Database Users

[Q] My HTC myTouch keeps rebooting,freezing,no touch?

Ok first off I am new to all of this. This Is my first android smartphone It's a T-Mobile MyTouch 3g. I just bought It off eBay and If I can't fix It then I am out some money PLEASE HELP!!
Have done some reading but can't seem to fix what's going on with this phone . I got It off eBay and the seller said It had problems with the touch screen every so often but other wise worked great In every other way but that Is so so far from the truth.
When you first turn It on It will boot up to the sim pin screen. I have gotten the touch screen to respond long enough to enter my pin once. It will freeze and reboot over and over. The track ball will work once In a while along with the home and back buttons.
I know It's running Superfly TCBY Froyo ROM and I think thats were all the problems are because It does work right every so often so I have been trying to unroot It and put It back to factory rom and settings and start fresh with the hopes that It will fix the problems but the problem now Is when I go into recovery to flash It or make any kinds of changes, It will freeze and reset. I can't even get the recovery menu to work long enough to do anything. Can someone please explain how I can get this phone back to original.
PLEASE HELP

We need your fastboot information. Turn the phone on holding back+power and post the info you see here.

Fast boot info
sapphire pvt 32a ship s-on g
hboot-1.33.0013 (sapp31000)
cpld-13
radio-2.22.23.02
oct 21 2009,22:33:27
fastboot

Search the forums for "unroot mytouch 1.2" and that'll get you straightened out.
Sent from my LG-P500 using Tapatalk

OK well I did a search and have been doing alot of reading and I managed to get It to load a Generic MyTouch Rom w/Root because when I try to unroot to SAPPIMG Sapphire T-Mobile US 2.10.531.4 release i keep getting main version older update failed so I read to go to a Generic MyTouch Rom w/Root and try again from here
"theunlockr.com/2010/04/26/how-to-load-a-custom-rom-on-the-htc-mytouch-3g"
Still same problem main version older update failed. I can't create a Goldcard to try the Goldcard method because I don't have access to the phone to enable USB debugging. I can't do much with the phone because of the freezing.
I can get Into fastboot and hboot but It still freezes. So I know It's not bricked but touch Is still not working. can load the phone up but pretty much becomes a good paper weigh after a few minutes on. The buttons will not responded, no touch, no access to to anything Inside the phone.
What can I do? Is this phone worthless? Can It be fixed? I feel like I just bought a expensive paper weigh.
As I said before I am hoping that If I can get It back to original settings and rom that It will stop freezing, stop rebooting and the touch, buttons, and system will work right.. What do you think Is causing all of these problems?? No touch, Freezing, rebooting?? How can I get It back to being unrooted and running the original software/rom PLEASE HELP.....

If you have access to recovery you can flash an engineering SPL and the just flash the stock sappimg again and it'll work. I can link ya in a minute.
Sent from my LG-P500 using Tapatalk

I just flashed Engineering SPL 1.33.2005 after doing some research. waiting for It to format cache after flash and reboot. hope this works?
Fast boot info now
sapphire unknown 32a eng s-off h
hboot-1.33.2005 (sapp31000)
cpld-13
radio-2.22.23.02
apr 20 2009,15:30:43
Tried to flash original sappimg got this
Parsing...[SD ZIP]
[1] BOOTLOADER - OK
[2] RADIO V2 - OK
[3] SPLASH1 - OK
[4] RECOVERY - OK
[5] BOOT - OK
[6] SYSTEM - Fail-PU
[7] USERDATA - Fail-PU
Partition update fail!
Update Fail!
now It has went back to
Fast boot info
sapphire pvt 32a ship s-on g
hboot-1.33.0013 (sapp31000)
cpld-13
radio-2.22.23.02
oct 21 2009,22:33:27
when i flash the recovery and boot it just goes to the green mytouch splash screen and does nothing.. if i try to boot into recovery manually with power and home it goes to the black screen with the exclamation triangle and a phone...

