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I need to take my phone in to a repair center. Should I reroot and go in stock? I know i already should pull my SD card, anything else? How much do they charge, i dont have insurance. Do they give you a replacement phone?
Just nervous, need some advice.
First off whats wrong with your device, and if you haven't had your hero over a year then your still in warranty and shouldn't charge you anything (and thats impossible cause the hero hasn't been out a year).
I would go back to stock rom, most service center repair specialists will flip out if you tell them hacked your phone. Just saying (I don't care personally)
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
dkdtaylor said:
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
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Click to collapse
Not if you brought it to my store
my trackball doesn't go down only up left and right.
inns go get a new one for 35 bucks I thinly since I have equipment protection. but even though its the hardware not the software so even if I'm rooted they shouldn't care.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
Its my mini usb port, the audio juust stopped working, i took it in to a sprint store and they gave me a new adapter, and tested my phone and said it was the port needing repair. Do they give you a phone to use while they repair?
76flip said:
Its my mini usb port, the audio juust stopped working, i took it in to a sprint store and they gave me a new adapter, and tested my phone and said it was the port needing repair. Do they give you a phone to use while they repair?
Click to expand...
Click to collapse
Most stores can't repair something like this. They will probably give you whats called an Advanced Exchange, meaning they'll order you a refurbished Hero, before you freak, there is absolutely NOTHING wrong with a refurbished phone.
Secondly they will probably not give you a loaner while they look at/repair it. It would take probably 8 minutes to activate a loaner and then look at your phone, its way more simply to just go without a phone for an hour or less.
Lastly, they will more then likely not be able to swap you same day, meaning the refurbished phone will need to be sent to the store, and you would pick it up tomorrow.
Hope this explains Sprint's process a little better.
stephen240 said:
Most stores can't repair something like this. They will probably give you whats called an Advanced Exchange, meaning they'll order you a refurbished Hero, before you freak, there is absolutely NOTHING wrong with a refurbished phone.
Secondly they will probably not give you a loaner while they look at/repair it. It would take probably 8 minutes to activate a loaner and then look at your phone, its way more simply to just go without a phone for an hour or less.
Lastly, they will more then likely not be able to swap you same day, meaning the refurbished phone will need to be sent to the store, and you would pick it up tomorrow.
Hope this explains Sprint's process a little better.
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Click to collapse
Very helpful, thank you
76flip said:
Very helpful, thank you
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Click to collapse
Its what I'm here for :]
stephen240 said:
Not if you brought it to my store
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Click to collapse
Or mine..
azyouthinkeyeiz said:
Or mine..
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Click to collapse
GTFO mine's better! Cause I'm at mine lol JK!
*edit...
I guess I just read over the part about it being your usb port.. lol
btw...
I think I read a post from you earlier on the NASC support device forums.. I'm not sure if you're corporate, it wouldn't be NASC support but there was a stephen saying that "he might or might not frequently flash roms.. )
azyouthinkeyeiz said:
Just for future reference...
Buy denatured alcohol.. Dip your audio input into the alcohol very lightly.. And then stick the plug in the audio port, push in and out and turn and you should see better audio..
Dust and moisture residue gradually build up on the metal contacts and cause some interference..
Usually that issue is not the port, but thats not a be all-end all answer either.
btw...
I think I read a post from you earlier on the NASC support device forums.. I'm not sure if you're corporate, it wouldn't be NASC support but there was a stephen saying that "he might or might not frequently flash roms.. )
Click to expand...
Click to collapse
^He is very correct in the denautered alcohol bit, I do this kind of thing all the time.
Actually I'm not coperate =/ But I do frequently flash roms
last question...
I kept a nandroid of stock before flashing anything, does this unroot me?
stephen240 said:
Actually I'm not coperate =/
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Click to collapse
Me neither...
If you go to NASC support and then login like you were checking your ASC calendar, click on device known issues, then discussion forums at the top, you can read the corporate techs known issues, etc.. Its a pretty cool place to learn
76flip said:
last question...
I kept a nandroid of stock before flashing anything, does this unroot me?
Click to expand...
Click to collapse
No.. You are still rooted.. The nandroid was not done until after you flashed the recovery image so that will still be there...
You will just have the stock rom running on a rooted phone..
azyouthinkeyeiz said:
No.. You are still rooted.. The nandroid was not done until after you flashed the recovery image so that will still be there...
You will just have the stock rom running on a rooted phone..
Click to expand...
