[Q] Note4 loosing data connection - Galaxy Note 4 Q&A, Help & Troubleshooting

Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks

silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
I've just experienced this today on my 1 day old N910C, I'm on 4G and suddenly earlier today my 4G mobile data indicator disappeared but it still showing the usual signal bars. Tested browsing, no mobile data it said. Tried putting it to Airplane mode then back to normal, didn't bring mobile data back. Rebooted it, then it's working again.

Not yet to see this problem but my friend's Note 4 had this problem. In the end he brought it to the service center and they replace the mainboard. Still wait and see if it fixes the problem.

it happened me before on other samsung devices too. generally an update fixes it but could be hardware problem too.

Hopefully its software related ive seen a slew of note 4s have this issue both variants included.. its annoying to say the least

Hi, I just got my phone, may i know whether you guys have resolved the issues?? i need to turn the flight mode on and off a few times to get the data connection back online

I sent back to Samsung services center, it seems that they said they reprogram the software. Will observe and see how it goes.

Mines all good now few updates and new provider all good ?

Hi guys, I've experienced the same issue, the mobile data connection suddenly drops (H+ icon doesn't disappear but the download arrow is off, meaning that there's no inbound traffic) and the only way to have the connection back is to to disable mobile data and than reactivate it. I've updated my phone, I even tried to install firmwares of other countries (different csc) and to change carrier but I haven't solved the problem (same situation on my friend's N4).

Hi
i had a problem with wifi. weak or no connection.
100% solution for my note:
go to settings=>location=>use GPS ONLY.
perhaps it solves also your problem...

Hello all! Just faced the same problem! Losing internet connection. Did anyone find a solution?

Note 4
Yes this is BS. If I go to a place with no data service, then travel back to a place with data service, I have to first disable then re-enable the "Mobile Data" toggle in the settings. It's such BS that this is happening. My note 3 NEVER has this problem. Starting to dislike Samsung's buggy releases.

Same issues..
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
----- got same problem here.. keep drop the signal.. until fedup already.. can someone solve this thing? Need answer.. T_T

Any news on topic? I'm facing with internet on mobile connection, even if bars are full and LTE sign is visible.
I've also noticed some lack of signal during usage, even if I'm constantly in city.

Related

Phone - The operation failed.

Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.

[Q] 3G connection problems after leaving WIFI on Note 3 [UK]

