Touchscreen UNRESPONSIVE!!! :confused: - HD2 General

yesterday i flashed the custom stock 2.13 rom w/ 2.10 driver and it worked fine. then i added music on my sd card, and while i was at work it started bugging out on me. started to slow down really bad then after, the touchscreen would not work. stuck in lockscreen and the unlock slider would not move for life of me... nothing.. at all... no response except for answer and end call!!! the lockscreen slide would not slide. absolutely NOTHING. still boot up fine, enters bootloader tri color screen but when it goes to the screen where it asks you to set up everything like wifi, email, etc. it wont let me press anything. i tried task 29, but it gave me all these error messages, like cant enter bootloader, cannot connect to usb, etc. even if the phone is already in bootloader screen. can someone please help me out? maybe someone on here has run into the same problem before?

did i brick my phone? any replies would be nice

Try gong into the bootloader Manually and flashing a stock rom

Did you try to load with SD Card installed? Try to remove it and boot up device.

i did all that but its fine... i just called up tmo a day ago and they sent me a replacement. just got here today!

Related

Here's a tricky problem, need expertise!! Kind of urgent..

I have read and read and read. I have "bricked" my phone in the past and fixed it. I have used, tested, and flashed many roms from this site (Thanks to all cooks for their work!) but I still consider myself somewhat 'new' to troubleshooting.
I woke up this morning to make some important phone calls today and as luck would have it, my phone was stalled again. It's been doing that for a few weeks now. My last flash was Open Touch 5.0 UL I believe (either that or 5.2 biggy) and it has been working great except for the occasional freeze.
EDIT: Forgot to add, the actual problem is now it won't boot up after it froze this morning. Just sits at the boot screen
So I've tried my other methods of fixing it... /edit
Except this morning nothing is working. I have tried flashing with Orig. T-mobile ruu, tried SD flashing with the RUU_signed.nbh, tried restarting the computer, phone, removing battery and sim... NOTHING! When trying the sd flash (which I've never done before today, it reads and tells me to push the down button but then goes to bootloader screen and just sits there. With the RUU I'm getting err 300 but I'm using the SAME RUU (4.10...) that I've used in the past to reflash my phone AND tried the new one (4.26...)
Possible problem: Does it matter what kind of usb cable you use? I don't have the normal one I use as I am not home but I figured usb is usb...
I've read about it being a motherboard issue, how common is this?
I've read somethings about MTTY, would this apply to me??
Please help, anyone who has any suggestion, I'll try it!!
Stats:
IPL 4.10.0002
SPL 4.10.0000
NOT hard-spl'd
Wing w/ Open Touch Project 5.0 or 5.2
actualy the sd method needs hard spl thats all i can really provide
I appretiate it, that I did not know... I could barely find anything on how to do it even.
im having the same problem bt instead of freezing da screen jus goes different colors or jus goes gray and stays der
Thats basically what mine did. The colors would get messed up and no matter what button i pressed it would not do anything. My advice to you edrift, is BACK UP YOUR STUFF NOW and reflash it asap if you can still reboot. I can get into my phone at all now.
yea i tink i might jus throw my phone away.dis is jus gettin rediculous

Help, my device is broken?