I can still get Into HBOOT and FASTBOOT but I can not get Into the recovery menu and the phone will not load pass the MyTouch 3g screen.
How can I flash a new recovery img via hboot?
[What I "know"]
My understanding is that I have a Shipment SPL aka "Perfect SPL" with Security on which means I cannot use fastboot.
I also get a "Main version is older. Update failed" when I try to down grade and unroot.
[My Goal]
I want to change my SPL to a engineering one, unroot and get back to stock.

Your going to need to make a goldcard, which means you will need a phone that runs Android. Any phone running Android will work. You can use the guide from here to make it. You'll only need the other phone for Part III steps 1-5 from that guide. Once you get the goldcard made, put this file on it, boot into hboot and flash like you did the other sappimg. That will get you the engineering SPL. Then from fastboot, run this command:
Code:
fastboot erase system
Then, put this SAPPIMG on your regular SD card (or you can replace the other sappimg on your goldcard) and flash it from hboot. Hopefully something in the system partition is corrupted and the wipe will fix it so that the sappimg can write the new system properly.

First off THANK YOU DonJuan692006 for all of your help.. I would love to make a gold card because I think that would solve all of my problems but I don't have access to another phone that runs Android that's why I have not tried that yet. I have no way to make a gold card. I have extra SD Cards but no other phone that runs Android to complete It and my phone will not allow me to do any of that at this point. What else can I do?? Is there any other way to make a gold card?

I will have access to another phone that runs Android In a few days but until then I am stuck.

I have now made a gold card, got the engineering spl Installed and then tried to Install the other file and It gets stuck on system unzipping while updating and then reboots. what can I do now???

Were you able to do the fastboot erase system before trying the second sappimg?
Sent from my LG-P500 using Tapatalk

No I was not able to do that. I have done alot of reading over the last few weeks and I still don't understand how to enter commands In fastboot. So thats why it didn't work?

That was kind of the point in flashing the engineering SPL. All you do is download the AndroidSDK kit. Extract it to somewhere you can find it. Inside of that folder will be a folder called Tools with the fastboot.exe. So you just open a command prompt from there and do the command in my other post.
So, if you were to extract AndroidSDK to the root of your C: drive (as I did), you would simply open a command prompt window by typing "cmd" in either the run box on Windows XP or the "Search" box in Windows Vista and 7, and then type
Code:
cd C:\AndroidSDK\Tools\
Alternatively, if your using Windows Vista or Windows 7, you can navigate in Windows Explorer to the Tools folder and launch a command prompt directly from that folder by holding Shift and right-clicking. There will be an extra option in the menu "Open command window here". Make sure that you don't right click on a file, right-click somewhere in the a blank are in the folder.
Sent from my LG-P500 using Tapatalk

Ok, I understand. I have AndroidSDK Installed. Needed It to make the goldcard. I understand how to do It know. Thanks again for all your help. I will try again the right way and get back.

Desire HD logo loading

Hi,
I have downloaded a original rom for Vodafone Australia.
Then I realized i had no reception so I done radio off and now everytime I boot my device its stuck on HTC logo loading screen.
I took out battery, switched off, restarted it... still htc logo loading
I don't have any rom manager installed on this except the original HBOOT.
This is what's showing when i boot to HBOOT..
ACE PUT ENG S-OFF
HBOOT-0.85.2007 (PD9810000)
MICROP-0438
RADIO-38-03-02-16_M
eMMC-boot
Oct 11 2010, 12:44:14
HBOOT USB PLUG
<Vol UP> to previous item
<Vol DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
SYSTEM INFO
IMAGE CRC
Click to expand...
Click to collapse
.....
I have tried fastboot, recovery, factory reset and none worked =[
I really need this phone back to normal please help
Thanks

Do you still have the original vodafone ruu? Just install it again.

