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Hi guys,
ive had my exec for about 2 weeks now. In the last week it has started to randomly loose network signal. It keeps searching till you either soft reset it or turn flight mode on and off. It will find a signal in about 10 seconds after that.
Is this there a 'dont keep loosing signal' setting that im missing?!
Mine does the same thing - annoying as hell! Not worked it out yet.
Are you talking about telephone or GPRS signal ( U or G )
Phone signal
everything! it looses all signal.
I called o2 and they want me to go into an 02 shop for them to have a look at it before they give me a replacement
The are all 'handset trained' apparently.
I also called o2 a week ago stating the same problem, They gave me a refferance number and said they will look into it, But of corse 1 week later they have not called me, So this afternoon i will find the referance number and give them a call.
I will post ther Bollox answer on here tonight
John
Same problem here with a MDA Pro. I ahve noticed that this happens when I am roaming in Germany as well. Very anoying. That and the thing freezing in a call and needing a re-set. This is my second one as the first one the screen portion became loose, happened on the one before as well.
I have the same problem althoughmine will refind the signal after about a minute. It seems to disappear whenever I ask thephoneto do something new (open a program etc).
I finally persauded T-Mobile to exchange mine so I'm getting a new one delivered tomorrow.
I'll let you know if that fixes it!
Andy
My XDA2 used to lose its ability to communicate if I was out of a signal area for more than 15 minutes, but I haven't had it happen yet with the Exec. A soft reset or Flight Mode on/off cycle would fix it.
It is frustrating but didn't happen often.
Well i phoned o2 and they said there was still no answer and that no one else had complainded about this, So i told them of this forum......
As per the last post i have also had this on a 2 and 2i, and i gree if its out of servie for a few mins its seems to give up looking for service until you reset.
mine has done it overnight befor, i looked befor going to bed and it had just the 3 dots flashing where the aerial should be. the next morning it was still the same, quick soft rest and into full service, thats when i first rang o2
John
I've had this on all my XDAs in the past, and seems to continue with the Exec.
Very annoying, but not sure what can be done about it.
Ant
guys,
wait for a rom upgrade from o2, ( with new radio rom)
that should solve the problem.
happens with xda, xda2, skipped xda2-i and xda2-s,
and now it's back.. :roll:
Hi Guys, I have been having this problem for weeks with my MDA Pro. I convinced myself it wasn't the phone and that it was T-Mobiles Network. In desperation last night I spoke to T-Mobile about the problem. They told me it was a faulty phone and that I would have to contact the supplier of the phone and ask them to replace it. I tried to explain others had the problem and that I wasn't happy to have to send my phone off and wait for a replacement. But no avail. So I sat down at home and looked at the settings. I think I might of cured it! Maybe it is a fluke but by clicking the signal meter and going to settings, then changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
abarthsmart said:
changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
Click to expand...
Click to collapse
Defenitely...that did it.
I had the same in Holland with KPN: while switched to manual no more problems.
In Romania however, where I also have UMTS, I had to switch it back (or it switched itselve back, after changing SIM card, I don't remember) to AUTO.
There it switches from GPRS to UMTS if UMTS signal is OK.
Huib
Ok, i have the same problem. Have GPRS Always on set in registry and 10 minutes ago, my MDA Pro lost GPRS connection. It trys to reconnect all the time. But no Connection can be build up. After Flight Mode and back, i get a connection immediately. But on start of MSN Messenger, it loses the connection again and does the same loop like before. Only a softreset brings my connection back to live.
Looks like a ROM issue. Maybe GSM or CE.
I am delighted to say that my replacement MDA Pro seems much more stable in the signal department. Although I still loose signal ocaasionally, I no beleive that is due to poor signal area and not the phone...
If you phone isloosing and reconnecting all the time then like mine it is probably faulty! Hopefully the ROM upgrades will sort out the last few issues I'm having!!
I love this phone!!
Same problem with JASJAR
People still have this problem? i'm using radio 1.03.01. When i used the original firmware, the phone part would lock up (Would get the busy - wait 15 seconds and try again, but it would never clear - had to soft reset)
With the 1.03.01 radio, i still get disconnected, but it'll find the signal again after a few retries - which is very bad! I rely on the phone at work, and people can't get through when it's disconnected. I have full signal strength (4 bars) so it's a software/hardware problem.
It looks like maybe it happens more frequently when charging or activesync'ing, than when it's disconnected from usb.
Can anyone confirm having the same problem, and it getting better or FIXED with the new radio firmware? If not, i'm going to have to return it.
Michael
I am using radio version 1.04.02 on the O2 exec, although i use a Vodafone SIM (supplied by work!). Mine suffers from the same problem, mainly at home, which is a very odd signal area for Vodafone. I can go from no signal to full signal to none again, and yes, sometimes it drops completely and needs a soft reset - bingo! full signal again.
Switching the network type from auto to GSM does seem to make the unit a little happier, but i need to use WCDMA when possible, so i leave mine on auto and live with the dropouts!
Lets hope the next rom fixes the problem.
Cheers
Paul
I have the same problem with my XDA and O2. a soft reset nor a full reset have been able to fix the problem. :roll: is the new rom version available as yet?
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
Hi
I seem to have a weird problem.
This seems to always want to connect to the net.
