Database Users

Major Problems....I think....

I went on holiday recently, leaving my Wizard (02 Mini S) at home but I forgot to put it on charge. Now I have returned the phone is dead and will do nothing. Left it on charge (no charge light showed mind you but charger was plugged in and switched on) but still no signs of life. Any ideas please people?

maybe a minor problem -- dead battery?

Li-on battery doesn't like full flat. Chances are, you probably left it when the battery is low, and once you came back, it went to the 'bottomless pit'.
Anyway, there is a way to jump start it, by using a higher voltage source and spark it then charge it as normal. I dont remember the voltage use ,but you can have a search around here. Usually with people flashing their ROM, failed, left the phone around, and battery went dead.

heard of this happening with pocket pcs and phones alike when both backup and main battery are depleted.
Apparently one fix is to take battery out leave for a while (an hour maybe) and then put back in and put it straight on charge.
if that doesnt work you could try seeing if you get any resonse when plugged into your pc with the usb.
It could always be zecoj says a dead battery.
I have this exact problem with my old ipaq but just havent got around to buying a new battery yet as the battery out trick didnt work.
Hope you get it running again quicky.

hanmin said:
Li-on battery doesn't like full flat. Chances are, you probably left it when the battery is low, and once you came back, it went to the 'bottomless pit'.
Anyway, there is a way to jump start it, by using a higher voltage source and spark it then charge it as normal. I dont remember the voltage use ,but you can have a search around here. Usually with people flashing their ROM, failed, left the phone around, and battery went dead.
Click to expand...
Click to collapse
found out about this one on my travels looking for a fix for my ipaq. lots of guides suggested stripping cables from a usb cable but im not all that happy doing that myself!

I cant see it being the battery, phone is only 11 months old for a start and it held its charge no prob before I went away. I have tried plugging it into the Pc and wall, no dice. Will try car charger cradle later and as we speak battery is out of phone for one hour as suggested so will see how that goes. Damn these so called 'smart' phones that cant even tell when the charger is plugged back in lol. Not so smart after all eh! No smart remarks about me not being smart enough to charge it while on hols either!!!!!

iirc its because they need a little charge in able to charge which is silly really. And allthough the battery is only 11 months old and would otherwise work fine ive heard of them breaking because of being left to run out.

woo-hoo!!!!! Car cradle attached to a battery charger on boost and bosh!! In there like swim wear!!! I have breathed life back into her again!!! Cheers guys, up and running!!! Sweet as. Yes, Im a bit happy.

Let Andriod die now have a paper wheight

ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?

Im guessing you cant run bootloader?
Maybe this is a warrenty jobby

If you know someone with another HD2, Try swapping the battery.

chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio

chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.

shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?

remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.

i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash

check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile

similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!

chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode

I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)

k going to tmobile today to see if they have any extra batteries i can try.
then ill update

i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone

[Q] Green LED when plugged into (wall) charger, but no boot

not boot looping, just nothing at all. The phone won't power on.
The battery ran completely out, but now, after charging it overnight, it will not power on at all. I've seen various threads saying to take the battery out for 30 min or so, try pulling the battery & SD card WHILE it's plugged into the charger, try booting it with no battery at all (just charger), and all of them state to use the wall charger, as being in a PC USB port won't be enough.
I've tried everything, but nada.
My phone is/was running the rooted gingerblur leak, which I installed correctly by SBFing first beforehand and doing a total wipe. I honestly didn't even bother reinstalling very many apps, I've been so busy at work over spring break. The phone HAD been shut down and restarted a few times since flashing the gingerblur, so this wasn't the first time it rebooted since then or anything.
Had a few force closes and random reboots over the time on gingerblur, and was actually not that excited about it, but now I'm stuck with a brick it looks like.... any ideas?

I had the same problem on mine it would stay at the boot logo and wouldnt go past that I called Verizon and they are sending me a replacement.

tyvallely said:
I had the same problem on mine it would stay at the boot logo...
Click to expand...
Click to collapse
Mine doesn't do *anything*... no boot logo, no nothing.

just got back from verizon with a new battery, works fine again... just posting as a followup. I thought it would be odd that even with a dead battery in the unit, it wouldn't power on with the wall charger attached, but with a new battery (got the extended one while I was at it) it works fine again.

another update: ate thru that battery, and died again. Recharging the new battery does nothing. Mine seems to have a hardware failure in general that it won't recharge batteries at all. New batteries come with some juice in them, but once that's gone it's gone.
Bought one more battery just to SBF it back to vanilla before I send it in for warranty service. Will keep this thread posted just in case anyone else runs into this... I hate finding threads with problems that just trail off with no resolution.

I'm not sure if they intended the DX to work like this, or whatever; but if my battery runs completely dead, the phone cannot charge it. I get the same green light you do, annnnd nothing when I try to power on.
What I have done to solve this in the past was to cut open the cable for either a 5v power supply or a usb cable. Either tape off the unused wires or be seriously careful not to go crossing wires, plug the charger in, and touch the appropriate cables to the battery terminals, (battery out of the phone). About a minute is all it takes to give it enough juice to charge in the phone with a standard charger.
Someone else posted a more in dept guide on this process, if you are unsure of any steps, please search for that rather than causing damage.
Not my fault if something bad happens from anyone following this; however, I have done this numerous times with zero issues.

happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure

LIH said:
happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure
Click to expand...
Click to collapse
Replaces Battery or phone?

yeah, final post on this, but Verizon is sending me a replacement phone. I've had the DX since launch, and this will be my third one, but they've always been good about sucking it up and just sending me a new one free of charge.
I bought two replacement batteries in total (which were both returned) -- one thinking that it was just a bad battery and another when it became apparent that wasn't the fix. I thought I'd be sending it to motorola for warranty, and wanted to flash the SBF back on to return it to vanilla.
Anyway, long story short: if you found this thread because you're having the same issues, just buy another battery, flash it back to stock, and take it in for replacement. Then you can return the battery.
Cheers.