Did your handset ship with Gingerbread on it? HTC Firmware > 2.36.xxx.x?
If so there have been reports of newer hardware having issues with the older HBOOT (ENG S-OFF). This can be identified by very long boot up times 15-20+ minutes.
Try leaving your handset on to see if this is indeed the case. If so this can be fixed.

drpsyko said:
Do you still have the original vodafone ruu? Just install it again.
Click to expand...
Click to collapse
No I don't have backup i think, I had a custom rom installed, till It got very laggy so i removed it and installed the original vodafone rom from this site and i realized no reception. People said u need to install some radio thing so i did and since then it wont turn on no more, its stuck on HTC loading screen.
Did your handset ship with Gingerbread on it? HTC Firmware > 2.36.xxx.x?
If so there have been reports of newer hardware having issues with the older HBOOT (ENG S-OFF). This can be identified by very long boot up times 15-20+ minutes.
Try leaving your handset on to see if this is indeed the case. If so this can be fixed.
Click to expand...
Click to collapse
I remember i bought this handset with no gingerbread then I updated it, and then downgraded and rooted my phone then installed a custom rom.
I'm gonna try leave the phone on for 20-30mins

I'm gonna try leave the phone on for 20-30mins
Click to expand...
Click to collapse
That didn't work.
Now im gonna try this method from this site but another thread.
-download this with ur pc and rename it a PB99IMG.zip (not PB99IMG.zip.zip ok?)
-then put it on the root of ur sdcard (not in some folder) through an sd card reader
-ensure the battery is charged much than 30%..better more
-with the phone off (remove battery and put again) press and HOLD the volume down key and press (still holding the volume down key) and hold the power button..hold both and wait to enter in the hboot
-there wait a bit, and it will ask to u if u want apply the update, select yes with the volume keys and confirm with power button
Click to expand...
Click to collapse

In the DHD dev link, you will find the RUU's , download that and run it from your PC, you should be good to go

thanks, i got it working!
Cheers to XDA members! =D

Is this HTC Magic bricked?

Hello,
I recently tried to update the spl/radio to use a new rom on my HTC Magic 32A and after updating the spl the phone just hangs on the "HTC Magic" screen. Fastboot or Recovery wont start if I hold the buttons. Was just wondering if it is bricked or if it is possible to fix via cmd or so? I read alittle on jtag but I think if it came down to that Ill just buy a new phone cause this phone is not worth that much trouble.
I rooted the phone a year or so ago. First I had cyanogen but they dropped support so I switched too gingeryoshi but the wifi stopped working. It still connected to tmobile hotspot but I couldnt tether or connect to my wifi. So I thought of putting on Froyodragon. I updated too HBOOT-1.76.2007 but then it just hanged on reboot.
Thanks for any input.

Turn phone off (if you have bootloop then remove battery and place it back after 10-20 sec)
Turn on by pressing Back + Power - it's fastboot-mode
Write first 5 rows of info (all symbols are important)
If you do not have Android Sdk Tools configured - do it
Additionaly search for fastboot.exe - this utility can be absent from sdk tools
Connect phone to pc when it in fastboot-mode
Run
Code:
fastboot getvar cid
fastboot getvar cidnum
fastboot getvar version-main
Sent from my A7-040 using Tapatalk

hello,
I tired back+power, power+vol down, and power+home, they all just sit at the "HTC Magic" screen.

Did you remove battery before try and placed it back? If yes and any combination did not help -> 'brick'. Only JTAG can help.
What ROM did you have before?
And what ROM did you update?
There are no bricked phones when 32A phone updating with 32A official ROM. I don'y understand how you bricked your device.
Even if hboot updated but radio did not - there are some chances to restore...
Tell us how it happened?

