Database Users

Wifi Problem

http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07bbaac95aef0a15&hl=en
The above link give an explanation of wifi problems that at least some people are having... three have mentioned identical or similar problems in the Google Help forum. The issue is that wifi worked initially, but now it isn't working on my phone. In my case I'm unable to get any results when I do a scan of available networks, and I've tried to manually assign an IP and connect that way without any success either. In other cases listed in the above link, people are able to still see networks after performing a scan but never connect to those networks. All this is after being able to connect at least once before.
Anyone have a similar issue with wifi? Also, does anyone have any idea on what to do about this issue?

i am having the same problem with my wifi. any chance rooting had to do with this problem?

I have a different kind of wifi problem. It seems to work fine everywhere except work, where we use Cisco wifi access points.
It is only is a problem with Android devices, mytouch 3g, g1, and now the nexus one.
My Touch Pro 2 connects fine.
Looks like the android devices get connected, and even get an IP, but can't browse the web or ping any network devices.
Really strange.

jackzero87 said:
i am having the same problem with my wifi. any chance rooting had to do with this problem?
Click to expand...
Click to collapse
This is my suspicion. I think in the rooting (or the custom rom?) thread someone said rooting screwed the wi-fi, and he had to do it again and then it's fixed

I haven't rooted my phone yet, and I still have this problem. I have installed a ton of apps though... although I don't know how that could be the problem. Is there an easy way to wipe the phone and revert back to how it was when I received it? This is the step I'm willing try before rooting or modifying it in some other potentially warranty-voiding way... I may be needing to return this if I can't get wifi working.

There is a 'Factory reset' in the settings

After trying everything I can think of aside from warranty-breaking things, I called the HTC support and we went through very basic things together then he agreed that they will need to take a look at the phone. They will ship me a packing slip and I'll return it in the same box it came in. The repair station is an hour's flight away (in Houston) so I hope to have my phone back very soon, but I wasn't given an estimate so I can't be when that will happen.

http://www.google.com/support/forum...ad?fid=07bbaac95aef0a1500047cc593fcc5c0&hl=en
The above link is to a thread on the Google Help forums where I've been keeping track of this issue. Basically the wifi issue is a know issue according to an HTC representative I just talked with, and they will be sending a OTA firmware update out to all NexusOne phones within the next several days that should resolve any issues we are having with this functionality. This saves me from needing to send in my phone for repairs, and if it comes to that they said they will just swap the phones without me being out of a phone at all.

[Q] Anyone else having this problem with tethering

I downloaded the wi-fi router and try to use it and it says no connection found. I have tried everything I can think of. I then tried to just go through my usb, it shows it's trying to connect at the bottom of my comp screen but it never fully connects and the icon for it just disappears. I searched but couldn't find any other info or anyone else that has had this happen. Can anyone help me get it working?

What exactly are you trying to do ? Are you sure you setup your data plan correctly inside which ever wifi router app your using ?? Some more info would be nice.

I am using wi-fi router from xda. I had used it a while back but I have went through several HD2's lately and when I installed the cab I went in and made sure it was connecting to my t-mobile connection like before. Maybe I'm forgetting something but I don't think so, I even tried to rename the connection but it still won't connect fully. I have my pc right because I haven't changed anything on it. I also can't connect with usb for some reason. I just don't have any idea. Like I said earlier I've had terrible problems with the HD2 recently. I have gone through 5 now and t-mobile has told me I can either trade for a clique xt or I'm on my own they won't do anything else. This is another refurbed model and I'm having probs with it already. So I wasn't sure if anyone else had problems and maybe this was something that maybe an update would fix or something like that. I don't feel comfortable with flashing, I can't risk bricking this one, it at least makes calls for me.

