Database Users

why does MMS need a PURE GPRS connection?

hi. i was using my IM+ today and i received an MMS message (for the first time ever in three months) and for some reason, it said i had to disconnect from my other GPRS using applications to download or send the mms.
is this truly the case? i have to use mms on a pure, unused gprs connection? and why? thanks.

bump

Could it be anything to do with the different GPRS connections you have on the phone and the individual proxy/WAP settings each one has?
Usually to download the MMS message, the phone needs to the reach the MMSC through a WAP account using a special proxy and finally reaching the servlet to execute/download the message.
Any GSM experts out there?
--selim

hi baygins, does that happen to you as well?

You have to be connected to WAP to download MMS messages on TMobile.
I dunno if the rest are all the same.

theorist said:
hi baygins, does that happen to you as well?
Click to expand...
Click to collapse
It used to happen to me when I was using my SE P900. I havent received any MMS's lately, so I cannot tell. But, since the general way MMS works is the same, I would think the MDA would behave the same way.

Cannot send MMS messages

Whats wrong with the phone settings when MMS messages stays in the outbox. MMS's were working earlier but not anymore.
SMS messages can be sent out without problems.
How to solve the problem?

Perhaps the send process is just timing out due to bad GPRS / 3G signal. Try restarting the phone or looking for better signal and then sending again. Worked for me.

vince_b said:
Perhaps the send process is just timing out due to bad GPRS / 3G signal. Try restarting the phone or looking for better signal and then sending again. Worked for me.
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Click to collapse
The MMS problem has been active over two weeks now, so it's should not be a signal issue.

Get tired of this problem, so I reinstalled the device... Now MMS messages works without problems .

Touch HD's Not downloading MMS - Orange working on a fix!

Hi all,
I have searched and searched for this around many forums including this one and found nothing to help me, so finally logged a call with Orange Premier, who after about 3 weeks of calls back and forth finally told me that after speaking with tech support that they are aware of an issue affecting the HTC Touch HD and some of their Balckberry's which is that the devices do not download MMS messages!
So if you have this problem, I suggest pestering Orange until they release a fix of some sort, at the moment they have no fix but are apparently working on it!
Update:
Orange finally suggested registering the SIM card which came with the new Touch HD as I should have registered it anyway so they know what phone I have and this seems to have fixed it - let me know if this works for you!
Update
D'oh - Spoke too soon!
Seemed to work for while but now no longer works without disconnecting the Orange Internet GPRS connection first, and even then it is hit and miss!
This is really annoying and Orange's stand is basically there is nothing we can do. No way I will be staying with orange when my contract is up, after 14 years of being an Orange customer

Wow - I thought it was just me! Thanks, and please keep us updated.
I have downloaded MMS on Orange UK, but I had to go to the Orange site and find the MMS settings. Once they were done I receved MMS and then noticed I had no internet connection (over gsm). So I went to the Orange site and entered the settings for OrangeInternet - the mobile internet worked again, but now I can't download MMS.
It's the lesser of two evils for me not to have MMS. But would like it back

foaf said:
Wow - I thought it was just me! Thanks, and please keep us updated.
I have downloaded MMS on Orange UK, but I had to go to the Orange site and find the MMS settings. Once they were done I receved MMS and then noticed I had no internet connection (over gsm). So I went to the Orange site and entered the settings for OrangeInternet - the mobile internet worked again, but now I can't download MMS.
It's the lesser of two evils for me not to have MMS. But would like it back
Click to expand...
Click to collapse
Can't say I've experienced this problem.
I generally upgrade to a new ROM every week and when phone first starts, connection settings are automatically setup for you.
If you don't want to wait for Orange to release a fix, try using a different ROM and see if this works for you

I have this problem also.
I called up orange and they basically told me that the MMS i was receiving was too big.
The limit apparently is 300k. I tested this by sending from a blackberry and the MMS > 300k didn't download, but the MMS < 300k did download.
Pretty poor that there's a limit on it as some phones don't reaize the content before sending.
I'm missing out on a good few messages because of this

That's interesting Scotia, but the mms's I am recieving are from people with rubbish camera pics so I'm not entirely sure that's the reason - but I will test.

Hey Guys,
Rang Orange again today as I am getting really annyoed with this, I am planning a wedding atm and the missus is constantly sending me MMS of photos she has taken for colours of bridesmaids dresses and flowers etc.....not that I am really interested but I pretend I am!!!
Anyway, the outcome of this latest call was that I was told to ring HTC direct and they sent me HTC's phone number.....I rang HTC, they told me that they could come and collect my phone run diagnistics on it and let me know if it was an issue, however they would not provide a replacement and the whole process would take a couple of weeks!
I said this was not acceptable and was there not a fix for it, were they even awar of it? The answer was that it was an orange branded phone and they don't issue ROM updates that orange do and to call them!
I called orange back told them the good news, that it was infact their problem to deal with....with which they said they will go back to technical support!
In the mean time I have done anther hard reset and it seems to have downloaded a message, but then once my poush email etc is setup again it stops downloading MMS again. So I think it is to do with having two connections running at the same time Surely this is not acceptable!
I also asked orange for another phone until they got a fix, told them I wanted either a different brand phone or another HTC model until they had a fix. Apparently the system will not allow this!!!
I know I could flash another ROM, and I would class myself as pretty technical - but I don't see why I should have to do this and also I will then get no support from Orange if I am on a non-standard ROM? Also where to start, there are so many ROMS floating about, which one to choose?!
Anyways, thought I would keep you all posted.
Cheers,
James