same problem
Sir im also facing the same problem like this person is facing:
I guess that I've bricked my HTC magic phone. actually it was working fine but after when i flash Hboot file named (ISO-8859-1__STOCK-HBOOT) on it.
my device stop functioning not any key is working phone its not coming up in hboot loader screen by pressing vol down key+power key, not even in recovery mode. by pressing home key+ power key.
but if i press vol down+power key its not showing any hboot loader screen but if i use command prompt after that and use fastboot devices command its shows the device like in machine language
just like this:
D:\adb\tools>fastboot devices
?╞ñ?¿╥§?4:¶♫ fastboot
here are the details of my mobile. is there any way to fix this issue?
HT03VPB03044
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013
CPLD-13
RADIO-2.22.28.25
OCT 21 2009, 22:33:27
android 2.2.1
baseband version
62.50sj.20.17u_2.22.28.25
kernal version
2.6.32.9-g94b855e
[email protected] #1
buid number
3.56.531.1 CL300801 realase-keys
Sir i've also created gold card on my htc magic phone when it was working properly i've the image of gold card and the same card 512MB micro SD card which i used to create the gold card before but i dont know how it will work on the phone as it is not going into bool loader or in recovery mode.
please help me. i heard that if i got correct RUU file for this device i can troubleshoot the problem but in stock rom no any RUU file is working on it.
I've already tried there RUU ROM on this device:
RUU_Sapphire_T-Mobile_US_2.10.531.3_release_signed_NoDriver
RUU_Sapphire_T-Mobile_US_2.10.531.4_release_signed_NoDriver
RUU_Sapphire_T-Mobile_US_3.12.531.1_FRG83D_release_signed
RUU_Sapphire_TMUS_1.94.531.1_DMD6_release_signed_N oDriver
i request all the XDA member to help and troubleshoot this problem.
regards
Sandeep Deol

5[Strogino] said:
Did you remove battery before try and placed it back? If yes and any combination did not help -> 'brick'. Only JTAG can help.
What ROM did you have before?
And what ROM did you update?
There are no bricked phones when 32A phone updating with 32A official ROM. I don'y understand how you bricked your device.
Even if hboot updated but radio did not - there are some chances to restore...
Tell us how it happened?
Click to expand...
Click to collapse
Yes I removed the battery (only way i could turn it off). I stated most of this info in the first post but Ill try and state specifically what versions I had. When I first rooted I used Cyanogen Rom. It worked fine but they dropped support so I switched too Gingeryoshi. I dont remember what version. I tried to update it too 1.5 first but it didnt work but fastboot and recovery still worked so I decided to switch to a new rom instead and tried Froyodragon but it needed radio 6.35.16.19 and HBOOT-1.76.2007. So I wiped it then I did the HBOOT-1.76.2007 and after installing and rebooting is when it stopped working.

Crap, I just did this too... got a yellow arrow coming from a box onto an Android. I flashed a mismatched 6.35 radio (I guess?).
Can't boot to fastboot--can only boot to blue light mode (trackball+power) and phone will charge if connected by USB--but is never recognized by ADB or fastboot.

jmdsdf said:
Crap, I just did this too... got a yellow arrow coming from a box onto an Android. I flashed a mismatched 6.35 radio (I guess?).
Can't boot to fastboot--can only boot to blue light mode (trackball+power) and phone will charge if connected by USB--but is never recognized by ADB or fastboot.
Click to expand...
Click to collapse
Wait 5-10 minutes, "yellow arrow coming from box" equals unpack and flash. Phone should finish this process.
Try to load into hboot-mode: turn phone off (remove battery and place it back if bootlooping), then turn on by pressing Volumedown + power
In this mode you can flash full official rom in sappimg.zip format (or sappimg.nbh if you have 32b magic)
If phone doesn't load into any mode (except trackball + power) - then you have brick and only jtag can help.
Sent from my A7-040 using Tapatalk

But, it goes to a black screen about ten seconds after that.. sadly I think it needs to be jtagged and i will just give it away for parts.
I also tried the sapphire image trick, no luck.

those all sound like bricks..

problem with 32b - looping after rom.
Believe me, I tried a lot here and on google before posting here.
I tried to install a ROM on my htc magic 32b and certainly was not what I should.
Information from my device:
SAPPHIRE PVT 32B SHIP S-ON G
Hboot-1.33.0013 (SAPP30000)
CPLD-10
RADIO-2.22.28.25
OCT 21 2009,22:33:27
I've read very, very much. I read that I have to change the SHIP for ENG.
Also read about ruu, but I found a will for my device, nor know how to run.
First of all, my phone is only on LOOP. I can normally access the fastboot USB.
But does not accept commands, I believe it because of S-ON.
I do not know how to install an img it to get S-OFF.
Could someone help me get back my life device?
Thank you and with the help of google translator.

huahua!!!!
No one post about my problem...