Wow, seems that you have terrible luck with phones. What version of the program are you using? Make sure it's the latest one.

yes I have had bad problems with this phone and they expect me to either take the clique, which is nowhere near the HD2 in power or size (they charged me $200 for it), or I have to deal with it myself. After the second phone going bad I asked about paying the extra for insurance and I was told by T-mobile "With as much problems as you are having I would recommend it. With the insurance we will be able to exchange your phone if you have problems even after the manufacturers warranty ends". That's an outright lie, after 5 problems you have to exchange for a lesser phone I guess or make due. I called HTC they said it was still under warranty but I have to pay to send it and have it sent back and I will be without a phone for 4-6 weeks and this is my only phone. When I asked T-mobile about the ROM and Radio they said it was the newest version. ROM 2.13.531.1 (90963) WWE, Radio 2.10.50.26, OS 5.2.21892 (21892.5.0.89). I'm livid over this whole thing.

[Q] Wifi Help!!!!!

My Dell Venue Pro will not log onto my secured Wifi Connection. When I type in the password at hit "done" it tells me "your phone couldnt reach the wi-fi network" However, when my network is 'open' (not secured) it connects just fine. I am using an apple air port extreme. I am really confused.
Any ideas?

I doubt you are the only one. I read a comment on Engadget where someone reported a wifi problem as well.

Fear not, you are not alone. My brother has the same issue on his. We both have a Venue Pro, and a WPA secured network. My phone can connect to the network no problem, his will always fail. The only way it will work is on an unsecured connection. Not sure who to contact for support since we're on the bleeding edge here, but I think it'll be sorted shortly and hopefully easily.

Aw come on Dell and Microsoft!
WIFI problem? Unbelievable!

Arcarsenal said:
Fear not, you are not alone. My brother has the same issue on his. We both have a Venue Pro, and a WPA secured network. My phone can connect to the network no problem, his will always fail. The only way it will work is on an unsecured connection. Not sure who to contact for support since we're on the bleeding edge here, but I think it'll be sorted shortly and hopefully easily.
Click to expand...
Click to collapse
I have the same problem too on 2 Venue Pro's that I have! I tried changing my router encryption settings to WEP, WPA, WPA2, Mixed(does all 3), and none of the settings worked. The only way is with no encryption. And on top of that, there is no way to touch any wi-fi settings other then just selecting the access point and giving it a password I really hope this can be resolved via an update and its not because of a bad phone!

richlee111 said:
I have the same problem too on 2 Venue Pro's that I have! I tried changing my router encryption settings to WEP, WPA, WPA2, Mixed(does all 3), and none of the settings worked. The only way is with no encryption. And on top of that, there is no way to touch any wi-fi settings other then just selecting the access point and giving it a password I really hope this can be resolved via an update and its not because of a bad phone!
Click to expand...
Click to collapse
Do you have MAC address filtering enabled perhaps?

frustrated
No I don't have MAC filtering on my wifi network. just the normal WPA/WPA2. My wife's HD7 comes in the mail today and if she doesn't have an issue with it, I may go back to the Microsoft store here in Denver and do any exchange.
I am glad I am not the only one with issues here though. I will try calling Dell or the Microsoft store and see if they can offer any help

From reading various posts on other sites, it seems that it's definitely an issue with the DVP in general - everyone seems to be reporting that it won't connect to an secure network, only an open one. How Dell have managed to drop the ball this badly is beyond me. I've been waiting for this phone since it was announced, but with the lack of info, seeming lack of SD card slot now, and wifi that doesn't work to boot, I'm seriously thinking I'll just go for a different phone!

dacunto said:
No I don't have MAC filtering on my wifi network. just the normal WPA/WPA2. My wife's HD7 comes in the mail today and if she doesn't have an issue with it, I may go back to the Microsoft store here in Denver and do any exchange.
I am glad I am not the only one with issues here though. I will try calling Dell or the Microsoft store and see if they can offer any help
Click to expand...
Click to collapse
I'd be very surprised if the HD7 has any issues, got one for my wife at the weekend, and it took all of about a minute to get it up and running on my wireless network with WPA2 (and about 45 seconds of that was disabling mac address filtering to add it, and then re-enabling the filter!!).

