Database Users

XDA Exec wont last more than 20 minutes

Hello,
I know that there have been previous discussions on battery problems, but after doing my best to read through, I'm still a bit unsure and wasn't able to find an exact solution nor an identical match to my problem.
My problem is that recently my XDA Exec has gone from lasting around 6 or 7 hours to less than 20 minutes when using GPRS on lowest backlight and no sound.
When it goes off, the battery meter still has aroubd 95% left showing so it is really quite puzzling. What happens is that after around 20 minutes, the LCD just fades away into black and the device completely dies, no sign of life.
Trying to turn it on or reset it both result in a soft reset, and the device comes up to the O2 Logo fine, loads for a few seconds, gets to the WM logo screen and then the LCD fades away and it dies again.
The only solution is to connect it up to the power, after which it then works fine while powered, indicating some sort of power or battery problem. When plugged back in, the battery meter is still at around 90% or so and goes all he way back up to 100%.
Does anyone have any ideas as to what might be the problem and what might be a good solution? Would buying a new battery help (although the battery meter does indicate the battery is still nearly full and estimates around 6 hours usage)? Do I need to send it in for repair?
Thanks very much in advance, any advice or help would be greatly appreciated
Quboid

You should wait for the experts to help but from my intuition it really sounds like a battery problem. Lithium batteries can act very strangely if they are faulty. If nothing else works you may want to try and get a new one. Better than throwing the device in my opinion.

I don't know that I'd count myself with the "experts," but my similar problem was solved by getting a new battery. Mine too would "fade" off and then only come back on when it was plugged in. And the "fade" happened at around 70% power, so by all appearances it should have had much more time left. This was a battery that was about 15 months old, but with quite a bit of daily usage.
Go for the new battery.

Welcome to about 10 months ago when this happened to almost everybody. Get a new battery, problem solved.

Thanks for the replies,
I guess I was just surprised it might be the battery itself that's dieing, seeing as the fact it still shows charge and that it doesn't get heavy usage, only a few times per month and it's only just gone a year and furthermore, compared to my old Pocket PC which had a lot more usage and still is working fine seven years later.
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Thanks again for the help

Quboid said:
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Click to expand...
Click to collapse
That's the one!

Right, i have looked at most of these battery problems and my issue is the same as Quboid so, of I toddle off and purchase a new battery and guess what..!! Still the same, the damm thing shuts down with around 85% full charge.
What I cannot accept is the fact that this problem suddenly appears after no battery issues for the 12 months of owning the unit, you would have thought if the battery was going belly up that it would gradually happen but no...it just happens..!!, now is it that the new battery is dead...not so sure becasue at the place i work there are several universals around amd i have tried different batteries and still the same problem...
Could it be something to do with the unerversal thinking the battery is dead or is it reading a false level of charge...do you need to hard reset when adding a new battery..??
This is getting me down, after months of no problems there is nothing worse than a dead machine after 20 minutes of a full charge.

on ebay you can find batteries that could be docked into a sort of charger and charge without the use of the fone.
are these any good?

It depends on the type of the battery. If you just take your phone to the shop where you bought it, and have them give you a new battery, you'll be fine.
The original batteries only last about 6-10 months, and then they will need replacing.

Thats what i have, a new battery from the suppliers...

I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.

hmm
theambler said:
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
Click to expand...
Click to collapse
My oh My,..
i got the same exact problem, i bought two new betteries one of them is 3150mAh
downgraded to O2 rom official, and still dies at 85%
i was thinking about getting a desktop charger. till i noticed something..
when you charge your handset it charges up 100% but the charger indicator light remains on orange. (and says charging on the soft version)
it should turn green when its full, now shouldnt it.
leaving the phone to charge till the light turns green and ignoring the software reader could charge the battery, (it would still die at 85% thought)
weird problem.. i am sure now that it is a handset problem, because both the battery and the OS (rom) were changed, and still with same results.
can anyone think of something we can try?

...
come on ppl.. think.. lols

i heva that problem to!!
hi thare i have the that problem to any way to fix it ?

