Related
I sent the following today to the following email addresses:
To:
dan(at)sprint
sprintcares(at)sprint
Peter_Chou(at)htc
HT_Cho(at)htc
Fred_Liu(at)htc
Keith_Nowak(at)htc
John_Wang(at)htc
Cher_Wang(at)htc
Mark_Baker(at)htc
Hello,
I am a brand new customer that came over from AT&T to buy the HTC EVO 4G.
I have been mostly happy with the phone, but very unhappy about the 30 FPS cap on the graphics ... the Nexus One runs on the same hardware and is able to push 60FPS or more. To add insult to injury, my EVO's screen is starting to separate at the bottom of the device, which means I am going to have to either return it or exchange it for a new EVO prior to the 30 day limit. At first I was content to just exchange my EVO for a new one, but here are my concerns:
1. Are these problems going to be fixed? If I get a new EVO, will HTC/Sprint ever fix the graphics problem? Will I have another instance of hardware failure (screen separation)? Further reading on this topic here: (links removed due to XDA policy)
2. I bought and paid about $30 to have a ZAGG shield installed on the face of the EVO (lifetime warranty permanent screen protector) ... if I exchange my EVO, there is another $30 I am paying. What happens if I keep having hardware failures? Do I have to pay $30 each time to have my ZAGG shield replaced? Unacceptable!
3. Screen Responsiveness - The top part of my EVO is not very responsive, possibly due to a improperly grounded screen. Yet another reason I have to return it. Unfortunately, there are none in my area so I have to wait until they come in. Will the new one have the same problems?
4. WiFi strength on the EVO is lackluster at best. More reading here: (Link removed due to XDA policy)
5. Evo 4G is the first 4G phone - too bad you can hardly ever get 4G reception and when you do, the speed is not nearly what Sprint has advertised. This is not a dealbreaker because this phone has so many great qualities, but the speed tests that I and others have done show that the speed on the 4G is not that great, not even better than AT&T's iPhone 3GS speeds much of the time. Very sad.
I would like to say I am going to be a loyal Sprint and HTC customer for many years, but with all these issues I am seriously considering returning my phone and cancelling my service within the 30 day window.
Can you help me understand how these problems will be fixed? What is your time frame for fixing them? Are the Sprint and HTC teams even aware of these issues and are you looking into them? I have found I love Android phones now, but I can just as easily cancel my contract and move to T-Mobile who supports a wide variety of Android phones (Nexus One, anyone?). Please help me understand why it is best to stay with Sprint and HTC. I *want* to be a loyal customer, but I need to know that my concerns are being heard and addressed.
Thank you in advance for your time!
Sincerely,
Tim D.
Also - Mods - can I get verified? How do I make that happen? Thanks, Tim.
At least you didn't ***** about the 10 dollar Premium Data. That + former AT&T customer = nice letter
Thanks ... I tried to keep it as positive as I could. I have had pretty good luck getting things accomplished with EECB's that are positive. (I recently had my Dell XPS m1730 repaired out of warranty after I aired my concerns to Dell)
I hope we can find a resolution. The EVO is a GREAT phone plagued by a few problems that hopefully can be resolved one way or another.
Edit: Perhaps if some other forum members would like to write up their own letters and send them, maybe we can get some movement on this.
Pull your ZAGG screen off and then get a warranty replacement for $5 shipping. They replace it free if you replace your device.
Thank you for that tip about the ZAGG shield - I was not aware of that... I will have to wait until the last second though to make sure I actually get a new EVO from Radio Shack
Maybe if we all send nice letters, we could MAYBE at least get the source.
Bump!
Nobody else has sent an EECB? might be a good way to get some much needed attention for these problems...
I was planning to and then got side-tracked. I shall later tonight. Much thanks for bringing it to my attention again!
timkdodson said:
Bump!
Nobody else has sent an EECB? might be a good way to get some much needed attention for these problems...
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My only complaint is the serious lack of WIFI, and even when i do have it the speeds are terrible. also 4g isn;t official in my area but i get it sometimes 1 or 2 bars max (only in 1 spot outside my house its kinda odd). The speeds are hitting close to 4mbps for me. I hope they finish installing 4g in the boston area.
So are those all the email addresses I need to email? Are they all .com?
Well, I just EECB'd them, putting a particular slant on the issue of releasing the source. I have a gut feeling that HTC is working to do this, but it would be really nice to get a straight answer out of them. (So, be nice to HTC.)
Hello, and to whom it may concern:
Like many other potential smartphone customers, I've been looking forward to the release of the HTC EVO 4G. I've been using prepaid phones for too long and had myself set on finally becoming a Sprint customer with an EVO.
As someone who was lucky enough to get an EVO from Google I/O this year, I've been using the phone for the past three weeks or so. While the phone has almost lived up to my expectations, there is one major flaw that I find unacceptable: the artificial graphics performance cap on the phone.
At Google I/O, Google and their partners showed off many different Android phones, both new and old. Most of the higher-end phones, including HTC's own Nexus One, have great performance. Games run speedily and smoothly and the interface positively flows. That, however, is not the case with the EVO. The EVO, even with its top of the line hardware, is artificially capped at rendering 30 frames per second. I find this very unfortunate, as a side by side comparison between the Nexus One, EVO, and iPhone will show that the Nexus and iPhone run their respective UIs and games much more smoothly than the EVO. I expected 3D performance to be a selling point with such a gorgeous phone—I guess not.
