if you reflash it onto your new phone, two phones will have that number which could lead to issues in the future.
i read about this somewhere i'm not crazy haha
Jes7er said:
Unless you know for sure that the previous phone will never be refurbished and sent back out, you can't restore your old nandroid. that contains the phone's unique android id number that some apps use to send information. if you reflash it onto your new phone, two phones will have that number which could lead to issues in the future.
i read about this somewhere i'm not crazy haha
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Click to collapse
Ah yes, that's what I read, too. I just wanted to make sure.
I went to Verizon today just to be safe and they were all out of dincs and suggested that I call customer service. I called Verizon and the CS agent told me that the warehouse she is assigned to was all out, too, then transferred me to a tech agent who can send it out from another warehouse... and guess what? His warehouse was all out, too. Luckily, I'm under extended warranty, so they'll ship it as soon as they get one in. I didn't realize dincs were so popular.
I have noticed my phone getting hot and I thought it was either the battery getting hot or CPU use or something but could it really be the screen? I have a slcd. Anybody know what makes it hot. I know there are half a million factors on making it hot tthough.
Sent from my ADR6300 using XDA Premium App
Bargain for a Thunderbolt
pianoplayer said:
Bargain for a Thunderbolt
Click to expand...
Click to collapse
i tried today no luck. on my 4th replacement phone and asked if they are replacing the incredible with any other phone since ive had so many problems. put me on hold for 5 mins came back and told me i could take my wifes upgrade or ship out from a different warehouse, or wait for an early upgrade in december. a coworker of mine got her incredible replaced with droid x.
Looks like no more Incredibles are going to be manufactured anymore? The representative told me that there wont be anymore new replacements so the best I could do is either get a new phone or get another recertified.
Oh and the newest replacement also has a pretty severe backlight bleeding.
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
get a warranty, yeah its a possibily. And yes every phone has issues. I LOVE my atrix and would not trade it for any other phone at that time. Every batch of phones are going to contain a bad set. Be happy its your motorola Atrix with its touchscreen, and not your Toyota breaks.
Ugh first world problems.
netter159 said:
get a warranty, yeah its a possibily. And yes every phone has issues. I LOVE my atrix and would not trade it for any other phone at that time. Every batch of phones are going to contain a bad set. Be happy its your motorola Atrix with its touchscreen, and not your Toyota breaks.
Ugh first world problems.
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Click to collapse
Lmfao Toyota...
When life sucks I just enjoy the head
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
Click to expand...
Click to collapse
.... you lost your warranty.... cause you unlocked it? If that's the case, you do realize that unlocking/rooting has to be proven to be the cause of the issue, right? If you rooted and unlocked your phone, and the screen has taken a crap.... then i don't see any possible way they can deny a claim. Magnusson-Moss Warranty Act. It'd be like buying a new intake for your car, your radio take a sh*t, and they'd say "Nope... you replaced your engine intake, so your warranty is void and you have to pay for the replacement". It can't be done.
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
elementaldragon said:
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
Click to expand...
Click to collapse
QFT
10 char
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
Click to expand...
Click to collapse
It sounds like something you flashed screwed up your PDS partition. If you have a backup of it, try restoring it.
Edit: http://forum.xda-developers.com/showthread.php?t=1131649
elementaldragon said:
.... you lost your warranty.... cause you unlocked it? If that's the case, you do realize that unlocking/rooting has to be proven to be the cause of the issue, right? If you rooted and unlocked your phone, and the screen has taken a crap.... then i don't see any possible way they can deny a claim. Magnusson-Moss Warranty Act. It'd be like buying a new intake for your car, your radio take a sh*t, and they'd say "Nope... you replaced your engine intake, so your warranty is void and you have to pay for the replacement". It can't be done.
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
Click to expand...
Click to collapse
Can't you reflash your phone and relock it?
got it in canada before it came out from another country, called motorola and they said I have no warranty since I'm not in the country I bought it from. not related to unlocked/flashing.
I accept responsibility for not having the warranty, it's my fault. I just want to warn people that there is an issue with a (albeit probably small) subset of atrix's produced.
zeotrope said:
got it in canada before it came out from another country, called motorola and they said I have no warranty since I'm not in the country I bought it from. not related to unlocked/flashing.
I accept responsibility for not having the warranty, it's my fault. I just want to warn people that there is an issue with a (albeit probably small) subset of atrix's produced.
Click to expand...
Click to collapse
Looks like it's time for a vacation to the states.
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
coolnow said:
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
Click to expand...
Click to collapse
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
jgc121 said:
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
Click to expand...
Click to collapse
i use the 1.3 ghz kernel because between my 5 screens full of widgets and my live wallpaper, the 1.1 ghz kernel caused me to have a slight lag after changing screens. 1.3 ghz kernel gives me a completely smooth experience, no lag anywhere. my phone doesn't overheat either which happened in earlier versions of the kernel.
jgc121 said:
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
Click to expand...
Click to collapse
Sounds great! Will probably take the plunge next week or sooner, just itching to try it! I'm used to the fingerprint unlock for ages now, don't know if it will feel the same without it (for now!) Battery life on Motoblur crap is not good for me, although it has constant 3g and Wifi at home with sync 24/7 and i do heavily use it. Actually, scratch that, the battery is still awesome for how much i use it!
coolnow said:
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
Click to expand...
Click to collapse
if your cousin is happy with the phone then i'm happy for him. but i didn't have a good experience with it. all i'm doing is sharing my thoughts, no need to get defensive.
i also experienced this weird grey ring that appears about 1mm away from the screen. it has steadily gotten worse over the last 3 months.
tried the PDS partition fix, didn't do anything. thanks for the suggestion though.