I have the similar problem, except it dies at cca. 30% capacity.
As I can see there are a lot of users with this problem on this device.
I am new to this device, I've been using Wizard till now and just recently bought the Universal that is over a year old.
This battery problem really iritates me.
If ANYONE has a solution to this problem that will actually work I beg him to share it with us that are new to this device.

Well, this seems to be a problem that cannot be answered, as i mentioned before, my unit is a M5000, standard issue without any rom upgrades, new battery from from the Orange shop yet it still fails at even 95%. Gonna try a hard reset because I am sure it is a software issue, i did read somewere that the machine "thinks" it is fully charged/discharged and when you put a new battery in you need to do a re set to position the unit to basic state.
Lets see what happens.

My battery problem solved
Short time ago I suffered likewise problems with my MDA pro. After reading all the comments I decided to go for a new battery from handit. With this installed the problems even worsened, regardless which charger, or cable, or combination thereof, I used. So I swallowed my avarice and bought a new battery from T-Mobile, assured that this is the one they deliver with their phones, and now everything works fine!
It seems that there are slight differences between the batteries from diefferent manufacturers, and the pro might misinterpret the signals from the battery's electronics.
By the way - have you noticed the little red slider adjacent to the baterry with which it is fixed into the housing? If you do not put it into the 'lock' position the connection between the device and the battery becomes unreliable. It may well be that a heating-up of the battery while being charged disconnects it from its contacts!

Its a well known problem, after 9-10 months the battery cannot handle high powered functions causing it to turn off.
Get a new battery and you'll be sorted.
a 3150mah from ebay is only about £10-£15 but will make your universal a bit fatter. (they provide the larger cover for the back)

Yeh fine,,,all well an good if you do not use a jasjar car tray or holder as such, the soddin thing will not fit in it with this slug on its back

Qtek 9000 battery probs
Hi everybody
All I can say is I'm having det excact same problems with a Qtek 9000. Have tried changing batteries. Have even bought an extra extended battery (3150 mAh), and all for nothing. It worked for a brief periode. But now I'm back to square one again. The darn thing dies on me, even though the battery is charged (70-90%).
Have had a dialog with Qtek, but they claim they havn't heard of the problem before
Have been trying to figure out what the problem is..... and have tried to solve it with various workarounds.... Situation right now... Im pretty sure it's the battery on the systemboard that's causing the problems.
It kind of makes sense IMO... if you have a PC with a faulty battery nothing will work.
I'm going to see if I can get the battery changed (still have warranty). Keep your fingers crossed. I'll get back to you all if it fixes my problems.

(T-Mobile) HTC Touch Not booting

Hi all,
I've got an 18 month old HTC touch that's running the standard shipped ROM from T-Mobile. I unlocked the phone about 8 months ago and have had no problems and the battery has always held a charge with no problems. However, yesterday morning I went to check it and it was powered off so I assumed the battery must have flattened overnight (left wi-fi on possibly?) so I plugged it into my laptop via USB to charge it but there was no activity light on the phone at all.
I then tried plugging the phone into the original mains charger and left it to charge for an hour. After doing this, I managed to get the phone to boot into the OS a couple of times but it froze after a minute or two so I had to reboot it again. I managed to get it to hard reset and rebuild correctly once but then it wouldn't boot up again?
I've since left it on charge overnight last night and have managed to get it to start a couple of times this morning but most times it hasn't got past the T-Mobile startup (IPL2.8, SPL 2.8) except for one time that it reached the green Windows Mobile screen before it just powered off again!
My initial thought was the battery isn't holding a charge so I've ordered another one to test but was hoping someone here might have an idea?
I have been able to get the phone into the bootloader a couple of times if that helps?
Thanks for any help
Steve

Hmmmmmmmmm
Try putting it in the refrigerator and see this thread
http://forum.xda-developers.com/showthread.php?t=477120

Just a quick update. I've just got my Touch/Elf back from HTC after getting a new mainboard under warranty. I didn't know the warranty situation so contacted HTC direct and they confirmed that as I got it from T-Mobile there was a 2 year warranty, even though my 12 month T-mobile contract expired 2 months ago :0).
Cheers
Steve