My Touch HD doesnt respond, it hangs and restarts itself all the time. Today it chrashed totally and I cant start it no more. It comes to the text "smart mobility" then the softwareinfo in the right lower corner pops up and nothing more happens..
I cant do a hardreset. (tried with volumebuttons and powerbutton at the same time)
I cant upgrade the software..
Anyone had this issue before?
Servicecentre?
Sad times...
Cokey,
Can you even put it into the bootloader mode?
Cheers.
Ehrm, whats bootloader mode?
hold vol down, and press power on (keep holding volume down until screen comes on)
you should see a screen of 3 coloured bars
if you can do this, you should be also able to do hard reset. for a hard reset make sure you hold both the volume buttons down, and keep them held after you press power on
Tom
Okey, havent tried that yet. But hardreset wont work, with both volumekeys and power on...
I've just tried that bootloader mode and that works but a hardreset isnt working. It starts up as written above then the display fades out a bit. Nothing more happens...
Darn it...
Cokey said:
I've just tried that bootloader mode and that works but a hardreset isnt working. It starts up as written above then the display fades out a bit. Nothing more happens...
Darn it...
Click to expand...
Click to collapse
Cokey,
All is not lost, don't worry. If you can get into Bootloader mode, then you will be able to flash a new ROM onto it. Go to the ROM section and follow crackwhore's very detailed guide.
Have fun flashing!
Cheers.
PoisonWolf said:
.
Click to expand...
Click to collapse
Thx for the help...
After maybee 20 hardresets starts it finally started...
All seems ok with it right now... Will leave it on over the night so Im sure it wont hang/restart again..
Again thx for the help..
(Flashing is something I wanna try but I really want my OS to be in Swedish )
I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.
jchiou99 said:
I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.
Click to expand...
Click to collapse
Have you tried reverting back to stock rom to see if problem persists? If so, return device under warranty
J,
USPL or HSPL? Do you install any applications, or do you leave it as it is and it still crashes in a day?
Cheers.
jchiou99 said:
I have the same issues. I am constantly reflashing the ROM because the phone will not last more than a day before being stuck on the Smart Mobility screen.
I have been flashing all of Dutty's different ROMs including LEO R4 and WM 6.5 R14 Turbo, WM 6.1 etc every day for the past week. It still freezes daily and when reboot, it gets stuck on Smart Mobility Screen. I am ready to throw it in the bin!
Anyone got any ideas. Flashing ROMs isn't working or fixing it as I have tried all sorts. I have also upgraded the Radio yesterday, still doesn't help. Tried also a new SD card, again, still freezes.
Click to expand...
Click to collapse
No luck
I think my warranty is out the window when I tampered with the screws and broke the VOID Warranty sticker.
I have used both USPL and HSPL and same issues occurs. I think I have narrowed it down... if I don't touch the onboard memory, ie not install anything to the onboard memory or touch it too much in that area, then it will tend to be okay. It starts to freeze and lock up at Smart Mobility Screen whenever I copy stuff or active sync etc.... so far anyway.
Looks like its going in the bin... last resort tomorrow, revert back to stock rom and see how long it lasts.

[Q] No Bootloader, HSPL and HTC returns?

I've been using Android NAND for a while with no problems but the other day I struggled getting into bootloader. Eventually (for no obvious reason) it went in and I flashed the shipped rom. I tried bootloader again but no dice. Then I made the fatal error of flashing HSPL again only to get stuck on the O2 screen. I can't get any further.
I can't connect to the pc because it doesn't see anything and I can't get it onto bootloader to flash anything else. I've tried everything I can think of bar JTAG (which is out of my league) and I'm supposed to be sending it back to HTC tomorrow for a repair.
Question is, will HTC see HSPL installed without access to the bootloader and, if they do, will they tell me where to shove it?
..tried searching everywhere before starting a new thread...
jetsetwilly said:
I've been using Android NAND for a while with no problems but the other day I struggled getting into bootloader. Eventually (for no obvious reason) it went in and I flashed the shipped rom. I tried bootloader again but no dice. Then I made the fatal error of flashing HSPL again only to get stuck on the O2 screen. I can't get any further.
I can't connect to the pc because it doesn't see anything and I can't get it onto bootloader to flash anything else. I've tried everything I can think of bar JTAG (which is out of my league) and I'm supposed to be sending it back to HTC tomorrow for a repair.
Question is, will HTC see HSPL installed without access to the bootloader and, if they do, will they tell me where to shove it?
..tried searching everywhere before starting a new thread...
Click to expand...
Click to collapse
How did you flash shipped if you couldn't get into bootloader?
You're doing vol-down and power on right? If you get a splash you should be able to get into bootloader, because SOMETHING is telling your splash to show up.
Try putting the correct shipped on your SD and power up with vol down.
I think they will be able to tell that you modified it.
Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.
jetsetwilly said:
Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.
Click to expand...
Click to collapse
Well, I've seen lots of warnings about having your battery greater than 50% while flashing, which (obviously) means that if your device has run out of juice while flashing could lead to unrepairable (by end-user) issues .
Try orangekid's advice and report back.
jetsetwilly said:
Thanks for the quick response. I'll try it again with the sd card. The only thing I can think is that the battery died on me almost as soon as I tried the sd card shipped rom. I saw the bootloader for a second and then the phone went off. When I charged it back up, no bootloader...
The problem is I've tried so many things, I'm struggling remembering the exact order of my screw up. I have a feeling after the battery died and I couldn't get it into bootloader, HSPL was working and I flashed the stock rom using USB flash.
Click to expand...
Click to collapse
when flashing from SD, SPL and radio are the first 2 things it flashes afaik, so power out right when you started flashing could be a serious issue.
Hopefully what I said above works though, if your SPL is completely fubar I have no idea what HTC will say, what I would tell them if you try to RMA is you had problems with random reboots and did a hard-reset, then when it started flashing it just turned off for no reason and now it's weird or something like that so they think it was a regular stock hard reset thing and not a "oh **** I have to restore to factory cuz I have HSPL on here" thing.
Ok, so I tried about 10 more times with no joy - at least it's consistently broken now.
Thanks guys, just hoping for an 11th hour rescue. I'll send it off tomorrow and report back the outcome with HTC. I appreciate your help. I knew the lack of charge and flashing via bootloader was going to trip me up one day.
Was HTC able to bring the phone back to its original state or were you able to do something to get the issue fixed? I have the same problem. All I did was to load prj Clean Desire v0.3.2 ROM (this ROM is the same as Cotulla's but with few fixes). This was the first time I ever attempted loading an Android ROM on to my HD2. All looked well initially. The phone was rebooted after ROM was installed. I did intial setup like facebook acct, email, wi-fi, gprs, etc. Then after few hours, the menu button (windows button in HD2) and back button quit working. Even the power button when pressed for few seconds wouldn't bring up the power off and other options. I thought a soft reset would fix it and then I pulled the battery off and restarted. All I now get is the first boot screen with "123456...go.go.go..." and then a white screen with HTC on it. Nothing more. It is stuck there. I tried getting in to bootloader, but I couldn't. Holding down the volume-down and then pressing the power button just restarts the phone as mentioned above and takes me to the HTC screen. Not sure how can I get to the bootloader. Desperately looking for help....