Even if I switch of all the RSS stuff and weather updates from the panels etc.
However when I leave the phone for a few minutes, the GPRS/Edge/3G is connected for no reason I can see.
This is annoying as its zapping my battery life,.
Has anyone else got this problem.
I have to manually switch it of in the comms menu.
but eventually it connected again.
I have even doe a softreset.
Any help would be greatful
Cheers
Wayne
Who did you order it through? Is it branded O2 at all?
I got my O2 contract via mobiles.co.uk and it seems to be a retail X1, fully unlocked/unbranded and never connects to data unless I open something specific to do so.
That said, when I am connected it doesn't seem to "sap the battery" either.
Have you perhaps setup e-mail on the phone? That's the usual culprit for constantly using the data connection.
Sorted with Hard Reset
Hi Thanks for that.
Yeah it was straight from O2
They removed the google panel, and locked in their own boring panel.
Also they have removed one of the icons in connections, so it cant be used on another network.
So annoying, oh well
In the End i gave up and did a Hard Reset, went back to dafult settings, so i can restart loading up stuff.
This time I wont be installing touchFlo, as that causes crashes, and would not unintall.
Luv the phone, its ace, if it was slightly faster it would be amazing.
Screen is a gem!!
laters
Wayne
Thats interesting as i didnt know mine wasnt supplied by O2 but now i know it isnt.
I think you have to buy direct from o2 to get an o2 one otherwise you always get a retail unit and a separate sim and contract...
Mine always connects to the net too but I haven't had any problems with battery life in fact I am very pleased with the battery life!
Some comm managers have settings to turn off certain types of connection but the X 1 doesn't...
How bad is the battery life?
I am getting nearly 2 days of normal use which is about par for the course I think.
Hello all,
Not sure if anyone else is having this problem.
First of all, better to mention what my Aria is running on:
Stock ROM unrooted. Updated to Froyo from HTC via FOTA. I'm not located in the US therefore my phone isn't under AT&T which many here are. My ROM is strictly HTC's Asia's ROM.
Now I don't have much in a way of problems with my phone, its just odd to me that every once in a while (around once every week or so) I need to reboot my phone. This is because for some strange reason, my phone won't connect to the data network (3G) or it shows that it is connected but no data activity (even after I've instructed the phone to sync all information, i.e. weather, emails, etc). I've tried switching on/off the data network connection and also have tried switching between airplane modes on/off (in hopes to reset something) but nothing works.
I'm not sure if this is an inherent problem to the Aria's 2.2 update or if there is something wrong with my carrier, however the problem is ALWAYS FIXED right after a fresh reboot.
Anyone have any thoughts on this?
*#*#4636#*#*
Phone information. Set preferred network.
Try switching between the different options.
Sent from my HTC Liberty using XDA App
Thanks for the hint thinkhope. I'll try your suggestion. May I ask what you think the problem may be?
Update: I tried it for a couple of days and I still get the same problem. I tried switching between preferred networks but the problem persists. Quick reboot and once again, fixed.
I also have this same problem, stock/custom ROM no matter which ROM the problem is still there, up to a point that made me wanna smash my phone on the ground. I tried to use my SIM card on my wife's SGS and seems like no such problems faced. Is this a common problem for HTC phones?
Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
spikeyl said:
Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
Click to expand...
Click to collapse
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Same problem in DK
zaphy42 said:
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Click to expand...
Click to collapse
We have the same problem her in Denmark on HD2 and I have seen the problem reported for other HTC devices with WinMo 6.5
I am on Vodafone in the UK with a totally stock HTC 1.66 ROM, WinMo 6.5
Twice in the last 48 hours my clock has advanced by exactly 1 hour sometime during the day. Today it was around midday but I did not notice the exact time.
Glad I'm not alone on this. I thought I was going mad!
I'd forgotten about the time sync option. It was on so Ijust turned it off. Will wait and see if the problem persists tomorrow.
Thanks
Thanks for all the replies - I thought I was the only one! Looks like its a Winmo6.5 problem with handling 2013 date updates rather than a specific network? - unlikely to get a fix then I would have thought...
Things have been fine with the sync turned off for a day, so looks like its not the device itself.
Yeah, mine did not advance an hour today with time sync switched off.
Its being reported on the O2 forum too: http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HTC-HD2/td-p/378652
One of my work colleagues has an HD2. I will check with him on Monday.
problem fixed by workaround...
So far my problem is fixed with sync turned of:
Start-Settings-Menu
all settings
Personal
phone
GSM/UMTS
select Time synchronization - get settings then untick Automatic time zone, then ok
Have been OK since friday 4/1
But as we have 2400 devices (HD2 and Touch Diamond 2 (yes - I have users reporting the same problem on WinMo 6.1 devises))
Is there an knowledge of a "central fix" from either operators or HTC?
Thanks in advance for any reply
Soren
turned off time sync, still getting issues
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Strangely the workaround (turning off time sync) worked from saturday 5/1 and until today 9/1.
From today my 1100 corporate HD2's is advancing with 1 hour again.
Update
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Just spoken to HTC, they have assured me that the daylight saving fix on their website should fix this. I won't hold my breath as it says it's not applicable to the T-Mobile devices, which we also have the problem on
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Thats odd - havent had any problems since I turned the sync off. Havent switched it back to see if its fixed yet - can anyone confirm?