Database Users

Dopod 838 Password required???

Hi,
As the title says, I bought a Dopod 838, second hand obviously, and when I power it up, it posts through the HTC screen, the Windows Mobile screen and the next screen asks for a four digit "Password".
NB I've tried this powerup with and without the SIM inserted, it seems as though the device is locked.
From the information the seller gave me, he never had a password on the device and it's not locked to any provider.
I've read through this and other forums, but I'm just more confused now than before, any ideas on what is going on and/or what I can do about working around this mysterious password? Is there a standard pass that the manufacturers use like other phones I've had?
I really appreciate feedback on this problem,
Cheers

Hard reset your Wizard by pressing CommManager + Voice Command and the reset hole.
The 4 digit password is set by previous owner.

PERFECT!!
Thanks for your help

Help! Locked out of Tytn

Can anyone help me get into my phone? For some reason it is no longer accepting the 4 digit password when I switch on the phone. It's not saying the number is wrong, just "Emergency phone calls can be made". It says this as soon as any numbers are entered and before the Unlock soft button is pressed. Pressing the Unlock button seems to do nothing.
I can still browse the phone using ActiveSync. Is there a file I can remove to prevent the phone from locking when I soft reset it?
I've got HTC home installed and the phone is running Windows 6 (an official O2 upgrade). I'd like to avoid hard resetting the phone if poss.
Thanks

Fixed
Tried the same 4 digit pin today and it worked! There must be a timed lock that kicks in after a number of tries. There was a clock running yesterday on the screen.
But the odd thing was that I hadn't tried to get into the phone for a couple of days.
Now a bit worried that this'll happen again randomly. Does anyone know how this works?

Emergency phone calls can be made, In HTC HD2

Dear all,
I removed my HTC HD2 better without using the reset function, as usual I get the Windows Mobile pin code screen, as you know 4 numbers are required to enter the phone, unfortunately the number that I am sure 100% is correct were not accepted and my phone somehow is locked.
Currently, the phone is displaying this message "Emergency phone calls can be made"
Any idea on how to sort out this issue?
Best regards,

Been a long time since I was locked out of a phone; when I did it years ago you need to phone your provider for a PUK code.

From what I've seen in other threads of a similar type, just pop the battery out or reset the phone to fix the issue of it not recognising your password, and I believe it only locks it for about half an hour, so you should be able to try again later.

HTC support team solution
ftr2k8 & johncmolyneux, big thanx for your contribution. Your solution taken into consideration and I found HTC support team advised with their solution as well.
Here is HTC support team solution:
==================================
New Response From [ Ahmed (MEA Support (Tech)) ]
Thank you for contacting HTC,
Dear Valued Customer,
Regarding your enquiry, kindly follow the steps below:
First: It is preferable to remove the SIM card and turn the phone on without it, to see if the number required is the PIN code. If that is the case then contact your network operator to ask them to provide you with the number.
If the device is still asking for a password, even with out the SIM card, then you will have to perform a hard reset.
Kindly note that, hard reset will delete all your personal data that is stored on the phone memory. It is better to have a back up of all your data if possible.
Hard reset steps:
1) With the phone turned off, press and hold volume up and volume down buttons. Then press the END/Power buttons briefly and release it. You will see this message on the screen.
2) Press the volume up to perform the hard reset, press any other button to cancel the reset.
3) Release the volume and volume down buttons, and follow the on screen instructions.
HTC Corporation Middle East Support Team
Sincerely,
==================================

ftr2k8 said:
Been a long time since I was locked out of a phone; when I did it years ago you need to phone your provider for a PUK code.
Click to expand...
Click to collapse
OMG ! He ment password (PIN) protected screensaver - NOT the SIM/PUK access codes.
WM6.5 devices have a history of suddenly "forgetting" user PIN numbers. Then only hard reset helps destroying all personal data.
Shame on Microsoft !
It happened to me today.
Unable to unlock my HTC Leo with a 4-digit PIN

Htc touch hd problem

I just bought my second hand HTC TOUCH HD
The phone still ok when I went to sleep
but the next morning when i pressed the unlock button
it was not showing the homescreen but instead it was like grey colour screen
after some hardpress on the power button
the home screen poped out and it freezed at 5am something ( CLOCK )
but the time I woke up and see this was 7o clock!
___________________________________________
Besides that,
I can't online with my Network Internet
But I can online through WiFi.
Besides that, I found that I've lost the ability to make Video-Call
I've been trying for couple days so I believe that it was not Coverage Problem.

[Q] Unknown problem for htc touch (elf)

i have htc touch (elf ) and using it for 1 and half years with window6.1, 5,6 days ago suddelny my cell restarted and then a message shown on the black screen in white color
"This operation will delete your personal data, and reset all settings to manufacturer default.
Press action to restore manufacturer default, or press other keys to cancel"
now the problem is this that cell's buttons are not working i press them but they don't work. I took the battery out and reinsert it but the same message is shown on the screen..kindly help me on this issue..how i can get back my ph..
Regards
Adnan