Click to collapse
youll be fine, just nandroid it back to stock they wont even look.
Ok, wanted to share my experience...
The store i purchased my phone at initially is great, they have helped me with everything and have always been polite and courteous. After going to that store they told me to simply take it to their readynow store and they will fix it no problem. That combined with the recommendations from techs in this forum i felt very good driving 20 miles with my screaming child to the store to get it resolved.
Im back after a very angry drive home. Not only did the manager at the store let me stand waiting to be helped facing her for 10 minutes before i asked to be helped, she acted as if i were a retarted person and pointed out the audio jack on top and showed me how to put the headphone jack in.
When I explained that for the sake of better sound quality and accessories I have always used the bottom port for audio and it obviously is malfunctioning (it goes on and off when something is plugged in to audio in th mini usb)
She let out a sigh and said she would see if the tech will "even look at it". When she came back she told me that the tech says that the mini usb isn't intended for audio use and he wouldn't accept it.
I explained that my local store told me this would be taken care of here no problem and it was covered under warranty, and i spoke with a few techs online who recommended the same, and now your saying im SOL? she says yes.
I have heard horror storys about bad sprint service but I have never been treated by a company that i support with my money monthly this way. THE WORST CUSTOMER EXPERIENCE I HAVE EVER HAD! I would be fired if i talked to a customer like that and just shrugged off their problem.
Sorry for the rant
networx2002 said:
youll be fine, just nandroid it back to stock they wont even look.
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Click to collapse
This is what I did. I took mine in to get the dust removed and had no issues.
dkdtaylor said:
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
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Click to collapse
Just FYI, and I'm not saying you'd want to take it to court, but courts have upheld that defects in products that could not be caused by software/firmware changes must be covered under warranty even if the user changed it to some unauthorized version. The case I'm thinking about was regarding a hacked game console but the same would theoretically apply to a phone. This would have to be something like the screen dying or the usb port going bad. If the processor died they could possibly argue that you caused it with under/over clocking attempts.
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Seems 50/50 whether they will cover it or not really.
i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Click to expand...
Click to collapse
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
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Click to collapse
1-888-216-4736
Nexus One specific hotline. They're nice people.
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
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you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
Click to expand...
Click to collapse
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
Click to expand...
Click to collapse
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
Click to expand...
Click to collapse
i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too
zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Click to expand...
Click to collapse
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
Click to expand...
Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
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Click to collapse
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
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Click to collapse
no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.
Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
Click to expand...
Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.
I'm probably going to exchange my Epic on Monday or Tuesday for another one.
The bad part is I've got a screen protector on it, the good part is I bought a 2-pack of Seidio protectors and I put this one on bad anyway so once I exchange out I'll still be good.
I know to flash back to stock ROM/kernel/everything with ODIN, but is there anything else I need to pay attention to?
Thanks in advance.
(For anyone wondering: I'm doing it over some qualms with battery life and the slide mechanism. I don't want things to get any worse and have to make an insurance claim or pay $35 or whatever down the line.)
I ODIN'd back to stock in order to do the Froyo upgrade.. and then upgraded to Froyo, obviously.
If I return it Monday with Froyo on it, will they deny me? I mean, it TECHNICALLY came from Samsung.. but the staff might not know or care, since it is technically flashing firmware and all that jazz.
TIA, etc
If you're doing a 30 day exchange, they REALLY don't give a ****. I'm sorry to burst your bubble, but we're all way too busy trying to sell new phones that as long as you don't have liquid or physical damage, we're not concerned.
So yeah, rest easy... We have quotas to meet =)
entropism said:
If you're doing a 30 day exchange, they REALLY don't give a ****. I'm sorry to burst your bubble, but we're all way too busy trying to sell new phones that as long as you don't have liquid or physical damage, we're not concerned.
So yeah, rest easy... We have quotas to meet =)
Click to expand...
Click to collapse
You're not bursting any bubble that you need to apologize about.. just the one of my paranoia, which needed to be burst a long time ago.
By the way -- can you tell me how many Epics you've seen get returned for battery or slide issues? Just want to know if I'm nitpicking or not..
y r u returning it. its finally worth keeping now.
Sounds like he's doing a swap, not switching phones
Sent from my SPH-D700 using XDA App
uranidiot said:
y r u returning it. its finally worth keeping now.
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Click to collapse
I am simply swapping for another -- and I think it would be worth keeping even if we were stuck on Eclair.
