Database Users

MMS won't download

Can you normally receive MMS when on WiFi? I got one, it stuck at downloading so I turned off WiFi but it didn't download... Just hangs.

My wife and I are able to send and receive mms while on wifi. When I had sprint I noticed that if I didn't have a good signal the msg would fail to download. This happened quite a bit in my house because of the lack of signal I would get in there.

I have been having an issue where my MMS's will not download... dosent matter what app i use, they all say fail to download. I have a good signal and it just does not work! has anyone else had this issue and is there a fix for it? Or is it just Tmobile's ****ty service?

I'm having the same exact issue on cincinnati bell wireless with my vibrant, correct settings for sure too. I have had a nexus one settings should be and are identical. Please someone find a fix, can't use mms at all..

No issues here, unless I get mms while on the phone, sometimes it fails to download once I hang up. My girl has issue with them sending and downloading though, she's on my touch slide.
Sent from my SGH-T959 using XDA App

[Q] Problem with picture text messaging

Went to a sprint store (appointment) and they told me that when I am connected via wifi at home, it will not be able to receive text notification and will not be able to see my picture (I have the download button showing but will not open the picture when I click on it). So this means, that when I have wifi connection at home, that disables the 3G connection that I have thus not seeing the Sprint's server where the text are delivered. Aren't the text messages via the 3G or 4G connectivity on the phone. So my wifi connection will not allow the 3G connection on the phone. I tested sending a picture message from my Epic to my Tilt2 (AT&T) windows phone with the same wifi connection and I get the notification and I have to click on the icon to display the picture with no problem. But the epic as I have explained earlier, will give me no notification, it gives me a download button when I open up the text message - but will not do anything at all - not opening the picture. when I disable my wifi - no problem

I need to test this, because if it's true thats bull****, I have Wifi at home on all the time. Heck if Sprint is going to start capping the unlimited plans, why force us to use 3G at all times when there's wifi available? testing this...

yea you're correct, it shows the button if you go into the messages, but it wont notify or let you download it, it says failed. Thats garbage.

Thanks Six-Duece and so I am not the only one. Somehow, if you are connected via wifi, the 3G or even 4G (data connection) is somehow disabled.
Thanks once again.. I am going to return my phone since I am still within the 30-days.
and I notieced even here in Vegas that 4G connection is so flaky and always reverts back to 3G and I pay $10 for something that is not used.
Maybe one day, when 4G connectivitiy is much more stable, then the $120/yr would be worth it. $120 is not joke nowadays

This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.

yea this could be a deal breaker for me, I think I will weigh my options and decide if I want to keep hanging on to this or say screw it. It bothers me because it makes no sense.

Typically the way things works is like this, calls and text go over the voice network (or on 1x), so you can be disconnected from 3G and still send and receive plain sms.
Now MMS are sent and received (downloaded) over the data network, either 1xrtt or 3G EVDO. Whether you're on wifi or not shouldn't matter as long as you're connected to the cell network.
The issue with the Epic seems to be that if you're connected to wifi it seems to disconnect from the data network (either to save battery or for some other reason INSTEAD OF KEEPING A DORMANT CONNECTION TO THE DATA NETWORK) and as such MMS can't be downloaded or fail to.
Now I don't receive a lot of MMS so I've never really been affected by this enough to annoy me but I can say that other Sprint phones I've had with wifi do receive MMS even on wifi because I assume they keep a dormant connection to the 3G network.
Either way, for heavy MMS folks who conncet to wifi a lot this must be annoying.
Just one more bug we need to alert Samsung and Sprint to for a furure fix. It might be a bug or the phone was just designed that way for some reason.

i will have to try that this is bs
if they wont do anything i may have to get an evo instead but i wish not to have to

The reason I brought this up, is because I connect wifi most of the time (at work and at home), and family sends a lot of picture messages. So this is a big issue for me especially since you don't receive any notification.
Maybe if they fix this issue then I might go back, since I am still in the 30-day return guarantee. I will be monitoring this thread.
Thanks for all for testing and confirming my problem.

