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None of RUU for O2 terra!How do I do?
Because there is no RUU, there is not much that you CAN do.
I would just send it back and get it replaced and just pay the fees.
Or you could just wait for o2 to release an RUU, which might never happen
fzzyrn said:
Because there is no RUU, there is not much that you CAN do.
I would just send it back and get it replaced and just pay the fees.
Or you could just wait for o2 to release an RUU, which might never happen
Click to expand...
Click to collapse
Thats right.
I said that tried to hardreset my device and then it got briked.
And I disclaimed that the slider is very loose.
There fore I got a new one.
Hope that helps.
I'm a little frustrated with waiting on expansys to re-stock. I ordered my device monday Nov 10th. After verifying the credit card mess they updated my status to "waiting to for re-stock". But whats crazy is that Expansys-usa.com says that they have some in stock. When i called and inquired about it, they said that its at thier central location and not thier usa location. Their just waiting for their next shipment.
I just want to order the device and it be on its way.
Sorry for venting, I just dont know where to order at and it actually gets shipped without any delays. I have tried searching via google and the websites dont look to promising. I know of Clove Technologies....but i thought that might be the same situation.
Kenjari said:
I'm a little frustrated with waiting on expansys to re-stock. I ordered my device monday Nov 10th. After verifying the credit card mess they updated my status to "waiting to for re-stock". But whats crazy is that Expansys-usa.com says that they have some in stock. When i called and inquired about it, they said that its at thier central location and not thier usa location. Their just waiting for their next shipment.
I just want to order the device and it be on its way.
Sorry for venting, I just dont know where to order at and it actually gets shipped without any delays. I have tried searching via google and the websites dont look to promising. I know of Clove Technologies....but i thought that might be the same situation.
Click to expand...
Click to collapse
I just order today and now Expansys says that only have a new stock at 6 of December...
I ordered mine from Expansys HK, and they luckily had one piece in stock remaining, and i got it today, at my friends place in HK! (still gotta wait for it to come to my country! argh!)
I saw that Expansys UK has good stock, i mean, couple of days back, they had around 59 in stock, and were ready to ship it to HK if i wanted. (Coz expansys-hk had the last piece, so didnt order from expansys-uk)
i suggest call them up (UK) and find out of the stock position, dont go on what they say on the site!
Expansys US showed 1-5 in stock, and when i called, they told me they are out of stock! buggers!
Insane Devil said:
I ordered mine from Expansys HK, and they luckily had one piece in stock remaining, and i got it today, at my friends place in HK! (still gotta wait for it to come to my country! argh!)
I saw that Expansys UK has good stock, i mean, couple of days back, they had around 59 in stock, and were ready to ship it to HK if i wanted. (Coz expansys-hk had the last piece, so didnt order from expansys-uk)
i suggest call them up (UK) and find out of the stock position, dont go on what they say on the site!
Expansys US showed 1-5 in stock, and when i called, they told me they are out of stock! buggers!
Click to expand...
Click to collapse
Dear Friend,
How much you got it from expansys? And also how much did the indian customs charging you? i am all set to buy from Clove, is it a good decesion?
Expansys are shady, they told me when I ordered from them everything was in stock and would be dispatched same day (twice). However they didn't have stock, also was real nice to inform me as well. Cancelled my entire order with them (which was a few things inc an HD) and went elsewhere. Still waiting for them to put the money back in my bank account too....
Also in the UK they are actually a bit more expensive than other sites.
askadc said:
Dear Friend,
How much you got it from expansys? And also how much did the indian customs charging you? i am all set to buy from Clove, is it a good decesion?
Click to expand...
Click to collapse
Hey there,
Dont even think of importing it via courier, else the Indian customs will levy a heavy duty on it, and even stall it for a couple of months!
I got it delivered to my friend's place in Hong Kong itself, and he will be bringing it along with him when he comes here in a week or 2.
