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Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
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Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
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Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
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Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
Hello people, I have a question: Does anyone know why or how WIFI works for me only with version 1.23. And not with 1.3x or 2.0X?
xoxol13 said:
Hello people, I have a question: Does anyone know why or how WIFI works for me only with version 1.23. And not with 1.3x or 2.0X?
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I guess even HTC does not know why WiFi sometimes stops working.
My Legend got the 1.3x update OTA without any problems. When later the 2.0x update was pushed my WiFi stopped working. It showed no MAC adress in the adapter infos.
I wrote a support request to HTC but did not get an answer for about 2 weeks or so.
I found the thread here on xda developers in which is explained how to downgrade your legend. I downgraded my phone, WiFi worked again. I installed the 2.0x update OTA again and this time WiFi worked.
A few days later I received an answer from HTC. Only boilerplate stuff, not helpful at all. Later I received a mail asking me to rate their service - they received the worst marks in this rating.
When I was on holiday last week I got a phone call from HTC. Too bad I was abroad and had to pay high roaming costs - so I kept it short. They asked me about my WiFi problem. I told them that they were of no help but I solved the problem on my own. They wanted to know how and I told them.
I am sure they have no idea what causes WiFi to stop working after an update. Seems like some randomness.
Hi I read through the forums and posts, but did not get a topic related to my issue. may be I missed something!!
My Samsung vibrant was connecting to wifi networks at home and office properly for almost 2 months and today it suddenly started acting strange. It detects the wifi connects to it then keeps disconnecting and connecting every second. Really worried as this is an unlocked version and I recently rooted it too. But even after rooting the wifi was working fine.. No idea.. what happened suddenly Plz help..
- Venky
I'm going to assume you mean it isn't connecting at your office? Samsung Galaxy phones are notorious for having connection problems with enterprise routers, mine had the same problem last year.
The big problem for me was, that it was my school's wifi all together, and since I live here at my university, I had to go and up my data plan because, well quite frankly, you can't do jack **** with 200 mb of data.
I tried factory resetting, flashing new ROMs and kernels to no avail; however about 2 months ago it just started working for no reason and has continued to work since.
Good luck.
Thanks FLAC... Like you said... It startedWww working automatically. Very strange...
Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
spikeyl said:
Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
Click to expand...
Click to collapse
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Same problem in DK
zaphy42 said:
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Click to expand...
Click to collapse
We have the same problem her in Denmark on HD2 and I have seen the problem reported for other HTC devices with WinMo 6.5
I am on Vodafone in the UK with a totally stock HTC 1.66 ROM, WinMo 6.5
Twice in the last 48 hours my clock has advanced by exactly 1 hour sometime during the day. Today it was around midday but I did not notice the exact time.
Glad I'm not alone on this. I thought I was going mad!
I'd forgotten about the time sync option. It was on so Ijust turned it off. Will wait and see if the problem persists tomorrow.
Thanks
Thanks for all the replies - I thought I was the only one! Looks like its a Winmo6.5 problem with handling 2013 date updates rather than a specific network? - unlikely to get a fix then I would have thought...
Things have been fine with the sync turned off for a day, so looks like its not the device itself.
Yeah, mine did not advance an hour today with time sync switched off.
Its being reported on the O2 forum too: http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HTC-HD2/td-p/378652
One of my work colleagues has an HD2. I will check with him on Monday.
problem fixed by workaround...
So far my problem is fixed with sync turned of:
Start-Settings-Menu
all settings
Personal
phone
GSM/UMTS
select Time synchronization - get settings then untick Automatic time zone, then ok
Have been OK since friday 4/1
But as we have 2400 devices (HD2 and Touch Diamond 2 (yes - I have users reporting the same problem on WinMo 6.1 devises))
Is there an knowledge of a "central fix" from either operators or HTC?
Thanks in advance for any reply
Soren
turned off time sync, still getting issues
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Strangely the workaround (turning off time sync) worked from saturday 5/1 and until today 9/1.
From today my 1100 corporate HD2's is advancing with 1 hour again.
Update
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Just spoken to HTC, they have assured me that the daylight saving fix on their website should fix this. I won't hold my breath as it says it's not applicable to the T-Mobile devices, which we also have the problem on
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Thats odd - havent had any problems since I turned the sync off. Havent switched it back to see if its fixed yet - can anyone confirm?
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
I've just experienced this today on my 1 day old N910C, I'm on 4G and suddenly earlier today my 4G mobile data indicator disappeared but it still showing the usual signal bars. Tested browsing, no mobile data it said. Tried putting it to Airplane mode then back to normal, didn't bring mobile data back. Rebooted it, then it's working again.
Not yet to see this problem but my friend's Note 4 had this problem. In the end he brought it to the service center and they replace the mainboard. Still wait and see if it fixes the problem.
it happened me before on other samsung devices too. generally an update fixes it but could be hardware problem too.
Hopefully its software related ive seen a slew of note 4s have this issue both variants included.. its annoying to say the least
Hi, I just got my phone, may i know whether you guys have resolved the issues?? i need to turn the flight mode on and off a few times to get the data connection back online
I sent back to Samsung services center, it seems that they said they reprogram the software. Will observe and see how it goes.
Mines all good now few updates and new provider all good ?
Hi guys, I've experienced the same issue, the mobile data connection suddenly drops (H+ icon doesn't disappear but the download arrow is off, meaning that there's no inbound traffic) and the only way to have the connection back is to to disable mobile data and than reactivate it. I've updated my phone, I even tried to install firmwares of other countries (different csc) and to change carrier but I haven't solved the problem (same situation on my friend's N4).
Hi
i had a problem with wifi. weak or no connection.
100% solution for my note:
go to settings=>location=>use GPS ONLY.
perhaps it solves also your problem...
Hello all! Just faced the same problem! Losing internet connection. Did anyone find a solution?
Note 4
Yes this is BS. If I go to a place with no data service, then travel back to a place with data service, I have to first disable then re-enable the "Mobile Data" toggle in the settings. It's such BS that this is happening. My note 3 NEVER has this problem. Starting to dislike Samsung's buggy releases.
Same issues..
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
----- got same problem here.. keep drop the signal.. until fedup already.. can someone solve this thing? Need answer.. T_T
Any news on topic? I'm facing with internet on mobile connection, even if bars are full and LTE sign is visible.
I've also noticed some lack of signal during usage, even if I'm constantly in city.