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I bought a, supposedly, unlocked HTC P3300 Premium Phone in the UK.
The problem I have is that the phone won't recognise any O2 SIMs, I've tried 4 different O2 SIMS and none of them work, it just continuously searches for a network.
I've tried the phone with a T-mobile and a Vodaphone SIM, and both of these work perfectly.
I was led to believe that the HTC version of this phone was fully unlocked. Does anyone know if this is the case? Has anyone else had this issue? Do you think it is possible to resolve this? If I use one of the many unlocking companies, will this work?
ROM = 1.12.405.1 WWE
ROM date = 9/12/06
Radio = 02.56.90
Protocol = 4.1.13.25
ExtRom = 1.12.405.101
...........Be Warned.......
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........
SAppie said:
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........
Click to expand...
Click to collapse
Unlucky mate, Reading that makes me feel really lucky, I brought mine on ebay about 3 weeks ago for £225 brand new and all has worked out well
good for you
Good for you, i guess its a chance you take. I admit that I was blinded by the whole thing and the excitement of getting this new phone... I wouldn't normally be so careless. I guess you live and learn
Cheers
SAppie said:
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........
Click to expand...
Click to collapse
Had the same happen to me but I checked IMEI when I bought in dec phone worked for two months then stopped checked IMEI again and it has been blacklisted. Seeing if 02 can get it unbarred at moment. Send me a PM on who you bought off on EBAY could be same person in UK. I have reported to ploice and EBAY.
Some good news...
Dobbo said:
Had the same happen to me but I checked IMEI when I bought in dec phone worked for two months then stopped checked IMEI again and it has been blacklisted. Seeing if 02 can get it unbarred at moment. Send me a PM on who you bought off on EBAY could be same person in UK. I have reported to ploice and EBAY.
Click to expand...
Click to collapse
I emailed and called "the ebayer", he played all innocent, but did offer to give me a full refund. I've just returned from meeting him and I have the full refund in my hand...
Sooooo lucky.
So, for now, back to my JasJar (Exec)
Hey guys, I'm wondering who has an unlocked X10 from Canada. I'm in Kingston, ON and I just got my X10 yesterday from Wireless Express. They're a certified Rogers dealer but when I got my phone, I couldn't unlock it. I have tried a lot of the unlocking services including mobileincanada.com, cellunlocker.net, some ebay dealer and several others but none of them work. All of the said they my IMEI wasn't in their database so they couldn't give me the unlocking code. So I'm wondering if there is anyone from Canada who has there phone unlocked could give me some advice. I'd like to know what store you bought the phone from cuz I think the problem is with my phone and not the unlocking service. I've heard that newer phones might not be in their IMEI database. I'm going to get a replacement or a refund so I can get it else where.
I got a phone from Rogers unlocked from ebay dealer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280500425789&ssPageName=STRK:MEWNX:IT
Dealer name is fastunlock2010
I unlocked my X10a (Rogers) through MobileInCanada.com.
Not sure why your IMEI isn't recognized.
I got mine from Rogers and the guy there gave me this: calgarycellunlockers(dot)com. They even have the contact number but you can do it online.
Thanks. I just bought a new code for the X10 and they claim it's from the manufacturer, so it is 100% guaranteed to work. I hope it does. Thanks for everyone's help.
Is it me, or am I reading more recent messages about difficulties with finding unlock codes for Rogers X10a?
Did SE or Rogers change or are withholding the unlock codes from the third party service providers?
Xperia requires new sim cards from rogers.., my x10 didn't accept my 2year old sim card unless i have the SIM registry unlock code (sounds like that)..,
so what i did, i switched sim card, and im still using my old number.., ask a rogers representative on how to do it..,
i had a similar problem with the service's online not being able to unlock mine. turned out that the ebay seller provided it to me. but it ended up in my spam mail and took about 3 days to find. quite frustrating.
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
jballi said:
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
Click to expand...
Click to collapse
A software unlock should be the last resort.
I don't know which unlocker unlocked my X10a, but I purchased it unlocked.
I had similar problems with my old Ericsson Rogers cell that no one could get the code for. Stupid Rogers wouldn't provide me with the code even though the phone was almost a year old, and I was then with its sister network.
junkk29 said:
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
Click to expand...
Click to collapse
Cable unlock is your only option.
Do you know where I can get the cable unlock? Right now cellunlocker.net owes me money so I hope they have that service as well. Thanks for the info, appreciate it
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
applebook said:
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
Click to expand...
Click to collapse
You mean Craigslist? i can give it a try. I was thinking of calling the Rogers customer service but I thought they don't support unlocking the phone? but at the same time I bought it at retail price which was $550 plus tax Thanks for the info.
I just received my brand new Xperia Play yesterday.
It was purchased from ebay and was brand new in the box.
It was advertised as an unwanted upgrade as well as being unlocked.