james, i have also noticed this and am wioth orange.
It was working fine, then stopped receiving mms, but email worked ok, so i checked online and went through the mms settings, this fixed problem, and was again able to receive mms, but email didnt work - it is a problem with the mms settings and internet settings running at same time.
when you check the connections folder, and manage existing connections - only orange internet is present. if you try to add the mss settigns it says they already exist, and wont let you add them, i think maybe if we try that, but call them a diff name maybe it`ll work, i will give it a go and report back.

t3rm3y - I wonder if you may be onto something there! I don't have time to test atm but let me know what you find out and then I will try it this afternoon

My brother who is on the Three network sends MMS to his girlfriend and she gets it instantly but whenever he sends it to me, i never get it.
Must be a vodafone thing, maybe a HD thing, who knows.

Psygnosis84 said:
My brother who is on the Three network sends MMS to his girlfriend and she gets it instantly but whenever he sends it to me, i never get it.
Must be a vodafone thing, maybe a HD thing, who knows.
Click to expand...
Click to collapse
According to Orange that is a Vodafone issue, as they started telling me that they knew of a problem sending messages to vodafone, that sometimes a message doesn't get through and other times it is received more than once, but it was a problem with Voda not Orange. That didn't help me as I am trying to send and receive between two Orange handsets which doesn't work!

I also have problem with MMS not downloading
to get them downlonaded I close active sync then disconnect all data connections , then moments later the MMS connection is remade and MMS downloads OK

EyeBees said:
I also have problem with MMS not downloading
to get them downlonaded I close active sync then disconnect all data connections , then moments later the MMS connection is remade and MMS downloads OK
Click to expand...
Click to collapse
thats exactly what i have had to do .
close all data sessions , then it receives the mms .

Sorry for the bump but im so glad i found this thread ! Thought it was just me. I've been on the phone to orange about 6 times to sort this out and it still doesn't always work. Any signs of progress from orange ?

Just want to bump this thread again as I'm having the same trouble with Orange, I can only send mms's if I disconnect all currant data connections
B.T

You need to create an Orange MMS profile under connections. I leave mine on "orange internet" but if I receive an MMS change it to "orange MMS" just to download the message, then change it back. Works Ok. The MMS technical helpdesk gave me a walkthrough to set up the MMS settings.

skribzy said:
You need to create an Orange MMS profile under connections. I leave mine on "orange internet" but if I receive an MMS change it to "orange MMS" just to download the message, then change it back. Works Ok. The MMS technical helpdesk gave me a walkthrough to set up the MMS settings.
Click to expand...
Click to collapse
Thats more of a work around, similar to closing all data connections mentioned above.
Thing is, the MMS should download without any intervention. So there is a problem that needs fixed.
Orange hit me off with this rubbish when i called them also, only for me to tell them that i already have the Orange MMS profile setup correctly in my phone.
Then they told me that it's bacause the MMS is too big.
But now i have tested large pic sizes by disconnecting all data connections and i can receive the MMS no problem.
Think i'll give them a call tomorrow again and see if there's any chance they can get this sorted.

Just off the phone to Orange.
The guy i spoke to said he had the Touch HD handset and had the same problems.
Told me to do the following :
Start > Programs > Quick GPS > Menu > Options : Untick 'Auto download when data expires'
Start > Programs > RSS Hub > Menu > Options : Auto Update Mode should be set to 'No Auto Update'
Start > Settings > System Tab > Windows Update > Menu > Connections : Untick 'Use my data plan to check for and download updates'
Manila Weather Tab > Menu > Settings : Untick 'Download weather automatically'
Now i know this seems again more of a workaround than an actual fix, but to be honest, i don't think Orange are going to provide a permanant fix for this.
I have tried 3 MMS messages so far and they all have worked with no problems.
I'll keep monitoring it and update if i have anymore issues.

i can download mms and go on internet, but cant send stupid things. tried the mms account on the manage settings tab, but dont help, tried the turning off auto update idea, still no help, its well annoying.!!!

I got my HTC Touch HD on monday and all has been fine and have been getting mms with no problems, out of interest I followed scotia_rfc's work around and discovered that my phone was default set up as he had listed, I didn't have to make any changes etc. Perhaps Orange have twigged to this and are now sending out all new Touch HD's configured this way?

I'm expecting my HD tomorrow, will let you know how mine is set up
Dave

Mms won't work!

