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hi, all dear hd2 users,
In that 'Weird camera colour balance?' thread, some guys are still not convinced that their cameras have the pink problem. For me, I had also thought I am the lucky one who don't have the defect until today.
first thing to remember, do not use flash, because the strong light could make all the pics very white without pink spots;
2, take a clean white paper;
3, take several pictures of a clean white paper;
4, put them in a folder in your pc;
5, then display them in thumbnails.
you will see how obvious the pink spots in the centre are!
don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!
attached are some of my pics with pink spot, the bluish one is even with flash.
and one very important thing, don't forget to reply this post to tell me the results!
Cheers!
I dont have the time to do the pictures but you're definitely right, I didnt think I got it but I actually do.
Hope they get this and all the other problems fixed soon.
Its a hardware fault, you need to send your phone back, software will never fix it.
jrvenge said:
Its a hardware fault, you need to send your phone back, software will never fix it.
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no it isnt, that has been discussed, there is a long thread abtou this already. t was determined 100% to be software. I would post the existing thread but i dont feel like going to search for it Trust me, its there
Hopefully it is really software issue.
I don`t think i have the issue, but god lets hope its not.
jrvenge said:
I don`t think i have the issue, but god lets hope its not.
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i didn`t think too, i tryied that and i have something... but it is not so bad... so i`m okay
I posted on the previous thread that I do not have the problem. I've used the camera a lot of times and never seen this pink blobby-blur thing in the middle of the picture.
On the other hand, I do not spend hours taking pictures of pieces of white paper, or white walls, so I'm not fussed. As it states in the main post of this thread, "don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!"
That to me says you don't see this problem unless you go looking for it. Okay, the colour may be slightly off if your phone IS displaying this fault, but if you can't see it with a colour picture, who the hell cares?
johncmolyneux said:
I posted on the previous thread that I do not have the problem. I've used the camera a lot of times and never seen this pink blobby-blur thing in the middle of the picture.
On the other hand, I do not spend hours taking pictures of pieces of white paper, or white walls, so I'm not fussed. As it states in the main post of this thread, "don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!"
That to me says you don't see this problem unless you go looking for it. Okay, the colour may be slightly off if your phone IS displaying this fault, but if you can't see it with a colour picture, who the hell cares?
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^^^ THIS ^^^
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use. Any camera with a small fixed lens is not going to give the best pictures and is no substitute for a dedicated digital camera with a much larger optical focus lens, especially when taking pictures close-up of a high contrast object. If HTC had fitted a larger lens with optical zoom then this camera would be a far chunkier device and not not to carry around in your pocket as a great all-round communication system.
I never intended the HD2 to replace my compact digital camera anyway, so for, me this isn't a real problem.
I think we will find that the pink tinge problem is hardware related, some digital cameras can suffer from what is called a hot spot. The problem usually only shows up when trying to take an IR photo as its something to do with too much IR light getting through to the sensor. Its possible that the lense on the HTC has a coating problem thats letting too much IR light through to the sensor. If this is the case only replacing the lense will fix it.
omneity said:
^^^ THIS ^^^
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use. Any camera with a small fixed lens is not going to give the best pictures and is no substitute for a dedicated digital camera with a much larger optical focus lens, especially when taking pictures close-up of a high contrast object. If HTC had fitted a larger lens with optical zoom then this camera would be a far chunkier device and not not to carry around in your pocket as a great all-round communication system.
I never intended the HD2 to replace my compact digital camera anyway, so for, me this isn't a real problem.
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Well, its a big problem for me. A phone at that price, and compared to other phones, really should have a better/satisfying camera. I find it unacceptable that my old Diamond takes better pictures!
And yes, its the hardware...i just hope they will return my phone fast or simply give me a new one.
There already is a thread about this.
I suggest the two be merged if possible.
mallman said:
no it isnt, that has been discussed, there is a long thread abtou this already. t was determined 100% to be software. I would post the existing thread but i dont feel like going to search for it Trust me, its there
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HTC originally said it was a hardware issue. Then they changed their minds and said it was a rare software issue. Then they changed their minds again and said it was a common software issue and that they are working on a hotfix.
