Database Users

Phone - The operation failed.

Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.

I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.

Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!

BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd

Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.

duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone

omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.

duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.

I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.

I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?

Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...

I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.

This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".

returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.

pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this

I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.

Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)

I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.

Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards

Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.

Vario II (T-Mobile) problem re-connecting to the Internet

I have a problem reconnecting to the Internet using GPRS/3G on my T-Mobile Vario II.
It (usually) connects to the Internet first time without problems (although recently even this has been so-so) but I can never (rarely) connect a second time after I have disconnected.
I've posted about this before and been advised to: (1) don't disconnect (but this runs down my battery and the phone gets hot); and (2) stop all running programs since one my be interfering with the connect (this sometimes works - but usually not).
I have discovered a full-proof way of reconnecting is to use Communication Manager to manually disable my phone and then re-enable it - but this is a pain.
So, I have a few questions.
1. Does any other T-Mobile/Vario user have this problem?
2. Is there any way to cure my problem?
3. Is there a better workaround?
Cheers.
Bobby

bobbyelliott said:
I have a problem reconnecting to the Internet using GPRS/3G on my T-Mobile Vario II.
It (usually) connects to the Internet first time without problems (although recently even this has been so-so) but I can never (rarely) connect a second time after I have disconnected.
I've posted about this before and been advised to: (1) don't disconnect (but this runs down my battery and the phone gets hot); and (2) stop all running programs since one my be interfering with the connect (this sometimes works - but usually not).
I have discovered a full-proof way of reconnecting is to use Communication Manager to manually disable my phone and then re-enable it - but this is a pain.
So, I have a few questions.
1. Does any other T-Mobile/Vario user have this problem?
2. Is there any way to cure my problem?
3. Is there a better workaround?
Cheers.
Bobby
Click to expand...
Click to collapse
Hi Bobby, I had exactly the same problem with mine, I even phoned T-Mobile up a few times and they went though re-entering settings which worked once but then wouldn't connect again, after searching I came across a thread that mentioned a setting which needs to be turned on which is HSPDA, I phoned up T-Mobile and they put this on my account (it dosen't cost anything) and it now works perfectly every time plus it is a lot faster, I am getting between 750 to 1300 kbps where I was getting about 250-300 (before the connection problems), hope this helps

Thanks for the advice. I'll give it a try.
I am amazed to discover that HSPDA is not enabled by default by T-Mobile. What's that about?
I phoned T-Mobile and the support person confirmed that HSPDA is not enabled by default and has to be requested and takes "up to 24 hours to become enabled".
So I'll check tomorrow if this cures my problem.
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.

bobbyelliott said:
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.
Click to expand...
Click to collapse
It won't, the two are unrelated. I had the same problem a few months back and it miraculously cleared up. I wish I could tell you I knew why, but I do remember that I uninstalled some applications and removed a few things on the today page. All I can suggest is giving it a try and see what happens. Maybe post a list of your apps and I'll see if I recognise any?
Lee.

bobbyelliott said:
Thanks for the advice. I'll give it a try.
I am amazed to discover that HSPDA is not enabled by default by T-Mobile. What's that about?
I phoned T-Mobile and the support person confirmed that HSPDA is not enabled by default and has to be requested and takes "up to 24 hours to become enabled".
So I'll check tomorrow if this cures my problem.
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.
Click to expand...
Click to collapse
Don't know why they do not set up HSPDA as a default, maybe they are trying to restrict the usage? I did read on another forum that T-Mobile can be reluctant to turn HSPDA on and it may take a few calls to them to actually getting it switched on properly
When they turned HSPDA on my problem with not connecting was solved instantly while I was on the phone to the tech guy, he had rung me back on my landline and got me to do a soft reset while speaking to him and it has been fine ever since, he did go on to say that this had nothing to do with my problem and that it is not any faster than normal 3G in most cases but it has solved it and it is much faster, obviously just a coinident then
Before hand I did wonder if it was due to any apps I had loaded but I did a hard reset at one point to bring it back to the T-Mobile default settings and the problem was still there

