Database Users

Options for Bricked Phone

What are the my options for bricked MyTouch3G phone which boot with Vodafone logo?
1. Indefinitely wait for technical solution to un-brick the phone.
2. Sell the parts
3. Confess to T-Mobile customer service and see if they will take it back with some repair fee.
4. HTC warranty service
5. Just call T-Mobile tech support regarding a red boot up screen.
What have done with your bricked phone (mytouch, magic or g1)?
Anyone try option 3 or 4 successfully?
Update 08/18/2009:
Success on Option 5:
I call T-mobile tech support regarding the red boot up screen issue, after talkingg to two helpdesk person, and try Home+Power a few times and tech support have determined they will replace the phone and since I'm in California within 30 days of purchased, I can go to T-Mobile store and get an exchange. The tech support put a note in the system to indicate exchange will need to be done. Today I walk into T-Mobile store and as usual after a long wait, they exchange the phone without question or even bother booting up the phone. I would recommend anyone with MyTouch brick follow the same procedure and do it as soon as possible. I hope they won't bill me later. T-Mobile customer service is great.

quick question Waacow, can you get into fastboot and/or recovery? Also, I saw in the other thread you said that you successfully switched to the 32A radio, did you revert back to the 32B radio before flashing the OTA Rom?

No I couldn't get into fastboot or recovery. (back button + power / menu + power / home + power). none of them works.
Regarding the 32B radio, after i successfully switch to 32A radio+ROM, I did NOT flash the ION radio first. I just flash the OTA Rom (which also has radio firmware - i would think it is a 32B radio) and I suspect that is the reason why it bricked. I should have follow the Daredevil instruction completely.
Captchunk said:
quick question Waacow, can you get into fastboot and/or recovery? Also, I saw in the other thread you said that you successfully switched to the 32A radio, did you revert back to the 32B radio before flashing the OTA Rom?
Click to expand...
Click to collapse

Update 1st post regarding success story on option 5

waacow said:
4. HTC warranty service
5. Just call T-Mobile tech support regarding a red boot up screen.
What have done with your bricked phone (mytouch, magic or g1)?
Anyone try option 3 or 4 successfully?
Click to expand...
Click to collapse
In Japan, I called HTC Japan, but they said they didn't handle carrier customized device.
So I should deal with Docomo, but also I should pay $50 for replacement.

I just bricked mine today, chatting with online support. They will replace it, its just a matter of if I can pick one up in store or not.
UPDATE: "_Amber G: The MyTouch is supported as an In-Store Exchange, but we cannot guarantee availability in the store. "

I bricked my phone and it was past the remorse period it would turn on but with the red Vodaphone splash screen so no way to cover that up. Luckily, I still kept my handset insurance on my phone. So I called Asurion, Paid the deductible for the phone and the next day I had a brand new phone and all. All i had to do was send back the phone its self not back or battery. So basically I have extra backing, battery, Case, Wall charger, Everything, Even the black my touch case it came in. Yeah, I paid for 2 phones but hey I don't have to worry about not having a spare battery on long trips I have one and that is the actual branded not some off brand and the spares are 50 bucks a pop.
So I lucked OUT so lucky, And I said I would not attempt to root my phone what happens 1 week after my replacement new root method.
And Yes I did successfully rooted my phone with the 1 Click method. Running CYAN 4.0.1 Rom. LOVE IT. I really want the hero rom but Im not sure I want to do the extra steps to do it.
Anyone else have an experience like mine?

I think i just bricked my MT3G. All i have is the green MY TOUCH screen.I can get the fast boot screen and recovery but no nandroid back up.Its gone.I believe sd card is corrupted.any help would be grateful or am i screwed

shaunprice1988 said:
I bricked my phone and it was past the remorse period it would turn on but with the red Vodaphone splash screen so no way to cover that up. Luckily, I still kept my handset insurance on my phone. So I called Asurion, Paid the deductible for the phone and the next day I had a brand new phone and all. All i had to do was send back the phone its self not back or battery. So basically I have extra backing, battery, Case, Wall charger, Everything, Even the black my touch case it came in. Yeah, I paid for 2 phones but hey I don't have to worry about not having a spare battery on long trips I have one and that is the actual branded not some off brand and the spares are 50 bucks a pop.
So I lucked OUT so lucky, And I said I would not attempt to root my phone what happens 1 week after my replacement new root method.
And Yes I did successfully rooted my phone with the 1 Click method. Running CYAN 4.0.1 Rom. LOVE IT. I really want the hero rom but Im not sure I want to do the extra steps to do it.
Anyone else have an experience like mine?
Click to expand...
Click to collapse
I had the same exact experience as you. I tried to root mine the goldcard way the day the method was posted online. My friend and co-worker was also rooting his myTouch at the same time. We both followed the same instructions but he succeded and i failed.
Once I had my hands on my new myTouch i refused to root it because I was too scared and my friend kept bugging me to root it since I got him to root his G1 after I did mine.
Yesterday my friend told me about the 1 click method and I'm also running cyan 4.0.1 rom
So I ended up paying for the full price of the myTouch but I have spare everything. I guess I got lucky too

selfkself said:
I think i just bricked my MT3G. All i have is the green MY TOUCH screen.I can get the fast boot screen and recovery but no nandroid back up.Its gone.I believe sd card is corrupted.any help would be grateful or am i screwed
Click to expand...
Click to collapse
Since you can get to fast boot and recovery you are not screwed. Look around the forums for help cause there are step by step instructions on how to recover from your situation.