ADMITTEDLY, it's my first Android phone.. but it's amazingly fast and I am in love with the thing. Just not how my particular phone seems to suck battery life, have a loose-enough-to-cause-concern slider and generally make me want to hate it.
Speaking as a tech, If you take it to a service and repair store they will look at the software. The good news is that the software is technically from Samsung and Sprint can't prove otherwise. If you're taking it to a normal store that doesn't have techs they will probably just exchange it no questions asked
My S&R store won't even look, we're too busy. If it powers on and there's no damage, we take it in.
That being said, we don't get many returns at all. We explain the battery life to the customer, haven't seen too many faulty slides.
Sent from my SPH-D700 using XDA App
storytobetold said:
Just want to know if I'm nitpicking or not..
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Click to collapse
Most likely.. Everyone I exchange or see sales return, the customer Is back a couple weeks later.. It's how you use the battery not the phone... Android is different, you're gonna have to get use to it.. Not saying that being a ****..
Swyped from my *Epic*
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
get a warranty, yeah its a possibily. And yes every phone has issues. I LOVE my atrix and would not trade it for any other phone at that time. Every batch of phones are going to contain a bad set. Be happy its your motorola Atrix with its touchscreen, and not your Toyota breaks.
Ugh first world problems.
netter159 said:
get a warranty, yeah its a possibily. And yes every phone has issues. I LOVE my atrix and would not trade it for any other phone at that time. Every batch of phones are going to contain a bad set. Be happy its your motorola Atrix with its touchscreen, and not your Toyota breaks.
Ugh first world problems.
Click to expand...
Click to collapse
Lmfao Toyota...
When life sucks I just enjoy the head
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
Click to expand...
Click to collapse
.... you lost your warranty.... cause you unlocked it? If that's the case, you do realize that unlocking/rooting has to be proven to be the cause of the issue, right? If you rooted and unlocked your phone, and the screen has taken a crap.... then i don't see any possible way they can deny a claim. Magnusson-Moss Warranty Act. It'd be like buying a new intake for your car, your radio take a sh*t, and they'd say "Nope... you replaced your engine intake, so your warranty is void and you have to pay for the replacement". It can't be done.
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
elementaldragon said:
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
Click to expand...
Click to collapse
QFT
10 char
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
Click to expand...
Click to collapse
It sounds like something you flashed screwed up your PDS partition. If you have a backup of it, try restoring it.
Edit: http://forum.xda-developers.com/showthread.php?t=1131649
elementaldragon said:
.... you lost your warranty.... cause you unlocked it? If that's the case, you do realize that unlocking/rooting has to be proven to be the cause of the issue, right? If you rooted and unlocked your phone, and the screen has taken a crap.... then i don't see any possible way they can deny a claim. Magnusson-Moss Warranty Act. It'd be like buying a new intake for your car, your radio take a sh*t, and they'd say "Nope... you replaced your engine intake, so your warranty is void and you have to pay for the replacement". It can't be done.
As for the other things... uuh.... you knew the bootloader was locked when you bought it... and nobody ever had any word that the bootloader was going to be OFFICIALLY unlocked by anybody. As for live wallpaper... i've never had an issue with it, although i rarely use it since i don't see the point in wasting battery life to have a bit of animation to my background that, unless i'm staring at my home screens for extended periods of time, i never see.
Click to expand...
Click to collapse
Can't you reflash your phone and relock it?
got it in canada before it came out from another country, called motorola and they said I have no warranty since I'm not in the country I bought it from. not related to unlocked/flashing.
I accept responsibility for not having the warranty, it's my fault. I just want to warn people that there is an issue with a (albeit probably small) subset of atrix's produced.
zeotrope said:
got it in canada before it came out from another country, called motorola and they said I have no warranty since I'm not in the country I bought it from. not related to unlocked/flashing.
I accept responsibility for not having the warranty, it's my fault. I just want to warn people that there is an issue with a (albeit probably small) subset of atrix's produced.
Click to expand...
Click to collapse
Looks like it's time for a vacation to the states.
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
coolnow said:
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
Click to expand...
Click to collapse
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
jgc121 said:
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
Click to expand...