[Q] NOOB: My EVO don't boot!

I'm new to ANDROID!!!
I found a EVO 4G (Sprint) and wanted to use it to gain knowledge on Android
On HBOOT it says the following:
SUPERSONIC EVT-2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL- ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15 2010, 12:07:00
Phone turns on and when I slide to UNLOCK it turns off... then does INFINITE LOOP... the sometimes it gets stuck on "4G" screen. PLEASE HELP!!!

Does the bootloader screen have a watermark at the top saying either Locked or unlocked? Your hboot is 2.10 and can be unlocked via unrEVOked. That will give you nand unlock (S-off) and a custom recovery.
Once you have a custom recovery you can flash a Rom to get into the phone.
Sent from my PC36100 using xda premium

Yeah, you want to do a search for the RUU for that phone, Hboot 2.10 with radios 2.15.00.11.19.
I THINK this is it. It should be
http://goo.im/stock/supersonic/ruu/...15.00.11.19_NV_1.90_release_161482_signed.zip
Remove everything in the name after PC36IMG so that it's now named PC36IMG.zip. turn the phone off, then turn it one with vol down and power til Hboot shows up
Here's a walkthrough to RUU your phone; https://spreadsheets.google.com/spr...U2Mi1hNWU0LTRlNjEtYWMyOC1lZmU4ODg1ODc1ODI&ifq
Use the RUU in this post, not the one on that site. Nor do you have top run the S-On tool. You are s-on already.
Then go to www.unrevoked.com click on the first phone, the Evo 4G and then un Unrevoked Forever. That will make your phone S-Off.
Next you'll need to go read my guide in my signature and learn everything about the Evo 4G
After that,

I got to this part:
Which Recovery
Which custom recovery are you currently running? *
ClockworkMod (Blue/cyan or orange text, gear and hat in background)
Amon_RA (Yellow-ish/green text, HTC logo in background)
which in my phone I see a triangle and exclamation mark.... =/
any solution...

DaBeast786 said:
I got to this part:
Which Recovery
Which custom recovery are you currently running? *
ClockworkMod (Blue/cyan or orange text, gear and hat in background)
Amon_RA (Yellow-ish/green text, HTC logo in background)
which in my phone I see a triangle and exclamation mark.... =/
any solution...
Click to expand...
Click to collapse
He's new. He's not even rooted I think. Dude try a factory reset. Go into recovery and find factory reset

He's not. I gave him the walk-through but he either didn't get it or didn't do it

[Q] Mistaken identity :(

well, where to start...i bought my MT3G 1.2 brand new because my original decided to have antenna issues (only cell antenna and only inside a building). so fast forward about a year, after rooting my NEW MT3G, I end up letting a friend use it til he can get a replacement for his. I get the phone back (after his dog bit through the screen) and another MT3G that is broke to use as a donor for the screen. swap screens, salvage other parts to fix my original, and boot up the 1.2.
now here is where it gets...interesting...to say the least. unlike before, where it booted to the MyTouch 3g splash screen, it now thinks it is an HTC Magic...i have been looking and unsuccessfully flashing builds TRYING to get it to what it was so i can upgrade the radio and actually know what i have again.
what would cause the phone to think it is a Magic? was it something in clockworkmod? can it be reversed? and why, for the love of god, can i not flash anything but EZGingerbread to it?
Details from the bootloader
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.23.02
Oct 21 2009,22:33:27
Any help would be greatly appreciated, cause im about to pull out what little hair i have left >_<

Sounds like fun!
If you haven't done yet: Download Android-SDK and install it (while installing choose Android SDK Tools, Android Platfrom-tools and Google USB Driver).
Connect your phone to usb and start it to bootloader (fastboot usb, back+power). Open a commandline on your computer and go to "...\android-sdk\platform-tools" depending on where you installed it. Then type
Code:
fastboot getvar cid
and
Code:
fastboot getvar version-main
and post the output here.
And please leave your hair where it belongs to! :laugh:

well....that wasnt too bad, i just get <waiting for device> and it hangs
even using CID Getter on the phone itself doesnt give me a CID like it does on my Glacier...i think something may be seriously messed up here >_<