On my Galaxy Note 3, when at home I am connected to my WIFI. When I leave the house or switch off my WIFI the phone seems unable to connect to the network (in this case Three) and the browser, email and any other data apps state they cannot connect to the Internet.
The only way to resolve it is to switch on Flight Mode and then turn it off again. I saw a comment in the reviews for the Note 3's keyboard fix that one other person is experiencing the same as me.
Is anyone else having this problem and do you know of a permanent fix? The only info I can find is a similar issue on the Note 2 at time of launch which look to have been corrected by a patch.
i have this problem so i flashed h3g uk firmware and it kept failing, so i flashed back to uk btu firmware and im stuck with the exact same problem. no idea how to fix either,
p.s my problem only seems to be with google now, play store and sometimes on any app that uses internet i get news feed error no connection ect..
I am on Three network and mine works OK.
Sent from my Nexus 7 using xda app-developers app
Solution
I think I have found a work around to this annoying problem. It was losing the ability to use any data when I left a WIFI spot I was connected to, or when out and about and the phone picked up an open WIFI spot. None of the WIFI advanced options made any difference. It would affect 3G data too, I'd lose all data access until I toggled Flight mode off & on...that was the only way I could get it working again other than restart the phone.
I found a post about a similar issue with the Note 2 when it was first released and it mentioned a WIFI power saving mode. It turns out you can get to this from the SeviceMode screen by dialing this number *#0011# (ServiceMode will start as soon as you enter the second #) - assume it is the same for all. Once in ServiceMode, tap the menu button and chose WIFI. You will then see a WIFI Power Save Mode label with a button underneath. Tap the button to set it to OFF.
I've been testing this all day, normally I'd lose data at least three times, sometimes more, while travelling but so far today everything has worked flawlessly ... no loss of data connectivity. From what I have been reading, switching off power save mode does not affect battery life despite what you might think and I've not noticed any unusual battery drain today so far. So if you are experiencing the same annoying loss of data, try this before you take your phone back. Hopefully this is a software issue that will be fixed in the future.
I swapped the phone
Hi,
I had something similar, except it wasnt wifi related, it happened after I lost the signal for a while (eg, in a lift/elevator).
I tried a new simcard, and that didnt help (also Three UK).
Then I got the handset swapped for a new one at carphonewarehouse, and it fixed the issue, so I put it down to a lemon unit.
cheers
George
on my s4 and n3 i did more than 10 tests each on wifi and 3g with phones simultaeneously, both on same network, both held in my either hands, both using speedtest both connecting to same server, both on the three network sims on the one plan with unlimited internet including tethering (both pans in my name), same location, same times tests were done.
both on 3g and wifi the n3 is MUCH MUCH slower than the s4 both on three network and same wifi
********************* on wifi on 3G
S4 PING TIME 32 to 173 66 to 86
N3 Ping Time 30 - 37 73 to 1110
S4 upload speeds 8 to 17.79mbps 1.65 to 2.27
N3 upload speeds 7.11 to 12.58 1.74 to 3.77
s4 download speeds 17.79 to 22.38 6.61 tp 7.68
N3 download speeds 7.93 to 12.58 mbps 0.92 to 8.04
the numbers are not just it, even during speed tests i was losing wifi connection on the N3 a couple of times and see the same happening on streaming youtube where it keeps stalling on wifi unlike the s4. surely there is something wrong with the hardware of firmware
Looks like the WIFI setting only helped and it has not solved my problem. l now lose network data connection less often when leaving a wifi zone but it still happens. More worryingly on two occasions now I have lost all access to three including calls, texts and data. Toggling Airplane mode brings everything back to life but this makes the service unreliable.
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
same problem
Same problem any one can help without custom rom
mahmoud1594 said:
Same problem any one can help without custom rom
Click to expand...
Click to collapse
Just got this alert as it was in my spam box hence the late reply.
Had done this comparison video of the note 3 versus nexus 5 WiFi speeds on same router and nexus 5 was giving speeds of up to 50 Mbps and the Samsung galaxy note 3 was giving 0.5mbps plus drop outs! See video https://www.youtube.com/watch?v=w-XvFPwTAGA
The router works fine with my 3 nexus 7 tablets, 3 Tegra note 7 tablets, Samsung galaxy note (original), 2x android mini PC, 2x smart TV's from Sony and LG, 2x smart bluray players from Sony and LG, laptop, smart camera from Samsung, Panasonic stranger, my NAS drives, 2x old HTC desire phones, a few other old phones from Sony and Nokia and media player from samsung and archos, the only device that ever had a problem with any Router is this Samsung galaxy note 3.
Main problem happens when there are open WiFi networks around our you have selected the auto detect in settings. Here is the solution https://www.youtube.com/watch?v=MjL8JbSQCvw and now I get 50mbps with same phone and router! So it was **** Samsung software to blame!
Now I have triple sim adapter in phone and all three give me 3g signal in Many areas.
TiGer0 said:
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
Click to expand...
Click to collapse
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
mentoz said:
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
Click to expand...
Click to collapse
i have same problem. but i'll wait another solution that permanently fix it without toggling airplane mode.
Same issue
I have the Note 3 & the same issue I'm not a fan of the lollipop look so kept my Kit.4.4.2,
I don't use tethering I play Clash of when I can but it never connects until I turn mobile data off then on this is a pain
i have no solution just having a moan about it.
I use CM Browser
:Telephony info:
IP : ml>
Network type :HSPA
Signal: -91dBm
IMEI : *****
Help !
Cheers oldyin

[Q] Mobile data problem

I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?
Mate i have exact same problem
I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk
I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks
Also experiencing this with Tmobile UK.
Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.
I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy
Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.
Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon
I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.
Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
I think they're not available yet, at least on lollipop...
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.
Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?
All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?
Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!

[Q] Random mobile data connection drop problem with S4

Hi there,
First of all, I ran an extensive search over google and also on XDA forums before posting this.
My S4 (I9500) is experiencing random data connection drop problem for some time now. It starts with no data transfer (upload/download arrows not being active), then connection goes from H+ to H, then to 3G, then drops, back to H and continues until I turn off and on MOBILE DATA from toggle buttons. Then it works normal for some random time, then it happens again. Sometimes an hour, sometimes after 5 minutes.
I found this thread , however trying the workaround there by entering the provided code, I get "Connection problem or invalid MMI code". So that fix is not working either. I tried to go in service mode > debug screen > nas control and change revision to Release 5, but it says NOT SUPPORT. Haven't tried the other releases since I dont want to mess with it. I am also aware that the workaround in the above thread is for S2.
When this happens, it is just mobile data, there is no problem with network signal.
Has anyone else experienced something like that on their S4s?
The method you tried using is probably outdated and for a different phone.
Are you sure it isn't your provider?
Did you try another modem?
Lennyz1988 said:
The method you tried using is probably outdated and for a different phone.
Are you sure it isn't your provider?
Did you try another modem?
Click to expand...
Click to collapse
Nope.. I am working for a service provider company. Other people with iPhones in the same location as I am, are not experiencing the same thing. I heard similar problems with other S4 users, but they dont know any workaround either.
I tried both auto connect and WCDMA only options as well. Doesnt make a difference. My S4 doesnt support LTE, so I only have 3 options, third as GSM only, which I don't think it would be a solution.
Only temporarily solution so far, is turning mobile data off and on, which lasts from 5 minutes to 1-2 hours.
Btw my android version is 4.4.2