[Q] White screen

Hi, I recently sent my phone in to have the USB connector port repaired, when they sent it back everything was hunky dory. I immediately installed Android, the TyphoonN ROM by Twyeen. It was working fine no issues or anything then about a week ago it wouldn't load the screen, so I took the battery out put it back in and there was a white screen. I was driving at the time so my girlfriend kept trying it, anyway after about 30minutes it booted fine.
So I just went on with my phone ignoring what had happened, and yesterday the same thing happened and it has been just under 12 hours now and every time I turn it on it has a white screen, unless if I hold volume down and go into bootloader. This is the weird thing as the bootloader loads fine, the full Tricolour screen and everything. My computer also recognises my phone in bootloader.
Can someone help me please?
If your bootloader loads fine I would suggest a full reset from square one installing hspl, magldr, then android.
Sent from my HTC HD2 überphone
Ok thank you. How would I go about doing that please?
Did you fix that problem?
I think I'm in same situation.
Give me some advice, please.
Erm no, I left it for a while and it was fine, but it did it twice at work yesterday and now wont come out of it after over 12hours again. If you are in warrenty I would unflash everything and send in to HTC.
Sorry.
Thank you for your help & advice. But my warranty is expired...
And when I tried to flash back to init., it didn't work.
leoimg.nbh - 9% and reboot & white screen
task29 - about 4% and reboot & white screen
HSPL - 1% and reboot & white screen
Anyone can help me??
Thanks in advance.

Need help, dont know what to do!!