LeeJS said:
It won't, the two are unrelated. I had the same problem a few months back and it miraculously cleared up. I wish I could tell you I knew why, but I do remember that I uninstalled some applications and removed a few things on the today page. All I can suggest is giving it a try and see what happens. Maybe post a list of your apps and I'll see if I recognise any?
Lee.
Click to expand...
Click to collapse
It hasn't. :-(
Here is a list of all the (extra) programs installed on my Vario.
Yahoo Go
Office Onenote Mobile
GooSync
VITO Audio Notes
pRSSreader
eWallet
Skype for PPC
MS Live Search
ListPro
Fizz Traveller
Thanks for trying to help.

variotwo said:
When they turned HSPDA on my problem with not connecting was solved instantly while I was on the phone to the tech guy, he had rung me back on my landline and got me to do a soft reset while speaking to him and it has been fine ever since, he did go on to say that this had nothing to do with my problem and that it is not any faster than normal 3G in most cases but it has solved it and it is much faster, obviously just a coinident then
Click to expand...
Click to collapse
How do I check if HSPDA is actually turned on?

Hi Bobbyelliot
How's Glasgow?
Best way to check HSDPA is to run a speed test by running DSL Reports in your browser:
http://www.dslreports.com/mspeed?jisok=1
Works on a PC as well as a speed check if you pick higher file sizes.
On your Hermes:
speed
300-400 kbps = UTMS
500+ = HSDPA
Cheers
Mike

bobbyelliott said:
It hasn't. :-(
Here is a list of all the (extra) programs installed on my Vario.
Yahoo Go
Office Onenote Mobile
GooSync
VITO Audio Notes
pRSSreader
eWallet
Skype for PPC
MS Live Search
ListPro
Fizz Traveller
Thanks for trying to help.
Click to expand...
Click to collapse
OK, of those, the only ones I've used are eWallet and MS Live Search, which are still installed and running fine. I think I may have had a trial of pRSSReader which is no longer on the device so it might be worth uninstalling that just in case. I'm not convinced it will make a difference but it's worth a try.
What today plugins are you using?
Lee.

One suggestion...
I had only one application disabling any re-connect: evenbyte.com PHone Security System (v1.1.2.2) - after deinstalling everything worked fine again.
Now I am using UTA3 - works.

Might help me then as well. As when im in a 3g area my net access is painfully slow yet in a gprs area i get around 51kb but hsdpa speeds would be better of course!
Do i have to be the account holder to ask them to?

tmobile dns failure on 3g
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://www.dslreports.com/mspeed?jisok=1. I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
Moderator edit: Links fixed - now working.

This story is worryingly familiar to me. I can relate to every part to it, up yto (but not including) the last part about getting HSDPA activated. I suspect I am in the same position.
I'll download the utility and check my connection - although right now I can't even get 3G on my handset (I have also been told to use GPRS instead of 3G).
Thanks for the info.

BTW can you post a full URL to the Hermes utility to check if I have HSDPA activated? The link above does not work.

bobbyelliott said:
BTW can you post a full URL to the Hermes utility to check if I have HSDPA activated? The link above does not work.
Click to expand...
Click to collapse
http://wiki.xda-developers.com/index.php?pagename=Hermes_Utils
just checked this and it is working
cheers
craig

Update on my Vario/T-Mobile Internet re-connection woes
I've tried a few things since last posting.
I removed pRSSReader (no change) then removed Skype (no change).
I had previously phoned T-Mobile to enable HSDPA (which they claimed they did but people on this forum have indicated they might not do at the first request).
My phone (Vario II on T-Mobile in the UK) will still not reconnect to the Internet once I've connected and manually disconnected.
Oddly, I recently downloaded a small program to change my radio from GPRS to 3G (and vice versa) and if I do this then I can reconnect. Also, if I switch off my phone (inside Comm Manager) and then switch it back on I can reconnect. Obviously, resetting the radio clears my problem.
So I'm sort of stuck.
Finally, 3G is still not working in the Glasgow area.

craigsad77 said:
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://www.dslreports.com/mspeed?jisok=1. I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
Moderator edit: Links fixed - now working.
Click to expand...
Click to collapse
I just got back from my T-Mobile shop. They have sorted the HSDPA connection and every thing works very well now. It had not been enabled despite two or three previous reassurances by T-Mobile staff that it had. This guy really knows what he was talking about!