I, along with many others, have contacted HTC about this issue. HTC's official line is that the 30 FPS cap was intended to "improve battery life" and they have no plans to change this. While this is disappointing, it is HTC's right to build their firmware how they want. However, I ask HTC: please make this fact more public. This cap was a rude surprise to developers and has made many of them unhappy, even leading to some phone returns, as evidenced by the discussion on prominent phone dev boards: http://forum.xda-developers.com/forumdisplay.php?f=620. (I've come close to wanting a refund—but my phone was free, so I have no hard feelings.)
In addition, I'd like to ask HTC to expedite the release of your Android kernel source so that developers like me can remove this cap. I'm sure many others will do the same, even if it does void their warranty and is not officially supported. It would be nice to have a phone that actually works as advertised.
HTC makes good phones; there's no reason to artificially limit the EVO from becoming HTC's best.
Thank you for your time and for listening to my concerns.
[My Name]
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redct said:
Well, I just EECB'd them, putting a particular slant on the issue of releasing the source. I have a gut feeling that HTC is working to do this, but it would be really nice to get a straight answer out of them. (So, be nice to HTC.)
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nicely written
redct said:
Well, I just EECB'd them, putting a particular slant on the issue of releasing the source. I have a gut feeling that HTC is working to do this, but it would be really nice to get a straight answer out of them. (So, be nice to HTC.)
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GREAT JOB. Very nicely written.
On another note, I have been reading about what may be Sprint's 2nd 4G phone, the Samsung Galaxy S Pro... I am thinking of returning my EVO and waiting for the Galaxy to drop... too many problems with the EVO. The sad thing is I have to do it within the 30 day money back timeframe, so I am quickly going to be coming up on a hard stop.... ARGH!
Instant response: f**k yeah!
EDIT: Got an reply from Dan Hesse's office saying that they'll reply w/more info within the next day or so.
Hello _______,
Thank you for providing us with the request for the sourc code for your EVO 4G, to which I understand you are entitled. I also understand that in the legal information of the phone it says to contact Customer Service with this request, although that is not entirely correct. From Technical Support, we can only pass along your request to the appropriate department, and as they do have your request it will be posted. This is not a gambit of any sort nor a desire to keep anything from our users; as to why it is not available yet, I do not know, nor do my supervisors. If we at Technical Support did have access to either send out the code or post it on the website, I would be more than happy to do so as I understand that you are anxious for it and I would love to be able to provide it.
I agree; the phone is great and I am fairly excited myself to see what you and the rest of the developers come up with.
The request has been made to the appropriate department, and when the code is posted it will be available at developer.htc.com. I apologize that it is not available at this very moment, and I thank you for your patience in this matter. If you have any other questions, feel free to contact us again. You can find additional support at support forums at community.htc.com. There is also a customer satisfaction survey for you to take if you are interested.
Philip
HTC Technical Support
www.htc.com www.twitter.com/htc
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WAY TO GO! that is freaking awesome!!
Instant response: f**k yeah!
EDIT: Got an reply from Dan Hesse's office saying that they'll reply w/more info within the next day or so.
Hello _______,
Thank you for providing us with the request for the sourc code for your EVO 4G, to which I understand you are entitled. I also unders
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Sent via the XDA Tapatalk App
redct said:
Instant response: f**k yeah!
EDIT: Got an reply from Dan Hesse's office saying that they'll reply w/more info within the next day or so.
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I wouldn't be surprised if Phillip is a lurker or even a member on XDA
timkdodson said:
WAY TO GO! that is freaking awesome!!
-------------------------------------
Sent via the XDA Tapatalk App
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That was from mid-tier customer support, so we'll also see if Sprint/HTC exec level people reply. Also, time to wait for the source code.
...looks like it's a waiting game now.
This is great news. Good job!!!
I registered just to say that this is great news. Hopefully it leads to a resolution.
I thought by now we will have something good and yet there isnt a single case that i like, a back cover, or a holster.....
and the development forum is filled with bunch of lag fixes and roms (2 roms) that are not even as good and stable as stock.
no word on froyo yet, media hub is crap, etc...
With worldwide release i really thought this will be moving with speeds of Nexus.....I guess i was wrong. Its just horrible that they decided to release 5 different variations of Galaxy S. Different bodies, and even different hardware, and therefore different firmware as well
kolyan said:
I thought by now we will have something good and yet there isnt a single case that i like, a back cover, or a holster.....
and the development forum is filled with bunch of lag fixes and roms (2 roms) that are not even as good and stable as stock.
no word on froyo yet, media hub is crap, etc...
With worldwide release i really thought this will be moving with speeds of Nexus.....I guess i was wrong. Its just horrible that they decided to release 5 different variations of Galaxy S. Different bodies, and even different hardware, and therefore different firmware as well
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Click to collapse
It will come. There is a major learning curve since this is much coherent than the htc built phones. As for accessories yeah.. But it's only been 2 months, be patent..
i too thought that dev would have jumped all over galaxy S phones right away. i know there is a learning curve from htc phones, but i though they would be all over these as they all have the same basic hardware.
I do appreciate the dev who are here and helping and working
i wish for more accessories too
Honestly, this is the first android phone I've owned, I am quite impressed with the activity by the devs. There seems to be a lot of effort into designing tweaks that will lead to some quality changes to our Vibrants after the bugs are worked out.
kolyan said:
I thought by now we will have something good and yet there isnt a single case that i like, a back cover, or a holster.....
and the development forum is filled with bunch of lag fixes and roms (2 roms) that are not even as good and stable as stock.
no word on froyo yet, media hub is crap, etc...