okay you guys, i dont know if im posting in the right section or not.. but i figured it would be good to post in the general section.
i have a tmobile hd2... it wont boot. sometimes i get the tmo bootscreen and it gets stuck there, other times its unresponsive, and other times it vibrates seven times and the screen never turns on..
i just want to mae this thing functional again. is there any way i can bring this device back to stock? whether its with a windows rom, or android rom, i really dont care.. lol i just need help. anything would be greatly appreciated.
if you have wp7 on it...your problem is because of incompatible sd card..try another sd card and hard reset
GunbladeGriever said:
okay you guys, i dont know if im posting in the right section or not.. but i figured it would be good to post in the general section.
i have a tmobile hd2... it wont boot. sometimes i get the tmo bootscreen and it gets stuck there, other times its unresponsive, and other times it vibrates seven times and the screen never turns on..
i just want to mae this thing functional again. is there any way i can bring this device back to stock? whether its with a windows rom, or android rom, i really dont care.. lol i just need help. anything would be greatly appreciated.
Click to expand...
Click to collapse
Just thinking it could be a bad battery, but more info would be helpful.
Or check if battery pin is bent
Sent from my HTC HD2 with WP7.5/android miui using tapatalk
battery and pins are fine... th sd card was working before but now the phone seems to have been condemed.. any information you would need just feel free to ask, i dont really know what to tell you guys since i dont know whats wrong with it
I managed to get to the rgb screen.. I'm guessing hspl is installed, because it says hspl on the screen lol.. Any suggestions on what I should do from here?
Sent from my PG86100 using XDA App
that happened to my phone once. i thought my battery was fried or something, but it turned out that my pins were bent. works fine now.
if you can get to the RGB screen, your phone is still safe i believe. Try getting a compatible SD card and then try and flash another WP7 rom. Also make sure your HSPL is 2.08. Anything otherwise, won't boot also.
HSPL must be 2.08.... if any other version, WP7 wont boot... but most of problems in sdcard compatible
task 29, and reinstall hspl , than magdlr. also make sure of bad blocks.
okay, at first i tried an ruu that i got directly from tmo but it would always hang at 8%... then i ran the task 29 file and it went through 100%... im gonna let the battery charge for a little bit since i dont want anything else to go wrong... im going to search on how to install hspl and everything else.. im asuming that i need an sd card for this lol. thanks everyone for the help!
Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Guys I’m having a similar problem. I had “XBmod-Yuki 2.1” loaded yet I was experiencing sporadic reboots.
I decided to re-flash using the SD card advice provided by XDA site. I purchased a new compatible SanDisk 16gb.
While following the XDA instructions to the letter, I completed the “Flash the ROM with DWI” step (w/ SD Removed) and my phone is now on an endless reboot loop. After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
The phone is not bricked because I can still re-flash the TMO stock 3.14. Yet when I try again, after “123456 GoGoGo” the screen goes dark and reboots; endlessly.
I love Windows Phone 7.5 Mango and I must restore my phone to its glory…
Please help! What do I do to get pass this paralyzing issue???
insert card to phone and turn on with Volume Up + Down + Power together.... when white screen shows, follow instructions on screen...
Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Thanks for the reply DXDY...
I tried what you suggested. The master reboot completed and the phone rebooted into the same endless reboot loop.
My steps have been to:
reflash stock 3.14; allow complete boot up
install magldar113_daf
delete mbr using magldr113
Enable 24MB extra memory in Magldr services
Flash the rom with DWI...
after i flash the rom it reboots in to the endless loop. it never completes a boot up cycle. Right after "123456 GoGoGo" the "tomobile "stick together" logo flashes and the phone reboots; endlessly...
I have tried different roms; exact same behavior...
it has to be something simple because, the phone is not bricked; I can still re-flash the TMO stock 3.14. The stock ROM works perfectly and my SD card (Sandisk 16gb class 4) still works perfectly also...
Any help you can provide is greatly appreciated...
only problem then is SDcard.... try boot without sdcard for test.....
Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
i have tried reflashing with the SD card in the device and with the SD card removed. Once before i was able to flash the either way (with or without - both ways worked before). Now immediatley after reboot the device enters endless reboot loop...
any help is appriciated...
try with NAND toolkit... http://forum.xda-developers.com/showpost.php?p=19931919&postcount=501
wipe NAND with Task29, check and install again HSPL 2.08
flash WM6.5
flash MAGLDR
after that flash WP7
dont know which other to advice you...
melcad Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endless
what is task29? i understand the other items. i just need clarification on task29...
Task 29 formats the partition drive of your device where the ROM resides.
it's cleaning partition, removing any leftover junks thereby giving a fresh partition for the ROM to operate
Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Wow, that did it! the task29 cleaned up the NAND as you said and allowed me to reflash WP7...
One last question; when updating WP7 using the cab sender method; may I remove the languages that i dont need from the RAR pack???
incompatible sd card....change and try again with another sd card
dont remove the language cabs...preferred to keep them in

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