Related
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07bbaac95aef0a15&hl=en
The above link give an explanation of wifi problems that at least some people are having... three have mentioned identical or similar problems in the Google Help forum. The issue is that wifi worked initially, but now it isn't working on my phone. In my case I'm unable to get any results when I do a scan of available networks, and I've tried to manually assign an IP and connect that way without any success either. In other cases listed in the above link, people are able to still see networks after performing a scan but never connect to those networks. All this is after being able to connect at least once before.
Anyone have a similar issue with wifi? Also, does anyone have any idea on what to do about this issue?
i am having the same problem with my wifi. any chance rooting had to do with this problem?
I have a different kind of wifi problem. It seems to work fine everywhere except work, where we use Cisco wifi access points.
It is only is a problem with Android devices, mytouch 3g, g1, and now the nexus one.
My Touch Pro 2 connects fine.
Looks like the android devices get connected, and even get an IP, but can't browse the web or ping any network devices.
Really strange.
jackzero87 said:
i am having the same problem with my wifi. any chance rooting had to do with this problem?
Click to expand...
Click to collapse
This is my suspicion. I think in the rooting (or the custom rom?) thread someone said rooting screwed the wi-fi, and he had to do it again and then it's fixed
I haven't rooted my phone yet, and I still have this problem. I have installed a ton of apps though... although I don't know how that could be the problem. Is there an easy way to wipe the phone and revert back to how it was when I received it? This is the step I'm willing try before rooting or modifying it in some other potentially warranty-voiding way... I may be needing to return this if I can't get wifi working.
There is a 'Factory reset' in the settings
After trying everything I can think of aside from warranty-breaking things, I called the HTC support and we went through very basic things together then he agreed that they will need to take a look at the phone. They will ship me a packing slip and I'll return it in the same box it came in. The repair station is an hour's flight away (in Houston) so I hope to have my phone back very soon, but I wasn't given an estimate so I can't be when that will happen.
http://www.google.com/support/forum...ad?fid=07bbaac95aef0a1500047cc593fcc5c0&hl=en
The above link is to a thread on the Google Help forums where I've been keeping track of this issue. Basically the wifi issue is a know issue according to an HTC representative I just talked with, and they will be sending a OTA firmware update out to all NexusOne phones within the next several days that should resolve any issues we are having with this functionality. This saves me from needing to send in my phone for repairs, and if it comes to that they said they will just swap the phones without me being out of a phone at all.
I leave my wireless turned off all the time now because it never ever works. I use my phone routinely between 3 different routers and the phone cannot maintain a connection with any of them at any range (even right beside) for more than 2-3 minutes. I've tried set up static DHCP on the router, I've tried setting the WIFI to never shut off on the phone, both to no avail.
The phone always seems to think it's still connected to the WIFI (the WIFI icon never disappears), but I can't load websites, load the market, etc.
Does anyone have any fixes for this? I've tried many different roms and it's all the same problem.
Sounds pretty much like an issue with your MAC-ID. Have you checked your router's security settings?
If MAC-ID filtering is turned on, you first have to type in the MAC-ID from your Hero, so that it is allowed to connect AND use the internet connection of the router.
Could be dud wifi hardware in the phone. My wifi stopped working after a month or so, tried many roms but didn't,t help. Sent it back to the shop and the replaced it. No problems since (six months)
Sent from my Hero using XDA App
FTPFreezer said:
Sounds pretty much like an issue with your MAC-ID. Have you checked your router's security settings?
If MAC-ID filtering is turned on, you first have to type in the MAC-ID from your Hero, so that it is allowed to connect AND use the internet connection of the router.
Click to expand...
Click to collapse
Like I said, same problem with 3 different routers. I do not use MAC ID filtering on any of them.
Then, I guess, you should follow steelbyte's advice and take it back to your shop to get it repaired. Don't forget to unroot your device prior you claim the warranty.