With worldwide release i really thought this will be moving with speeds of Nexus.....I guess i was wrong. Its just horrible that they decided to release 5 different variations of Galaxy S. Different bodies, and even different hardware, and therefore different firmware as well
Click to expand...
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If you are unhappy with development roll up your sleeves and start helping.
speoples20 said:
If you are unhappy with development roll up your sleeves and start helping.
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i would, but unfortunately i am not a developer. and by adding and removing apps from stock rom back and forth is not really development. i do appreciate the lag fix, its working great so far.
Op please sell your phone, buy an HTC, and have a coke and a smile... quit complaining about one of the best phones in the WORLD market... if still unhappy there is always iPhone.... bye bye...
And I wish moderators here would trash these stupid waaaah waaaah threads.... your complaint is useless unless you are willing to develop, hack, beta test, or otherwise move development along... and to the point of lag fixing and deleting bloatware, YOUR WELCOME FOR THE FREE DEVELOPMENT YOU UNGRATEFUL COMPLAINER!!!
If you really think that all the devs are doing is adding and removing apps then maybe you should just wait for an ota update.
Sent from my vibrant using tapatalk.
kolyan said:
I thought by now we will have something good and yet there isnt a single case that i like, a back cover, or a holster.....
and the development forum is filled with bunch of lag fixes and roms (2 roms) that are not even as good and stable as stock.
no word on froyo yet, media hub is crap, etc...
With worldwide release i really thought this will be moving with speeds of Nexus.....I guess i was wrong. Its just horrible that they decided to release 5 different variations of Galaxy S. Different bodies, and even different hardware, and therefore different firmware as well
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Welcome to being an early adopter of a device.
Op. Sell your phone or use it as a blubt instrument to punch yourself in the vagina.
Sent from my SGH-T959 using XDA App
Well, I have the phone and my wife bought me a case. I felt in love with it. Amazon's is full of them. My case was worth 9 USD when I first bought it, I can tell u that now there are more expensive ones, the technology is much better.
Sent from my SGH-T959 using XDA App
kolyan said:
I thought by now we will have something good and yet there isnt a single case that i like, a back cover, or a holster.....
and the development forum is filled with bunch of lag fixes and roms (2 roms) that are not even as good and stable as stock.
no word on froyo yet, media hub is crap, etc...
With worldwide release i really thought this will be moving with speeds of Nexus.....I guess i was wrong. Its just horrible that they decided to release 5 different variations of Galaxy S. Different bodies, and even different hardware, and therefore different firmware as well
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if these points you listed are so important to you, why did you buy the phone before these things came along?
If and when I am looking at buying something new I do research before purchasing a product so I know what to expect. It sounds like you assumed these things would be ready day 2 after launch and now that they are not you panties are in a twist.
If this is really the case go look in the mirror and there you will have the person to blame for your aggravation .
I like the phone. and i do think it the best phone on the market (at least for me). But I would probably get Droid X if it wasnt so big.
After some mods to phone, i am very happy with it (except for back cover and 2.1, well and the fact that compass just doesnt work at all), gps works,launcher pro plus is a killer, lag fix works, battery indicator fixed, and obviously removed all crapware, oh and tasker app makes word of difference too.
Still New
Am I one of the few that think 2 months is still early in the development game?
The Nexus One is sold as a developers phone, so it should and is supported as one.
I think the developers have lives and a real job. Making this a fun hobby for most of them. So just relax, be patient and before you know it you will have every tweaked/hacked/themed ROM available for your flashing pleasure.
rsfaze said:
if these points you listed are so important to you, why did you buy the phone before these things came along?
If and when I am looking at buying something new I do research before purchasing a product so I know what to expect. It sounds like you assumed these things would be ready day 2 after launch and now that they are not you panties are in a twist.
If this is really the case go look in the mirror and there you will have the person to blame for your aggravation .
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Are actually retarded, so you must make the same stupid point over and over?
We buy stuff when we need it -- like when the old phone breaks, or a plan needs to be renewed.... Most people research a bit, then weigh the pros and cons and take the plunge.
After some use, everyone finds things they like or dislike about their purchase.
But really, why shouldn't we expect to be able to buy by now the dock that Samsung was showing off in their ads way before the phone was available?
Just cleaned this thread and removed some unacceptable comments which absolutely break XDA Rule 2 and usually lead to the suspension of user accounts.
Please stay on topic. Don't post if you have nothing constructive to offer.
Appreciate your cooperation.
WB
kolyan said:
i would, but unfortunately i am not a developer. and by adding and removing apps from stock rom back and forth is not really development. i do appreciate the lag fix, its working great so far.
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Learn how to do something yourself. Idiots, I mean beggers, can't be choosers.
Chalup said:
Learn how to do something yourself. Idiots, I mean beggers, can't be choosers.
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it's easier to post and ***** about how things don't work and to demand others fix them instead of lifting a finger and trying yourself, didn't you know that?
rsfaze said:
it's easier to post and ***** about how things don't work and to demand others fix them instead of lifting a finger and trying yourself, didn't you know that?
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Actually, demanding that a product for which you've paid $500 works and it's upgradeable for a reasonable time as long as the hardware supports it (just like a computer), is not *****ing.
When you buy a new car and the radio doesn't work, you don't expect the dealer to tell you to either wait indefinitely, or fix it yourself. Same with this phone.