I'm not convinced, to be honest: my suspicion is that it really is a hardware issue that HTC intends to try to compensate for in software, and that they're lying about it.
omneity said:
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use.
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I beg to differ: it's very obvious in normal use. It's MORE obvious when you take a picture of a white piece of paper, sure; but that's just a convenient way to test quickly for what is a universal problem.
Shasarak said:
I beg to differ: it's very obvious in normal use. It's MORE obvious when you take a picture of a white piece of paper, sure; but that's just a convenient way to test quickly for what is a universal problem.
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It's noticeable if you look for it, I personally didn't notice it till I read about the problem. I'm more inclined to believe it's a software fault as using flash when taking pictures I don't get the pink hue in the middle of the pics so it sounds like something to do with the light balancing algorithm as mentioned in the other thread.
TheRealBnold said:
And yes, its the hardware...i just hope they will return my phone fast or simply give me a new one.
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Know that for sure do you, Know more than the people who made the phone? NO didnt think so
sharpey said:
Know that for sure do you, Know more than the people who made the phone? NO didnt think so
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What HTC knows and what HTC publically says aren't necessarily the same thing. Initially they said it was a hardware issue, then they changed their minds. Why? Was it because it is actually a software issue, but HTC tech support gets no information from HTC head office, had to guess, guessed wrong, and was belatedly corrected? Or was it because it's really a hardware issue, tech support knew this and announced it, and head office then suppressed the information in order to protect HTC's reputation and avoid a recall, and is now telling lies? There's no way to tell, but at least one of HTC's statements must be either a mistake or a lie.
Go to the older thread
Shasarak said:
...protect HTC's reputation and avoid a recall...
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Whatever the politics or reasons, I doubt very much that this issue would warrant a recall as it does not render the device unfit for purpose.
omneity said:
Whatever the politics or reasons, I doubt very much that this issue would warrant a recall as it does not render the device unfit for purpose.
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IMO, it does.
Even if you disagree, it wouldn't require a formal recall to be extremely damaging to HTC's sales; a lot of people returning their HD's and a lot of others not buying it because of a known hardware issue would be bad enough. HTC has plenty of incentive to lie.
ROM 2.10.531.1 (82076) WWE still has a huge pink spot in attached pictures. Looks like it's definitely a hardware problem with probably the low-quality plastic lens. Possible chromatic aberration?
yup, my phone has it too. I took some pics of a blank sheet of paper and there was a nice pink hue in the middle of the paper!
Wasn't there a software fix for this?
xeebot said:
Wasn't there a software fix for this?
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The released hotfix is only for 1.66 roms and LOWER, and assuming this 2.10.x rom has all previous hotfixes rolled into it.
I see.
For the record, I have the same ROM as you and I don't seem to have the spot.
Camera
I have taken probably 100 + photos and have yet to notice any spots.
In fact, so far, I am very pleased with the quality of the photos the HD2 produces. By far the best camera on any phone I have owned, and thats been quite a few...
Stock rom installed.
fhaines
take a pic of a blank sheet of paper in daylight and see if any pink shows up, or anything that's white will do.
camera
gerelee said:
take a pic of a blank sheet of paper in daylight and see if any pink shows up, or anything that's white will do.
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Just tried it, and no spots. Someone mentioned the lens cover, possibly a lens to lens problem. Others are not effected by this problem as well.
fhaines
let me try to upload mine.
how do you get the pictures to show in your post?
http://picasaweb.google.com/116536222023028251517/UntitledAlbum#5457921884532111026
I'm having a problem with green tint in my pictures. And sometimes the flash makes the pictures too bright. There should be a way to disable one of the lights in the flash. You don't need it all the time in my opinon. I called tmobile about the green tint in my pics. They are sending me a new phone. Hopefully it works out ok. Has anyone else experienced this??
I'm not having this issue. I would have to say it's probably a manufacturer's error.
Have you contacted T-Mobile or HTC about it?