Bought it for HK$6205 - VALUE PACK! (Around INR Rs.41,000/-)
Contains:
1x HTC Touch HD
1x HTC Original Car Charger
1x HTC Original CASE for Touch HD
1x HTC BT M200 Bluetooth Headset (i exchanged this with a JABRA one)
Possible solution
Well now I get. So here is my solution. I still have my order with Expansys. They do not have any in stock. I just called them an hour ago. They said they wont have any til late November.
So I ordered from Clove Technologies. Does anyone know if they have it in stock? I'm going to cancel my order with Expansys as soon as I know Clove have shipped it. Hopefully they have it in. Another user here informed me on how well they are with orders. Hopefully I can here something from them today.
Last, I know there will be some customs form I have to fill out....any idea on the added delay with that?
www.devicewire.co.uk have it in stock and they cost only £514 inc VAT. Hurry, they are flying of the shelves quick! I also have a £10 expansys voucher for the first person to ask!
"Over 30 In Stock" Yet Truly Out Of Stock
lombardo8 said:
www.devicewire.co.uk have it in stock and they cost only £514 inc VAT. Hurry, they are flying of the shelves quick! I also have a £10 expansys voucher for the first person to ask!
Click to expand...
Click to collapse
Just got off the phone from Expansys UK. They have got a back-order of over 300 to fulfill. Just to let you know if you are thinking of ordering. This is with the website saying "OVER 30 IN STOCK. IF YOU ORDER TODAY YOU WILL GET IT TOMORROW".
<rant>
It seems a tricky way of representing actual stock to the innocent buyer. Again that teaches us to CALL FIRST & confirm. Asking the key questions and not just go by what you read on the site. I'm sure they've got it all covered on small-print somewhere. You can cancel at any time though, they did say that. </rant>
Expansys lying on delivery date
As most of you have ordered my HTC HD from expansys Hong Kong at the time they were saying it should be delivered with 6 days. Since them the delivery date has been postponed and postponed. Therefore I have cancelled my order because the device will be available in any Hong Kong shops at the time of their delivery.
I am lucky enough to have my office close to their Hong Kong office. Therefore I cannot resist to go there to explain what I thing about their lies.
I ordered one from Clove and they dispatched the second day..
I'm from China and the phone's already arrived at Hong Kong today.
I should get it tomorrow
Just to throw my 2 pence in about Clove Technologies - I ordered my HTC Touch HD from them last Saturday, and the phone arrived on Wednesday. It would have arrived on Tuesday, but they had to do an extra security check to ensure I was the cardholder (which I respect quite a lot). So all in all, a very positive experience with them.
It's a shame that the price from Clove is £539.33 including VAT though....
maddie said:
I ordered one from Clove and they dispatched the second day..
I'm from China and the phone's already arrived at Hong Kong today.
I should get it tomorrow
Click to expand...
Click to collapse
I ordered from clove too. very fast service. btw, i have ordered mind in expansys and they keep delay the order, the worst part was that when i ordered it showed in stock and once i placed the ordre they told me it will be delay... end up cancel and order from clove.
i ordered mine from Clove.. i live in California, USA. i payed for the extra 5GB for shipping so it shipped FedEX..i ordered on.. Wed? i was suppose to get it on Friday morning but stupid fedex took to long and the phone missed the flight. so i have to wait the weekend. getting it tomorrow or else im going to yell at them.. the total price was about 482GB but thats not inc VAT since im from the USA.. it was about 720USD + 20credit card fee for being international (LAME).. but yea.. it was good transaction. EDIT sry but the price has gone up on clove since i bought it.. >.> like 15GB i think it was.. 20UDS?
BTW... gget ready to send a statement of some sort to them to verify your addres.. + fill out a form to FedEx or whoever is shipping it so they know its legal to bring it here..
ALL YOU NEED:
date:
quantity of item: 1
device name/type: BLAC100
trade name: HTC Touch HD
FCC ID: NM8BKNV
Description: PDA Phone
Manufacturer's name and adress:
HTC Corporation
No. 23 Xinghua Rd.,
Taoyuan, Taiwan, ROC
Consignee's Name: (THATS YOU!!!) name and adress
Importers name and address: the person you bought it from and their address
Print your name..