MacGuy2006 said:
Actually, demanding that a product for which you've paid $500 works and it's upgradeable for a reasonable time as long as the hardware supports it (just like a computer), is not *****ing.
When you buy a new car and the radio doesn't work, you don't expect the dealer to tell you to either wait indefinitely, or fix it yourself. Same with this phone.
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Difference the phone works as is, everything works fine on it. You just want it to work "better".
Well I want my myTouch to be better. Yea, they should trade me out to a myTouch Slide! I spent 250!!! dollars on it.
I don't remember the last time I bought a computer and then when the next version of an OS came out I got it for free. Either shut up, or learn to develop on your own.
Just posted this on the T-mobs forums and some of this is already in the "lets get the kernel thread" but I think we should make a single source for what information HTC is giving us in case this does proceed to legal action, etc. Had to futz a little with the hyperlinks since I'm a new poster to XDA but am not a new user of this blissful place. So here it is...
I call BS on the whole thing.
I've been trying to get HTC to release the source code and also bringing up the shenanigans that they pulled on us all with this root block and internal memory bait and switch crap. Here is my dealings with HTC so far. Love the blame game they switch at the end of our discussion. I know this is a lot to read but trust me that this back and forth is quite entertaining.
MY 1ST HTC MESSAGE
To whom it may pertain to... Just purchased a HTC T-mobile G2 aka HTC Vision and have been a avid HTC supporter for quite sometime. Ever since I owned my first HTC device the codenamed blueangel. The fact that HTC would work with the developer community pulled me toward your devices. I can't believe you guys (HTC) would lock down the successor to the device that helped you start the "open" revolution. I know it was most probably T-mobile that made you do it but that is besides the point. Especially since they have blamed you in the press. You have spit it the face of the developer community and shame on you and T-mobile. This protection will be broken I have no doubt of that but the fact that HTC put it there at all is what is in question. Please don't make this a race of protection...hack...protection...hack. OPEN means we should work together not against each other. So please do the right thing and help us either root these devices or give us the kernel source to help us along. Or even better do both of the above and show you respect the dev community like we all thought you did. Below I have included the first post of a stream that will become a torrent against HTC from the XDA devs. Thanks for your cooperation.
MY 1ST HTC REPLY
We cannot comment on whether or not HTC has blocked any customer from rooting or hacking their phone. Rooting the phone may open the phone up to virus attacks and other un-secure activities, as well as introduce intended functionality, and as such is very difficult for us to support. We cannot comment on whether or not HTC, Google, or T-Mobile has blocked any customer from rooting or hacking their phone. All three companies work very closely to bring you the best experience on the phone possible. I do understand how important it is to be able to use your device to the best of its capabilities. We are not withholding the kernel; we are currently working through the legal channels that we must go through to make the kernel available to you. Each product is individually under review. When the kernel is available, you will be able to find it on developer.htc.com. I apologize for any inconvenience you may have experienced, and thank you for your patience in this matter.
MY 2ND HTC MESSAGE
I understand the position of HTC to not comment on the situation at hand even though it has already been outed in the press by T-mobile that HTC did indeed lock the phone. So either you are saying that the T-mobile press release was a hoax and HTC did nothing with write protection or HTC just want's the problem to go away. As far as not wanting us to root because of unsafe activities.... Well I don't even know where to start with that comment. We are all big boys and girls and can handle the effect of our actions. It's like saying Toyota installed a system in my car that will only let a certified technician open the hood because I may insert washer fluid into the engine instead of oil. Most companies would love it if you would void your warranty. Does it not lead to less operating cost for HTC in the long run to not support it's products because the warranties are void? You don't want me to void my warranty then do as the GPS companies do and make a disclaimer that I have to read and agree to before I go any further. Also on the subject of voiding warranties did HTC not say that G2 had 4gb's of internal storage? Yet only 1.2gb are available for use because of this lock? Back to the car analogies. If Ford says your car has 200 horse power in the brochure and (AFTER!!!!) you buy it you learn that only 50 horse power is unlocked you might be a little angry. No? I understand the position of all big companies is to play dumb until something either is forgotten or legal channels make them play smart but I do have to say that I did not expect this out of HTC. This post isn't directed at you Sarah but merely my G2 and thousands of others crippled devices. If you could pass this and my prior message to someone higher up that might at least read it and think it over it would be greatly appreciated.