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
Click to expand...
Click to collapse
Nice story. Thanks for sharing.
Good bye
Sent from my MB860 using XDA App
ITT people who think their ego is under attack because of a phone.
zeotrope said:
ITT people who think their ego is under attack because of a phone.
Click to expand...
Click to collapse
Actually it looks like you're the one whose feelings got hurt. First, your post's title "Warning: shoddy touchscreen - phone unusable"? Is this your phone or the Atrix, in general? Second, you warn who? Somebody who might buy this phone at a full price from another country and doesn't have warranty because of that?
And then you end your cry with "You better get warranty on this phone, or better not buy it" crap... because of...? From what I know any Atrix comes with 1 year full manufacturer's warranty so that shouldn't be a concern.
If you're having problems with your phone, just say it that way "my Atrix is crap". I'm perfectly fine with mine the way it came out of the box, afterall it's just a phone I'll probably change in a year or so.
Sent from my MB860 using XDA App
slimslim said:
Actually it looks like you're the one whose feelings got hurt. First, your post's title "Warning: shoddy touchscreen - phone unusable"? Is this your phone or the Atrix, in general? Second, you warn who? Somebody who might buy this phone at a full price from another country and doesn't have warranty because of that?
And then you end your cry with "You better get warranty on this phone, or better not buy it" crap... because of...? From what I know any Atrix comes with 1 year full manufacturer's warranty so that shouldn't be a concern.
If you're having problems with your phone, just say it that way "my Atrix is crap". I'm perfectly fine with mine the way it came out of the box, afterall it's just a phone I'll probably change in a year or so.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
no need to get so emotional. my atrix is crap. i'm letting people know that some of these phones have an issue. it's probably a small percentage, but they should be wary if they are getting it with no warranty. i'm trying to help people out.
i'm not sure why it matters so much to you. if yours works fine then i'm happy for you. but i had a lot of issues and other people have as well.
The issue with the touchscreen going wonky is caused by a corrupt PDS partition. There's a thread with a PDS image that you can fastboot over to your phone if you didn't back up your PDS partition.
Happened to me when I was jumping around from ROM to ROM constantly. Lost use of the capacitive buttons and the touchscreen was completely uncalibrated. To make your life easier, just don't sbf back and lose your software unlock. I was not able to fastboot to the PDS after sbf until I did the unlock again even though my phone was already unlocked.
Sent from my MB860 using XDA App
I'm wondering if these problems are typical of aosp roms or something. One example is that I had a problem with the touchscreen stopping working, and I had to lock the screen and open it again to have it start working again. It's a lot of issues with the touchscreen, it started clicking the same area by itself and I thought it was an app. I wiped the rom and it stopped doing it so I thought it was a software issue, but it did it again later. I think that it is a random things that happens, sometimes more often than not.
It sucks because I love the phone but I'm wondering if it's hardware. Anyone know?
It sounds like hardware issues. Switch to a sense rom and see if it persist.
Sent from my HTC Vision using Tapatalk
You can try switching to a Sense Rom as suggested. See if that solves the issue. But if the issue persits, than RUU the phone back to factory stock. Check if the issue continues. If that does not resolve it than I would say it's a hardware issue. After that at least the phone is already in a condition to take back to Sprint for repair, or exchange.
TEAM MiK
Mik Roms Since 3/13/11
I have a couple of questions. Firstly are you using a aftermarket charger! Are you trying to change screens while on the charger? If you are unplug for a few minutes and try not on the charger. If no to above questions then I would suggest doing what prboy suggests.
Sent from my PG06100 using Tapatalk
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Dratini said:
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Click to expand...
Click to collapse
Not that i'm aware of no but as long as you have TEP for your line/phone it will get fixed. Buying a phone from someone other that sprint doesn't affect TEP
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Ah i remember reading that thread a long time ago. Well at least we know it is in fact hardware issues
All four of my shifts ended up with this same problem. One tech tried to tell me that it was a software issue and I would have to wait for an update and their was no benefit to switching out the phone. Complete BS. After the fourth one started acting up, I called Sprint and spoke with retentions. The lady was incredibly helpful and I explained that I did not have time to keep visiting the Sprint store and that 4 phones in 6 months was not acceptable. In the end the lady made me a new line and I purchased a new phone with the discount and cancelled my old line. This was ~week after the ET4G released. I still have my shift and flashed ICS a week or so ago on it, but its a pain to use with the screen acting up. Oh well, good luck to you!
Dratini said:
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Click to expand...
Click to collapse
Well now that your certain, RUU and back it goes. Just hope you have TEP. They should still take care of it even if you don't have TEP. It's just they might give you a hard time. But definately take it in, keep us posted on how it goes.
I have this issues every now and then it doesnt really bother me that much and it seems to happen whenever my phones above 75% charged idk the cause but like i said it doesnt really happen to often
Yes, but you don't want to wait till it completely craps out on you. Just makes things harder to deal with.
It happens daily. I'm not sure if I want to return it and get a refurb with the chance of it happening again, or if I want to get a replacement touchscreen. Has anyone ever replaced the touchscreen and have it work good? Most stories I hear are of replacing it again and again until they decide to get another phone.
If you have TEP. I'd say iy's better to just unroot, and take it in. If you have TEP that's what your paying for . Besides if they screw it up you get another one .
TEAM MiK
Mik Roms Since 3/13/11
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Dratini said:
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Click to expand...
Click to collapse
You replaced the touch screen or the phone?
Did you try going in to a sprint store and getting it repaired/replaced there?
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
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Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
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Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...