rob_p said:
I'd be very surprised if the HD7 has any issues, got one for my wife at the weekend, and it took all of about a minute to get it up and running on my wireless network with WPA2 (and about 45 seconds of that was disabling mac address filtering to add it, and then re-enabling the filter!!).
Click to expand...
Click to collapse
Damn, well looks like I am going to the HD7 unless I am offered a fix by Dell/Microsoft. I excused the 8GB memory because I have a larger zune and i hoped someone braver than I would take off some of the screws behind the batter cover and find a SD card slot (like the HD7). But i cant tolerate Wifi problems (cant leave my network unsecured).
Looks like I am heading to the Microsoft store after the UPS man comes with my wifes phone and doing an exchange for the HD7.

It's a real shame. Don't get me wrong, all new phones will haev teething problems, but the initial reports of the Dell really aren't good - a phone like this HAS to be spot on in terms of connectivity, that's the whole point of it. Otherwise they should call it a dumbphone.

yep and I am noticing some cracking in the speaker, like its blown or something. Shame, i really was excited for this phone

Guess they wont be ditching their blackberry's as soon as they thought if their employees cant get on their network.

If some of you do go back to the Microsoft store, please tell me how well your exchange goes. My feeling is that since there are so few Venue Pros out there it might be hard to make an exchange at this time...
I'm hoping that since this phone will get all the support it needs since it's going to be widely adopted by business users.

Hi,
ive had similair issues to this running on android in the past. The way around it for me was using one of these conversion tools like so:
corecoding.com/utilities/wep2hex.php (cant link as the forums wont allow it)
whilst thats for WEP and you said you were using WPA i assume theres a similair conversion tool of some sorts? Not saying its going to work by any means - just that my android phone needed the passphrase converting and entering in HEX in the past so may be worth researching before claiming wifi is totally broke on the dell
Carl.

carlb007 said:
Hi,
ive had similair issues to this running on android in the past. The way around it for me was using one of these conversion tools like so:
corecoding.com/utilities/wep2hex.php (cant link as the forums wont allow it)
whilst thats for WEP and you said you were using WPA i assume theres a similair conversion tool of some sorts? Not saying its going to work by any means - just that my android phone needed the passphrase converting and entering in HEX in the past so may be worth researching before claiming wifi is totally broke on the dell
Carl.
Click to expand...
Click to collapse
Thanks for the help, but the fact remains, we (I) shouldn't have to do any of these steps to fix the wifi. It should "just work"

Dell not helpful
I called Dell customer service and they couldnt help my at all. I had to explain to three difference reps what a Venue Pro was
Next step is the Microsoft store. I will update when I done there.........cant go till UPS comes to my house though.

Shame to hear about the lack of Dell support. Maybe they'll know a bit more when they starting selling it themselves.

nope, no mac filtering. it should be pretty clean.
Sent from my T-Mobile G2 using XDA App

Hopefully it's just a bad batch. Wifi and a crackly speaker would mean a no go for me as well. I really dont want the HD7, though.
I was planning to just use WP7 as a toy and stuff (until it matured more) at home and work with Wifi only. So it's possible I could just buy a Focus for that.

T-Mobile LG G2 WiFi Problem

Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work

Is it an N router? You could try putting it in G mode just for better compatibility and see if that does anything.

Tried on G same thing, New device should work on N by the way seems like is a hardware issue

Try a public router like Starbucks or something

Just did worked for 2 minutes and again it stops. This is either a software glitch or hardware issue, very random

This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?

u might have a defective g2. i have the tmobile version since thurday last week and never had an issue with wifi

csmith8507 said:
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
Click to expand...
Click to collapse
Yes. Yes it is.
Sent from a phone

Well Ive found out that the phone is having issues connecting to 5ghz network or not updated routers. I think the phone is hella fast, camera is quite good but this phone doesn't live up too the hype. Specially if in my business were all gadgets, macs, pc's connect with no issue Im not going to reset router settings just cause this phone doesn't like it. Jumping ship, it was quite an awfall experience. by the way LG is clueless, dont even bother calling them..