Don't know why it may hang. Does the phone work properly? Maybe just the splash-screen was changed.
Have a look at this thread - there are all official roms for magic and so on. Having a look at your radio the stock-rom on your phone for now may be #56 or #57 (hboot 1.33.0013, radio 2.22.23.02). Only the OTA-update has newer versions.
I don't know if it's worth risking to brick the phone just for this update - only if it works properly at the moment.

It works properly as far as calls and texts and data, but I haven't been able to update the radio or hboot at all, it keeps giving a device id mismatch error
Sent from my HTC Glacier With Beats Audio using xda premium

What you can do:
- if you don't have a custom-recovery on your phone install one - try this guide without the optional stuff
- when done install the stock-rom for your phone (via custom-recovery) from official-rom-thread - i don't know if #56 or #57
- root and install custom-recovery again as shown above*
- then you may apply the OTA-update via custom-recovery (#58 from the official-rom-thread)
*I don't know if it's possible just to flash everything except recovery, then you wouldn't need to root it and install custom-recovery again.
That would be the newest versions for your phone.

I have ClockworkMod recovery already installed, and with this being my backup phone, I wouldn't be mad without root at all, though root is nice, I want it to be right lol
Sent from my Gingerbread on Sapphire

So you can flash your phone to official stock-rom and then update it to newest official-rom as i explained above. Or what should i tell you right now?

I tried to flash a stock rom, but with no success, when I get home I'll try again and post the error log
Sent from my HTC Glacier With Beats Audio using xda premium

SWEET!!! i got the fastboot commands to come through for me
fastboot getvar cid
cid: T-MOB010
fastboot getvar version-main
version-main: 2.53.707.2

And what happens when you try to flash "57) 2.10.531.4 T-Mobile USA DRD35" via custom-recovery (your recovery will be flashed too)?

That is a self installing executable file, when i try to run it, it tells me that it can not communicate with the device, and to make sure that the usb cable is connected and the phone is on, which it is both

so the 57) 2.10.531.4 T-Mobile USA DRD35 flash went finally, turns out, my phone didn't like it too much, because now, i am stuck at the HTC magic splash screen and i think it is bricked

I don't get it, that should have been the correct files for your phone. You're sure that it's a Mytouch 3g 1.2 and not the normal Mytouch 3g?
How did you flash the file?
If you search here you can find "tutorials" how to get the rom-files out of the RUU to flash it in hboot-mode.
Can you get into recovery-mode? What about hboot-mode?

It was a .exe file, so it ran from my computer, and I know it's a 1.2 because I couldn't afford the fender edition lol. Now it just hangs on the splash screen and won't let me do anything at all
Sent from my HTC Glacier using xda premium

I think it would have been better to extract the rom-file and flash it with hboot from sd-card... Then you should have been sure about what he flashed.
Maybe now you got some weird radio-system-whatever-mix and that's why it doesn't start.
Normaly you flashed the correct rom-file for your phone.
What you can try:
- remove battery for some time (5 minutes or whatever) and press power - then get the battery back in and try to start it again
- start the phone with Home+Back+Power or Menu+Back+Power (don't remember), in my case there was a menu to erase cache and so on, maybe this would work for you
- is your phone listed in "fastboot devices" when you power on your phone with Vol down+Power, Back+Power, Power, Home+Power or the combination from above? I read that some people are already in fastboot-mode and have text on their display when they see the logo, shown for example here (they had red text on red vodafone-logo):
http://www.android-hilfe.de/attachm...oter-vodafone-bildschirm-geloest-dsc00624.jpg
If not...
Does bluelight-mode work (i think it's trackball+power)? If so you can get it running with JTAG - you just need somebody who has the equipment and so on. Where are you from?