BTW, this phone's video and picture capabilities are actually better than my $200 Cannon, LOL!
i only get the greenish-yellow tint only when it's a picture taken with flash, lol, pick your poison, no flash for pink, flash for green-yellow!
yes i did...they are going to send me a another phone. Wish me luck
I still have it after manually patching the phone. I think it has to do with shooting outdoors in sunlight though.
I've checked my history of FUZE/Touch Pro pictures and they have a pink spot too (visible in the histogram in Picasa)!
It looks like it's common HTC camera problem that I can date back possibly to the TyTN II which explains why it still shows up in TMOUS HD2 after all the European HD2 hubbub. So much for Quietly Brilliant.
That's unfortunate for ANYONE who has experienced this "apparently" still existing issue with the camera. I have had NO such trouble, whatsoever. All of my photos have been insanely crisp, and absolutely gorgeous.
Then again, I did perform a registry tweak to increase the maximum resolution that the camera is capable of outputting.
now that you mention it
Heres some pictures i snapped all of which have a slight pinkish tint to them i didn't notice it till today. Anyone working on a fix? Or should i see if T-mobile will trade me out phones?
Normally i wouldn't care but I take a lot of pictures like all the time and this is gonna start bugging me
HHHMMMMM Interesting
Look what I found
http://pocketnow.com/thought/clarification-the-pink-spot-syndrome
let me go take a picture with my Nexus see if it does it too
Edit: Ok Im back and so i guess HTC FTL!!! lol j/k oh well i guess I'm gonna have to settle for pink.
I'm gonna try my Dads 3GS next time I see him.
LatinSilEighty said:
http://pocketnow.com/thought/clarification-the-pink-spot-syndrome
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So that's why I see it in my Touch Pro too! So it must be camera optics.
It can't be sensor/uv burn-in because TMOUS HD2 is brand new less a week old spending most of its time in indoors and in pouches. It's very apparent on histograms.
If it's a white balance issue, it is contradicted by the fact it's a circle and not an overall image issue. It's also NOT present on DSLRs and other normal cameras that I've used.
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
manu44 said:
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
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Same here if I use it in low light.
kabauterman said:
Same here if I use it in low light.
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Click to collapse
I took it to the service center and they said it a problem. He asked me to come tomorrow and they would update the firmware to a latest build and hopefully issue would be resolved otherwise they would replace it for me
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
shockerz1z said:
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
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Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
manu44 said:
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
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I would request others to please check the same and report here. I want to make sure its not only on some pieces and is their in each phone
mine is 14w18
If the saved picture comes out fine, how is this even an issue?
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
itsxiao said:
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
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Mines also this version and it also has a ton of noise. Thank god I don't take selfies.
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
kabauterman said:
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
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Click to collapse
Yes I agree. The video has hell lot of noise. But the picture comes out clear. I took the phone to service center and they reflashed the firmware and issue was still there. He told me he can replace the phone for me, but i refused as this is only the problem and i dont want to get a newphone which is of a different batch and has hell lot of other Issues.
Yeah, I've had this problem since I got the phone. I made a thread a couple weeks ago about it being an issue. I'm not updated to the current software, but I didn't think it would help, lol.
And it is very important to me as I'm a SnapChat whore in every meaning of the word, and, for some reason, the final image when taken in SnapChat is NOT made better as if it were taken with the Camera app.
I also have a 14w19, and I see what you mean. I don't mind so much as I don't use the front camera a whole lot (only with SnapChat, and the video quality isn't always the nest there anyway). I'm not bothered.
I'm bothered that for $700, the hardware and perhaps software in this case is so obviously flawed. I mean they really advertised the hell out of their camera prowess. But the front camera looks like the whole screen is dipped in sand.
It is clearly a software issue and I think it dosnt matter what batch you have, mine is 14W18 and in with really low light I have this issue but if there is some light left there is no problem at all and also the back camera did not have any kind of this issue in my case.
I'm sure that it's a software issue. Why else would the picture be correct after actually taking it with the built-in Camera app?
manu44 said:
today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
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Click to collapse
Actually i wont be able to post a screenshot of it. I am talking about the front camera, when you start it the preview window that we see it is full of noise and it seems as if it has sand all over it. But the final picture is fine.
