Database Users

Gmail sync is busted

My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?

I've got the same problem today. It seems that it's a server problem.

Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.

I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...

Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.

Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.

denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
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On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.

uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
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They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.

pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
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Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.

denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
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Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.

Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.

Missing Email account in WinMo, but shows up in Sense

***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.

Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.

This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...

Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.

it happens on stock and on custom roms. havent seen a fix yet

Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.

I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...

Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.

It also happen to me. I believe this is because of the 2.13 update by T-MO.

Glad this thread exists. I ran in to this issue today too.

Gmail wont sync after root?

So I successfully rooted my phone, removed abunch of bloatware, like verizonbackup, friendstream, tweeter, flickr, and a few others. but now my gmail wont sync automatically, i have to manually refresh my inbox, it doesnt seem to be "pushing" new messages to me and its getting very annoying. Is anyone else having this problem?

I think we will start seeing more and more of these issues as people root the phone and/or remove apps that they think are "bloatware".
Did you try removing and re-adding your gmail account?

I just completed rooting my phone this morning, but only removed City ID. My gmail is working normally, including giving me new mail notifications as soon as emails come in. Maybe you deleted something you shouldn't have deleted.
As an aside, why did people hate City ID so much? I deleted it because everyone else was, and because I wasn't using it, but not really sure what it does.

areghas said:
So I successfully rooted my phone, removed abunch of bloatware, like verizonbackup, friendstream, tweeter, flickr, and a few others. but now my gmail wont sync automatically, i have to manually refresh my inbox, it doesnt seem to be "pushing" new messages to me and its getting very annoying. Is anyone else having this problem?
Click to expand...
Click to collapse
If you removed the verizon backup assistant you have to do a factory reset, meaning wipe all your data, this could be your issue. I seen somewhere else saying you have to do a factory reset once you remove that.

sdorn77 said:
As an aside, why did people hate City ID so much? I deleted it because everyone else was, and because I wasn't using it, but not really sure what it does.
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It nags every 15 days and wants $2.99 a month fee. It is useless since all it does it tell you what the city and state is associated with the caller's area code and exchange. Most everyone knows the local area code and exchanges. if it was a one time $2.99 maybe, but $2.99 a month they are crazy.

wpbear said:
It nags every 15 days and wants $2.99 a month fee. It is useless since all it does it tell you what the city and state is associated with the caller's area code and exchange. Most everyone knows the local area code and exchanges. if it was a one time $2.99 maybe, but $2.99 a month they are crazy.
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Click to collapse
I agree. That would be irritating as hell. I have only had my phone for 3 or 4 days, so I hadn't seen any nag screens yet. Now hopefully I won't!

sdorn77 said:
I agree. That would be irritating as hell. I have only had my phone for 3 or 4 days, so I hadn't seen any nag screens yet. Now hopefully I won't!
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Oh, you will I think the cost is outrageous too, especially since all the program is doing is checking the XXX-YYY-0000 against a data base, where X is state and Y is town.
As for the OP, just go into Applications menu and clear your Gmail and Gmail Storage cache. We used to have a similar problem way back in the dark ages of 2008 G1, when rooted owners would immediately uninstall the Fave 5 application Tmo so kindly put on there, which would immediately erase all Cloud contacts AND break sync

I performed a factory reset after removing everything I didnt want, but I think I read in another post that it might have something to do with friendstream.apk, does anyone happen to have this and can host it somewhere? I'll try removing and readding the email account.

areghas said:
I performed a factory reset after removing everything I didnt want, but I think I read in another post that it might have something to do with friendstream.apk, does anyone happen to have this and can host it somewhere? I'll try removing and readding the email account.
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Click to collapse
Same here.....looking for the friendstream.apk. On a side note, don't install the friendstream.apk for the evo, as it put me in a nasty reboot loop.

I too am having this issue, but it is only happening to one of my two gmail accounts, one pushes fine but the secondary account I have to manually refresh to get my email. I haven't removed any bloatware from my phone.

