Database Users

How long do you have to wait from Expansys?

I ordered Dopod 818 pro from Expansys HK site on 1/25. Even HK site shows 50 in stock. My order status still show "Awaiting Stock".
http://www.expansys.com.hk/product.asp?code=127899

When I ordered my universal, it was pre-release.
When it was released, i called and checked, and they said oh there is one left, I'll make sure you get it.... cheeky buggers, of course I should have got it. Then I got it straight away. I would suggest only because I called.
Subsequently (as if I hadnt learned!!!), I ordered a case and some accessories, at the beginning of december for xmas.... 13 days... bull..... xmas.... bull emailed and said WHAT!!! they blamed the supplier .... new years..... bull..... January came and went (now 2 months later!!!) so I called and went totally ballistic about thei inadeqacy and unprofessionalism and lack of service.... you get the idea (oh yeah, I threatened to expose their service to every major website forum using PPC's)
I got it 3 days later even though they were out of stock, even though their website still said 9 days to delivery (it had rarely changed.....).

It is finally on the UPS system.
After I placed order, eXpansys HK site once drops price to about US$600. I emailed to ask for PM. They took 3 days to rise their HK price to about $650 again. And and ask me to PM their US site price which is $749. What a great company to deal with!

Where'd you get your TyTN

Hi, I really kind of hate askin questions like this, cause so many opinions can vary, but I am trying to get a few ideas on reputable dealers, since I have never dealt with any of them before, I was planning on getting one through Smart-Mobile-Gadgets, they were just mentioned in a few reviews/posts I read in the beginning and seems like a good dealer, but I see so many other places offering TyTN's now.
If you have bought a TyTN and recieved a US charger without the UK adapter, or have had to send your unit back for warranty and recieved good customer service or know of places with good warranty contracts/extended service, or just know of a very reputable dealer, any info you might share would be greatly appreciated.
Also if you happen to know any dealers that have been shipping the 630 serial models.
Thanks

I used phonesource-usa via eBay w/o any issues at all. When Christian replaced my original TyTN, the new one came through with an HT630 serial number. He offered a 3 day return policy on eBay. I'd also check his website to see if it's the same there or not.

I have heard good things about phonesource, but MMB (Mad Monkey Boys Gadgets) I have dealt with personally and he is excellant. Recieved a USA Charger with mine and the 630+ Ser #. excellant communicaitons as well.

I went through quite an exercise on my quest for a TyTN:
1. I went to Smart-Mobile-Gadgets, and pre-ordered an early shipment from him in late July for an August ship date. Unfortunately, he ended up getting a bad shipment (all MTeORs and no TyTNs), but I'm happy to say he promptly refunded my money. (Overall experience: no phone but still an "A")
2. I went to PhonesourceUSA. I bought a TyTN (628-series), which he promptly shipped to me overnight (I paid extra for that). (Overall grade: "A+")
3a. After about a week with the TyTN, I experienced the stupid stylus silo problem. I arranged to have the device replaced as a DOA. In support of this, I shipped the device out for Saturday delivery, with the expectation that a replacement would be shipped back to me the following Monday. I would have preferred that he ship the replacement before he received the bad unit, but I could live with this arrangement. (Interim experience: "B+")
3b. Well, it didn't ship on Monday... and it wasn't until Tuesday when I called to complain that he did ship a device... but he shipped it 7-day Ground! Unfortunately for me, this happened around the Labor Day holiday, and a full 10 days passed without my replacement TyTN. Suffice it to say I was IRATE... especially after having paid the premium for overnight the first time around and specifically requesting that he send it as quickly as possible (I needed my phone back). Bottom line, I did get my new device earlier this week (630-series), and it seems to be working fine, but the shipping fiasco turned what had been a very good sales experience into a very disappointing one and soured my opinion of this vendor. (Overall grade: "C-")
So the moral of the story: go with the vendor that's going to do right by you on the support front. Given the opportunity to do this all over again, I think I would have bought from MadMonkeyBoy. Although his website is the toughest to use, he's got the scale and the track record to back up what he sells.
Of course this is just my personal experience/opinion and YMMV....

madmonkeyboy all the way.
Bought my HTC Prophet from him....
And now my HTC TyTN.
I keep telling myself not to get the Trinity when she comes out but I'll most likely get that from David as well.