Click to collapse
i use the 1.3 ghz kernel because between my 5 screens full of widgets and my live wallpaper, the 1.1 ghz kernel caused me to have a slight lag after changing screens. 1.3 ghz kernel gives me a completely smooth experience, no lag anywhere. my phone doesn't overheat either which happened in earlier versions of the kernel.
jgc121 said:
The current CM7 Beta is extremely stable - I've been running it for several weeks now and have had absolutely 0 issues. the only things not working are the fingerprint scanner and WebTop. small potatoes if you ask me... I average 2-3 days per charge on my battery on this version of CM7. I use the kernel that it comes with at 1.1Ghz - no need for anything higher than that as you will see NO real world gains - only gains you will see are in benchmark apps... who cares about that...
Click to expand...
Click to collapse
Sounds great! Will probably take the plunge next week or sooner, just itching to try it! I'm used to the fingerprint unlock for ages now, don't know if it will feel the same without it (for now!) Battery life on Motoblur crap is not good for me, although it has constant 3g and Wifi at home with sync 24/7 and i do heavily use it. Actually, scratch that, the battery is still awesome for how much i use it!
coolnow said:
As Jotokun posted, this issue is known to be caused by the PDS partition being corrupting after flashing. Hope you made a backup of everything before you started. No? Was that the Atrix's fault too?
My cousin who bought this phone in May has no problems whatsoever. He's 100% happy with it and never stopped boasting about it until i finally bought it and was amazed by it. The funny this is that we're still on stock firmware, waiting for a stable CM7. Can't wait!
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if your cousin is happy with the phone then i'm happy for him. but i didn't have a good experience with it. all i'm doing is sharing my thoughts, no need to get defensive.
i also experienced this weird grey ring that appears about 1mm away from the screen. it has steadily gotten worse over the last 3 months.
tried the PDS partition fix, didn't do anything. thanks for the suggestion though.
zeotrope said:
This will be my last week with this phone, I've had it since April. Everything was fine until about a month ago when the touchscreen started to go all wonky. Actually that's not true, I'm disappointed it can't even use LWP without the whole thing studdering, or how the bootloader was locked down for half the time I've had it.
I tried flashing a new rom, wiping data, installing the 'touchscreen booster' app (which worked well for a few days, but the screen has kept deteriorating). Nothing worked. I never dropped this phone the entire time I've had it. It has a defect, and I'm not the only one that has it. Motorola's forum has a thread 10 pages long with people talking about the ****ty build on their screen.
I got this phone from the USA (I'm from Canada) at full price and unlocked it, I have no warranty -- my fault. Anyways, I'm not sure why I wrote this, but this will be my last motorola phone.
tl;dr If anybody is thinking of buying this phone, I advise you to make sure you have a warranty, or better yet, don't buy it.
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Nice story. Thanks for sharing.
Good bye
Sent from my MB860 using XDA App
ITT people who think their ego is under attack because of a phone.
zeotrope said:
ITT people who think their ego is under attack because of a phone.
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Actually it looks like you're the one whose feelings got hurt. First, your post's title "Warning: shoddy touchscreen - phone unusable"? Is this your phone or the Atrix, in general? Second, you warn who? Somebody who might buy this phone at a full price from another country and doesn't have warranty because of that?
And then you end your cry with "You better get warranty on this phone, or better not buy it" crap... because of...? From what I know any Atrix comes with 1 year full manufacturer's warranty so that shouldn't be a concern.
If you're having problems with your phone, just say it that way "my Atrix is crap". I'm perfectly fine with mine the way it came out of the box, afterall it's just a phone I'll probably change in a year or so.
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slimslim said:
Actually it looks like you're the one whose feelings got hurt. First, your post's title "Warning: shoddy touchscreen - phone unusable"? Is this your phone or the Atrix, in general? Second, you warn who? Somebody who might buy this phone at a full price from another country and doesn't have warranty because of that?
And then you end your cry with "You better get warranty on this phone, or better not buy it" crap... because of...? From what I know any Atrix comes with 1 year full manufacturer's warranty so that shouldn't be a concern.
If you're having problems with your phone, just say it that way "my Atrix is crap". I'm perfectly fine with mine the way it came out of the box, afterall it's just a phone I'll probably change in a year or so.
Sent from my MB860 using XDA App
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no need to get so emotional. my atrix is crap. i'm letting people know that some of these phones have an issue. it's probably a small percentage, but they should be wary if they are getting it with no warranty. i'm trying to help people out.
i'm not sure why it matters so much to you. if yours works fine then i'm happy for you. but i had a lot of issues and other people have as well.
The issue with the touchscreen going wonky is caused by a corrupt PDS partition. There's a thread with a PDS image that you can fastboot over to your phone if you didn't back up your PDS partition.