MY 2ND HTC REPLY
Thank you for contacting HTC Technical Assistance Center. I do understand your desire to fully explore the G2’s potential. Let me try and address your concerns one by one. In regards to your request for source code, HTC will typically publish on developer.htc the Kernel open source code for recently released devices. HTC will normally publish this within 90 to 120 days. This time frame is within the requirements of the open source community. As for your concerns about the internal memory space, the space listed on the box and in advertisements is the total storage capacity of the phone, and in fact does exist in the phone. The majority of the space is being used to make sure your phone is running at optimal performance levels. If you require more space, you can use the provided SD Card to add media and other files. Our SD card reader can support up to 16gb of extended storage. Try and look at it along the lines of your computer. Just because on a floppy disk you had 1.44 mb of space didn’t ever mean you could use all that. There was always an amount of space you could never use. This is true for any computer type related device with storage. Big or small there’s always an amount of “floating” space needed. At this point we will be happy to document your concern with the current release state of the phone. Your concerns are being forwarded to the proper departments. Beyond the information provided, however, we would have nothing additional to release
MY 3RD HTC MESSAGE
Ummm. The reply on the 1.44mb floppy is just crazy out of bounds. Yes I understand that if I install a 1tb drive on my computer some 100mb's or so may be floating but not 500 gigs of my drive!!! You guys commandeered over HALF of the internal storage of the G2. That's just crazy. Also on the (right?) that you have to release the source code in 90-120 days.... Who made up that number? Certainly not the GPL you are supposed to adhere to. An excerpt from freedom-to-tinker talking about the G2 source code. "Perhaps HTC (and T-Mobile, distributor of the phone) should review the actual contents of the GNU Public License (v2), which stipulate the legal requirements for modifying and redistributing Linux. They state that you may only distribute derivative code if you accompany it with the complete corresponding machine-readable source code." Notably, there is no mention of a "grace period" or the like. The importance of redistributing source code in a timely fashion goes beyond enabling phone rooting. It is the foundation of the "copyleft" regime of software licensing that has led to the flourishing of the open source software ecosystem. If every useful modification required waiting 90 to 120 days to be built upon, it would have taken eons to get to where we are today. It's one thing for a company to choose to pursue the closed-source model and to start from scratch, but it's another thing for it to profit from the goodwill of the open source community while imposing arbitrary and illegal restrictions on the code." Please release the code. =)
MY 3RD HTC REPLY
I understand how this can be frustrating for you. To start, we are aware of a situation where the phone is not properly reflecting the correct amount of storage available on the device and we are working with T-Mobile to figure out why this is happening and how to resolve it. I appreciate your patience with it. Next, we provide a timeframe of 90-120 days for the release of the source code as a courtesy for our customer. Unfortunately, HTC Technical Support has no control over what is or is not published on our website and we can only forward the requests to our software developement team and website administrator. The code will be released and when it is you may find it on our developer website. Unfortuantely, my office only handles the technical troubleshooting of our devices stock software and hardware. I do apologize for any inconvenience that you may have experienced through this.
I SMELL WEAK SAUCE ALL OVER THIS!!!!
Are you emailing HTC America about this? Not sure what you think that will accomplish given that none of their low level engineering is done in the US. Also, what's with the rage over root? Did the labelling on your G2 box promise root or bootloader access? I thought we all went into this with the assumption this would be a consumer device and as such was fair game for any sort of anti-cracking protection.
It's not really about the protection on the device as it is that they have to release the source code when they release the devices. HTC is getting out of hand with this. Google HTC GPL violation and you'll see what I mean.
Also the box did say that it had 4gb of internal storage. That turned out to be as true as me saying "I have a 12 inch **** but only when I have a certain signed key unlockable erection."
simobile said:
It's not really about the protection on the device as it is that they have to release the source code when they release the devices. HTC is getting out of hand with this. Google HTC GPL violation and you'll see what I mean.
Also the box did say that it had 4gb of internal storage. That turned out to be as true as me saying "I have a 12 inch **** but only when I have a certain signed key unlockable erection."
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lmfaooooooooooo i died reading this man hahahahahaha im in tears man. but that is true tho. what shocked is that this guys actually read and replied your messages. unbelievable, i would have thought they would send you one of those monotone messages like "thanks for contacting us, we appreciate your concern and we will get back to you type bologne " this shows that htc aint that bad but this still sucks, for now. two things lead me to believe that its gonna get rooted permanently:
1: this phone is bound to have updates which obviously isnt the stock that the phone came with. if this was a computer chip or whatever then any phone that comes with it wont recieve any updates because it will return to original way it came in the box right?
2: it will be really pointless releasing the source code if it wouldnt help with the rooting.
im not the best when it comes with source codes and rooting, im just thinking out loud is all. feel free to correct me.
Well done. The one thing that bugs me about HTC is that they make the hardware not the OS. It’s not like I'm opening the phone to change out chip sets. What I think we need is a well written stock letter that every member of XDA can e-mail by the masses to HTC and T-Mobile demanding them to release the open source code they use in there, so called “everything you” devices.
One person is noisy but a thousand or more is deafening.
what shocked is that this guys actually read and replied your messages. unbelievable, i would have thought they would send you one of those monotone messages like "thanks for contacting us, we appreciate your concern and we will get back to you type bologne "
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I do agree that I was also shocked that they were actually responding to my messages instead of some generic corportate bs. So I do give them Kudos for that.
Well done. The one thing that bugs me about HTC is that they make the hardware not the OS. It’s not like I'm opening the phone to change out chip sets. What I think we need is a well written stock letter that every member of XDA can e-mail by the masses to HTC and T-Mobile demanding them to release the open source code they use in there, so called “everything you” devices.
One person is noisy but a thousand or more is deafening.
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This is kinda what I envisioned for this thread. You could share your experiences with HTC or Tmobile if you have already contacted them and If you haven't hopefully it would prompt you too. I would like them to come out in November and say that that 90% of device complaint calls / emails were from the G2. Unrealistic I know but I can dream.
... Why do people keep bringing up the GPL? AFAIK, Android isn't released under the GPL. It's Apache licensed.
And even for the GPL, there's never been a 'the -instant- you release a product, the source must be there' - it's a 'you have to make the source available' (again, this is GPL, -not- Apache, just pointing out). That can be in the form of punch cards delivered via mule, if they want.
The GPL has many vagueness issues like this (or at least, v2 did, v3 fixed some of it, but who uses v3?).
I'd say HTC's being fairly good about it, in that they release the source at all, given that the Apache license doesn't require it.
I doubt they are withholding it just because they have nothing better to do. If you've ever worked with a large company, I'm sure you're aware of how the easiest tasks can take weeks of paper work and general BS to get done...