My TyTn
I bought my TyTn at my local dealer !
Fox-Computer in Paris http://www.fox-direct.com
With the GPSlim 240 Holux.

MMD too

www.itmagasinet.dk
I wouldn't recommend for anyone else though; they don't live up to their responsibilities concerning RMA.
Luckily I'm getting more and more happy with my device, so I'm not going to return it anyway ;-)
/Martin

MadMonkey Boys if you are in the states. Not a big bells & whistle web site, but offers fast, reliable service, and stands behind his sales.

john1027 said:
MadMonkey Boys if you are in the states. Not a big bells & whistle web site, but offers fast, reliable service, and stands behind his sales.
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I'd rather David spend his time on Customer Service and fast shipping than a website.

Brought mine from mobileshop.com - placed the order about 2PM, arrived 9AM the next day! Didn't even pay a dime for the device or shipping. £35/18months. Magic.

SuperTrader.co.uk - For anyone thinking about using them!

Hi
SupereTrader.co.uk are the only mail order outfit in the UK that I know of that claim to have stock of the Experia. Expansys & Clove have sold out.
I phoned supertrader on Friday to ensure that they had stock - was informed that they had plenty; I agreed with the bloke that if I bought there and then, and paid their £15.99 Saturday delivery charge (Royal Mail Special Delivery), they would ship it Friday for delivery today.
Anyway, they never bothered to post it. My suspicion is that they never did actually have the device in stock. They have taken the money from my account (including the £15.99) Saturday delivery charge.
I've emailed them to cancel the order - as far as I am concerned they failed to uphold their side of the bargain.
So... for others thinking about buying an Experia, avoid this crowd - its unlikely that they actually have stock.
I checked out their ratings on the price comparison sites - and they appeared to be reasonable... not from my experience. If they could not ship it for Saturday delivery, they should have told me, and I would not have bothered ordering.
Nigel

Let me tell you one thing superetrader is the best and I got my xperia 2 weeks ago from them and they delivered all the time mine was next day delivery and they delivered I always bought all my fones from them, and they never ever let me down it is the best supplier in the uk or world wise, be patient you cancelled to soon they have the black ones in stock, they just emailed saying they had the black ones but i am happy with my silver one from them,

I got mine from them
very efficent and helpful
next day delivery £507.99 not bad at all
highly recommended

I bought an Eten X500 from them many months ago , paid for Saturday delivery on Friday afternoon and had to take Monday morning off work cause they posted normal next working day service, never replied to my emails and i never got the promised call back from my phone calls

Hi
I suspect my story is the same as csw43's. Maybe it will arrive today, then I just have to get the excess £8 out of them for not sending it Saturday delivery as agreed, and wait until next weekend before I can get to the PO and collect it. They wont get my cancelation request until this morning so if they already posted it, I guess I will (eventually) recieve it.
We shall see.
Nigel

Does the website open?
Its getting redirected to a parked domain.

No such web site as supertrader.co.uk
The company is actually superetrader.co.uk

They mention to have +10 pcs of the xperia. Is this accurate?

Aye, spelt the name wrong - unfortunately, I cant change the title, have corrected the initial post. Phoned them this morning - they still claim to have stock.
Nigel

veletron said:
Aye, spelt the name wrong - unfortunately, I cant change the title, have corrected the initial post. Phoned them this morning - they still claim to have stock.
Nigel
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Did you receive it?

Does anyone know where I can buy a Touch HD?

I ordered one from www.expansys-usa.com last Tuesday. They told me that it would arrive the next day. Then they told me that it would ship out on Friday, then Monday (today), then Tuesday (tomorrow). Now they're telling me that they wont get any more in until the first week of December. What's going on? I just want to buy a phone. Any place overseas have them IN STOCK that they want to ship to me?

Try clove technology
and search here for them too. I think people are satisfied with their service!
Ofiaich

ebay. there's 2 people there that have them in the u.s.

