Haven't recieved any e-mail since yesterday. I have several new emails from 2 email accounts....so I've been checking settings...funny thing is my settings are not correct for my password....there are too many characters showing in the "password" window. Example....I can change it back to what it should be (10) characters...close everything and look again an there are 4 extra characters (14). What is going on here. This is my 2nd phone. Had to send my original back. My wife is on her third phone. Something is not right about these phones. I'm this close to going back to my Blackberry.
Do not pay any mind to the number of asterisks. Number of asterisks shown does not correlate to the number of characters in your password. At least, not when you go back into that screen.
Any time one of my HD2's stops getting email, I do a soft reset (yellow button inside battery case). This usually always cures the issue.
BTW, this phone isn't the only device that shows an "incorrect" number of asterisks for a password (servers, web applications, etc.). It's a security thing. If some unauthorized person can see a correct number of asterisks, well, they can now narrow down what the password would be.
Incorrect number of asterisks is a good thing.
That makes sence. I checked the wife's and hers shows the same thing mine does. She gets the mail on hers....I don't...(same e-mail account). I set both phones up so I know it's nothing keyed in wrong. I even did a hard reset last night...redone everything...still no mail this morning....I'm about to give up!
What type of email account are you having issues with?
E-mail accounts
I was having trouble with both...AOL and a pop3 account. The AOL account started working last night. The pop3 was the one that I couldn't get to start working. I tried it from computers and it worked..just didn't receive anything on the phone....but I am glad to report that I am now receiving all my email from both accounts! I don't know what happened....but they are working now. Thanks for the help guys...I appreciate it.
Related
Well my O2 Exec went a little doolally the other day...
Froze on the password screen with no way of getting password input or using keyboard to input password. Happend after a phone call came in
I soft resetted and all seemed fine... Except my today screen details the number of unread emails in two of my email accounts. I cannot access them!
Messaging does not list them either. I cannot create the account again with the same name as it is already in the system!
Any way of either getting the accounts back into the messaging list or removing them from the machine so they can be re-added?
Otherwise reasonably happy with the device.
P.S. the crash also caused my wireless settings to be lost and also my bluetooth partnerships
I have noticed a similar problem in that if you soft reset after receiving e-mails, or texts, even say an hour after receiving them, the Exec forgets that they were there, and deletes them.
This is fine for e-mails (well, annoying not fine) as you can download them again, but for texts it means they are lost forever.
Is there a way to make the device 'save to disk' all Pocket Outlook items before having to soft reset?
I realise one shouldn't have to soft reset so often, but with a device this buggy it's outta our hands.
The biggest problem is the actual account is gone
It shows up on eth today screen but is not selectable from messaging. This means I cant read old or get new ones. I cant recreate the accounts with the same name.
I suppose that its looking like I need to do a hard reset
I had a very similar problem on my Blue Angel a while back and after trawling through the registry, I eventually found some references to the "ghost" e-mail accounts. Deleting them sorted things out for me, so it'll probably work for your Exec?
Wish I could remember whereabouts they were in the registry, but it was a few months ago...sorry. Have a snoop around and see what you can find though, it might save you a hard reset.
hello, if this has allready been asked can someone please point me to it as I cant find it
The question relates to a known issue with the email clients dissapearing after a soft reset. My problem is that they are still resident in the message menu, though when clicked on do nothing. And if I try to open them up again by the new account option it will not let me as it allready exits. How do I delete these entries so that they do not show up :?
me too......
I wouldn't mind a solution to this too. I've got an AWOL email account sitting on my today screen also.
Fish
Send mine to service, they switched the mainboard, no problems since!!
Seems a bit extreme, a mainboard transplant. I can't help think that it's a software problem.
I can find references to the number of unread emails displayed on the today screen in plain text in the registry, played a bit but not successfully.
Hmm, I think this may run and run.
Fish
It actually happened to my previous BA with WM5....
For my O2 Exec, what happened is sometimes:
1. When I receive an email from a Yahoo POP account, there is a link to some website.
2. I click the link and it divert to the PIE. It downloads a bit and then suddenly terminate itself. No matter how I try reopen the website it just doesn't work.
3. So, I reset the machine and the emails just downloaded in the Yahoo account were GONE!!! But the account is still there. I just have to download it again.
So, I think it's all related to the persistent storage that it needs more times to store the messages into the device.....I guess.
Anyway, my POP accounts didn't disappear again compared to my previous BA. Hopefully, an OS upgrade can solve this problem.
Cheers,
I set up one of my email accounts on the MDA which worked fine, then started playing with RegistryWizard (http://forum.xda-developers.com/viewtopic.php?t=39725). I made several tweaks, but I think this is what may have caused the problem:
6. Use different email address in MSN
Registry: HKLM\Software\Microsoft\Pocket MSN
Key: AutoDomain (string)
Value: @hotmail.com (default)
Delete key to use any email address
After I checked this option and rebooted, I deleted the email account in “Messaging”. That is a rather strange sequence of actions, and I messed up something in the process, as after this I started receiving strange messages in my “Text Messages” account (which I cannot delete). The messages are always from “701” (whatever that means). The “To” field shows my phone number, and the body of the message shows the email address of the account that I deleted. The messages do not come to the email account because I deleted it, but they somehow still show up as txt messages.
I looked in the “Messaging” options – the account is not mentioned anywhere anymore, but the messages still come in. Even hard reset did not correct this. When I look in the registry after hard reset, the “@hotmail.com” value is back there (if it was ever gone, I never checked).