selfkself said:
I think i just bricked my MT3G. All i have is the green MY TOUCH screen.I can get the fast boot screen and recovery but no nandroid back up.Its gone.I believe sd card is corrupted.any help would be grateful or am i screwed
Click to expand...
Click to collapse
if you can get to a fastboot screen, you can still save your phone. load up Amon_RA's recovery through fastboot and boot up to it.

[HELP REQUESTED]Accidentally flashed incorrect ROM, phone will not turn on.

Hey guys. I just bought my HD2 today and I have flashed HTC phones before.
This is a TMOBILE 1024LEO phone so I connected it to ActiveSync and installed HSPL 1024. After installing it I loaded the CustomRUU and installed "RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.0 7U_2.06.51.07_Ship.exe". This installed 100% and my phone powered off after it was complete. Since then I have not been able to get the phone to respond. I believe I bricked it? But I don't see why I can't even get the bootloader to load when powered off. I've tried holding the volume down button and pressing the power button. Holding the volume down button and pressing the soft reset button. Holding both volume buttons and pressing the power button. None of these get it to respond. Any ideas?
- Frankie

its dead.
flashing a 1.66 rom alone would have been recoverable, but that rom you chose also includes a radio, because it is an official rom, and that radio is 2.06.51.07, , and what happens when you flash a radio with .51. in it?
Correct, brick.
So far no one has been able to fix it, some have taken it back and gotten a replacement.
Sorry to be the harbinger of doom.
(One of the very few actual known ways to really brick the hd2, in spite of the fact that half the daily new threads say 'OMG brick!')

Throw it in the bin?
From the TMOUS HD2 flashing thread...
Not all ROMs are compatible with 1024LEO, including old official ROMS.
Official 1.42 and 1.66 WON'T WORK on LEO1024, because there is no 1024 NAND memory support.
All custom ROMs which ARE NOT BASED ON 2.08+ T-Mobile ROMs WON'T WORK ON 1024LEO.
IMPORTANT: DO NOT flash any Rom unless it states in the 1st post that its compatable with the 1024LEO or the chef confirms its safe to flash on a 1024LEO. If you flash a Rom with a Base version before 2.08 then you will most likely brick your phone. PLEASE BE CAREFUL!!
IF YOU ARENT ABSOLUTELY SURE THEN DONT FLASH IT!!
[...]
IMPORTANT: Do not flash ANY Radio before 2.07.x or the 2.09.51.03 Radio or you could damage your phone!!
IMPORTANT: Make sure the Radio you flash is FULLY compatable with the US HD2 before flashing.
IF YOU ARENT ABSOLUTELY SURE THEN DONT FLASH IT!!
Click to expand...
Click to collapse
You just got a brand new brick. Read the instructions next time...

so there is nothing that I can do to get the phone in bootloader mode even when powered off? I don't understand why that isn't possible.
and btw when I connect the phone to a computer via USB, it tries to install software for "QUALCOMM CDMA TECHNOLOGIES MSM". idk if that helps

Verson said:
so there is nothing that I can do to get the phone in bootloader mode even when powered off? I don't understand why that isn't possible.
and btw when I connect the phone to a computer via USB, it tries to install software for "QUALCOMM CDMA TECHNOLOGIES MSM". idk if that helps
Click to expand...
Click to collapse
all it helps it to confirm that you have the 'it no longer goes to bootloader or power on and shows up as qualcomm (if it shows up at all, some dont) on the PC' problem.
Sorry, but if you look through the tmo us thread there are a few dozen people it has happened to.
here you go, some reading

Verson said:
so there is nothing that I can do to get the phone in bootloader mode even when powered off? I don't understand why that isn't possible.
and btw when I connect the phone to a computer via USB, it tries to install software for "QUALCOMM CDMA TECHNOLOGIES MSM". idk if that helps
Click to expand...
Click to collapse
you could try to flash the shipped rom when that happens not 100 sure....give it back to whereever you brought they will replace it

Verson said:
so there is nothing that I can do to get the phone in bootloader mode even when powered off? I don't understand why that isn't possible.
and btw when I connect the phone to a computer via USB, it tries to install software for "QUALCOMM CDMA TECHNOLOGIES MSM". idk if that helps
Click to expand...
Click to collapse
Nope, it's completely bricked. No ones figured out a way to recover from flashing the wrong radio on the tmous hd2. You're not the first to do it and try to find a fix.