You can try ebay.com.au. They do delivery to worldwide, but the warranty is only in Australia.

eBay has a couple sellers with them "In Stock". Mine has yet to ship from one of these sellers. I suggest using Microsoft Live! cashback if you purchase through eBay. Last time I checked 25% back was still available for Buy It Now PayPal purchases (US Only).

there are over 100 units from various sellers on Ebay USA, some claims to be in stock.

Would ya'll trust something like that coming off eBay?

Vampire2800 said:
Would ya'll trust something like that coming off eBay?
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Provide you pay by paypal, there is a 20,000 buyer protection program, subject to a relatively small admin charge. I won't worry about it.

Vampire2800 said:
Would ya'll trust something like that coming off eBay?
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y not?
i've never had a problem buying something on ebay. check feedbacks and pay with paypal for protection

try clove technology; that's who i purchased mine from and so did several others on the forum. whoever you go with, remember that the phone WILL HAVE to clear US Customs so make sure the seller has completed all the paper work! the most important item to include on the customs paperwork is the FCC ID!

cortez.i said:
try clove technology; that's who i purchased mine from and so did several others on the forum. whoever you go with, remember that the phone WILL HAVE to clear US Customs so make sure the seller has completed all the paper work! the most important item to include on the customs paperwork is the FCC ID!
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I second this. I bought it from Clove Technology in UK. They shipped my device overnight as promised. It got delayed at US customs due to some paper work. But when I communicated to Clove about this, they filled it out and sent me a scanned copy via eMail and I sent the same to FedEx by Fax and it got cleared and got it delivered the next day.
Unfortunately, I got a defective device. My phone was not recognizing the SIM card. I tried everything, and its just the hardware problem. I contacted Clove... they asked me to ship it back. As soon as they received it, they shipped the replacement the same day. I got mine this morning.
I am sure they have enough units with them, since they sent my replacement device right away.
- Clove you owe me a discount on my next purchase...

Vampire2800 said:
Would ya'll trust something like that coming off eBay?
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Absolutely, if the seller is networkingrus! I've purchased two touch cruise's and and HD from him, and his act is really together!!! Or... you can check out his website. He's not as cheap as some of the other places, but his service is top-notch!
Everyone always says Clove, but no one ever give their website... so here it is... www.clove.co.uk. These guys are cheap, but I can't vouch for their service or integrity.
Happy trails!!!

Vampire2800 said:
Would ya'll trust something like that coming off eBay?
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I've used eBay for many gray market phones. Its a good choice. Some sellers are excellent. Just check feedback, read descriptions, and use PayPal.

Inkino
I used Inkino for my HD purchase. I found it on the "approved" list from the HTC site. Very good price and shipped really fast. I called them once to confirm an address and they were exceptionally nice and friendly. It was my first time using them. I recommend them.

I'll second networkingrus on ebay...I got mine through him and the service was top notch I emailed him over the weekend to verify his stock and he replied right back. It shipped that very next business day.

Buying from comet UK

Hi guys,
I need advice for buying from Comet UK the Asus EEE pad.
Now, I am not from UK, and without going into the details, I need it to be delivered to an address between the 1st of June (not earlier!) and the 3rd included (not later!).
If I am not mistaken, it seems that if you buy online you can choose the delivery date even for FREE delivery.
Is this delivery date reliable? can I risk delays or anticipated deliveries?
Many thanks in advance!

If it's in stock it will be delivered when they say it will.

Unless, like me, you live in the Highlands or another outlying area where it could take an extra 24 hours or more from what they state in their order tracking section of their site, you should be OK.

You might be better off ringing Comet and buy over the phone, ask if they can post it by Air Sure service for the date that you require.
Sent from my HTC Desire

i paid the £7.** postage charge to dundee, scotland and got it the day they said (quite early as well) as was delivered via parcel force.

Or you could check the online stock checker and go and pick one up from a local store if they have one in stock. They do a Reserve and Collect service.
I was lucky with mine, I went to a store that had stock so I knew I'd be able to play with a demo unit, but they also had an untouched return they had on clearance for £340, bought it there and then!