Galaxy S8 WiFi issues after Oreo update

Hi,
I just received the Oreo update for my S8 and everything seemed fine from the start. It didnt take long though when
I noticed that the WiFi was acting weird. Even though I had great connection to my modem, my WiFi performance
was extremely poor. The two arrows beside the WiFi logo in the status bar only showed upload and no download when I
tried to open a website. I tried forgeting the network but it only seemed to work momentarily. So I rebooted my modem and
hoped that it would solve the problem. Rebooting the modem only worked momentarily too. I will be checking later if this issue
continues with other WiFi networks.
Has anyone else experienced this?
Same problem with My S8 after Oreo. Occasionally the !-mark next to wifi-symbol and the connecton is lost. By restarting the wifi-router or renewing the wifi connection from the phone fixes this for some time, until it happens again.
This fixed it for me
Mine was doing the same but noticed I could stay connected to a older router I use as an extender so changed my wifi security on my main router from wpa2-aes to the older wpa and it's been fine ever since stays connected on 2.4 and 5 now
Is there a fix for this yet? I just downloaded the newest update they rolled out today, 4/3/2018 and I still cannot send email if I am connected to my wifi. It tells me "couldn't send" and it sits there until I turn off my wifi and use my data. This is ridiculous. My wifi connection is fine. I should not have to turn off wifi every time I want to send an email. So frustrated. Why roll out another update so quickly if not to fix the issues the March update caused????
I am also a an S8 user and noticed my wifi dropping connections throughout the day and reconnecting. This has occurred ever since Oreo update. I have tried all the possible fixes and none of them seem to work. I have sent my phone to Samsung for a repair and they have useless approved centres that lie about fixing the phone. I have sent it back. Lets see what happens. Worst case scenario I will have to install Nougat as it was working fine on this version.
Same here ! =(
Same problem
Sporadic exclamation mark on the WiFi icon
and poor performance .
Opened another thread on too many open ports.
Used sockstat and too many ports are listening.
Me too
(ROM France : XEF)
Did you guys notice this after the Oreo update or on Nougat as well?
I’m having this problem since the Oreo update too. I have to turn the WiFi off and on several times a day to fix it. When attempting to use WiFi, no pages etc will load and then eventually a ! Symbol appears next to the WiFi icon. Only fix is to turn WiFi on and off. It’s very annoying!
Exact same issue. Started occurring right after oreo update
Have you guys complained to Samsung about this? as making noise to them will rectify your faults eventually.
Same here, WiFi unreliable since Oreo. I need to restart the network to make a WiFi call and that isn't always a reliable fix. I started a chat with T-Mob on FB and gave up. They're clueless. Samsung S8+
Hello same issu, I'm from France an online the forum in France an Germany many people have this problem.
I read somewhere to delete the wireless connection from your device and then re-add. I'm not ready to say it fixed things but the WiFi does seem more stable.
UPDATE - Sorry to say there are still issues. Oh well, it gave me hope for a brief moment!
Go to settings- General management- Reset- Reset network settings- Then confirm and restart the phone. After re add your wifi networks. That fixed it for me
Update: It turned out that it didn't work for me... it looks like i may have to try and factory reset as it feels like i have tried everything else :crying:
John_169 said:
Go to settings- General management- Reset- Reset network settings- Then confirm and restart the phone. After re add your wifi networks. That fixed it for me
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Click to collapse
T-Mobile just had be clear the cache from the "boot level" menus. Let me see if that fixes anything before trying yet something further. THANKS!
PS - clearing the cache did fix the problem I was having with the TX Lottery app. After the OREO update it would no longer scan the ticket barcodes. It's working again!
John_169 said:
Go to settings- General management- Reset- Reset network settings- Then confirm and restart the phone. After re add your wifi networks. That fixed it for me
Click to expand...
Click to collapse
Thanks. Let me test a few days.
For me don't work ?
Same for me!!

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