However, yesterday I tried my international simcard which did not work, vodafone simcard and even after taking it to carphonewarehouse & orange trying a further 2 simcards, it fails to read ANY simcard regardless of company.
I have just a week to solve this problem since I am on holiday in the UK and have to leave nexr weekend.
Based on the above problem, what do you experts think the problem is?
I tried factory resettings, default settings, etc, still not reading any simcards.
The phone obviously is no good to me since it cannot make/receive calls/texts.
Aside from this problem, everything else is working perfectly.
Could this be a hardware issue or software? How can I figure out the problem.
Since time is a factor I don't have time to send it back and wait for repairs or a replacement.
Should this fault be quick & easy to solve I don't mind paying £20 or so if it can be fixed, beats waiting weeks for a replacement.
Any ideas you guys have please feel free to give me any ideas to try to get this phone reading sim cards.
Thanks guys/girls...
EVERY time I turn on my phone I get the following message ''please insert simcard and restart your phone'' even though the simcard inside the phone is working perfectly fine...
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
AndroHero said:
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
I did indeed contact the seller and am awaiting his answer...
Is the fault easy, quick and more or less cheap to fix from a local mobile phone shop?
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
kanej2006 said:
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
Click to expand...
Click to collapse
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
It was a UK seller to a UK buyer (me)
I've tried 4 different simcards of all different networks, not reading any simcard.
The phone appears to be unlocked according to the seller.
Can this issue be easily & cheaply fixed in a local mobile repair shop?
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
mac_d4di said:
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
Click to expand...
Click to collapse
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
dont think its sim locked since its saying please insert sim card if it was locked more than likely itll say please enter network unlock code
does sound like a hardware issue do you have the battery cover on when your trying it?
i know my play when the battery cover is off the sd card wont work etc maybe its the same with the sim card
sure i dont have to ask your putting in the simcard correctly right?
shame nonetheless it might be more expensive to try and fix it since parts are not easily available
The sim card works without battery cover... If you inserted the card in properly... It should work.... If not then refund it.
Sent from my XPlay using XDA App.
kanej2006 said:
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
Click to expand...
Click to collapse
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
mac_d4di said:
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
Click to expand...
Click to collapse
This is a good idea.
Anyway I've just come back from a few mobile repair shops.
After checking the phone, the engineer said it appears to be blocked and will only work outside the country.
Should this be the case, it's not a major issue since I live in Dubai. I happen to be in London for a holiday.
The phone was bought from ebay, and if the handset is indeed blocked then the seller is taking the piss since he simply mentioned the phone being an unwanted upgrade as well as unlocked!
I will contact the seller now and see what he says.
it will work mostly everywhere except the uk
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
DAVIDGBJONES said:
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah, I've had quite bad experience using ebay even when buying from ebayers with high & perfect feedback.
Anyway the seller got back to me and swears it is a genuine phone that was claimed from an insurance company and is unlocked and sim free.
He said he tried 2 different sim cards with the phone before advertising it.
My question is how did it previously work yet now it refuses to read any sim?
I may take the phone to an alternative shop and ask them to look into this.
Could it be the sim/sim reader is faulty or damaged and therefore not reading sim cards?
if it was blocked by networks it would just scan for networks and not be able to register on one, it wouldnt say insert sim.
This has been badly flashed IMHO and to my knowledge there is no fix
Go into Service Menu and check Simlock Status:
Dial this:
*#*#SERIVCE#*#*
There are also different Service Tests. For me this problems sounds like the "faulty" method which was used to fix the OTA-Brick on unlocked bootloader!
If it is this problem, your phone will be simlocked (not network-locked!!!) to ANY sim card. And you have to unlock via Software -> Omnius/SE-Tool etc. etc.
Regards
Thanks everyone for your support.
As of now I have no idea of what the problem is.
All I can say is the Sony Ericsson Xperia Play is in a repair shop.
It will cost me £45 and on tuesday it should be repaired regardless.
Should they be able to fix the item, great, otherwise if they are unable to fix it then I will get a refund.
I will get back to you lot on tuesday with the results!
My poor 24 hour old brand new Sony Ericsson Xperia Play is in for repairs already and it's still got all the front and back protectors still on...
I've had the simcard reading thing happen to me a few times. After a few reboots, it would be fine again.
URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .
SANTHOSHGODSPEED said:
URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .
Click to expand...
Click to collapse
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?
aleunge said:
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?
Click to expand...
Click to collapse
What is a RIFF box ? No the computer is no longer able to recognize the phone ..
SANTHOSHGODSPEED said:
What is a RIFF box ? No the computer is no longer able to recognize the phone ..
Click to expand...
Click to collapse
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
http://www.ebay.com/itm/New-Dell-Ve...209?pt=LH_DefaultDomain_0&hash=item5aebab3361
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)
Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:
new
aleunge said:
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)
Click to expand...