Hi,
Has anybody of you who had the same problem as I did, has this issue been addressed and fixed now..
Thank you for taking the time to respond back

I just noticed that my mms pictures are now downloading when on wifi. Maybe Sprint quietly fixed this bug? Anyone else notice the change?
Sent from my SPH-D700 using XDA App

sryans2004 said:
This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.
Click to expand...
Click to collapse
It was a problem with the hero. Its not exclusive to theepic. Apparently it has something to do with adroid
Sent from my SPH-D700 using XDA App

No problems here. Just tested on my epic, wifes Evo, and my old Hero. Everythings working fine over wifi regarding mms. I wilk say tho that the Hero and Evo received the mms withing a minute, while my Epic didnt for about 8 minutes.
Sent from my SPH-D700 using XDA App

G2 Data Connection

Has anyone been having issues with the G2 Data? This morning and another morning this week my data failed, I tried going into airplane mode then restarting the phone completely still no signal and no cell signal either. My friend has a hacked and unlocked iPhone and his is working fine so I know its not a network issue with the towers... As well another co-worker has a myTouch 3g with no reported issues. Thankfully I have a wifi signal here at work.
Sent from my T-Mobile G2 using XDA App

That unlocked iPhone your buddy is using is EDGE only, obviously. That's going to give a better connection inside. Try running 2G only mode next time you get that issue.
I bet it was just a brief network outage in your area. It happens sometimes.

Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App

I do have occasional data connectivity issues, however, not that severe. Just your (what seems to be) typical "arrow stuck in the up position" issue.
Sent from my T-Mobile G2 using Tapatalk

jloescher2010 said:
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Sounds like you have a problem then. I haven't experienced that on my G2 yet. My N1 forever had data connectivity issues.
Are you using the new simcard that possibly came with your G2? I have no idea if that makes a difference, but just asking...
Call T-Mobile and see what's up. Maybe they can refresh you on the network.
800-937-8997
Say "english" at the first prompt and "representative" at the next prompt to skip to a live person.
Good luck.

Thanks Sean.
Sent from my T-Mobile G2 using XDA App

Tmo has been having issues, there are several reports of this and all my demo phones are unable to get online(though regular signal is fine) I would call care to let them know you are having issues too, ask them to make a ticket and/or send an engineer
Sent from my T-Mobile myTouch 3G Slide using XDA App

I had to exchange a couple until I got one with a solid 3G connection. Previous G2's had no connection or were in Edge 90% of the time.

Nothing wild here.
It seems to work as its supposed to.

Would love to see mine switch to 3G. Been on Edge 100% since I got it Tuesday. Advertised in a soled 3G area, but no luck. T-Mo CS politely told me I will love Edge. Will be switching to Sprint Epic if nothing changes in next few days.

Mine does that too. I have to restart it.
Wonder if the supposed OTA-vapor new radio will fix that.

I've been having data issues too, seems like it has to do with how my phone is held (HTC antennagate?) I hope the mythical OTA comes with a radio fix (if that is the cause) and/or a vorpal blade....
Sent from my T-Mobile G2 using XDA App

I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?

phazedplasma said:
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
Click to expand...
Click to collapse
Exact same problem here. It's so frustrating. I've already exchanged it once and spent an hour on the phone with tech support. If it keeps up, I don't know what I'm going to do.

I am not liking the data issues.... I love the phone besides.
Fixed with a soft reset but that has to change...

There are a bunch of us with signal issues. I live in Vegas where we have great HSPA+ coverage and Im still getting a lot of issues even with 3G, that I didnt have with my Nexus One.
Check out the thread on the T-Mobile Forums. (I cant post the link since Im new here )
My issues are simply the phone works one min then the next there is ZERO signal, if I dont move but restart the phone I have full signal again. Some times the signal comes back on its own then other times it doesnt and I have missed calls after the restart.
I bought my dad a G2 as well (upgraded him from his G1) for his birthday, and he is having similar issues. I went into my local t-mobile store and they replaced the sim card 2x now and that didnt help. What I did find that helps is that if you set it 2G mode the phones seems to work fine. This is a temp fix but its retarded that T-Mobile's fastest phone is being forced to run in 2G mode.
I hope someone on here can figure out the issue or t-mobile comes out with a OTA fix asap.

Wow, the rep just tried to tell me I live in an area that is only covered by edge. I asked why I've had 3g hooked on my phones for the past 2 years and why my girlfriends phone says 3g. She then said I was wrong and she didn't know why the last rep told me I was suppose to have 3g. She then directed me to the coverage map where I pointed out to her how wrong she was.
....and she's a PDA specialist.
What upset me was how she was trying to convince me I lived in an area where 3G was not available. Despite having had 3G at this location for years. I told her I'd just call back tomorrow.
Edit: She must be on drugs, I see that I'm back on 3G.