okay guys thanks for the input. I should have been more careful in selecting a ROM! I am taking it back to the tmobile store tomorrow and saying that it just stopped working randomly =D

Verson said:
okay guys thanks for the input. I should have been more careful in selecting a ROM! I am taking it back to the tmobile store tomorrow and saying that it just stopped working randomly =D
Click to expand...
Click to collapse
maybe they won't believe you, but they have no way to prove you're lying, so... even if this kind of attitude will eventually make producers release way stricter warranty policies so in the end maybe everyone will pay for the lightheartedness of the few

or maybe they'll look at their returns pile, figure out how to boot them, leak the process and we can fix it ourselves!

Well if you do brick the phone, their has to be a way to reverse. I'm pretty sure people at HTC know how to do it. I doubt they jus throw these phones away they refurbish it, so there has to be a way to put the stock rom back.

HTC has the bootloader code so they probably have a way to flash it back.

My HD2 turned a few heads at work and a dedicated iPhone owning gadget fan just had to have one. It failed within a day and he returned it for a refund. He was given a new one, and here's my point, had to sign a document agreeing to pay nearly £800 (yes, £800 - that's what the shop charges for a PAYG HD2) if it was later found that the failure was due to abuse, including the use of illegal software. When I read that I was certain they were referring to cooked ROMs. I guess HTC (and the repair shop, perhaps) can tell what's on a phone, even if there isn't a fix and they have to change a board or even throw away the phone. There's a company that can recover iPAQs that have suffered a similar fate. They were doing this before iPAQ 21x cooking became popular. I wonder if such s service exists for HTC devices, or whether such a recovery service is possible with the right tools.
Personally, I'd love to try some of the ROMs on this site but I'm sticking to simple customizations. I'm in no way a WM novice. I just can't justify risking an expensive device. I even avoid official updates if I'm not having problems. Ironically, I've had 4 iPAQs die on me without messing sigh the ROM. I'd be tempting fate.
Anyway, good luck with whatever you decide to do. I hope you get to enjoy an HD2.

My HD2 turned a few heads at work and a dedicated iPhone owning gadget fan just had to have one. It failed within a day and he returned it for a refund. He was given a new one, and here's my point, had to sign a document agreeing to pay nearly £800 (yes, £800 - that's what the shop charges for a PAYG HD2) if it was later found that the failure was due to abuse, including the use of illegal software. When I read that I was certain they were referring to cooked ROMs. I guess HTC (and the repair shop, perhaps) can tell what's on a phone, even if there isn't a fix and they have to change a board or even throw away the phone. There's a company that can recover iPAQs that have suffered a similar fate. They were doing this before iPAQ 21x cooking became popular. I wonder if such s service exists for HTC devices, or whether such a recovery service is possible with the right tools.
Personally, I'd love to try some of the ROMs on this site but I'm sticking to simple customizations. I'm in no way a WM novice. I just can't justify risking an expensive device. I even avoid official updates if I'm not having problems. Ironically, I've had 4 iPAQs die on me without messing sigh the ROM. I'd be tempting fate.
Anyway, good luck with whatever you decide to do. I hope you get to enjoy an HD2.

As long as your PC is attempting to load the Qualcom CDMA driver...
I have a 1024 Tmo HD2 and I always stick to NRGroms from my TP to TP2 and now HD2 (cyanogen is by far the besy for my Nexus or most other android phones). I decided to flash the Artemis Rom and Bricked my device. It worked at first but once the battery died it would start up. So i figured the usb driver must be incompatable because it wouldnt charge. I was able to get Tmo to replace my HD2 device but didnt want to have to pay the $100 charge they charge if they find the device has been tampered with (not only physically, but software too. SSPL, HSPL, custom ROMs, etc.). Been charged before so they do check.
My point is once they sent me the replacement device, I used the new HD2 to charge my battery to see if it was the usb port not charging. Once the new phone charged the battery and I plugged the HD2 into my PC i received the same message saying attempting to install that Qualcomm CDMA message and the driver would not install. I ended up figuring out the issue but it will take having another HD2. Call Tmo and have one sent to you through warranty not insurance and it will be free. I even complained about not having a top quality phone i paid for to use my service and they upgraded to free expedited shipping. So Dial 611 now. Then just get those drivers using the new 1024.
First make sure to turn on the replacement device and open Mobile device center and plug in the device to get the standard driver. Once you get the standard driver, unplug the new HD2 and plug in your bricked device trying to get the same Qual CDMA driver. Now the driver install should complete. Now since you have an incorrect driver id recommend flashing to the Stocl 1024 ROM cause this will update your device to the correct driver and ROM so you wont be charge when you send back your old bricked device.
Now once you reflash your new HD2 just stick to these 2 simple steps.
1. HSPL with the 1024 version (HSPL2_1024_RUN)
2. Only use NRGroms for your Tmo LEO (http://bit.ly/HD2-NRGroms)
If this does not work just send back the HD2 that is bricked and you get a replacement for only $100 charge. Better than having the most awesome paperweight. Also make sure to use the same usb port used to install the primary driver. And dont be afraid to try running the new HSPL on your bricked phone cause that is what actually allowed my bricked phone to comunicate with my PC, then my bootloader driveer installed. I know this is alot of jabber but just ask if you have any questions. My boys brying now so gotta go...
Verson said:
Hey guys. I just bought my HD2 today and I have flashed HTC phones before.
This is a TMOBILE 1024LEO phone so I connected it to ActiveSync and installed HSPL 1024. After installing it I loaded the CustomRUU and installed "RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.0 7U_2.06.51.07_Ship.exe". This installed 100% and my phone powered off after it was complete. Since then I have not been able to get the phone to respond. I believe I bricked it? But I don't see why I can't even get the bootloader to load when powered off. I've tried holding the volume down button and pressing the power button. Holding the volume down button and pressing the soft reset button. Holding both volume buttons and pressing the power button. None of these get it to respond. Any ideas?
- Frankie
Click to expand...
Click to collapse