Happened to me when I was jumping around from ROM to ROM constantly. Lost use of the capacitive buttons and the touchscreen was completely uncalibrated. To make your life easier, just don't sbf back and lose your software unlock. I was not able to fastboot to the PDS after sbf until I did the unlock again even though my phone was already unlocked.
Sent from my MB860 using XDA App
After my last post about needing to run to stock to get my phone fixed, sprint took their time to send me a replacement, might I add my mother has an evo 3D and 2 days before mine broke her's did the same. I got a replacement yesterday finally after being told it was sent more than a week ago (I live in florida so that's illogical)
My replacement is now having the same exact issues of flickering, half touch screen not working and random dead spots on the digitizer for the half that does work.
I am simply done with HTC, I was told that due to the issues I had with them hanging up on me, dropping me after saying I was on hold and having my replacement take 2 weeks to get to me after being told it was shipped on the day I went in only for it to have been shipped few days ago from me receiving it, I may be either switching from sprint. He did put a flag and ticket up for me on my issues though, he seemed to be the only tech that cared. He said I should now be able to get a new phone entirely, so I may just switch to the samsung epic, it's old but It's better than this ****.
Sorry but I needed to vent about this crap, thought some of you might have gone through the same, I am just starting college again and this was not the time to be dealing with this crap.
That sucks, I've never had any issues with HTC myself. Had a HTC G1 before this and it's still working even with a half cracked screen. Every phone is going to have some defective ones made. I've known a lot of people with Samsung that also get defective phones. Sorry you had a bad experience though.
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Hitting the thanks button is soo much easier then typing thanks!
gigermunit said:
so I may just switch to the samsung epic, it's old but It's better than this ****.
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Ugh, don't get the Epic... If you push hard enough you should be able to get the NS4G, i know at least 3 people that got the Nexus as a replacement. Plus its a solid device.
Sent from my PG06100 using Tapatalk
My cousin and friend have the epic and I really liked it, they didn't have any issues with it since the gb update, but if I do get the NS4G I will take it, just don't like not having a keyboard even though I barely used it on my shift. The possibility of me getting another shift is high also but I am going to complain til I get a new phone, 3 phones with same issues is bull.
It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.
That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.
gigermunit said:
That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.
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Cool. From what I've heard getting a replacement phone is almost as good as getting a brand new phone.
If you have issues with the 2nd phone and you have asurion take both phones in to the Sprint store and they can swap bad parts for good parts. Just call Sprint customer service ahead of time and tell them to schedule an appointment for you.
I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.
gigermunit said:
I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.
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Get 1 more replacement. Trust me I had to go through 3 to get a good shift. Also make sure you hack it up and see how far you can overclock it. If you can get past 1.6ghz you've got a good cut of the wafer CPU.
Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.
gigermunit said:
Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.
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Yeah I found a place here that will put the screen protector on perfectly here, you should be able to find one in the mall once you get a good working Shift.
I really don't want those kids touching my phone....
lol, Ive been thinking about bricking my phone to try and get a nexus s 4g
jesuscash said:
lol, Ive been thinking about bricking my phone to try and get a nexus s 4g
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Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk
YoungCorruptionV2.0 said:
Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk
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The more i think about it the more i dont really care.
Honestly, i dont do much with my phone because im stingy with my battery life and ram lol
I honestly dont know why i want a more powerful phone, so I'm just gonna give my shift a good use until its time to upgrade or use my insurance.
If i get offered a nexus though, im taking it.
Not willing to ditch this guy yet, I didnt think I was gonna need/like the slideout keyboard, but now I love it lol
VICODAN said:
It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.
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The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
jesusice said:
The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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What is sprint's best phone - e4gt?
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sdk234 said:
What is sprint's best phone - e4gt?
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Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
jesusice said:
Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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Can't find it right now, but I'm pretty sure I saw a comparison (maybe phonedog?) of the Galaxy Nexus vs e4gt and nexus was REALLY laggy going from portrait to landscape compared to e4gt. Of course it was stock vs. stock . . .
Seems to me that development for the shift is great. Seems like e4gt is a really popular phone, hmmm .. . - is development worse because of something intrinsic to the phone?
I have owned my Shift since the day it came out. My friend has one and so does my brother. All working, no problems what's so ever. I love this little guy and I'm sorry you were having bad luck with faulty hardware.
My dad has a Samsung Epic no problems I guess.
I really want ICS but like the physical keyboard to get the Nexus.