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
manu44 said:
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
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Click to collapse
I have this too (and I suspect everyone does)
The front camera is quite simply not very good. The reason the captured image comes out slightly differently is most probably because it's a longer exposure (than realtime preview) and there's also some noise reduction in the post processing)
Had the Note 4 a bit over a week now and I just noticed something with my camera.
The rear-facing camera always has a small black spec 'stuck' on like there's some debris stuck to the camera. It's not removable by any means... at least without opening up the lens. I can't tell if it's a defective camera or some manufacturing debris from the factory. I don't see how it could've gotten in there from me since the camera is sealed. To state the obvious, yes I've looked at the outer camera cover and done all I can to see if it's removable but it's not. This is probably inside the cover either on or between the lens and the cover.
The spec is only visible at 0% magnification up until 1.4x magnification. Anything above that, the debris is gone from the view. Here's some pictures and a video I took on a white piece of scratch paper. Used the S-Pen to point out the dark spec in red color. This does not move. Always in the same spot relative to the upper lefthand quadrant of the phone display.
So is this a defect or debris? Wondering if I should just take it back to Best Buy for a replacement.
Image 1
Image 2
Image 3
Video
My guess is, that if it was a debris, it would be out of focus, since it would be too close to the sensor. Usually debris looks like a flare and it looks round. Your's looks very crisp. I noticed in your video, that when the camera is focusing, that thing stays perfectly visible. So I think it's a problem with the sensor itself. Like a portion of the sensor cant capture those pixels.
I would take it back and have them change the phone asap.
Shadowjump said:
My guess is, that if it was a debris, it would be out of focus, since it would be too close to the sensor. Usually debris looks like a flare and it looks round. Your's looks very crisp. I noticed in your video, that when the camera is focusing, that thing stays perfectly visible. So I think it's a problem with the sensor itself. Like a portion of the sensor cant capture those pixels.
I would take it back and have them change the phone asap.
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I think your guess is correct. I stopped by Best Buy on the way home and the Samsung rep said pretty much the same thing you mentioned. They'll replace it, I just gotta go back with the original box and everything to get it replaced.
Thanks!
bowsersoulstar said:
I think your guess is correct. I stopped by Best Buy on the way home and the Samsung rep said pretty much the same thing you mentioned. They'll replace it, I just gotta go back with the original box and everything to get it replaced.
Thanks!
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If you can, open the box in front of the Samsung rep, to check for any scratches on the aluminum bezel. Mine arrived with two pretty big, but I was to bothered to go get a replacement. Also make sure the home button click sound is normal and not loud. I ve heard some people complain about that!
Today making some videos i realize that my rear camera is displaying a black dot. Under the glass is clear, i could't not see on top of lens itself. When video stabilizer is working i can see the dot shaking.
Anyone found something similar?
https://vimeo.com/190042049 Watch in full screen, just keep looking on the top left. Very disappointing.
thiagodm said:
Today making some videos i realize that my rear camera is displaying a black dot. Under the glass is clear, i could't not see on top of lens itself. When video stabilizer is working i can see the dot shaking.
Anyone found something similar?
https://vimeo.com/190042049 made that video, just keep looking on the top left. Very disappointing.
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I see nothing. I had something worse on front facing camera on my note 4 and tried to fix myself and broke the screen. Felt pretty stupid.
Sent from my Blackberry Bold
Brava27 said:
I see nothing. I had something worse on front facing camera on my note 4 and tried to fix myself and broke the screen. Felt pretty stupid.
Sent from my Blackberry Bold
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You have to see in full screen to spot it. I tried to fix my old HTC one and i will never try to fix any camera again lol.
thiagodm said:
You have to see in full screen to spot it. I tried to fix my old HTC one and i will never try to fix any camera again lol.
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Samsung might fix for free. You just gotta take it in.
Sent from my Blackberry Bold
Update:
Samsung is sending a new phone, and a whole full year of warranty. Not bad samsung, not bad.