HI GUYS.
i flash my hd2 using the correct software. on my phone it said it had 2.8 soemthing and the program that flash my hd2 flashed it to 2.8
after that i did the custom rom and it completed sucessfully but at the end the phone went off and a message came something about the qwalcomm driver being missing. since yesterday my phone would not power on or even show any signs of being charge. at the time of the flasing and everything i had a 100 percent battery. what can i do. i try to reset it and by accident i did not know which was the reset on the back and accidentally pushed a whole where it says void. im afraid to take it to the store and they would see that whole where it says void has been touched. any suggesions of what to do. thank you

Brick *-( My Hero is DEAD

I was wanting to put the uk3rom onto a previously orange branded phone.
I was told to boot up into recovery and flash the file splhard1_update_signed.zip.
Upon doing this my phone will now not start up?
I have also noticed that the charging light does not come on, when plugged in
(well no light comes on anyway)
I was asked to format the sd card and put DREAIMG.nbh on and then reboot using home and power/on. It didnt work
I took it to a local repairer but he said was bad flash and that it was now irrepairable. Another one, said it was beyond him *-(
I have since been told told that if i can find a repairer that uses ort jtag, they would be able to restore the boot,which will allow connection then 2 be made to pc. Then hopefully i can then flash original orange firmware back... is this possible guys?
Does anyone know of any such repairer in UK
cheers
Beano

how bout HTC they bfixed my bricked hero if they ask tell them it ran out of bat updating to 2.1

cool....
Do you happen to have any contact numbers for them in UK
How did you get on with yours?
thanks
Beano

Contact number is here htc.com/uk/CA_Hotline.aspx

Ummm, why were you flashing the spl for a dream?
And really if you do this, remember you're technically committing fraud, since you caused the damage to the handset yourself.
I am sure HTC will wise up to this "trick" pretty soon.
BTW, op, flash only hero roms on a hero. I'm sure you've discovered that now, but just reiterating.

If you can find the JTAG schematics for the Hero chipset, and find the right points it is possible to JTAG yourself.
You'll need an LPT port on a PC, HJTAG, NoICE Programs, some cable (I have previously used an LPT cable to JTAG a device) solder, some board to solder to, wire, resistors, and a logic chip.
If you're not up to that, which is possible due to the circumstances, buy a new phone, as you don't want to be commiting fraud now do you!

Now back in Canada, i sent off to HTC.
They advised me that they will perform the repair, but they have identified that a firmware alien to them resides on the phone. They suggested i invalidated my warranty but for 100 bucks, they see to it....
a hard lesson but one ill learn from...
thanks all