The rep on the T-Mobile forums is asking you to PM them your info:
Hi everybody!
If you are experiencing this, we would like to hear from you. Please send me a PM with a few details. The location information requested is particularly important.
(Do not post your private information here in public.)
1. Describe your signal indicators when things are working well. For example, "Full signal with an H."
2. Describe your signal indicators when you are experiencing the issues in question (No signal, one bar, E, G, etc).
3. Provide a location where you are experiencing issues (city, state, zip code)
•Are you aware of other T-Mobile phones experiencing or not experiencing these issues at the same location?
•Are you indoors or outdoors when you are experiencing the issues in question?
4. Provide a location where things are working well, if available. (city, state, zip code)
5. The T-Mobile phone number in question.
Thank you!
-Dominic
Moderator, T-Mobile Forums
Click to expand...
Click to collapse
forums.t-mobile.com /t5/T-Mobile-G2/Reception-problems-with-G2/m-p/515891#M16090

I've had prevalent connection issues as well. For me, turning off Bluetooth and WiFi fixed the issues and I was able to get data via mobile network again. Bluetooth seems to be the main offender.
This exact thing used to happen with my N1, and this was fixed with rooted builds (Cyanogen/Enomther) from what I saw...... *grumble*

Sorry to resurrect such an old thread here, but I'm having data issues today in the Chicagoland area. Anyone else having problems?
I first thought it was an issue with the latest CM7 nightly I flashed last night, so this morning I reverted back to CM6.1.1 and still having problems with data. It shows I have 3G/H and strong voice signal, but no data is coming/going. When I reverted back to CM6.1.1 I did a complete wipe and then nandroid restore.
Thoughts?

Can't activate my Nexus S

I received my Nexus S today, popped in the new SIM but can't activate the phone. After I sign in with my goggle account, I get the message "can't establish a reliable data connection to the server. I swapped the sim from my G1 that I have been using so far - same problem. Any ideas?
Thanks
Mac

Use the g1 simcard
Sent from my Nexus S using Tapatalk

I did and still nothing.

Didn't know these phones needed to be activated.

I think Im going through something similar....
Everytime I turn off the phone (twice)... I lose 3G connection to T-Mobile. It says I need web service, but I had it for another phone. Ive called tmobile about this and all they said to do was a battery pull. And it worked the first time, but no luck second time around. Just wanted to know before calling them if anyone had this issue?
I remember going through something similar from a blackberry phone to a nexus one (same thing happen but I guess it something to do with the plans)

Skip the welcom wizard, turn on wifi, login to your wifi, then go to menu/settings/accounts and add your google accounts.

azn2050 said:
I think Im going through something similar....
Everytime I turn off the phone (twice)... I lose 3G connection to T-Mobile. It says I need web service, but I had it for another phone. Ive called tmobile about this and all they said to do was a battery pull. And it worked the first time, but no luck second time around. Just wanted to know before calling them if anyone had this issue?
I remember going through something similar from a blackberry phone to a nexus one (same thing happen but I guess it something to do with the plans)
Click to expand...
Click to collapse
I had to call them to get the 4G web provisioned on my account. Even though this phone isn't HSPA+ capable, this provisioning lets it work with HSDPA

I have that problem I just got my phone today n can't log in my google account always say no data service.but when i switch to my nexus one it work everything fine anyone know how to fix that??please thanks

Connection Problems.

I been having some very weird problems with my hd2 recently, ever 5-10 minutes, I get no service message, and loose my cell connection, the only way to get it back is by selecting the network under settings. Now I've task29'd reflashed magldr, and various roms along with using another sim card same problems. Its not my network provider or sim as it works fine in another phone any ideas?
Sent from my HTC HD2 using XDA Premium App

Could it possibly be that it's your SIM card? It's probably ran it's course. You should get a new SIM every 18 months or so.

Nope not the simcard, I have tried it in another device and it works perfectly fine
Sent from my HTC HD2 using XDA Premium App

BUMP
10chars

I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.

Chrispy111 said:
I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.
Click to expand...
Click to collapse
Well see the thing is its fine in winmo and wp7 but not android
Sent from my HTC HD2 using XDA Premium App