FTPFreezer said:
Then, I guess, you should follow steelbyte's advice and take it back to your shop to get it repaired. Don't forget to unroot your device prior you claim the warranty.
Click to expand...
Click to collapse
Bought it used so no warranty. Oh well...
Hey did you already try to flash a new Radio? You've said you already tried several Roms, so maybe there is something wrong with your Radio!
Otherwise, ask the seller if he happen to have the invoice or just call HTC and tell them about the WiFi problem and that you are very sure it's a hardware fault. Maybe they don't even ask you for the invoice or they just need the IMEI of your device to check the warranty status.
Good luck!
FTPFreezer said:
Hey did you already try to flash a new Radio? You've said you already tried several Roms, so maybe there is something wrong with your Radio!
Otherwise, ask the seller if he happen to have the invoice or just call HTC and tell them about the WiFi problem and that you are very sure it's a hardware fault. Maybe they don't even ask you for the invoice or they just need the IMEI of your device to check the warranty status.
Good luck!
Click to expand...
Click to collapse
I'm on the latest radio right now, I've tried many others as well.
I think my support would have to go through the carrier that initially sold the device (Telus) and I'm not their customer... sounds difficult.
Just give it a try and call the HTC support. Usually your carrier is doing nothing else than just sending the phone to HTC.
Sent from my Hero
I fixed it. I removed the proxy from my APN settings even though my provider says it's required. That fixed my WIFI and the HSPA still works just fine!
congrats! Strange issue.. removing the proxy from your APN fixed the WiFi issue?! weird.
searched the forums with little info about my situation, other than that it seems to be happening to a handful of others.
havnt changed any settings or added apps or anything to my phone for several weeks if not months. i am using the cell evo v1 rom. 2.11.50.20 radio. i dont have a proxy server running.
for the last 2-3 days my location has only updated itself once. google maps cant find me, as well as bing. manual update does nothing. soft reset does nothing. wifi connect does nothing. i can get on the internet, sms, mms, etc etc.
i read on tmonews.com that tmobile was turning on HSPA+ in my region in the last couple days, along with 18 or so cities around the US, can this have something to do with my problem?
not sure what else to do...cant find any info.
thanks
I'm having this problem now as well. Been working on it for a couple days. T-Mo has had HSPDA+ here in St. Louis since before I got my HD2, so I don't think it's due to them adding it to your region.
Strange things I've noticed so far:
It works if Wifi is on, but not connected to a network.
It works if you are connected through EDGE, but not 3G or H.
The AGPS server IP address in the registry is a private network address: 10.something. If someone with a stock TMOUS rom can look in /HKLM/HTC/SUPD AGPS/ for the Server IP key and post the contents, I'd like to know if it's the same.
These issues are the same as everyone with different devices has been having for a while now, but the older phones with the issue seem to work in some areas without the wifi and edge workarounds, and not others. Mine so far works nowhere without the workarounds.
Try going into the manila slider and on the weather tab press menu > Enable my location
^ that isn't even an option for me on the manila slider anymore for some reason. I disabled the gsm and ran on edge and it was able to locate. as soon as turned gsm back on it wouldn't do it again.
bump, anyone?
Smartass answer in 3...2...1...
Maybe you should move to Denver. Colorado is beautiful this time of year.
Kidding aside, how about trying a hard reset?
from what i've seen on threads somewhat related to this, hard reset is a 50/50 shot. if i'm going do a hard reset where i would have to redo all of my settings and such, i'm just going to wait until the new version of the cell evo rom comes out. which is supposed to be soon.
i really dont understand what would cause this to suddenly happen. especially since it still works on edge. i tried wifi once and it didnt work, but i think i had my network connection still on. but regardless, this is pretty rediculous.
If you've traveled anywhere, your radio may be 'stuck' on a distant tower. This has happened on a couple of our phones and the tmo folks had to do a push/release/unstick type of signal to the phone. May be worth a try.