[Solved] HTC HD2 Touchscreen not working, not responding, frozen, malfunctioning

The Problem: My HTC HD2 touchscreen has progressively gotten worst over 2 months. At first, the keyboard was typing up wrong alphabets, then major function keys begun to malfunction, and later the whole screen. From XDA reviews, I found that changing Radio, WM, or Android ROM do not help.
Solution:
This instruction may apply to Tmobile USA users. In my search for a Do-It-Yourself fix, I searched internet for several days to no avail. Amazon.com sells Touchscreen and Digitizer but their results were inconsistent; the replacement also required time, skills & instruments that I do not have.
Tmobile: Tmobile (800 number) asked me to restore OS, but it did not work. They asked me to take it in the Tmobile store. The store associate looked at the phone, but they did not want to do anything with the phone as I did not buy my phone from Tmobile - they directed me to HTC or a local repair shop. Local repair shop was going to charge $100 for a repair and turn around time of 15 days.
HTC : I called HTC (888 356 2375). As the phone was still under warranty, they offered to take a look at it & repair it. HTC also mentioned that if the warranty is void for any reason, they would charge $39.00 for a triage fee and call me to confirm the repairing cost (in addition to triage fee). HTC mentioned that any illegal softwares found on the device would void the warranty.
Restore to OEM:
I had to restore my softwares to OEM as I installed a newer radio, HSPL, MAGLDR, and a custom windows ROM. To do so, following ROM was flashed :
RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50 .07U_2.08.50.08_2_Ship
Flashing above ROM restored ORIGINAL OEM radio, SPL, and Windows ROM. It also removed MAGLDR.
After restoring softwares to OEM, I sent the phone in. The repair was done by HTC without any charge. After sending the phone in, I had my phone back in 1 week - fairly quick service compared to all the other options I had at hand.
In the process, HTC kept me informed via email regularly. I talked to several HTC reps and they were very accommodating and courteous. I mentioned to HTC that my battery drains very easily. Promptly (in 2 days), HTC sent me a replacement battery for free. They mentioned that as long as the phone is under warranty, they will replace accessories ONCE for free. I will buy HTC again despite the touchscreen problem.
Immediately after receiving the phone, I installed newest Radio, HSPL, MAGDLR & my first Android NAND [HD2_Core_Droid_Desire_HD_V1.4_NAND_ONLY_LEO1024_TOUS]. The android ROM is rocking even harder straight out of box.
Enjoy.

Had the same, perfect service from HTC.
Got it back in a box that said "im back" .. Took 4 weeks though.
This made my decision to stay with HTC in the future.

Same problem, possible not yet solved
My UK T-Mobile HD2 started this in December 2010, I found that 3 or 4 hard resets got it going, but the next day it did it again so sent to T-Mobile repair center, they stripped it put it back together. No Fault Found. Updated the firmware (well re-installed it as there was no newer version avaialble at the time and sent it back to me.
It worked a treat for 5 weeks then the problem was back. Sent away again, Firmware update. No Fault Found (T-Mobile had now released the 3.14 ROM) so I did get an update this time, again came back working. Even better this time as the new radio version allowed me to run an SD Android Build.
You know where this is going, lasted 3 or 4 weeks, same again, Back to T-Mobile Store, this time I did not try a hard reset prior to taking it in, so they could see the fault, I did one reset in store and the fault persisted as it always did after the first two or three, and then off to the repair centre again.
Its due back in the next day or two, No Fault Found!!! Firmware updated
I guess it will be going back again a 3 to 5 weeks.
Perhaps I should drop an e-mail to HTC to see if they can help.
Do you know what they did to yours, did they replace anything?
Cheers Bashy...

My display was soo broken that an firmware upgrade didnt help, not even for a second.
On the repair note (0eu) it said that my screen was replaced.
I had the same problems as in the OP.
Running beter then ever now.

Bashy29 said:
My UK T-Mobile HD2 started this in December 2010, I found that 3 or 4 hard resets got it going, but the next day it did it again so sent to T-Mobile repair center, they stripped it put it back together. No Fault Found. Updated the firmware (well re-installed it as there was no newer version avaialble at the time and sent it back to me.
It worked a treat for 5 weeks then the problem was back. Sent away again, Firmware update. No Fault Found (T-Mobile had now released the 3.14 ROM) so I did get an update this time, again came back working. Even better this time as the new radio version allowed me to run an SD Android Build.
You know where this is going, lasted 3 or 4 weeks, same again, Back to T-Mobile Store, this time I did not try a hard reset prior to taking it in, so they could see the fault, I did one reset in store and the fault persisted as it always did after the first two or three, and then off to the repair centre again.
Its due back in the next day or two, No Fault Found!!! Firmware updated
I guess it will be going back again a 3 to 5 weeks.
Perhaps I should drop an e-mail to HTC to see if they can help.
Do you know what they did to yours, did they replace anything?
Cheers Bashy...
Click to expand...
Click to collapse
No doubt, Tmobile attempts to be helpful. But, I consider HTC, as a manufacturer, to be well-prepared to deal with their own product's issues. If you have these problems repeatedly, I recommend you contact HTC directly. They may send you a new replacement instrument altogether. I had several positive surprises from HTC.

HTC No Longer Repairs HD2
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.