Signature
Date
Part 2:
"X" on number 7 (most likely) for personal use item.
would like to share it cuz no one really mentioned it in the forum and i was surprised but it went okay..
now to hope the phone is okay..
anything else? hahahah
ill probably be posting pics and everything.. even of the accessories .. cuz im new to HTC and i didn't find good pics..only of the phone.. i want more..
im new to WM too...
and nothing big on the subject..
WM been out forever but there are NOOBIES out there..
like me!
thanks for reading... also.. just to let you know.. apparently the gloss paint chips.. but iono? im going to use the phone and see if its good but leave it in the box until invisibleSHIELD comes out with a cover... they said 1-2weeks.. i need to talk to them again.. they were suppose tto get a phone from someone but not confirmed ..
i ordered from Clove as well with 2-day FedEx international shipping. all i had to supply FedEx was the FCCID to get it through customs. happy as can be with my device!
This is a long saga, but I hope it will prevent anybody else from losing $700 by buying a Touch HD in the U.S. from Expansys, or even dealing with HTC.
I bought my Touch HD from Expansys USA in April 2009 for full price ($700). I had previously bought two Advantages from them, the 7501 and then the 7510. I was looking for the Touch HD to provide much of the same capability as the 7510 in a smaller form factor.
The Touch HD worked fine, except for an occasional screen flicker. While looking at various Touch HD forums, I found a reference to the flicker issue and some HTC hotfixes and a ROM update that would fix it.
I went to the HTC website and saw the hotfixes and the ROM update and opted for the ROM update as it seemed to roll in a number of other hotfixes. I put in my serial number and it said that the ROM applied and then it let me download it. What a disaster!
As soon as I did the ROM update (and I have done ROM updates on many a phone and PDA), my screen colors went crazy. I finally figured out that turning the screen display off and on corrected the colorization problem. But then the HD would run for about 30 seconds and lock up to where only taking out the battery would let me restart it. It would, however, hotsync.
I called HTC USA and they recommended reinstalling the ROM update with a fresh download from the website. Did that twice. Same thing. I called back, and then they said that I would have to call HTC International as HTC USA did not support the Touch HD.
Called HTC International. The nice bloke in the U.K. researched the unit from the IMEI number and said that it was a French version with a UK ROM overlay, but that HTC USA would have to service it as it was sold in the U.S. He said that it sounded like it needed to be sent in under warranty to have the ROM reflashed.
Called back HTC USA. They finally gave me an RMA to send it in. I did. They got back to me the day after they received it and said:
(1) The INITIAL ROM on the device was unauthorized (on the phone they said ILLEGAL) and, therefore, the warranty was voided. They would not/could not tell me what the initial ROM was or what is the authorized ROM version. I would just have to take their word.
(2) That the motherboard AND LCD must be replaced! They could not say why, except that the unauthorized ROM caused it (?).
(3) The above would cost me $546 on a two month old smartphone, and then I would only have a 90-day warrant but only on the replaced items, nothing else.
Wow. I called Expansys. Somebody dutifully recorded it and said that they would send it to the warranty department and somebody would get back to me by e-mail. When? Don't know.
The Touch HD is a great device. But I fear that owning an HTC device in the U.S. is too great a gamble.
Beware.
LeeBv said:
This is a long saga, but I hope it will prevent anybody else from losing $700 by buying a Touch HD in the U.S. from Expansys, or even dealing with HTC.
I went to the HTC website and saw the hotfixes and the ROM update and opted for the ROM update as it seemed to roll in a number of other hotfixes. I put in my serial number and it said that the ROM applied and then it let me download it. What a disaster!
As soon as I did the ROM update (and I have done ROM updates on many a phone and PDA), my screen colors went crazy. I finally figured out that turning the screen display off and on corrected the colorization problem. But then the HD would run for about 30 seconds and lock up to where only taking out the battery would let me restart it. It would, however, hotsync.
The Touch HD is a great device. But I fear that owning an HTC device in the U.S. is too great a gamble.