Click to collapse
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it
new
mykalogist said:
Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:
Click to expand...
Click to collapse
Hey..just saw your post..Have you bought the system board? Is the phone now working properly ?
What kind of tools did you use ?
How did you open up the phone ?
Thanks
Hi, i bought my system board yesterday, tracking number says it will arrive at my house by monday so i'll let you know how it goes.. swapping a mother board out always fixes system errors which bricking would categorize under.. it wouldnt fix things like phone not charging or screen problems but definitely will fix cpu issues..
SANTHOSHGODSPEED said:
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it
Click to expand...
Click to collapse
Oh hey mykalogist, just PM you. Didn't know you already bought the baby. Good luck with it! :victory:
And yes, SANTHOSHGODSPEED, I can't say for sure it'll fix whatever is up with your phone, but if it was mine, I would give it a try for that price. It seems very probable since so much is on that DVP board like MK said. And don't worry about taking open the phone. Just remember that it's already broken. Being physically broken further ain't so bad right?
I've taken open a few phones and the DVP is really one of the easiest. Just grab the service manual from here and peak through it before you attack it (or youtube it first). The hardest part I find is really just taking the back cover off (fingernails and guitar pick help). After that, it's easy breezy.
And I think all you need is a couple of Torx screw drivers. I think a T4 and T5 but I can't remember exactly. Tweezers or a small pair of pliers help for taking out the microSD card.
UPDATE!! :good:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one
thanks
mykalogist said:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one
Click to expand...
Click to collapse
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply
SANTHOSHGODSPEED said:
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply
Click to expand...
Click to collapse
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..
Can you check what the rom version is?
I havnt heard of a Cbell locked VP before (it's possible I merely overlooked this though)
It's EM -> Phone Information -> SW version.
I assume it'll be something like
Code:
2250.1800.7720.219
GLEOS2A421934_?
CBW-US
Problem
mykalogist said:
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..
Click to expand...
Click to collapse
You see that's the problem for me ..I'm from India and Dell representatives don't know a thing about this phone(they don't even know if this phone was ever launched in the market)..And at the same time I can't call the US helpline(as they would advice me to call the indian helpline;which is of no use..)..So even if I get this phone assembled I won't be able to make calls with it..(Unless I know someone in the US)
Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..
Hey
mykalogist said:
Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..
Click to expand...
Click to collapse
Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..
SANTHOSHGODSPEED said:
Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..
Click to expand...
Click to collapse
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Hey
aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Click to expand...
Click to collapse
Just to see whether this email id works, I just sent them the IMEI code of the phone that is already unlocked(currently bricked) ..this is what I got in reply
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Thanks and regards,
Suri
Mobility Unlock code Team
Click to expand...
Click to collapse
aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Click to expand...
Click to collapse
[email protected] wont help you because the system board you get from ebay will be unregistered.. I tried and got a response saying the phone is blank(unregistered) in their system so i need to call the mobility support to register the phone then reply with the phone info.. I called Mobility but theyre so unprofessional, i had to call back 5 times to get with someone who actually knows what they were talking about and still didnt get the phone registered as theyre telling me i had to wait 2-3 days and some run around.. so i met this chinese guy who said he knew how to unlock it in 10min, i sent him the paypal $16 and phone was unlocked right after.. Dell Support sucks.
aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Click to expand...
Click to collapse
Ok so I went on to buy this system board from ebay..It looks like its not available for me
(as i'm from india) I searched in more sites but I didn't get any advertisement or anything where they sell this CS.5J16R.002 system board ..do you know any other site which is offering this system board..?
Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?
Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..
misterashman said:
Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?
Click to expand...
Click to collapse
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?
Stevica Smederevac said:
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?
Click to expand...
Click to collapse
In the UK people get a phone on contract with insurance sell them on ebay wait a month or 2 and then report it stolen . They get replacement phone and the guy who bought his old one gets a blacklisted IMEI and can't do anything about it
bathcrow said:
Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..
Click to expand...
Click to collapse
So how can I tell if the phone is binded to a contract?
misterashman said:
So how can I tell if the phone is binded to a contract?
Click to expand...
Click to collapse
you should call three and ask them if the imei is binded, because you bought it.
bathcrow said:
you should call three and ask them if the imei is binded, because you bought it.
Click to expand...
Click to collapse
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/
misterashman said:
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/
Click to expand...
Click to collapse
sadly i cant help you further than this.
bathcrow said:
sadly i cant help you further than this.
Click to expand...
Click to collapse
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol
misterashman said:
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol
Click to expand...
Click to collapse
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Thanks for the advice I'll make sure to do that, going to post it today.
Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk
foxmeister said:
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Yeah I didn't mean in the traditional sense that the phone is sim-locked, but that it is still branded somewhat, so it's more likely that it is an unwanted network upgrade from Three directly.
lol, what is this?
Its a smiley ...