While I agree they should have it out a bit quicker, I'm really getting annoyed at all the whining (not necessarily directed at this thread). Most of the complaints are valid, but I wish people would just relax.
Despite the rooting issues, the "hidden" memory, hinge not being as firm as people want, etc...I still am happy with the phone. There's some preinstalled junk, but nothing like practically every other phone on the market. The hardware is nice, and there's already an update despite how new the phone is.
Sent from my T-Mobile G2 using Tapatalk
Ditto
Jorsher said:
I doubt they are withholding it just because they have nothing better to do. If you've ever worked with a large company, I'm sure you're aware of how the easiest tasks can take weeks of paper work and general BS to get done...
While I agree they should have it out a bit quicker, I'm really getting annoyed at all the whining (not necessarily directed at this thread). Most of the complaints are valid, but I wish people would just relax.
Despite the rooting issues, the "hidden" memory, hinge not being as firm as people want, etc...I still am happy with the phone. There's some preinstalled junk, but nothing like practically every other phone on the market. The hardware is nice, and there's already an update despite how new the phone is.
Sent from my T-Mobile G2 using Tapatalk
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Click to collapse
Second that!
shograt said:
... Why do people keep bringing up the GPL? AFAIK, Android isn't released under the GPL. It's Apache licensed.
And even for the GPL, there's never been a 'the -instant- you release a product, the source must be there' - it's a 'you have to make the source available' (again, this is GPL, -not- Apache, just pointing out). That can be in the form of punch cards delivered via mule, if they want.
The GPL has many vagueness issues like this (or at least, v2 did, v3 fixed some of it, but who uses v3?).
I'd say HTC's being fairly good about it, in that they release the source at all, given that the Apache license doesn't require it.
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Your right about android being apache, that's why they can have closed source things like sense. HOWEVER the kernel is infact a moddified linux kernel, which in fact falls under GPLv2. According to the GPL violations angency has stated that they are infact in viaolation.
And simobile glad you started this thread, seems people were more concerned with my grammer the the problem at hand here...
Knock this **** off before HTC stops making quality phones for us because of little ****s like you. Sit back and wait, the phone's only been out a week. Quit ruining it for everyone else.
SuperDave81 said:
Knock this **** off before HTC stops making quality phones for us because of little ****s like you. Sit back and wait, the phone's only been out a week. Quit ruining it for everyone else.
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As someone who gives his hard earned money to HTC, how does he not have the right to ask them whatever he wants? If they don't respond, or blow him off, it'll turn a lot of us off HTC.
He isn't ruining anything other than your little bubble which I'm pretty sure no one else cares about.
One thing about their reply - they said the microSD card was max 16 gb. Whatever happened to the 32gb their other phones can read? Was this an error by customer services?
I know there is quite a few holes in the responses they gave me... 16gb vs 32gb, a bug that tmob and them are working on to fix missing memory? Quite odd indeed. Despite all those things I would urge everyone to send them a message and please post responses here. I'd like this to stay topical and not become a "oh I have a me too trolling comment in my head so let me reply" So please go to the link below and shoot them a message if you have a complaint about all this. The more people that do the better chance we won't have to sit back and wait 90-120 days for this source. It's super simple and they seem to respond pretty quick.
http://www.htc.com/www/about_htc_bymail.aspx
Man people are really butt hurt over everything not being perfect on launch day over this phone. Holy ****...
I mean come on guys. If your biggest problem is a lack of source code and part of the internal memory is supposedly missing then your life really isn't all that bad.
I'd like to think if the worst thing going on in my life is I'm mad at a cell phone then my life is at an all star level compared to most people.
Man people are really butt hurt over everything not being perfect on launch day over this phone. Holy ****...
I mean come on guys. If your biggest problem is a lack of source code and part of the internal memory is supposedly missing then your life really isn't all that bad.
I'd like to think if the worst thing going on in my life is I'm mad at a cell phone then my life is at an all star level compared to most people.
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Click to collapse
Congratulations you win a bridge....You can live under it and charge people as they pass over. Jesus Christ your thoughts are so important go ahead and spill them.
Plus you might be interested in my new site
www.XDA-i<3-stockdevices.com
Since that's all the trolls seem interested in.
simobile said:
Congratulations you win a bridge....You can live under it and charge people as they pass over. Jesus Christ your thoughts are so important go ahead and spill them.
Plus you might be interested in my new site
www.XDA-i<3-stockdevices.com
Since that's all the trolls seem interested in.
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Click to collapse
Ummm, wtf?
Funny how when a post doesn't adhere to the topic at hand it makes people go WTF? Now ask yourself did your post have anything to do with the topic of this thread? Or anything to do with the want to modify or dev a device?
SuperFly03 said:
Man people are really butt hurt over everything not being perfect on launch day over this phone. Holy ****...
I mean come on guys. If your biggest problem is a lack of source code and part of the internal memory is supposedly missing then your life really isn't all that bad.
I'd like to think if the worst thing going on in my life is I'm mad at a cell phone then my life is at an all star level compared to most people.
Click to expand...
Click to collapse
Uhm, I spend $500 on a new phone, and I can't even count on the stupid thing to stay running through the day? Yeah, I'd consider that something to be pissed about. I've owned many HTC devices over the years, and have bought most of them outright in the release week. NEVER have I had one with as many issues as the G2. I took it back today, and told them even if they fix all these issues (screen, memory, random reboots and lockups, and trackpad spazzing out) I doubt I'd pick another one up.