Count me in... Neither HTC Mail nor gmail are auto syncing on their own. If I turn OFF then back ON the auto sync (via the power widget) they sync, but any futher emails are not working.
This is on the leaked 2.2 for me

[q] n4 pa 3.6/3.65 email not working!!! Help

2 weeks ago I flashed PA 3.6 on my N4. after a day or so i noticed that i was not receiving any incoming emails on a Hotmail or exchange account. BUT if i went into the email account and manually hit the "sync" button emails would populate. I was previously on a PA 3.XX Rom and had no issue.
I installed the new rom, wiped cache, installed Gapps update, Fix and still nothing. The only new app i installed was Swipe, i uninstalled that, cleared email app cache and still nothing unless i manually sync. I then moved up to PA 3.65 yesterday and the same issue. So i decided to delete all the email accounts and re-create them. Now it lets me create an account and verified the credentials on the accounts but never completes a "sync" and seems to be stuck in a constant loop.
This is on wifi or the network. Anyone have similar issues? i have found no posts regarding this. Worst case i could just do a factory reset and try that if i have to.
Thanks!

I get this all the time with new ROMs. The last ROM that acted up was MakoColors, before that was MIUI, then PA before that. It must just take time, because my Nandroid backups (I rotate between PA and MIUI every week or so; I love them) seem to be working. I encounter it every single time I try a new ROM, then it just magically fixes itself after a few days. I don't understand it either, OP. I have a Gmail and a Hotmail account; the Hotmail account is the only one that has problems (makes sense that the Gmail one wouldn't act up). I have no idea how to fix it though. It's quite annoying.

I wish that was the case. I had 3.6 installed for about 9 days and it was still the same story. I've tried to change from push to a different interval and back to push and same outcome.

Ok, I gotta bump this thread because I'm now getting this problem with the 4.3 leak. My email refuses to sync no matter what I do. It's a Hotmail account. Anyone know what could be the cause? Stuck on the sync screen with no emails or anything on my phone.

Johmama said:
Ok, I gotta bump this thread because im now getting this problem with the 4.3 leak. My email refuses to sync no matter what I do. It's a Hotmail account. Anyone know what could be the cause? Stuck on the sync screen with no emails or anything on my phone.
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Click to collapse
I fixed my issue by doing a factory wipe. nothing else worked no matter how many times I flashed.

let it in peace, it will sync. this is not a problem with a rom, not pa or miui or whatever you flash - it just takes times. i recently bought my mom a macbook air, it took one hour until her mails were there, when i set up one of my android device i just put them away to allow them to get sync their stuff. i noticed especially in the legacy mail app this can take quite long but you can be certain there is no difference between stock android and PA in that regard.

I flashed pa 3.65 and it worked, I just had to start clean. dirty flash was producing the same result every Rom I flashed.

I had this happen to my Nexus 7. For about a month. No play store. It linked fine, I could go into the play store on the N7, just couldn't install from the browser. A little inconvenience, but no biggy. Today I wanted to squash it. lol.
What I did was clear data and uninstall updates from settings-apps-all. Then opened up the play store and saw it was the old version of play, which was fine. Exited out and went back into the play store. I got a message that I needed to enable or download the play services app from the play store, which is weird because I already have it. So what I did there was clear all data in that app and sign into the play services app. Again, exited out and went back into the play store. Play updated automagically, but I still couldn't see the N7 listed under my devices in my browser. I let it go for about an hour because I got busy at work. Decided that if it didn't show up by the end of the day, I would factory reset and redo everything. So I began my titanium backup.
Before that, I let TB and went into the market update helper to attach the apps again to the market. Then I started my apps and data backup just in case I needed to do a factory reset.
About a hour later, I see the N7 back under my settings.

I stopped receiving email notifications!

Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!

Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk

I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.

I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.

With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.

Check the sync
Also, check if you jave restricted the background data at the data usage

I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.

greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
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I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.