HD2 screen not working
They fixed mine on Feb 22, 2011 for free under a warranty. I suggest you do not give them the diagnosis of digitizer is not working. Instead, just tell them the problems you have and let them tell you what is wrong with the phone.
If is going to cost an arm and a leg to fix the phone or a 1 month of outage from cellphone, I recommend you get a new phone from Craigslist or eBay. HD2 are dirt cheap now. Good luck.

hd2 is dead
wakedude said:
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.
Click to expand...
Click to collapse
Yep - i'm not surprised. I purposely bought the HD2 to get dual boot setup. Lasted two months and then screen stopped responding when screen locked. Eventually could not unlock at all. I stripped the phone, put in new screen and digitiser and new keypad buttons and then flashed back to original rom too.
GUESS WHAT??? STILL BUSTED.
So you can try many fixes found online, but I reckon once it busted don't waste your money just bin it.
SAD

wakedude said:
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.
Click to expand...
Click to collapse
From what i've seen too, it is very difficult to actually repair the digitizer without causing new secondary problems. I paid my repair shop over 155 usd to repair an hd2 with usb and touchscreen problems and they just replaced the virtually the entire hd2 (mainboard+LCD+digitizer). And it still had problems in the end!

d34thw4lk3r said:
Yep - i'm not surprised. I purposely bought the HD2 to get dual boot setup. Lasted two months and then screen stopped responding when screen locked. Eventually could not unlock at all. I stripped the phone, put in new screen and digitiser and new keypad buttons and then flashed back to original rom too.
GUESS WHAT??? STILL BUSTED.
So you can try many fixes found online, but I reckon once it busted don't waste your money just bin it.
SAD
Click to expand...
Click to collapse
Interested in selling it?

i found a way
detroja said:
The Problem: My HTC HD2 touchscreen has progressively gotten worst over 2 months. At first, the keyboard was typing up wrong alphabets, then major function keys begun to malfunction, and later the whole screen. From XDA reviews, I found that changing Radio, WM, or Android ROM do not help.
Solution:
This instruction may apply to Tmobile USA users. In my search for a Do-It-Yourself fix, I searched internet for several days to no avail. Amazon.com sells Touchscreen and Digitizer but their results were inconsistent; the replacement also required time, skills & instruments that I do not have.
Tmobile: Tmobile (800 number) asked me to restore OS, but it did not work. They asked me to take it in the Tmobile store. The store associate looked at the phone, but they did not want to do anything with the phone as I did not buy my phone from Tmobile - they directed me to HTC or a local repair shop. Local repair shop was going to charge $100 for a repair and turn around time of 15 days.
HTC : I called HTC (888 356 2375). As the phone was still under warranty, they offered to take a look at it & repair it. HTC also mentioned that if the warranty is void for any reason, they would charge $39.00 for a triage fee and call me to confirm the repairing cost (in addition to triage fee). HTC mentioned that any illegal softwares found on the device would void the warranty.
Restore to OEM:
I had to restore my softwares to OEM as I installed a newer radio, HSPL, MAGLDR, and a custom windows ROM. To do so, following ROM was flashed :
RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50 .07U_2.08.50.08_2_Ship
Flashing above ROM restored ORIGINAL OEM radio, SPL, and Windows ROM. It also removed MAGLDR.
After restoring softwares to OEM, I sent the phone in. The repair was done by HTC without any charge. After sending the phone in, I had my phone back in 1 week - fairly quick service compared to all the other options I had at hand.
In the process, HTC kept me informed via email regularly. I talked to several HTC reps and they were very accommodating and courteous. I mentioned to HTC that my battery drains very easily. Promptly (in 2 days), HTC sent me a replacement battery for free. They mentioned that as long as the phone is under warranty, they will replace accessories ONCE for free. I will buy HTC again despite the touchscreen problem.
Immediately after receiving the phone, I installed newest Radio, HSPL, MAGDLR & my first Android NAND [HD2_Core_Droid_Desire_HD_V1.4_NAND_ONLY_LEO1024_TOUS]. The android ROM is rocking even harder straight out of box.
Enjoy.
Click to expand...
Click to collapse
I did it all from sd card and got the rom from tmoble's website..simple once i got it down... if your IMEL# doesent work on current phone use the one on the new phone and download the rom fom tmoble.com ....... you will need 1 exta sd card (do not put in phone) put it in computer and format FAT32 standard......... extract the file you downloaded move the signed ruu file and copy to desktop rename (caps important) LEOIMG.nbh and copy to sd card ance done turn off your phone pull out old sim card put in new one poweron hold volume down...... loader should start... power button to stasrt proccess (takes 10-15 mins) phone will say complete open back cover and hit the master reset..... windows will pop up donezo!!!! i just did it for warranty on my phone with tmoble hope this helps others!

Hallo!!!
I was having the same problem while i was using sd android but only with the touch
So i decided to install nand
when i set hspl3.03 form mistake and boot the windows 6.5 the touch worked perfect so i moved to install nand android with hspl 2.08 but at the end i was having the same problem
Is anyone know what to do because i am from greece and it is too expensive to send it to replace the screen
Thank you

takaros666 said:
Hallo!!!
I was having the same problem while i was using sd android but only with the touch
So i decided to install nand
when i set hspl3.03 form mistake and boot the windows 6.5 the touch worked perfect so i moved to install nand android with hspl 2.08 but at the end i was having the same problem
Is anyone know what to do because i am from greece and it is too expensive to send it to replace the screen
Thank you
Click to expand...
Click to collapse
hey dood, i had nand on my US tmoble HD2 touch screen went out, i have a few posts you should follow if you are going for warranty.
i had to download the software from the tmoble website..... You will need an IMEL number for this ...... or go and try to find your stock rom on the interwebs...... have a secondary SD card (not the one in your phone) follow the SPECIFIC steps and drop your new file on the new sd card and replace it with the one in your phone then follw normal booting steps in the tri color screen.,..... i do have a post that is a quck rundown with a little bit more info........ but the main thing is.... if you send it for warranty you have to put YOUR (country/carrier specific) stock rom on or they will fully charge you....... hope this helps....... other than that its a phone issue i belive its the screen digitizers.... so if not under warranty thats what it will cost to fix