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
Actually that does make perfect sense, and I suspect you'll find it clears up your problem. In fact, for anybody else that finds this thread, I suggest you try that step before other alternatives like hard-reset or ROM flashing.
yep, new sim card did it guys. i would recommend anybody having any connection issues to see if your sim cards are up to date.
edit: it was working before. now its only updating on edge again. not sure what to think or do. going to wait and see what happens when the new rom I use comes out.
any other ideas on this guys? new sim card only worked for a few hours. back to only updating 'my location' on EDGE and WIFI. pretty damn annoying. thinking about calling tmo support again to see if they'd send me a 'reset signal', but with having the new sim card you'd think that it wouldnt be a factor anymore, because i'd imagine it's already been reset.
the only other thing i could think of, and thats what tmo would probably tell me to do, is a hard reset. i'm sure they wouldnt be too happy with having a flashed rom on there either (not that i would tell them anyways).
if nobody has any other ideas but a hard reset, i'm going to wait for a couple days until the new release of the cell evo rom.
thanks
Yea. That weird problem hit my second HD2. I bought one 2 weeks ago and after your post paid more attention and of course noticed my location being Denver....
I deleted all preset locations and added custom one. It updated only once, right after location was activated....
However, wife's phone HD2 which was purchased on 3-24-2010 or original release date does not have that issue, ROM was updated to 2.13 a month ago or so...
Here you go...
Two of the same phones (supposedly), with the same stock ROM, with the SIM cards acquired about 5 years ago. One shows weather update without problem, second (newer one) has that dreaded nag....
I had a similar issue where the weather would only update once then freeze and never update again. All other 15 location updated but not my location. This was normal for stock and 2 roms, then I used energy rom and it now works. huh? Go figure.
Strange...I'm in St. Louis, as well...MO, that is...and it is working fine for me.
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
maxpower097 said:
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
Click to expand...
Click to collapse
ya that didnt work. either. still does it on edge though. the cell evo rom update will hopefully be here soon, if that doesnt fix it, the i'm not sure what to do.
I also have the problem of weather for my current location not updating (and the location not updating either). I have had the phone for almost a month and it updated regularly, although I noticed an occasional lapse for an hour or two. Following the suggestion by misticninja, I switched the band to Edge and I was able to update the location and weather. When I switched back to auto (3G), the update failed. It occurred to me that when I am in my basement office at home, I get Edge, not 3G. That may be why I got updates there. But I am sure it has updated in the past at my work location where I have very good 3G. Is this an HTC problem or a T-Mobile problem?
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
I'm having this problem ever since Tmo announced HSPA+ (4G speeds), but my sim is only 2mo. old! Is that an old sim?
You need to have your location enabled. Go to settings tab the location and then click on enable my location.
Hello all! Its 'That Guy' Again
I recently bought a new HTC Vogue because my old one had *crud*crap*Stuff* on the screen. I called into Sprint customer service as always when swapping.
Everything seems to be fine. The phone is working. Texting is a-ok.. Data is a no-go.
This new Vogue ahs not been *modded*Tweaked*Flashed* (yet)
However when I launch an app to activate the provisioning feature, nothing happens. It dials the usual #777 and proceeds with the 'provisioning data services" msg. But after that it just disappears.
I dont not get a reply back or anything. If I try to refresh the browser to loop through it once more it just does the same thing over and over. Provisioning-----Then nothing
After 2 hours with customer service at Sprint we have gone through just about everything we could think of.. Still nothing.. The phone is practically brand new! Is there something im missing here? Maybe a bug in a certain version of the stock rom?
My old vogue provisioned fine previously and after I flashed to Froyo it was pure bliss.. However this phone will not take the data onnection O-o
If there is anything I can do/attempt to do id be forever greatful! And ill gladly donate my old Vogue to anyone who can use the parts.. It looks like super glue or something in a 3cm patch on the touch screen.. It still recognizes touch on ALL parts of the matrix, it just doesnt look pretty. The shell is kinda scuffed but over the phone works perfect =) This was one phone I didnt want to (ORD) to death.. Thanks in advance to anyone who gives insight on the issue!