I've had wifi issues like that on my Vz G2. 2.4 and 5ghz channels. None of my other devices have the issue. Forcing a new channel on the router resolves the issue for awhile, but it's like the radio is very sensitive to channel interference or something.

I have the same problem. It seems like it only works if you set your router to 802.11g only

My WiFi calling, SMS, MMS, and general WiFi connectivity on my T-Mobile G2 works fine. However the call quality over WiFi sucks.
What sucks is I really really like this phone. I'm conflicted on if I should return or keep. I go back and forth hourly.
Just for comparison sake I am using an Asus RT56N router and my G2 is connected to N network with Comcast but I frequently use G at a friends house using Century Link. It connects just fine on that POS network.
So I don't know what's going on here.
Sent from my LG G2 using Tapatalk 4

Well I just got a Galaxy S4 and I must admit the G2 has by far the better looking screen, camera and speed. I actually think Im going to send the S4 back and get the G2 again hoping that the one I got was just defective. Im so conflicted cause I really liked the G2 but the wifi issue is a deal breaker. Not sure what to do!

Maybe it was just a defective unit. I had to return my first one and I may have to return this one too. I keep noticing weird touch screen issues now. The first one didn't have touch issues but had speaker issues. This one looks like it may or may not have touch screen issues.
I took off the Zagg Screen protector to see if that was the cause. We will see.
My issues are a far less version of what's happening in this video.
https://www.youtube.com/watch?v=PFnUNrrKDb0&feature=youtube_gdata_player
Sent from my LG-D801 using Tapatalk 4

I thought i had a defective phone.
Nothing worked even after router firmware upgrade
But at the end, it was because i had outdated router from 2005. Silly me lol
Bought a new router and now it works like a charm XD
Sent from my LG-D801 using xda app-developers app

Got another one, now everything works seems like I had a defective one

Wifi Connection
mctaino said:
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP addess and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
---------- Post added at 05:32 AM ---------- Previous post was at 05:27 AM ----------
theedon323 said:
I have the same problem. It seems like it only works if you set your router to 802.11g only
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP address and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.

Problems with Tomato
Is anyone having issues with a non-dlink router? I have an Asus RT-N16 set up with Tomato firmware and have very similar issues as well. Everything on the internet suggests upgrading my dlink firmware... which obviously doesn't help me . Other people have suggested trying "G only" on the router, which sucks and is pretty heavy handed. Will report back if it works though...
Verizon version of the G2 VS98011A
Tomato Firmware v1.28.9054 MIPSR2-beta K26 USB vpn3.6

I have used my old NETGEAR wndr3300 (setup for 2.4 & 5Ghz) and my phone connected to either flawlessly. Then I purchased a DLink DIR-855 Xtreme and the problems started. Tried to update firmware, and the router would constantly reboot every few minutes when my G2 would connect to either frequency. Now I am using a WD MyNet 900, and no problems as of yet.
Sent from my LG-D801 using xda app-developers app

new g2 kills wifi
all of the symptoms mentioned are happening to me too but im on ee (UK version of T mobile). the network drops out on after a short time of network connection, i have spent 45 mins on Saturday talking to the (well not really talking more like listening to hold music) tech dept about internet connectivity problems and even convinced them that it was not the internet that was hiding but the router that was not performing so they sent me a new one; i eagerly swapped it over tonight and even factory reset the phone like lg have suggested but guess what...........
i have sent lg a snotty response as this issue has now cost me a bout 6 hours of my life trying to work wtf is going on and the on the phone to tech call centers and the inevitable net trawling for answers plus the effin and jeffin about after a complete factory reset.
it seams we are not unique in this and samsung have had this as an issue for quite a bit and best guesses are that it is a o/s issue with jelly bean 4.2 but this is not what google would have you believe and do not acknowledge this as an issue. im no expert just someone who wants the effing thing to work and have someone who has the power and capability to sort this out to do so without having to convince some faceless organisation that the problem should not be mine cos i dont get paid to sort out the crap.

[Q] WiFi Troubles?

