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Hello,
When I use the facebook app come with HD2, I found that the app cannot remember my email and password even though I checked "Save Login" already. I need to enter them everytime when I run the apps.
Anyone faced similar problem? Any solution?
Thanks.
Edward
Close the app by hitting the X in the top right corner and never select log out/sign out.
lorin.bute said:
Close the app by hitting the X in the top right corner and never select log out/sign out.
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Click to collapse
Thanks a lot for your reply. However, actually I used X to close the program (although I use task manager to close the application instead of minimising it) instead of log out. I also noted that in the registry there is a key called "login" under facebook. However, everytime when I run the app, the program still asks me to enter username and password.
I am getting this problem also.
It all started after the phone cocked up opening an email from the sense viewer - I had to soft reset and after that the HD2 had lost all passwords, email acounts and Wi-Fi keys etc. Every thing is fine now I have re-entered the details apart from the facebook app?
I have tried re-installing facebook but that doesn't help.
I know most people recommend using the web version, but I quite like the app and this is a real pain in the ass to input password each time I use it
Any ideas anyone?
Thanks
Same problem over here. It happened to me yesterday while installing and de-installing some custom manilla cab's ( sorry, I can't recall which). I had to reinsert all my passwords but the facebook app is the only one keeping asking for the login info.
I appreciate if somebody come with any ideas. Really I don't want to hard reset my device.
Thanks
It doesn't happen to me at all. It didn't on my previous 3 wm phones. I don't know why you get this behavior.
Me too
I allso have this problem. My phone suddenly lost "all" settings, and now Facebook won't remember my credentials.
Me too!
Wont remember my login details?!
My phone has lost all settings today twice (wi-fi key, email settings etc), and still won't remember fb at all!
Would a hard reset be the best bet for resolving this?
No idea mate, but I hope not! Dont want to loose everything!
The same problem here. Any solutions ??
Same problem here, always requires username/pass everytime. Very frustrating
Unfortunatelly it is same here too
extremely annoying!
The solution for this has already been found. Install Omarket and search for the facebook app.
http://forum.xda-developers.com/showpost.php?p=6524948&postcount=47
This is odd. The phone has been working without a glitch and all of a sudden I tried to open an email and got a FC error. I can see the list of emails but cant open any of them. It still syncs ans shows new incoming emails but I cant open them. I deleted the couple apps that I recently installed, restarted, wiped out the exchange account, reset the account and still getting the same error.
any help? Its not rooted if that matters.
Bump.... I've emailed HTC as well and no solution still. If it is any indication, it is the com.android.email process that locks up each time.
not that anyone seemed to care, a hard reset did resolve the issue once setup again. hopefully it just doesn't start doing it again.
This also started today for me, rebooting didn't do anything, and I would rather not reset everything. Deleting the account and creating it did not work.
post up if you figure anything out. Mine is still working fine since the hard reset but I really dont want to have to do that every week.
Try doing this to rest your email app only:
Settings-Applications-Manage Apps-email-clear date, clear cache
That is your best bet to avoid having to do a full factory reset.
As well, you can also check out TouchDown by Dataviz. Amazing exchange email client! You can get a free 5 day full demo before you buy it. Well worth the money, IMHO.
For some reason my googlemail account has disappeared from my phone. I have a notification I have mail, and when I go into mail from the home screen tab the new mail is displayed, but when I press it nothing happens, it won't go to inbox.
If I go into mail via the start up menu my googlemail account isn't there. All I have listed is hotmail, and add new account. If I try to add my googlemail it won't allow me saying I have already set up an account with that name. Where's it gone and how do I get it back?
Ok, I've fixed it by restoring my phone. It would be nice to know what happened though???
Yes, this happens on occasions.
I think the way I fixed it last time was to go >menu>account settings> where you should see the "lost" gmail account. If you then select it and walk through the setup again for that account it sorts itself out.
I'm 90% confident this is how I fixed mine but it was a while back so memory is a bit dim.
WB
wacky.banana said:
Yes, this happens on occasions.
I think the way I fixed it last time was to go >menu>account settings> where you should see the "lost" gmail account. If you then select it and walk through the setup again for that account it sorts itself out.
I'm 90% confident this is how I fixed mine but it was a while back so memory is a bit dim.
WB
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Thanks. I went through the setup and that's when it told me I already had an account with that name and couldn't go any further.
I had a new problem this morning. I had all my email accounts there, but when I clicked on them nothing happened, ie I couldn't go to the inbox. A soft reset fixed it, but why am I getting so many glitches?
snerkler said:
Thanks. I went through the setup and that's when it told me I already had an account with that name and couldn't go any further.
I had a new problem this morning. I had all my email accounts there, but when I clicked on them nothing happened, ie I couldn't go to the inbox. A soft reset fixed it, but why am I getting so many glitches?
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I am having the same sort of problem. My e-mail accounts have disappeared after a soft reset. This is the second time it has happened. Out of interest, what are you running on your device? I would like to see if there is a common theme beyond it being a problem with HTC's software.
clockworxx said:
I am having the same sort of problem. My e-mail accounts have disappeared after a soft reset. This is the second time it has happened. Out of interest, what are you running on your device? I would like to see if there is a common theme beyond it being a problem with HTC's software.
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Click to collapse
Not a lot, a few registry tweaks, SPB BAckup, memmaid, resco registry editor, phm regedit.
I got my email settings borked a couple of times now, and I run a standard ROM with very little third party software, and certainly nothing tweaky or email related.
Not sure what triggers it, TBH.
Jim Coleman said:
I got my email settings borked a couple of times now, and I run a standard ROM with very little third party software, and certainly nothing tweaky or email related.
Not sure what triggers it, TBH.
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Click to collapse
Presumably, you're using the latest HTC official ROM?
clockworxx said:
Presumably, you're using the latest HTC official ROM?
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Click to collapse
1.66, yes. It happened in 1.48 too.
Jim Coleman said:
I got my email settings borked a couple of times now, and I run a standard ROM with very little third party software, and certainly nothing tweaky or email related.
Not sure what triggers it, TBH.
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It has happened to me a few times. I think it only happens after a soft reset. I tend to lose my network settings too.
johnk1973 said:
It has happened to me a few times. I think it only happens after a soft reset. I tend to lose my network settings too.
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Click to collapse
These are precisely the same symptoms as my device is suffering. Hell, I could buy a Caithness paper weight for less money and it would do roughly the same job (possibly better).
My phone is also having the same symptoms - loosing email and network settings randomly. Any cause or solution as yet?
My phone loses it's email settings when I pull the battery. They are still there but the pop and smtp settings disappear so they won't work anymore. Also my router security code is gone too. If I reset with the red button there there is no problem.
I was having this problem maybe one a week but since i upgraded to one of the latest custom Roms it hasn't happened since... Must be because of the very latest version of Windows they are using, M$ must of sorted a bug or two..
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.
Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.
Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan
I had same misterious problem two times, and I didn't understand why...
:-(
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.
Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
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Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....
try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html
Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Dan.S - yes, it works, thanks so much. ;-)
It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.
Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...
Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!
Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk
I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.
I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.
With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.
Check the sync
Also, check if you jave restricted the background data at the data usage
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
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Click to collapse
I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.