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Hi there,
I have a HTC trinity with the hellboy rom on, Just randomly today it has started restarting in a loop, it won't go into windows, it gets the Unlock button appearing but then goes straight back to the begining , I have no clue as what is wrong but I can't use my phone atm. Its really annoying and I don't want to have to go back to an LG viewty. Does anyone have any ideas as to what is wrong?
I don't have a clue what might be happening, but did you try to hard reset the device? You do have a backup, don't you?
Yeah I do
I do have a backup, and have tried a hard reset, However I have managed to get it loaded, All I had to do was leave it restarting, it has taken a couple of hours. Its a really wierd problem, I am gonna keep an eye on it and see if it does it again. I'll keep people abridged of my issue in-case no one has had this 1 before.
Cheers for the reply
-Dave
[SOLVED]
Drobilliard said:
I do have a backup, and have tried a hard reset, However I have managed to get it loaded, All I had to do was leave it restarting, it has taken a couple of hours. Its a really wierd problem, I am gonna keep an eye on it and see if it does it again. I'll keep people abridged of my issue in-case no one has had this 1 before.
Cheers for the reply
-Dave
Click to expand...
Click to collapse
just so anybody who has the same problem as me, I fixed this by warming the phone up, I believe it was damp/moist inside, I had just been in a steamy location just before I had this problem.
Cheers
Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per
omg i having the same problem...did you fix your phone yet?
I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.
i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G
Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.
dang my phone is rooted
Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.
Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.
kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
Click to expand...
Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.
this prob anyone got fixed??
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck
thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?
flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start
I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers
Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.
well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic
Hi there,
I've just come across a weird crash, and I'm not sure what's causing it. I When I turn on my phone, it starts loading up normally, then it stops, and a message comes up saying "tap here to start HTC Sense" It's now done it twice, and both times I had to do a hard reset to fix it. Any ideas what might be happening? I'm still new to the phone, so any help would be most appreciated.
Thanks,
David
If it happened twice maybe you should see which apps do you install after a hard reset and see which one could cause this.
Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help
did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.
no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything
anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated
The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Definitely do a hard reset before trying to return it.
Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Click to expand...
Click to collapse
Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before
only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.
well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.
Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.
thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?
Hi guys, this is my first post here and I hope someone can help me please!!
I got my phone 5 weeks no problem till last night,
basically when I am in screen lock state and then go unlock, I keep getting this anoying WHITE screen which coveres the whole screen and only on the top in narrow blue band it say "wiedges setting" to get out of this, I have to press the return button (on the right ) and it goes away , this happens everytime I go to lock position (after it stays in that position for 5 minutes or more),
Also I noticed even DURING my call after about 5-6 minutes through out the call this white screen appears and it ALWAYS goes away as soon as I press the return button.!!
so please tell me how to get ride of this?
if not, how to reset the phone without losing my apps and data? if I do factory reset is my apps will stay in andriod market, or do they also get deleted?
my phone IS NOT rooted phone.
what can I do, this is really killing me, as its everytimes into my face.
Please help me...
thanks so much
ps. is there any way that I can reset the phone to previously saved version! (3 days ago lets say),?
Sounds to me like an app causing this, as it seems it wants you to alter some settings.
Can you think of any apps you have installed since it started happening? It is usually always the fault of a dodgy app when you have issues.
I am not sure you can restore the phone back 3 days if you havent already done a backup.
Restoring your phone won't necessarily help as you will probably end up re installing the bad app once you are done.
I would try taking off some apps that you installed recently or anything you think might affect the screen.
Good luck and i'm sure someone else will be able to help
Biff.
edit: if it only started last night, is there anything you've installed just before it happened?