Thank you
Thank you. that helped me as well.

touch screne prob(solved)
hengsheng120 said:
From what i've seen too, it is very difficult to actually repair the digitizer without causing new secondary problems. I paid my repair shop over 155 usd to repair an hd2 with usb and touchscreen problems and they just replaced the virtually the entire hd2 (mainboard LCD digitizer). And it still had problems in the end!
Click to expand...
Click to collapse
Just change switch button panel...red button create touch prob

Best way to Brick/Break my HD2

Hi. I have a problem with my HD2 and I didn't find a solution how to fix it for over a month and I don't think I will find it. My problem explained (HERE) So now I want to Brick / Brake my phone so that I can send it to my insurance and they will not able to tell that I had Android on it, as now I can't install WM and I can't rid of MAGLDR. So what will be the best way to Brick / Break my phone so what whey will not be able to turn my phone on or fix it and find out that it’s been hacked as then I will not get a new one or they will not fix it. Waiting for advices

Sw1pe said:
Hi. I have a problem with my HD2 and I didn't find a solution how to fix it for over a month and I don't think I will find it. My problem explained (HERE) So now I want to Brick / Brake my phone so that I can send it to my insurance and they will not able to tell that I had Android on it, as now I can't install WM and I can't rid of MAGLDR. So what will be the best way to Brick / Break my phone so what whey will not be able to turn my phone on or fix it and find out that it’s been hacked as then I will not get a new one or they will not fix it. Waiting for advices
Click to expand...
Click to collapse
I see a lot of solutions, but nobody seems to have told you to boot up your phone using volume down, which gets you directly into the bootloader, from where you can flash the Winmo 6.5 ROM.
Did you try that?
Otherwise there are numerous ways of trashing it i guess... mess around with electrical wiring and make sure the mainboard has a power spike or something... then you're sure nobody will be able to do something with it

Of course I tried it. The problem is that for some reason I can't get into bootloader, and I tried to do that 100 times with all different methods with no luck. I only can get into MAGLDR. I wrote all this in my first message in that threat

Well, from what i can understand after looking at your original post, you cannot enter the tri-color bootloader? Well, have you tried a hard reset? And, when you mentioned liquid entered your phone, you should also check the water indicator stickers on your phone and battery to see if they are pick or red. Else, they will not bother replacing or repairing it. Have you also tried resetting Android from MAGLDR? Back to your request, if you cannot enter the bootloader and unable to flash anything, the easiest ways to brick(any maybe recover) your phone are all void. The best way to physically damage your phone might be to short circuit it. Alternatively, if you just do not want them to know that you have flashed MAGLDR, you should damage the ribbon cable for the LCD. You have to unscrew the phone for this,but do gently remove the warranty and water indicator stickers before this. Please do explore all avenues like a hard reset and Android reset

i just got off the phone with htc and thay still fix the phone even if it has android on it thay will just replace the main bord because thay dont know how to fix it. but i have bricked my phone alredy and it wont turn on at all due to flashing a wrong rom on it that was ment for a diffrent country my phone is htc hd2 tmoble us. anyway you may just want to fix it your self and use the riff jtag box
watch this to see how to dissesible the device fix it and reasimble!
http://www.youtube.com/watch?v=eoiuM9epp2o
then watch how much easyer this guy repairs it using the non soldering method!
http://www.youtube.com/watch?v=XroEPU4qyuM
first you need riff box and the other thag to or the non soldering method
i dont know the name for it im trying to find out!
hears teh link for riff box
http://www.jtagbox.com/tag/htc-unbrick/
hears the link for the other thang
http://www.multi-com.pl/index.php/en_US,details,id_pr,6503,menu_mode,categories.html
but not sure!!! im hopeing someone could conferm that or give us better links to this stuff!
maby from a diffrent sorce or cheper even!
so far i found the riff box for 150usd
but i dont know about the other thang! hopeing someone can help us with this stuff!
the advantages are if you brick it agin you can fix it agin and you can bebrave enuf to test new roms its expencive but its a very populer device and im shore more new roms will be relesed you may beable to help others who have bricked phones and make some cash back
i think this is the other thang he used but i need to find a site that has it in usd and in english im sort of in the same boat as you exept im not in warinty but warintys dont last forever so eventuly this thang is gona be peoples only hope!
htc charges
avrege repare 50$
lcd 120$
mainbord 170$
mainbord & lcd 285$
and thats only if you have
thay might extend your warinty if you have your resept
or
prufe of puchese
date
product id
im curently looking for someone to do a riff jtag on mine!
hope my info helps

i bricked my phone
i briked my htc hd2 phone . when i switch it on it gets stuck at the pink ribbon which does not roll at all. i tried installing a gingerbread on it and while usind the mgldr it downgraded and when i swithced it on again the loading got stuck at the pink ribbon.