I've got a funny feeling, that some of these issues tie directly into the locking down of rooting on this phone as well... Whether it be technical, or they just wasted all their time locking it down rather than doing some basic Q&A, it's a pretty big issue.
So yeah, I don't advise you coming in here and telling people that it is no big deal that a device that costs as much as a new laptop doesn't work worth ****.
SuperFly03 said:
Ummm, wtf?
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haha, just saw this. WTF are you doing on XDA if you don't want to mod your device?
it just reloads googles home page ?
CheesyNutz said:
it just reloads googles home page ?
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yup, I had a feeling that would happen after the whole bootloader brewhaha
Well damn...... I'm sure it will pop back up (with a different name ofcourse)
Sent from "The EVO" using XDA Premium
When the site became 911htc.com I had a bad felling that that was going to happen, beacuse it makes it easy to be founded, and that was not a good idea, look at what happened months ago to some streaming sites...
Sent from my PC36100 using XDA Premium App
just tried to find to weasel my way in in case it's just the front page that is redirecting but can't find anything on there. It looks like Google in miami was the one hosting since it's showing their 404 message and they're redirecting to themselves. Whoever registered it knew what they were doing and were willing to spend a little money in order to cover their tracks.
xHausx said:
just tried to find to weasel my way in in case it's just the front page that is redirecting but can't find anything on there. It looks like Google in miami was the one hosting since it's showing their 404 message and they're redirecting to themselves. Whoever registered it knew what they were doing and were willing to spend a little money in order to cover their tracks.
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Don't know about that becuase for buying an .com you need to pay with you credit card so they will only know Who are you, so they will give that info to HTC if they asked...
Sent from my PC36100 using XDA Premium App
So why did it just vanish lol ? Some legal reason ?
well that blows......there goes getting system dumps......whois shows no owner information either......
reaper24 said:
So why did it just vanish lol ? Some legal reason ?
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you tell us and we will all know
Maybe the government applied it to the internet blacklist?
http://act.demandprogress.org/sign/protect_ip_sustain/?akid=669.278294.1DGqiU&rd=1&recurring=1&t=1
mattykinsx said:
Maybe the government applied it to the internet blacklist?
http://act.demandprogress.org/sign/protect_ip_sustain/?akid=669.278294.1DGqiU&rd=1&recurring=1&t=1
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naw, it looks like 911 took it down himself. His old blog disappeared at the same time.
Better get your proxy and IRC server lists ready if they try to block the internet.
Could be the result of receiving a "cease and desist" letter. But then again we can speculate all day and never know.
just chaneged the element
I hope he returns. Leaks help make ports!!!
I want leaks of ice cream for Evo 3d!!!
Sent from my PC36100 using Tapatalk
I don't understand why stuff like this happens...Doesn't any of these involved companies realize that leaks, insider info, and other "rougue" information serve to generate hype, and therefor increased interest in their products? Developers are working on THEIR phones, creating and enhancing THEIR crappy code...People get excited on rom drops and RUU leaks!
My Evo currently runs a Sense 3.0 rom, and even though the battery live is pretty lacking (even on extended battery!), I have had the fortunate opportunity to experience what the Evo 3D is going to be like, which changed my mind from keeping the Evo to pre-ordering the 3D, even before I know when the thing actually drops!
tallguywes said:
I don't understand why stuff like this happens...Doesn't any of these involved companies realize that leaks, insider info, and other "rougue" information serve to generate hype, and therefor increased interest in their products? Developers are working on THEIR phones, creating and enhancing THEIR crappy code...People get excited on rom drops and RUU leaks!
My Evo currently runs a Sense 3.0 rom, and even though the battery live is pretty lacking (even on extended battery!), I have had the fortunate opportunity to experience what the Evo 3D is going to be like, which changed my mind from keeping the Evo to pre-ordering the 3D, even before I know when the thing actually drops!
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Click to collapse
There are negatives you're ignoring. How about the fact that some of those leaks have lead to phones bricking?
mattykinsx said:
There are negatives you're ignoring. How about the fact that some of those leaks have lead to phones bricking?
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Click to collapse
I doubt they're worried about that, I'm sure they would be glad to brick a few phones through here as long as they catch it before it gets pushed out OTA. The whole having thousands upon thousands of people protesting and harassing you over a leaked ROM though. You already know it got the CEOs attention, and you can bet he's wanting to know why and how it happened.
tallguywes said:
I don't understand why stuff like this happens...Doesn't any of these involved companies realize that leaks, insider info, and other "rougue" information serve to generate hype, and therefor increased interest in their products? Developers are working on THEIR phones, creating and enhancing THEIR crappy code...People get excited on rom drops and RUU leaks!
My Evo currently runs a Sense 3.0 rom, and even though the battery live is pretty lacking (even on extended battery!), I have had the fortunate opportunity to experience what the Evo 3D is going to be like, which changed my mind from keeping the Evo to pre-ordering the 3D, even before I know when the thing actually drops!
Click to expand...
Click to collapse
couple things you might want to consider here:
the percentage of people that get excited about ROM leaks is a very very small part of their user base.
and like matty mentioned, an unfinished code leak with possible very serious bugs does nothing to further their cause, or improve the final product. especially when they are used as ports.
in relation to this, and furthermore, I think it is a great mistake to undervalue and diminish the talents and efforts of the people writing the original source code for these ROMs by calling the work "crappy".
without any insult intended to anyones work here, less than half of the devs here are actually "writing" any code, or improving on the work of the original source writers on a base functional level. debatable, some are, but most are not. with a few exceptions, almost all of the fully functional (imho), awesome (imho) ROMs are based on finished work done by those same original coders.
when a leak drops for the Evo, if it has serious bugs, those bugs most often stay until a gold drops.