Beware.
Click to expand...
Click to collapse
sorry to hear of your troubles... if you buy from Expansys, yes, it's a gamble...personally, i don't trust where they get their phones and have heard similar stories to yours. that is, you buy a device only to find it was for one country and flashed with a different ROM.
for that reason, i used other - more reliable - sources for mine. i've had 2 HD's the UK version (without US 3G bands) and the Telstra version (with US 3G Bands) and have not had any issues with either.
if you reasearched this forum, i think you would have been able to resolve your issues. one thing you did, that you may not have been aware of, is to flash a ROM that wasn't compatible with the SPL on your device. this is why you got the "infamous green screen issue", which is easily correctable (check out the link in my sig). using a ROM with the incorrect SPL also causes other problems with the device. if you haven't returned or sold the phone, do a little research read the link in my sig, and you should be able correct your issues. hope my feedback helps you get your HD in order...
LeeBv said:
As soon as I did the ROM update (and I have done ROM updates on many a phone and PDA), my screen colors went crazy. I finally figured out that turning the screen display off and on corrected the colorization problem. But then the HD would run for about 30 seconds and lock up to where only taking out the battery would let me restart it. It would, however, hotsync.
Click to expand...
Click to collapse
I'm probably wrong but the description seemed very similar to when I flashed a rom with the wrong version of spl...
Cortez:
Thanks for the reply. I'll go look at it...but I wasn't looking to flash an incorrect ROM on to the device, so I didn't do any research on it. I thought it was a manufacturer approved ROM update. I haven't delved into this forum as deep as I probably should have.
Do you think this thing is recoverable?
TC,
I'm sorry to hear about your troubles. I avoided Expansys at the end of the day and just went with Newegg.com instead (they sold it for 649.99 USD with free-shipping and no tax).
Cheers.
http://forum.xda-developers.com/showthread.php?t=505377
Look at this thread LeeBv and maybe you could find an answer to your dilema.
Maybe you can recover your device.
I´m a proud owner of a HD.
Regards,
Wow dude, sorry to hear about your misfortune. I own an HD in the US, and I've never felt better. Then again, my last phone was a crappy razr from t-mobile. Also, I got my HD for free!
fedruiz:
Cortez sent me the link, too, and I've been reading it. Thanks.
freakonaleash:
Wow -- if I had realized that Newegg sold the HD I would have definitely bought it from them as I've had very good experiences with buying from them in the past. I didn't realize that Expansys was selling gray market stuff with no warranty. Of course, the HD in the box has a warranty certificate saying that it's a two-year guarantee -- but obviously that isn't true. I have bought gray market items in the past, but I knew that they were as they were listed as such.
Thanks
Im curious, did reflashing the SPL fix the problem?
From what I gather you had a custom ROM on the device in the first place, therefore you must have a hacked SPL or modified bootloader in-order to flash a custom ROM. Now if you read that thread listed above very carefully and follow the guide to the tee then I believe your problem will be solved.
good luck.
LeeBv said:
This is a long saga, but I hope it will prevent anybody else from losing $700 by buying a Touch HD in the U.S. from Expansys, or even dealing with HTC.
Beware.
Click to expand...
Click to collapse
retract what I said
HOLY Sh%T!!
This is unbelievable.
Today I got my Touch HD back from the HTC USA repair center in Indianapolis. When I put the battery in and turned it on it was in the same sad state.
As a reminder, HTC USA said that the 1.56 ROM on it was ILLEGAL and completely voided my warranty. They wanted $586 to replace the motherboard and the screen to fix it, and then the only thing that would be under warranty would be the items replaced for 90 days.
Expansys offered to send the HD back to Expansys France where they got it from, but said it would take at least EIGHT WEEKS, and then they could not guarantee that it would be fixed.
So, I followed the recommendations on this forum and went through CrackWhore's process and replaced the SPL. The instructions were great.
When the HD rebooted, it was PERFECT! It recognized the new ROM, the screen was as beautiful as ever, and it runs faster!