baymol said:
i briked my htc hd2 phone . when i switch it on it gets stuck at the pink ribbon which does not roll at all. i tried installing a gingerbread on it and while usind the mgldr it downgraded and when i swithced it on again the loading got stuck at the pink ribbon.
Click to expand...
Click to collapse
well atleast it boots i would start from scratch if i was you if its tmoble usa htc hd2 install RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship.exe

Sorry for a late replay, I was very busy in the past days
kawshigan said:
Well, from what i can understand after looking at your original post, you cannot enter the tri-color bootloader? Well, have you tried a hard reset? And, when you mentioned liquid entered your phone, you should also check the water indicator stickers on your phone and battery to see if they are pick or red. Else, they will not bother replacing or repairing it. Have you also tried resetting Android from MAGLDR? Back to your request, if you cannot enter the bootloader and unable to flash anything, the easiest ways to brick(any maybe recover) your phone are all void. The best way to physically damage your phone might be to short circuit it. Alternatively, if you just do not want them to know that you have flashed MAGLDR, you should damage the ribbon cable for the LCD. You have to unscrew the phone for this,but do gently remove the warranty and water indicator stickers before this. Please do explore all avenues like a hard reset and Android reset
Click to expand...
Click to collapse
Yes, I cannot enter bootloader and yes I tried hard reset (with volume up and down keys) with no luck. I checked my indicator stickers and they all look fine (white). The liquid damage was not a water damage I get a little bit of oily liquid on my phone but just a little, so very little of it could get inside my phone if any, but after that my phone just frozen on android screen and when I tried to reset it, it’s always freezes on android boot screen. And yes I tried resetting Android from MAGLDR, I even tried to install different android soft but after installation it still freezes on android boot screen.
Code:
the easiest ways to brick(any maybe recover) your phone are all void
Can you explain more about his one? And how I can do that?
I don't really want to unscrew anything because if I going to do something wrong I would void my insurance and they not going to change it at all. I was thinking maybe just drop it in a big cup of water and hold it for like 30sec - 1min. I think my insurance will cover water damage and I think whey not even going to bother to fix it. What do you think?
jackrabbit72380 said:
i just got off the phone with htc and thay still fix the phone even if it has android on it thay will just replace the main bord because thay dont know how to fix it. but i have bricked my phone alredy and it wont turn on at all due to flashing a wrong rom on it that was ment for a diffrent country my phone is htc hd2 tmoble us. anyway you may just want to fix it your self and use the riff jtag box
watch this to see how to dissesible the device fix it and reasimble!
http://www.youtube.com/watch?v=eoiuM9epp2o
then watch how much easyer this guy repairs it using the non soldering method!
http://www.youtube.com/watch?v=XroEPU4qyuM
first you need riff box and the other thag to or the non soldering method
i dont know the name for it im trying to find out!
hears teh link for riff box
http://www.jtagbox.com/tag/htc-unbrick/
hears the link for the other thang
http://www.multi-com.pl/index.php/en_US,details,id_pr,6503,menu_mode,categories.html
but not sure!!! im hopeing someone could conferm that or give us better links to this stuff!
maby from a diffrent sorce or cheper even!
so far i found the riff box for 150usd
but i dont know about the other thang! hopeing someone can help us with this stuff!
the advantages are if you brick it agin you can fix it agin and you can bebrave enuf to test new roms its expencive but its a very populer device and im shore more new roms will be relesed you may beable to help others who have bricked phones and make some cash back
i think this is the other thang he used but i need to find a site that has it in usd and in english im sort of in the same boat as you exept im not in warinty but warintys dont last forever so eventuly this thang is gona be peoples only hope!
htc charges
avrege repare 50$
lcd 120$
mainbord 170$
mainbord & lcd 285$
and thats only if you have
thay might extend your warinty if you have your resept
or
prufe of puchese
date
product id
im curently looking for someone to do a riff jtag on mine!
hope my info helps
Click to expand...
Click to collapse
The thing is that I have insurance on it not a warranty. If I only had just a warranty I will think of fixing it by my self with jtag. But now I just need to think of how to break it so whey don't know it was hacked pay to my insurance £20 - £30 and I should get brand new HD2

bump !

High voltage electrical charge: via stun gun or similar high voltage output such as automobile ignition coil ect ... Have seen a stun gun used on a computer, killed it without any obvious signs of damage ...