3G now working in Glasgow area. Slow to connect but then OK.
But I still can't disconnect and reconnect to the Internet without resetting my radio.

bobbyelliott said:
But I still can't disconnect and reconnect to the Internet without resetting my radio.
Click to expand...
Click to collapse
I've just swapped my phone (the camera didn't work on the original so t-mobile swapped it) and I had this problem last night as I was reconfiguring the new replacement phone.
In desperation I thought that something can't have been set up right during the install so after unlocking the extended rom and reruning the AutoRun file the problems seems (fingers crossed) to have gone away and I can reconnect without problems. However I am have had a couple of unexplained lockups.
Now I can't be sure that this has definately cured it and it wasn't a problem with the 3G network where I was (Stevenage) at the time (11:30pm). Also I first noticed it after I used the phone as a modem a couple of times (have you ever done that?) but it may have been doing it before (I did a lot of soft resets last night as I was installing software)
Of the programs you mention I have eWallet and OneNote but I had exactly the same ones on my old phone with no problems. The only difference I can see between the two setups was the First Boot was interupted on the replacement device and I installed many applications at once and changed the DNS settings immediately (n.b. the DNS settings remained at 4.2.2.1 and 4.2.2.2 following the 2nd Extended ROM install).
If I have any more problems lockups or reconnection issues in the next 2 days I'll do a hardreset.

Which Radio ROM for UK T-Mobile MDA Vario II?

Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!

broudie said:
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
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Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??

mrvanx said:
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
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I have (and thanks btw - it was your guides that I followed attempting the flash last night). The thing is, a good friend of mine has the same phone, in the same area - and he doesn't get these issues. My other half is also on T-Mobile, but uses a Sony Ericsson and doesn't have any problems with coverage. I'm in a city centre right now, and my house isn't far out - we both have decent reception there.
In fact - an interesting thing just happened (literally..) - I have my phone on a charging cradle, and it had been dormant for a while, so the screen was off. It woke up, as if about to receive a call or text, but then nothing happened... so I called myself from my office phone - and it connected ok.
About 5 minutes later my girlfriend called me up on the mobile, and I mentioned the issue was still there - and she said 'yeah, i tried to call you about 5 minutes ago'.... so it's like the call was received (i.e. the phone new about it), but it didn't complete the process.
I had thought a new radio version might help (from my very limited understanding of such matters) - are you saying that's not the case?
Does 3G affect this too? What can I do - I use the internet more than anything else on my phone....
Thanks

does anyone have any further advice on this?
Mr Vanx? Anyone??

My phone is still randomly losing signal - generally not accepting incoming calls (though today it was not accepting calls, whilst I was still able to make them...). I think I may go and get it replaced by T-Mobile - but I have upgraded the radio to 1.47.30.10, and have put HardSPL 2.10 onto it.
I guess I need to downgrade to original versions, but I can't seem to find a guide which tells me if what I want to do is OK (and how...).
Please - can anyone assist - I believe my original radio rom was 1.05.05.00, and the SPL version was 1.01.

I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.

mean-machine said:
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
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did you have the same problems as me? - phone appearing to have a signal but calls being diverted to voicemail... seemingly randomly...

Use GSM mode as default
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
I swear this problem did not happen in the early part of my contract but only recently. One theory is that TMobile has sold so many 3G devices now both monthly and pay-as-you-go (esp 3G Data Modems with users using the network for their laptops) that the TMobile cells are just getting overloaded. Also, it could be that TMobile are also doing an upgrade of the 3G network and it is causing problems for users.
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
The added side benefit is also much much better battery life in GSM mode (3G soaks up the juice very quickly). I never use video calls ect so no loss there.
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...