[Q]Not Holding a Charge?

I'm new to the forums and I hate to be that noob but I kinda need my phone.
First off. What I did to the phone was Root it. That was Successful Completely.
Then I backup my phones stock rom. Which was also successful. While doing all of this, I had my phone on the charger. I then went about installing the Cyanogen Mod. This was also a sucess. I started putting my apps back on my phone. Main features.. Ebuddy and Skype then my phone hit 0% while it was still on the usb charge. I found this weird. After that, My phone wont turn on and wont hold a charge. Once in awhile it would turn on for a few secs but then nothing. I'm guessin i f*cked my battery or is there something unless I can do?

Sounds like it was discharging faster than it was actually charging thru the usb while doing all the flashing. There is a point when the battery will get so low it will do that and not charge at all. I've seen it quite a few times on here. It is a known issue tho. Have you tried a wall charger or a different battery?
Sent from "The" Evo using XDA Premium VIA your moms house.

A wall charger. I assume a charger I can plug the phone into an outlet right. Yeah I tryed to charge but it won't charge at all and I don't have a battery on hand. Is it bricked?
Also Since it's this low. Is there any way to restore my battery or would I need a completely new battery? and also how much does it cost for a new evo4g battery? Just got the phone a month ago so i havent looked into it

Here is one of the threads/people I was referring to. You can try to take it in and get a boost or try a different battery to be sure. (If you can get your hands on one)
http://forum.xda-developers.com/showthread.php?t=1070382
You can get a battery for cheap off ebay or amazon. Probably around 5-10 dollars. If you go to sprint, best buy, etc., probably going to run you 30-50 bucks.
P.S. For future reference there is a Q&A section, just don't want to see you get flamed

Your a life saver man, I know exactly what to do now. Only problem is . In the mass panic. I removed some stuff f rom the sd card. I have it on the comp though
Might have to do redo the mod but other then that .I should be up and good to go by later on

Good deal, glad you got it figured out.

MrJunpei said:
I'm new to the forums and I hate to be that noob but I kinda need my phone.
First off. What I did to the phone was Root it. That was Successful Completely.
Then I backup my phones stock rom. Which was also successful. While doing all of this, I had my phone on the charger. I then went about installing the Cyanogen Mod. This was also a sucess. I started putting my apps back on my phone. Main features.. Ebuddy and Skype then my phone hit 0% while it was still on the usb charge. I found this weird. After that, My phone wont turn on and wont hold a charge. Once in awhile it would turn on for a few secs but then nothing. I'm guessin i f*cked my battery or is there something unless I can do?
Click to expand...
Click to collapse
I would also suggest getting an extra battery and a battery wall charger and swap out charged batteries ( I never plug my phone in to charge it) battery life is way better that way and also make sure you wipe battery stats after flashing a new Rom. Instructions are all over Google.

Essential Phone keeps powering off

Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you

Kalasingha said:
Hello everyone
Click to expand...
Click to collapse
Hello everyone

Kalasingha said:
Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Click to expand...
Click to collapse
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)

IronRoo said:
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
Click to expand...
Click to collapse
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?

Kalasingha said:
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Click to expand...
Click to collapse
by corrupt I mean some data that is part of the boot process causes bootloop so it shuts down, but as your phone is shutting down at different points in boot cycle I think it's probably battery
Leaving the phone turned off unused for longish periods should not be a problem normally even with a few % left in battery. And even if left turned on it should shut itself down when battery low & be able to boot up again after a month due to the battery "reserve" capacity (but possibly a month was too long). And if it was not recharged straight away and/or rebooted multiple times the battery "reserve" could fall too low and not have enough power to start/shutdown properly (possibly causing data corruption ... though l don't know if there is some sort of fail-safe boot procedure ) Then there is a possibility there is a hardware fault with battery/phone that meant battery lost too much power.
There were some tricks ie "boost charge" you could do with removable batteries that were in "deep sleep" as shown here for example
https://m.youtube.com/watch?v=TEXA7qIJ968
But they don't really work without taking your battery out (for us we might as well get a new battery when opening phone up, & there would be some risk that you damage battery as we do not know the exact charge to apply on this battery, which could cause unsafe battery) I wouldn't want to freeze my phone even though it should survive OK, as I'd be alittle concerned about long term effect on our screens small pixels (I remember the guys at popular mechanics put an old flip phone with little LCD screen in liquid nitrogen & it still worked after being warmed up!).
See https://batteryuniversity.com/learn/article/low_voltage_cut_off
for more tech details

firmware issues do not cause the issue you are describing
you have a hardware problem
sounds like a bad battery to me
good news is the battery is not difficult to replace (don't listen to ifixit I am not sure what they where smoking when they did there tear down)
https://www.youtube.com/watch?v=BCKxAQXdTJ8
don't bother with silly and wrong tricks like trying to hack the battery back to life its the wrong way todo
if the battery ever gets to that point then the battery is bad enough said

Legitsu said:
don't listen to ifixit I am not sure what they where smoking when they did there tear down
Click to expand...
Click to collapse
So true! )) As much as I respect the guys from iFixit, they screwed this one up pretty badly - basically, made a tutorial on how to destroy your phone. Fixez.com did much better.