Are you running on the most recent Vogue stock rom? which is 6.1
Yes =) Im running the Stock 6.1 Pro from from the HTC website
hexalot said:
Yes =) Im running the Stock 6.1 Pro from from the HTC website
Click to expand...
Click to collapse
I am not certain of what the Sprint rep asked you to do, but I have a feeling that your issue lies in the EPST programming. You are likely missing username and/or passwords under the Connections section in EPST. Give it a go and let me know what happens. If you need instructions, let me know as well...
I would be glad to take your old Vogue off your hands if you are serious about giving it away.
Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!
hexalot said:
Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!
Click to expand...
Click to collapse
There really are 3 or four things on EPST that you need to modify to get the device working properly (in most cases anyways): MIN, MDN, Username, Password, and maybe a couple of others to get better performance out of your connection (cycle, priority, etc). If you flash to stock, why don't you try to do *228 to do automatic provisioning?
Let me know when you want me to give you the shipping details for your Vogue. Thanks.
Only thing that pops in to my mind is that maybe you bought the phone off of eBay? Was it a "Sprint" branded phone, or like an Alltel or something that you activated on Sprint? I would imagine flashing the Sprint ROM from the HTC website would handle everything, but just as a shot in the dark, you could try to install the Carrier CAB (http://winbreak.com/winmo/voguegoodies) for Sprint.
NuAngel
@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..
hexalot said:
@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..
Click to expand...
Click to collapse
PM sent. Thanks a lot!
Whatever is causing this, after reading your explanation, now I am positive is in the EPST programming parameters. Android builds here have APNs for Sprint in there out of the box (no provisioning required). But to connect, it looks at the PST programming (just like WM does). I would try to speak with someone else at Sprint and see if they tell you something else. There aren't too many things that should be modified in there for the internet to work...
this is a short story of my past week saga.
a month ago i got 2 evos. wife and i.
i was sold on the fact that with these phones while one could pay 30 bucks a month for up to 8 on wifi hotspot,
OR!
they could be used for internet sharing over usb for free to one computer.
that is what 3 different sprint reps told me, and i was shocked b.c i thought there was no way to get that but i was clearly told and i asked repeated questions because it seemed like nirvana.
anyway i get the phones and as i am getting teh numbers set up do the dreaded late june OTA update which apears broke a bunch of your roots. bummer.
anyway.
i live in a 4g land and happily for a month on both phones I
turn the 4g radio on,
wait for connection,
connect supplied usb cable to computer with htc sync software installed
connect phone and use usb settings drop down to set the phone to
internet sharing over usb.
with in 30 seconds htc sync had added a network adapter and life was great.
i don't think i ever did it over 3g, however a sprint rep told me after asking "is this free tethering to one computer only on 4g thing?" replyied "i haven't had anyone say they couldn't over 3g but im not sure" but i tried once and i don't think it got working, i think i got error 67.
i thought it was hilarious b.c i assumed most were rooting for the great wifi teather, ?or usb? and it was working as so out of the box.
so after carefully reading the hundred or so posts by all rooting methods, what to do with adb, then the single click, then the single click removal due to messed up 4g stuff... i just kept waiting b.c although im sure i could follow a multistep nand root process, but as the phones worked so well as is, and i wasn't sure if teh 4g radio was sorted out yet in a simple root i just waited to root later.
so this past thursday or so i did on my phone the official over the air update to 2.2
3.26.651.6
and all day i was highly enjoying it. small changes here and there
UNTIL!!!
i went home and did the standard 4g radio on, usb connect, drop down,
hm... internet sharing has been changed to usb teathering....