(haha, just my two cents. im fulla ****)
all that being said, I am saddened to see a great resource disappear.
What I fail to understand is why people STILL underestimate the power of the "small userbase" that you all seem to well, underestimate?
I said it once and I will say it again, we are the people who show off the stuff these upcoming phones can do by showing people the latest leak that got ported to our phones.
Not one person on this site can say they didn't have some sort of influence on the purchase of someone they know. I find that one hard to believe. and these companies know it. That's why they often do things like sale phones with unlocked bootloaders and such.
Govt. must be crackin down.. a few of the other bootlegger sites I tried to frequent this weekend were shutdown.
Since I began working on devices I've began treating everything I do under the banner of a small company I'm forming as ZombiDev. The general consensus then was to not name my company that and simply continue as SamCripp.
So after a year or so of ZombiDev ROM Factory releases I think I am finally willing to give it another try rolling it as SamCripp.
So simply to see what you guys think as consumers. Here is my current landing page for ZombiDev
http://zombidev.info
Here is what would be the new home, depending what you guys think.
http://samcripp.com
Thighs ideas or arguments in pro or con are welcome. Thanks for you guyses input.
Sent from my Nexus 7 using XDA Premium HD app
i like the 8 bit logo!
marketing.. when i see over the top presentations with lots of colors boasting "OMG so and so dev team presents, in association with..., an xda developers premier release" i generally associate that with amateurism. dont get me wrong, i still read the details and if its good its good but its a put off for me because it feels tactless. marketing is important but dont over sell it with flashiness. let the details sell it.
ive seen the name samcripp and your distinct avatar many times and coupled with the way you present yourself i associate that brand with professionalism. if ive seen zombiedev i probably ignored it because of what i said above and looked at the dev names and not the presentation.
tho im a hard target and a hard critic. obviously flashy presentations work on most people. i duno, just some stuff to consider =)
I know you as both, but more so as SamCripp. Personally I think that name just has a better ring to it. I will be following your work either way. At the end of the day, what do YOU prefer?
With marketing I believe you would be better with a wee bit of flash. You have a following from the forums, so for many if us this doesn't matter, but people who don't know your work will be initially attracted to some gloss, from where they too can get to know your work. Also depends on your target market. I know one person with a new RAZR MAXX who doesn't even know what the Play Store is. Other people like yourself dig deep, and folks like me are spread in between.
Sent from my MB860 using xda premium
I pretty much agree with CaelanT. I don't know anything about marketing, but I think people could better relate to SamCripp than ZombiDev. People can also easily find your work as SamCripp.
Conceptually, I like the SamCripp site, but it gives me a headache. Kinda like playing NES for too many hours.
The ZombiDev site looks cool and is much easier on the eyes.
The main problem I have with both websites is that I don't see "the face".
I'll follow you either way.
Edit:
Your profile pic ("the face") would make a great background image or watermark for a website.
Also, you could add a poll to the post.
ZombiDev !!!
I think it all comes down to this - your work is your biggest asset and has big potential and is able to promote easily. You just have to decide which do you want to promote, yourself as an individual or your company as a "team" (even if you're the only one working there, lol).
As for the users... Eh, people generally don't like change (unlesa they decide for it I guess), but even if you decide to change everything to your company, I believe your work is so potent it wouldn't take long before users (both new and old) catch up and get used to it.
As for the sites... To be honest, I don't really like either of them. Sorry! I think the pixelated art on your personal page is cute, but both sites look like an angry fruit salad to me, and the company site is IMO not how a company site should look like (unless it's some joke company or something). I for one would probably never guess it's a company site, I'd think it's just another personal site, put together in someone's back yard. Either that or it's some hippie or steampunk company, lol.
ravilov said:
I think it all comes down to this - your work is your biggest asset and has big potential and is able to promote easily. You just have to decide which do you want to promote, yourself as an individual or your company as a "team" (even if you're the only one working there, lol).
As for the users... Eh, people generally don't like change (unlesa they decide for it I guess), but even if you decide to change everything to your company, I believe your work is so potent it wouldn't take long before users (both new and old) catch up and get used to it.
As for the sites... To be honest, I don't really like either of them. Sorry! I think the pixelated art on your personal page is cute, but both sites look like an angry fruit salad to me, and the company site is IMO not how a company site should look like (unless it's some joke company or something). I for one would probably never guess it's a company site, I'd think it's just another personal site, put together in someone's back yard. Either that or it's some hippie or steampunk company, lol.
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Lol the company site is meant to look like a cheap bar metal show. A company doesn't have to always look professional.
Sent from my Nexus 7 using XDA Premium HD app
samcripp said:
Lol the company site is meant to look like a cheap bar metal show. A company doesn't have to always look professional.
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Oh, I see.
In that case, it looks great!
Samcripp is likely better site name from an SEO perspective.
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Atrix 4G
Rom: Cyanogenmod 7.2 [20120805]
Recov: Romracer 5.0.2.7-atrix5
Radio: N_01.97.00R
Kernel: Faux 1.00ghz-026b1
Stable UV: 0/0/-50/-100/-150/-225/-250
It's not the name or styling, it's content.