I tried searching for the deleted email address with Total Commander, and it does not find anything. Although I am not sure I am doing the search correctly. I search for “myrealbox” or “s-eugene” (which are both parts of my email address), but the Total Commander does not let me put anything into “Containing text:” field, so I may be missing some values in the registry.
I wonder where the device still keeps that email address. I have a backup of my data from before I ever started playing with the registry, but I wanted to avoid restoring it if possible because my current version of appointments and contacts is newer than the backup. Plus, if hard reset did not take care of the problem, will restoring the backup do that?
Hope somebody has some further ideas on how to delete the email account completely. Thank you.
I'm the last person that would probably be able to help, but because you metion text messages, I wonder if you have inadvertantly changed something for msn messenger? It has an option to receive messages as sms in one of the options screens.
Well, there is a checkbox under "MSN Options - SMS" called "If my data connection is temporarily unavailable, use SMS to keep my messages and contacts up-to-date." I do not entirely understand what it means, frankly, but the box is unchecked, anyway.
I guess my pointed question is: what could have screwed up my settings so much that even hard reset does not help eliminate this email account? Yes, I fooled around with registry, but I thought hard reset returns the registry to the original state?
I did not burn a new ROM on it. There is a miniSD card in the device, and there is some information left on it from before the hard reset, but I can't imagine that that can affect things this way.
Any ideas, anyone?
Gday Guys,
Been searching the threads for the last couple of days, but cant seem to see the solution. Just wonder if anyone can help.? I had to complete reset my HTC HD2 after loading some software that screwed it up, everything seems to be fine now apart form email...
I am trying to add a hotmail account, but its not doing what its told to..lol.. this is what ive done so far:
1. Bottom slider to email tab (as i dont av hotmail set up, there is nothing on this tab apart from "no mail account, tap to add a mail account".
2. Tapped "add account"
3. Tapped "Other"
4. Inputed the said email address (@hotmail.com) and password, ticked save password
5. Then pressing "next"
Now, this is where it goes wrong, for some reason it is sending me to the windows live page......where as before i had to reset my phone, all i had to do was go to the email screen, hit menu then send/receive, and it would deliver all my emails to my email screen...
Its really annoying that it sends me to the windows live page. Does anyone knows why this is happening..?? i think it might be to do with my proxy settings...??
For anyone else who has this problem, pse do the following, and it will sort this annoying problem out...
DO EXACT AS I SAY AND YOU'LL BE ABLE TO DELETE IT.
Tap the Windows flag, and select the "Windows Live" program..
Tap menu.
Tap Account Options
Tap Switch Account.
Tap Yes
And you should now be at a screen to accept an agreement!
You have now taken Hotmail off the HD2!
BY THE WAY, THANKS TO DAYRON24 for this solution:
http://forum.xda-developers.com/showthread.php?t=666188
in post 1 step 4 put your email address as "hotmail.not" or something, doesn't mater what so long as its not a genuine hotmail domain so the phone won't start the hotmail wizard.when finished, do send and receive and then edit your email address back to correct hotmail.com
just download and install Windows Live from marketplace, and tick the box with "synchronize-email", this will automatically give you another e-mailaccount in sense.
Thanks guys,
All i did to rectify this problem was follow post 2, and it worked perfectly, i tried before to input a different email using @hotmail.con or @notmail.com etc, but for some reason when i changed it back to hotmail.com, it still took me to the Live website, bizarre, but anyway all good now.
Thanks again
Mark
glad you,re sorted.
I should have added that you have to edit back the email address from wm email settings, not the htc email wizard.
my bad.
My email stopped working right about 2 weeks ago. It MAY be related to the new TMOUS ROM I loaded, but not sure. I can reply to email without issue, but I can't auto-address an email, nor can I send an email that isn't a reply. In auto-addressing, usually I start typing an address and options show up, not anymore. In sending, I type in an email address (not a name) and hit send. The soft button flashes, but nothing changes on the screen. I tried searching on email issues, re setup all my email information without using Manilla (native windows setup), and tried soft-resets galore. No go.
One complication in the past has been I have a large contact database (12k names) and so autocomplete often took some time (30 secs or so) to bring up options. Now however, I can leave it plugged in over nite and no suggestions.
Any thoughts anyone?
OK tried a bunch of stuff, finally gave up and re-installed the 2.13 ROM update. Without re-installing all my stuff, I tried it again. Same problem. However, I had already sync'd my contacts, so don't know if the database size is the problem. Used to work fine in the previous ROM (2.10).
Any thoughts would be appreciated
Bump? Anyone else having trouble with email?
I found a portion of the issue:
http://forum.xda-developers.com/showthread.php?t=544453
While the autocomplete suggestions are coming up now, the email still doesn't send. An additional issue is that I can't save the email to drafts either.
Another symptom, periodically I will click on an email, and only a blank screen comes up.
Did the hard reset again, and rebuilt one app at a time. Nothing caused the email problem. Seems to be related to my contact database. I'm either going to have to shrink that, or find out if something in the database is corrupted...
So I restored my database a little at a time (by unplugging the cable during sync. ) It was working fine until I put the last ones in. Then all three symptoms occured simultaneously (no address drop down, no send, and blank emails on view). I suspect at this point a corrupted record in the database, but it might still be size based. I found a couple of chinese characters in the database, which might be the problem. Deleted an restored that record, but doesn't fix it. May have to hard reset again...
Does anyone know a way to clean up and verify the integrity of an outlook database?
PIM database too big?
The problem does seem to be with the size of the database. I found that by removing one category of contacts (~4000), behavior reverted to normal. Restoring and then removing another category (~4500) did the same thing, so it does not appear to be a corrupted database.
While this works, it would be nice to have all my contacts back in. Does anyone have an idea on the limitations of the contact database size?