I did a hard reset and then a full sync, and I'm back in business.
I couldn't have done it without you folks.
Cheers
HTC America in Huston TX or Indianapolis is close to a scam, I suggest to submit an official complain to www.bbb.org and sent a registred letter to HTC America in Bellvue WA. Here is what is going on in fact:
Week 42 to week 49 (SN 842 to 849) had a bad GSM chipset batch and was never done a public recall, they try to hide this problem hopeing the warranty will expire. The bug is visible ONLY in EDGE not in 3G so this is the reason the 3G in Europe will not nottice this problem easy, sooner or later ALL chipsets will fail, is a batch problem. I strongly advise who have this range of SN to disable 3G for few days and let only EDGE. Than observe on low E signal if can be initiated the call, in my case the call was initiated very hard. I spend hours and hours with them on the phone explaining I have side by side 2 HD's one with SN in 2k9 and another one with 843, after that I finally get an RMA they admitted and change MB, so the GSM chipset crap is true. After getting last Monday back from Indianapolis I notticed the back speaker is not working ( I could fix it myself than I said what if is chipset again!!!), I called them back and since then I spend over 8 hours in the last 9 days escalating my problem with different levels until today when I sumbit my complain to BBB and send a registred letter to HQ. After this they told me they will reimburse $20 dollars!!!! but still did not get the shipping label to send it back for 2nd repair. I am planning to open a lawaction suite agains HTC America due un-honest attitude with HD users, they all know what is the problem with HD and try to hide under the table, as I said before is close to a scam. Actually seems to be a more severe problem with Qualcomm chipsets not only for HD, time will see. Around the corner from some inside sources seems they are in big trouble with Qualcomm and they have "some" QA issues in manufacturing, trying to reduce costs, no wonder this is the recepie for going after GM ) LeeBv I wish I could help, if you need some info PM and we'll chat I am 4 weeks ahead you )
Guys
LeeBv said:
This is unbelievable.
Today I got my Touch HD back from the HTC USA repair center in Indianapolis. When I put the battery in and turned it on it was in the same sad state.
As a reminder, HTC USA said that the 1.56 ROM on it was ILLEGAL and completely voided my warranty. They wanted $586 to replace the motherboard and the screen to fix it, and then the only thing that would be under warranty would be the items replaced for 90 days.
Expansys offered to send the HD back to Expansys France where they got it from, but said it would take at least EIGHT WEEKS, and then they could not guarantee that it would be fixed.
So, I followed the recommendations on this forum and went through CrackWhore's process and replaced the SPL. The instructions were great.
When the HD rebooted, it was PERFECT! It recognized the new ROM, the screen was as beautiful as ever, and it runs faster!
I did a hard reset and then a full sync, and I'm back in business.
I couldn't have done it without you folks.
Cheers
Click to expand...
Click to collapse
Does anyone know if the O2 supplied HD2's will be branded?
Andy
No it wont be and will be coming end of next week confirmed by the guy in the shop and well also him showing me the evidence of it... So im sold mid next week in stock end of next week in my hand
Its not sold at all as an xda but as a htc hd2 through and through.
Hi,
I've just spoken to Vodafone UK about getting my hands on an HD2 as I'm due the upgrade, and they confirmed they are no longer issues the handset due to complaint rates with the batches which have been released.
They said they are talking to HTC about a fix but HTC haven't come back to them yet so it's currently indefinite!!
noooo.
The lack of promo's on vodafone's website (which was covered in them) seems to back this up.
Can anyone confirm this 100%, do we know what errors are causing them to stop issuing it?
http://forum.xda-developers.com/showthread.php?t=597763&highlight=vodafone+pulling+hd2
The HD2 is currently on the Vodafone Business website with a quoted delivery of 2-4 days.
Having said that, I ordered this as a business upgrade on 13th November and still awaiting the handset.
Use the search tool on this forum - there is a lengthy thread on this topic which includes an 'official' response from vodafone's customer service people setting out their position...which is nothing whatsoever to do with fault or bugs