We appear to have the same phone 'lives'!
kismat1970 said:
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
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Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
kismat1970 said:
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
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I've tried this today, and have been testing the phone on an hourly basis - so far so good.
kismat1970 said:
I swear this problem did not happen in the early part of my contract but only recently.
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Spot on - this definitely was not a problem when I signed up (Nov 06).
kismat1970 said:
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
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Do you know where I can get a reliable version of Opera Mini?
kismat1970 said:
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
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I dont have this option in mine? How can I get it??
kismat1970 said:
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
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Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?

broudie said:
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
Spot on - this definitely was not a problem when I signed up (Nov 06).
Do you know where I can get a reliable version of Opera Mini?
I dont have this option in mine? How can I get it??
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
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I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?

kismat1970 said:
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
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Thanks very much for loading this stuff...
my other half is after the touch plus too - but have advised her to do some research before committing to T-Mob again.... though if she gets it and it's ok, i'll post some feedback on here...
Cheers

The Touch Plus is a good phone if you can live without Wifi...Ive read somewhere that this problem is dependant on the area you are in ...in particular the TMobile cell tower servicing the area you are in and it is possible to phone TMobile tech support to get an engineer to investigate and correct the problem. In my case that would be my home address and my work address - maybe worth a try?

Just to add my 2p worth... my radio is 1.05.05.00 (came on the phone, which was a replacement for the first which had the screen drift)... I've had occasional times when the phone's lit up but nothing's happened, but I usually chalk that down to the phone doing an activesync check for push mail, and as there's nothing there, it goes back to sleep.
To my knowledge, I've not really missed any calls or anything like that since way back last year - when sometimes I'd be sitting in the same café as a mate also on T-Mobile, and we'd do the you-call-me-i-call-you thing to get each others' numbers - and it'd go straight to voicemail! That was quite amusing.
Nobody's told me that they've had problems trying to reach me on my mobile though for a fair while now, so I'd almost completely forgotten about this problem!
edit: yay, 500th post! Took a while but got there eventually... Anybody want to sponsor me with a free Kaiser?

broudie said:
Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
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Hi, I confess I haven't read the thread in great deal (am in a rush and am just passing through!) but you could try this official T-Mobile UK ROM. It's Windows Mobile6 and Radio 1.50.xxx (as far as I remember). The main thing is that it's official, and includes their latest sanctioned bootloaders etc. I flashed it to mine before taking back for warranty (as it's not possible to go back to the old 1.05 radio from recent unauthorised versions).
T-Mobile UK WM6 complete MDA Vario II ROM:
http://member.htc.com/ruudownload/t-mobile/TMobileWM6Step1-TMuk.aspx
sim

:O when did that become available? I swore to myself I'd keep an eye on the TM phone downloads site because I knew WM6 was available for some devices, but I completely forgot and since then they've rolled out WM6 for my phone... Which is a proper pain, but at the same time a really nice surprise.

Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.

sahuja said:
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
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Why dig up this old thread and answer a question that has probably long since been resolved?

Wam7 said:
Why dig up this old thread and answer a question that has probably long since been resolved?
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It's been useful for me. I'm having exactly the same experience on orange with an spv m3100 at the moment. This helps.

Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........

john7992 said:
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
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Click to collapse
you should check and find its at http://forum.xda-developers.com/wiki/index.php?title=Hermes_ExtractedRadioRoms

random data connections?

Hi all
Slightly different to Gadgetwing's problem earlier today, i am finding i am getting data connection seemingly randomly turning itself on. I have assumed its a MMS being sent through but nothing seems to arrive. Im pretty sure its not the weather or gps updates (i dont have these automatically updating). It doesnt happen often, but it did happen when i was abroad* and i wasnt sure whether actual data was being transferred that i will be paying for! Soft resets seem to solve the problem at the time, but im wondering whether its doing it when i am not noticing.
Im aware i can turn off MMS/internet connections manually with HDtweak, but any idea why it might be doing this?
Ive had my Touch HD around 6 months - its a stock ROM i dont have much installed (tomtom, Ms reader). I tend to only use the internet using wifi. I havent installed anything recently - the only change has been to ask Orange to turn roaming on. Last time it happened i was texting at the time.
TIA
* although not as bad as i travelled from the UK to Italy with my XDA IIs and it managed to dial out back home whilst in my pocket and leave a long message on my answer phone at an extornate cost!