Ok before I begin with this thread I'd like to say although I'm a new user, I have been on XDA for quite some time. My old account information has been lost.
Basically, my WiFi on my SGS4 I9505 is working when I'm at home, but I can't connect to the one at work. It used to work flawlessly, connected without me clicking the buttons, but now it says "Connecting" then straight back to "Saved"
What have I tried?
- New roms, different Android releases
- Searching forums
- Completely re-flashing the stock firmware via Odin
- Multiple modems via Odin
No matter what I do, I can connect at my home modem but not my work one, all of my work colleges are connected, I've had my friend try connect it (he was the man who introduced me to flashing ect) and he hasn't a clue.
Any advice would be appreciated & the reason I'm creating an entirely new thread is due to the fact my WiFi works at home so it's not just a bug there. Thanks.

irscotty said:
Ok before I begin with this thread I'd like to say although I'm a new user, I have been on XDA for quite some time. My old account information has been lost.
Basically, my WiFi on my SGS4 I9505 is working when I'm at home, but I can't connect to the one at work. It used to work flawlessly, connected without me clicking the buttons, but now it says "Connecting" then straight back to "Saved"
What have I tried?
- New roms, different Android releases
- Searching forums
- Completely re-flashing the stock firmware via Odin
- Multiple modems via Odin
No matter what I do, I can connect at my home modem but not my work one, all of my work colleges are connected, I've had my friend try connect it (he was the man who introduced me to flashing ect) and he hasn't a clue.
Any advice would be appreciated & the reason I'm creating an entirely new thread is due to the fact my WiFi works at home so it's not just a bug there. Thanks.
Click to expand...
Click to collapse
Same exact thing happening to my S4 SPH-L720 (Sprint). Using NegaliteROM 4.4
Tried:
-Re-flashing ROM
-Updating PRL & Profile
-"Forget Network" and re-typed password (confirmed with IT dept password hasn't changed)
- Cleared google account ("Backup and reset" portion) then re-synced after failed login.
And as irscotty stated, wifi works EVERYWHERE else and it just goes straight to "Saved Secured"
Is there a way to reflash the Wifi card to an older Firmware? I don't recall updating it manually, and I believe that is the only way to update it (correct me if i'm wrong). If so, is this even advisable....
Thanks

The only other thing I can think is perhaps the contract provider has cut down the WiFi limitations?
Not sure if that's even possible but every other modem I connect to is just a few feet away, the one at work is perhaps 5-8 metres. But was working 100% prior to this, and the signal strength is saying "Strong" just wont connect

irscotty said:
The only other thing I can think is perhaps the contract provider has cut down the WiFi limitations?
Not sure if that's even possible but every other modem I connect to is just a few feet away, the one at work is perhaps 5-8 metres. But was working 100% prior to this, and the signal strength is saying "Strong" just wont connect
Click to expand...
Click to collapse
Yeah I'm literally 1 yard away from the router. What do you mean by cutting down on limitations? Blocking the amount of mac id's from the router homepage ?

No it has been known in the past for your data providers to cut down your WiFi range to force you into using their data, as opposed to WiFi.
Although to my knowledge, this can only be done through an OTA update on the original software (not custom)

My current solution to this is by changing my Mac address and have successfully logged back in. Seems like was I indeed being blocked. But have no confirmation yet. I use a program called MacChanger (requires root) and hard change my ID when I'm at work. Has been working for a few days now.
Good luck
irscotty said:
No it has been known in the past for your data providers to cut down your WiFi range to force you into using their data, as opposed to WiFi.
Although to my knowledge, this can only be done through an OTA update on the original software (not custom)
Click to expand...
Click to collapse

dis666 said:
My current solution to this is by changing my Mac address and have successfully logged back in. Seems like was I indeed being blocked. But have no confirmation yet. I use a program called MacChanger (requires root) and hard change my ID when I'm at work. Has been working for a few days now.
Good luck
Click to expand...
Click to collapse
Going to try this when I'm at work next, will let you know. Thanks