Just send in my Nike, for the 3rd time

Just wanted to let you know I just had to return my Nike for the 3rd time now. Currently my Nike isn't my primary phone however it is very annoying this thing won't seem to keep working.
Couple of weeks ago, the battery died on me. The phone was on an official HTC charger .. no problems whatsoever. However when I checked back on the phone couple of hours later, I found out the phone was dead. Completely dead. It turned itself off and wouldn't turn on. I tried installing a new working battery.. no luck.
I went to the T-M shop and turned it in. Week later I got a letter from the repair center stating the battery was dead. As the phone is about 14 months old, the battery isn't covered by warranty but the device itself is. Repair center said the phone worked fine with a new battery and adviced me to get a new one.
I had the phone returned to me and got myself a new battery. Seem to work at first however I got more problems when charging. The charge LED would start blinking orange and the phone never charged over 15%. One hour later ... phone + battery dead again. (Thanks alot .. new battery down the drain :\)
So again ... back to the T-M shop. Sent it in without the battery. Phone was found to be defective (all the sudden :O, ****ers) and the replaced the logic board on it. I had it returned to me again and bought yet another battery for the device.
At first all seemed fine however charging went really fast. When fully charged, I noticed the device would discharge really fast. Even when turned off! About 5% / hour. The next day I also noticed the radio (phone part) was broken as well. Getting signal on T-M network took over 5 minutes. Making calls is impossible as they get disconnected before connection can even be made (15 secs). Recieving calls is nearly impossible. It takes about 20 secs to connect making it ring barely one time before voicemail hits.
So today .. for the third damn time .. I had to return my Dual to T-M. How are your Duals doing guys?

problem with led indicator

the red led indicator remains lit all the time and the green led doesn lit after fully charged. what to do? THX

the same problem...
in fact, i have kind of the same problem, since yesterday wen i tried to charge my HD (dutty's latest ROM) it charged over all night and in the morning the led was still orange and and bottom of the device was really hot.
Now the problem is that the batery drains in about tree hours and the device is all the time hot as hell... Allready restored stock rom and thinking of sendig it for repair...

mazon said:
in fact, i have kind of the same problem, since yesterday wen i tried to charge my HD (dutty's latest ROM) it charged over all night and in the morning the led was still orange and and bottom of the device was really hot.
Now the problem is that the batery drains in about tree hours and the device is all the time hot as hell... Allready restored stock rom and thinking of sendig it for repair...
Click to expand...
Click to collapse
Have you had any rebooting problems - ie phone reboots on its own?
If you send it in for warranty rember to flash back to stock rom and spl.

Stock ROM charged
Hi, well in fact i've restored the stock ROM (latest 1.56) and formated my micro sd card and prepared everything for sending it on repair. Actually, right now it's pluged to the wall charger and sincerely hoping that the HD melts over the night as the bottom back side and front side of the device are hot as fire... I've made some rechearch and it seams that it may be a problem with the battery itself, but most likely the motherboard of the device, specificaly the charging module. This is already the second HD i own, the first one had a similar problem, wich was replaced over warranty after two days, as it wouldn't boot by any means after two battery cicles (while charging it went off and died), but at the time they didn't gave a new wall charger, witch i'm starting to think it's were the problem is comming from...
Anyway, i'm sending the complete box and we'll see wath they say...
P.S. I'm allready thinking of buying a new phone, but i just can't find anything as good as the Touch HD (personnal opinion). Hardware side, the xperia x1 it's the same, as it's manufactured by HTC and complemented software for WM 6.1 from sony, so, once again, i'm afraid of starting to have the same problems with the x1 if i decide to buy it, spite i haven't found any related news... but....
Maybe wait for the Nokia N97 as i'm also a nokia user for long time and never had a singe problem with.

CHARGING ISSUE - shouldi be worried?

I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.

Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.

It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S

Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?

Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.

Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery

Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!

Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget

I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.

I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..

UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.

Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.

Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.

have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone

problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.

That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.

was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck