Help! Locked out of Tytn - Mogul, XV6800 General

Can anyone help me get into my phone? For some reason it is no longer accepting the 4 digit password when I switch on the phone. It's not saying the number is wrong, just "Emergency phone calls can be made". It says this as soon as any numbers are entered and before the Unlock soft button is pressed. Pressing the Unlock button seems to do nothing.
I can still browse the phone using ActiveSync. Is there a file I can remove to prevent the phone from locking when I soft reset it?
I've got HTC home installed and the phone is running Windows 6 (an official O2 upgrade). I'd like to avoid hard resetting the phone if poss.
Thanks

Fixed
Tried the same 4 digit pin today and it worked! There must be a timed lock that kicks in after a number of tries. There was a clock running yesterday on the screen.
But the odd thing was that I hadn't tried to get into the phone for a couple of days.
Now a bit worried that this'll happen again randomly. Does anyone know how this works?

Related

Lock issue

Hi all,
I've been reading on this wiki/forum for a few weeks and finally yesterday night I had some time to install Prophet VIII on my qtek 200. I installed all apps I had running before and it all worked well.
Now I remember reading something about the "Lock" setting, but didn't exactly remember what and couldn't find it back either. I set it to prompt for a simple pin (3412) and even set my hint to 3412 in case i'd forget. After fiddling around a bit too much, things got messy and had to reset the device. Guess what, I got the device lock prompt and it wouldn't accept my pin code.
It also didn't retain clock settings (went back to 31/08/2006 12:00AM) and some small settings i changed in the control panel either. What's causing this?
I reinstalled everything, now everything works again but I couldn't find anything about this device lock thing, so i didn't enable it for now. Doesn't this feature work in custom roms?
Thanks.
This feature doesn't work with WM6...period.....
Has nothing to do with the cooked versions, but is a glitch in the original microsoft programming.
I'm using PDAViet Mysterious 1.0 and have got the same problem on the Lock setting after a soft reset.
After entered the PIN code, nothing would happen if I click the "unlock" button. It neither unlocks the phone, nor displays a error PIN messagebox. Nothing!
Soft Reset doesn't help. Everytime it asked for the PIN code, and I cannot unlock it since the unlock button seems useless.
At last I had to do a hard reset to restore the system.
I found a unique combination when the lock seems to loose the password and wouldn't allow to access even after soft reset; however every thing seems to be working internally i.e. it receives calls; txt. But it does not synz with Outlook and unlocks.
This happens when I turn off the phone and plug it into the charger and then turn on the power.
Does anyone know any remote-registry tools that can allow to override the password.
Strange thing.. So if I went out and bought a brand new WM6 phone, the lock wouldn't work either?

Lock Screen - password incorrect issue

Hi
i have my HD2 (UK, 1.43) for about a week now and have a 4 digits numeric password for my screen lock.
Today, for the second time my password was not accepted ("The password you typed was incorrect") after waking up from standby. The same happend a few days ago. A soft reset (red button) fixed the problem. I've made no modifications or any tweaks/hacks on my device.
Has anyone else experienced this problem? I've tried several times and I'm perfectly sure the password was correct.
Update: three times 'till now...
HTC support suggested to do a hard reset.
regards
chiron
Password Not Accepted on wake-up from Standby
chiron83 said:
Hi
i have my HD2 (UK, 1.43) for about a week now and have a 4 digits numeric password for my screen lock.
Today, for the second time my password was not accepted ("The password you typed was incorrect") after waking up from standby. The same happend a few days ago. A soft reset (red button) fixed the problem. I've made no modifications or any tweaks/hacks on my device.
Has anyone else experienced this problem? I've tried several times and I'm perfectly sure the password was correct.
HTC support suggested to do a hard reset.
regards
chiron
Click to expand...
Click to collapse
I'm glad I'm not the only one this is happening to and I'm not going crazy.
This exactly same thing has happened to me this morning, and yesterday morning. Upon taking the phone off charging and then using the phone first thing in the morning to check overnight emails, the 4 digit passcode was not accepted.
Yesterday I could eventually get the a1b2c3 entered and then enter my password and it was fine.
Today I could not enter the a1b2c3 reliably and this is what was happening:
- After 3 seconds of the screen being on as I was trying to enter the password, the screen would turn off.
- Turning the screen back on by pressing Hang-Up button I'd try and enter the a1b2c3 quickly.
- The Phone Keypad keyboard was only entering Numbers no matter what. I had to get the a1b2c3 entered by holding each key, and then sliding across to the letter (as keypad was only entering numbers).
- On the 4th time of this not working I was warned by the Phone that upon the next incorrect password entry the phone would be wiped.
So I ripped the battery and the Memory card out, and left the phone off for 30mins while I had a shower and got ready etc.
Upon restarting the phone I could enter the password fine and use the phone normally.
Now I don't think this is a problem just with the HD2, as I've had similar experiences with my Cruise, Diamond, and Diamond 2...
I had this happen to me once. One soft reset fixed it.
cortk said:
I had this happen to me once. One soft reset fixed it.
Click to expand...
Click to collapse
It's an intermittent problem. As in, on all of my previous 3 HTC phones, it might have happened once per month for no apparent reason. Then the problem may not have appeared for another month or so...
Same issue here. Twice in as many days. I've only had the device for 2 weeks and I've had this 5-6 times. It wouldn't be so bad if you didn't have to pull the thing apart to get to the reset button, and then either try and find a pen or pull the battery out.
I've had this problem when the exchange policy mandated that code. The only way to make it dissapear was to hardreset the device. But after a few days the problem reapeared, hardreset. Later it reapeared again, so i disabled the security policy. Now this problem does not happen anymore, but sometimes i can't get past the lock screen: nothing happens....and i have to reset the device.....
@foske
thanks for your replay. At least I now know that hard resetting won't help.
I have exchange policies too, and for security reasons I'm not going to disable the lock screen password.
I've sent a message to HTC support, I'll keep you informed...
@chiron83, have you heard anything from HTC? And does anyone know if this is fixed in the 1.48 firmware?
pixel said:
@chiron83, have you heard anything from HTC? And does anyone know if this is fixed in the 1.48 firmware?
Click to expand...
Click to collapse
I've upgraded to 1.48 and have just started using the lock password feature. I've just encountered this issue with the password being incorrect. So yes the problem still exists in ROM 1.48.
The problem I have now is the phone won't even recognize the UNLOCK button, there's no reponse, not even "Password Incorrect". I've tried several soft resets, battery removals, SIM and memory card removal, the works. I can't unlock my phone and I'm going to lose all my data I've input today if I hard reset.
Anyone got any last bright ideas?
HTC advised me to update to 1.48
Haven't had the wrong password problem until now, but therefore the freeze Problem every morning
Well I never managed to get around the password issue, so I had to HARD RESET my phone and spent half a day restoring everything and re-keying the data I lost from that day. Not impressed. The Lock Password is now very much turned OFF!
Incidentally, I restored my data from MyPhone, then when I got home and synched with Outlook, ALL MY DATA GOT DUPLICATED! So I had to spend ages deleting all the duplicate calendar entries, contacts, tasks etc. I have 900 contacts so as you can imagine that took a while.
I'm kinda pissed off.
Jim Coleman said:
The Lock Password is now very much turned OFF!
Click to expand...
Click to collapse
Wish that was an option for me, but it is enforced by the Exchange server policy
This happened to me once on my old blue angel, in the worst possible way (Soft reset didn't help me). The phone only knew it had to ask for a password but had totally forgotten what the password was. I then heard it's a problem with winmo. I had to hard reset and lose everything just because I had a password...
Never used the password again after that incident...
From what I can see this is a general Windows Mobile problem using Group Policy and corporate Outlook etc. As I've said previously this has happened across 4 different WinMo phones.
One thing I did on my Diamond2 to get around it was use Zenyee StayUnlock which would override the Group Policy password enforcement. I then installed ThrottleLock which ensured that my phone was still 'password' protected and secure.
However StayUnlock does not work on WinMo 6.5 as I've tried this with my HD2 and the Group Policy password was still active...
I have the same issue and I I guess I am a bit relieved that others do (especially those reported without tweaks). Thanks! . Im suprised that there are so few of us though. I also have the sms fault, and there is a flood of anger and uproar about that. It really pisses me off that you spend this kind of dough on whats arguably one of the best handsets yet and have to put up with this kind of rudimentary crap!
Anway, Anyone tried any other roms besides the two mentioned?
Damn you, HTC!
Wrong password again, and the "wake up from standby freeze" too with 1.48
With my Touch Diamond I never had any password issues.
I thought that it's just my phone doing it, as I got it on the 20th of November and couldn't find anyone mentioning the same issue!
The first HD2 I got had a very, very sensitive screen, and had this lock screen issue, so I had it replaced. The second one is better with regards to screen sensitivity, but I still had the screen lock issue a few times. And the first time the phone performed a hard reset (due to "forgetting" the password) it deleted everything on my micro SD card and somehow "unformat"-ed it as well. The card wasn't recognised by any of my phones after that, so I had to reformat it. After this incident I always remembered to take the card out before the phone gets hard reset.
For me, I think the screen lock problem only happened when I used a certain PC-based registry editor, or a slightly older version of Sprite Backup (the one that came with the phone wasn't compatible with WM 6.5), or when I disabled the Autolock feature (but still had the Exchange group policy enforced). I stopped doinig all those three things and (touch wood!) it seems fine now.
I haven't installed any tweaking, system manipulation or backup software. In fact, I only installed one single programm, audible player.
I flashed my HD2 again today, if the problem resists I'll have to exchange it. I'm not willing to open the metal cover and soft-reset my device every day.
chiron83 said:
I'm not willing to open the metal cover and soft-reset my device every day.
Click to expand...
Click to collapse
And you shouldn't rightfully be even if the reset switch was much easier to reach...

Pattern Lock Attempt Bug, Locked Out Of X10

Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
i guess don't use pattern lock is my suggestion. is there something else that can be used instead of pattern lock?
Sagaxide said:
Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
Click to expand...
Click to collapse
Might sound like a silly suggestion... but have you tried powering off. taking the battery and sim card out.. give it 30 seconds or so then put it all back together again.. might let you try your google account details then..
Did same, had to seus to get back in Lucky was 1st day owning so not bothered.
You mention the call thing, can you not disable the pattern lock whilst in call ?. I didnt know the phone could take a call when locked out so didnt try.

HTC HD2 Unlock problems

Hi,
I have owned my HTC HD2 for about 3 months now. I have had a problem since i first got it which is really bugging me. Sometimes when the phone locks, i am unable to unlock it with the slider. The slider gets to about half way across the screen and then freezes. If i leave it for a few minutes it goes back to a locked position agian and when i attempt to slide the slider across, it freezes.
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Any ideas? The phone is on UK Vodafone and is running the latest firmware (v.1.72)
ukznmcl said:
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Click to expand...
Click to collapse
I don't have an answer, its likely to be sense trying to load something and hanging.there are loads of threads about unlock problems, all different, however I wanted to help you avoid confusion by pointing out that removing the battery is a soft reset, not a hard reset.
I'd start by removing some apps, see if it changes the behavior, then re add til it happens
i've the same issue. but not removing battery, just press little red restard button uder battery cover. i think it happens when i enable rotation of today screen or because of proximatelyscreenoff program bug. after removing today from rotation of bsd tweek i have 1-2 restarts for 2 weeks.
I had the same thing sometimes, but never happened with the latest rom I am using, and I am pretty much installing the same apps over and over after each flash...
You aren't by chance running the facebook application?
Leaving that open and locking your phone will result in you not being able to unlock your phone
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
dio62000 said:
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
Click to expand...
Click to collapse
As I said, have you tried making sure Facebook isn't running
HD2 screen unlock probblem
Hi All,
I have put my screen unlock code as 0000 and set as 5 mins to lock the phone.
But that is becoming a headache now.
Sometime the phone behaves very unusual, it doesn't takes my code "0000", no option rather to reset the phone or remove battery and restart.
After the reset the phone works with my code (0000) but don't know when the same problem starts again.
Need Help..
Anyone solved this problem?
In the Att Tilt2 the power button was on Top & could close the Screen while talking on the phone
How do we do that in the HD2 cos its Off button is on the Red Call Shut button
Anyone
Unlock Problem
I everybody,
I have this issue aswell but even worse than everyone else. I can't unlock my device at all anymore else I do the "hold both VolUp&Down + Power Button " for reset to manufacturing settings of the cracked ROM.
any process so far or do you guys still think it's about messed up Apps?
best regards,
hanny
HD2 Hard Locked
Okay...so maybe Facebook is locking my HD2. It's LOCKED I'm recharging, I've attemted a soft restart, hard restart and every other restart out there...nothing is working. I even tried pushing the white button below the battery case and holding the volume up and down...I actually thought that it began to do a hard restart. It did begin but then it got stuck at the "swipe" demo. It is definitely stuck.
HELP!!!!

Lock screen bug

Just incase anyone else gets it, had a frustrating bug where after using the phone as normal throughout the day, I just went to unlock the phone using the to fingerprint unlock, which it said was unavailable and to use pin to unlock.
Upon inputting the pin it refused to accept the pin, was deffo correct used the same pin for years and years, no way I was getting it incorrect. No matter how many attempts it wouldn't work.
In the lock menu even holding down power I was unable to open the restart or turn off phone options aswell to compond the frustration.
After holding the power button for what felt like forever the phone performed a restart, the phone was able to be unlocked using the pin after the restart.
Had the phone for weeks and this is the 1 and only time it's occured. Just thought I would mention incase it happens to someone else
I can confirm that behavior and also the solution. Had that once as well.
Nearly the same issue here but in my case the power menu to restart the phone "normally" worked.....

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