HD2 Web Connectivity Issues and Analysis

Seriously people....
I've seen lots of threads recently. People are complaining that the HD2's data connection cuts out, leaving them unable to access the Internet from their phones for who knows how long. I know, it IS kinda annoying...But the thing is..
I can tell you this IS NOT a hardware problem. It's something to do with either the OS....or something in the phone's registry settings which no one has picked up yet...I hear that phones like the TP2 do not have this error, and I agree. My old unbranded Touch Pro 2 was brilliant, I could use it for IM and texts anywhere...LOL I used to sit on the Bus while people stared at my phone, while I was on Messenger talking to my phone. Anyways, here's what I wanna tell you guys. Hope I help out everyone in some way or another.
What I have:
HD2
3 Mobile Sim-So yeah, My Operator is 3 UK
Living in London, UK
Using ENERGY's 17th March Version ROM
HUSPA, HDSPA Enabled
What I've noticed:
The phone cuts out the signal when the transition between 3G and H occurs in the icons. As a result, the Internet cuts out temporarily, and programs such as Messenger lose connectivity for a while. For example, when the icon is on H, and no one's talking on Messenger, the Icon changes back to 3G....during this moment it cuts out sometimes..until it reverts back to the H icon (Got that? I know, it's a little long and complicated when I word it like that, but read it out and it'll make sense xD)
Now, whenever I have the phone connected to my PC/Laptop (Either as a Wi Fi Router or through the cable and then using Internet Sharing, either way, the phone does NOT change back to 3G, it stays constantly on H (Mind you, I usually download during this period). Anyways, the point being that the connection is VERY stable and constant, when in this state, connected to my PC/Laptop and the device is accessing the Internet through my phone's Data Connection. So what do you all think? And what have YOU found out? Leave your responses and ideas below

Some things I have found out are, if you Enable ONLY HUSPA in the Settings/Connectivity options, the connections seem to be more stable. Furthermore, if you really want to, Disable Advanced Connections, stay only on 3G, and enjoy a LOT of stability (At the cost of slower speed surfing and downloading )

My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.

csharper said:
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
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Which phone company are you with? I experienced the same problem with 3UK in North London for a couple of months up until the beginning of last week but it was a problem at 3's end, not mine. Other people have been experiencing similar issues with non-3 phones in London (http://www.3g.co.uk/3GForum/showthread.php?t=102192).

yes, I had problems in London too before Good Friday. Especially on Tues+Wed.
Others around me inthe library also had similar issues with their iphones. I kept on switching the baseband and modes, and reapplying my 3G settings to keep it alive and solve the outages.
Most people with issues were on vodafone or O2 (like me).
It would work, then cut, then work.
I thought at first it was because I had a custom ROM, but iphone users had the same - and lots of timeouts on requests.
I DO believe however that running ROMS like energy's and Dutty's HG 1.7 with 2.10 (which I'm currently running) bases as 2_08 radios is not great for the uk and exacerbates the connection issue. 2_07 is better...and in any event we SHOULD be using 1.72 based roms with 2_09 radio.
I have also noticed that on COM5 23544 builds the opera mobile 9.7 and 10 google boxes do not work. They come up as failed connection, but then i click on teh link and it works...weird huh???
So I think last week was because of network faults in London. But in general, these 2.10 based ROMS and their radios are not ideal for stability.
I had perfect call and HSDPA stability with 1.48stock+2_09 radio.
Having turned to a 23544 rom (Dutty's HG) with 2_08 radio I've had much less call and internet stability (and quality) over the stock with 2_09.

jakem said:
Which phone company are you with?
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T-Mobile US.