Never really encountered this problem but mms files won't send. I'm stock rooted and all the correct apn settings are in for Internet and mms. No clue what's wrong. These settings worked on my Samsung Nexus so before!
Sent from Nexus 4

jark99 said:
Never really encountered this problem but mms files won't send. I'm stock rooted and all the correct apn settings are in for Internet and mms. No clue what's wrong. These settings worked on my Samsung Nexus so before!
Sent from Nexus 4
Click to expand...
Click to collapse
1) Turn off wifi
2) Send message
3) Wait a bit
4) Turn wifi back on
That solved my problem last night and it's been working fine since (I'm on ST btw). I've heard there's some kind of bug with mms and wifi. I haven't researched the problem too deep so take that with a grain of salt. Hope that helps!

strikeralley said:
1) Turn off wifi
2) Send message
3) Wait a bit
4) Turn wifi back on
That solved my problem last night and it's been working fine since (I'm on ST btw). I've heard there's some kind of bug with mms and wifi. I haven't researched the problem too deep so take that with a grain of salt. Hope that helps!
Click to expand...
Click to collapse
That didn't work! I flashed a new rom as well, Rasbeanjelly and trinity kernel. Why wont MMS send? this is driving me nuts...never ever had this problem with any phone before :/

I can receive mms but can't send any. On Rogers with rasbean and trinity with lte hack.
Sent from Nexus 4

BUMP why the hell won't this work???
Sent from Nexus 4

jark99 said:
Never really encountered this problem but mms files won't send. I'm stock rooted and all the correct apn settings are in for Internet and mms. No clue what's wrong. These settings worked on my Samsung Nexus so before!
Sent from Nexus 4
Click to expand...
Click to collapse
I had a problem for a while with T-Mobile where I could receive MMS but they wouldn't send.
To fix this I went into Settings -> Select "More" under Wireless & Networks --> Mobile Networks --> Access Point Names --> Click on the 3 dots and "Reset to Default". Reset phone and problem solved.
Nothing looked different before and after, other than for a week I couldn't send MMS and after restarting I suddenly could.

was having the same issue with my phone through T-Mobile, and I tried what Acuity recommended. So far, all my mms messages have gone through.
Thanks Acuity!

To fix this I went into Settings -> Select "More" under Wireless & Networks --> Mobile Networks --> Access Point Names --> Click on the 3 dots and "Reset to Default". Reset phone and problem solved.
Click to expand...
Click to collapse
Worked for me too. Awesome!

MMS Notification but when i click there is no message

So this has now happened to me twice, yesterday being the second time.
I'll get a notification for a message at the top, both times it has been after I already had another SMS message that I had not checked yet, then when I click on the notification to bring up the messaging app there is only one of the two messages waiting there in the list. Both times I have texted the person back and they did indeed send me some type of picture message. After resending I receive it the second time. It makes me worried that maybe we could be losing messages and not even know it. It seems to me this is a software bug (vs. Carrier problem since the phone shows a notification for the message)
Has anyone else seen this problem?
I'm on stock 4.2.2 but the first time it happened was on 4.2.1 about a month ago.

Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app

Eddiepapi said:
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I think you have to be connected to data in order to receive a MMS message. Wifi will not work. You will get a notification but no picture.

Of course you can't receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.

NoL1m1tZ said:
Of course you can receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
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Click to collapse
I don't quite understand your statement. You say you can receive MMS over wifi but then you say the phone has to switch to data in order to receive the picture? How is that different that what I said?

Sorry, autocorrect stole my apostrophe t. I meant cant as in can not.

I have the same issue. The slide down text msg notification icon reported 3 texts from 3 different senders. When I clicked on the icon I am taken to my text msg inbox but only 2 of the 3 text msgs where there. I then verified with my friend that he did indeed send me a text msg. I have never had an issue receiving MMS texts over WiFi. I use WiFi exclusively at work and home. So I had created the same type of thread on the androidcentral forums.

That's exactly what happened to me today, twice! My girlfriend sent me three MMS, I got the first one and two notifications after. But when tapped, all I saw was the first MMS.
My connection was poor, I thought that could be the cause...
Sent from my Nexus 4 using xda premium

Yea I was wondering if it is a carrier issue or if its LG or Google ?

I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.

NoL1m1tZ said:
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
Click to expand...
Click to collapse
Well that would be fine if it is a preview of the MMS before it arrives, but when it never arrives is where the problem is. There has got to be a solution. I can't help but wonder whom has sent me a text of which I did not receive.

this happens to me also. its annoying. but i do have my wifi on all the time, so I will try it without wifi on, and see what happens.

I'm having this problem as well and I don't like any of the third-party apps. Has anyone found a fix? Thanks.

Well, I contacted T-Mobile, my carrier, and they went through a lot of troubleshooting. It basically came down to turning on mobile data alongside WiFi because apparently MMS msgs need data to send and receive. Sucks, but there it is.