and i did it, and nothing happened. error 67
so this time i unplugged radio 4g of on, confirmed in menu settings we were go with ip
and phone internet worked
but after plugging in usb and switching to usb teathering and quickly going back to the 4g menu status page i would watch the 4g radio disconnect, start scanning, maybe attempt to connect to sprint, then scann again forever
then dump a error 67.
so.... thats a frustration...
so i call sprint, and they say you need to go to a store to fix the update, yes they know it createdissues. so i go to a store.
they send me to another store, a tech store... they say oh you get error 67?
call sprint tech support they need to clear it up on their end.
so i call and they try it. i do the whole pound pount 32 somthing enter a code
off on
wait.
and still errors and no connecting...
so i call and they say you need to go back to the tech store adn have them put the update on.
i am slightly ticked at this point but totally staying cool.
i am starting to realize that this is an issue. and sprint has no idea.
next morning i do make it back to the store...
and speak with the tech guy
1st telling him the story.
2nd asking before anyother stuff, can we make this simple and restore my phone with thier tools to 2.1
he says basically, ah nope. i can't do anything. i have no tools.
i have no software. on this phone its basically the ota's htc send us.
so bascially spritn wants me to get all the way here,
and all he's going to do is go behind the door
punch around on my phone to make sure im not an idoit, then set the phoen back to factory settings, and make sure 2.2 looks aok.
so knowing this isn't going to solve anything, i let them go anyway so when i talk to sprint again i have followed their suggestions yet, i still have teh issue.
so that's what i do, and after putting contacts back on and using an app to restore most of installed apps. i head back home...
there is now frustration but still maintain my cool, bc after all i live in america, and i will get to eat today. overall life is good.
idea, lets call htc. so i do.
basically this person is slighly tech and proceeds to say,
from what i hear, due to a glitch 2.1 owners have free hotspot.
most likely that got fixed in 2.2
but i held my ground stating that hotspot and usb data sharing are two distinct thigns, and as much as sprint would like to merge and charge, that difference adn stated fact was the selling reason for me on these...
but she confirmed that there is no going back to 2.1
but also left me with a glimmer or hope.
so i called back sprint then sprint tech, then got on the phone waitng for advanced tech support to call me back on the idea that i just need my account provisioned for usb data tethering. which allows a 1 computer to share the data from my plan, and as i have unlimited, its no problem.
the tech tried to do something like that... but got to a point where we changed and confirmed something deep in my phone like either a 3g or 4g mac address was right, but i still had issues, and so he said he woudl have advanced tech call me back b.c they had better tools to assist me.
well that hour call back still hasnt happened and its around 36 hours know.
maybe i get a call monday..
however... at this point i am bugged b.c obviously there is still a 2% change this will get solved by the correct device provisioning,
however i believe now the sprint reps merely didn't know it was a glitch which allowed single person teathering so now if i call, basically all i get is big crocodile tears that say im sorry you were misinformed...
so the hilarious this is i still have the other phone, no way i will update that one, b/.c its our web lifeline now.
and if the other one gets sorted out great.
if not,
i have been waiting in the back, but this time.
im joining the others waiting for the FANTASTIC DEVS to find the exploit to allow nand rooting for the ota and stock shipped 2.2 evos
and i will be in.
it can't come soon enough.
thanks for reading, enjoy your night.
**newcomers like me to xda, please spent a couple hours reading up before you post or ask questions.
you will be shocked how many answers are here.
if all your wanting to do is tether to 1 pc through USB, than just get EasyTether.
It works great for me, and I still get 7mbs with 4g turned on while doing a speedtest on my PC. And, you do not need to be rooted to use it.
Yeah, thanks for the reminder, i tried that and pdanet first, but stopped bc i was able to with htc's stock software, and i was told its legit from sprint, but at this point it might be the way to get along till more headway is made, only 10 for the https and would work well as i dont need root. At this point 40 quarters is a better use of my time Still though kinda ticked at sprint, i feel like this has been a mega bait switch. They have been helpful, but they cant fix it.
-owen while xda appin'