Hello All,
I have enjoyed reading other threads to find out more about my HTC 3333.
I have had my Touch 2 for a couple of months now, however lately, and quite frequently, I receive this annoying message 'the device doesnt support the USB headset. Please remove it.' There is nothing attached to the USP port, yet this message appears. I have used the USB port for synching with my laptop and have used the factory supplied cable as well as a standard mini USB cable.
Has anyone else experienced this problem?
Your valued opinions and advice would be appreciated
I have never seen this on my phone. It could be rom bug, or on the other hand it could be from a program you recently installed.
I thought a busted rom might be the problem so uploaded the latest rom from the HTC site. After installing the latest rom from HTC all the programmes and files on the phone were wiped but the message keeps appearing... I figure now I might have done some physical damage to the USB port.. I am not looking forward to sending my phone to HTC care for repair..
Even my HTC got the same issue. I think, as we had given with 3.5mm port the USB headset has disable.
Have you noticed any other mobile working with USB ? I dont think so ......
I found on another thread, another HTC user had a similar problem. The solution they said was to clean out the USB port because it had filled up with lint and other junk from their pocket. I just cleaned it as best I could with a soft bristled brush and will wait and see if that has helped reduce frequency of the warning sign popping up! It's a minor problem but it's enough to drive you mad! :
If this doesnt help, then for sure its a USB problem. You might wanna send it to repair service or use only bluetooth.
I have a brand new phone, which also gives this message. I did assume it was due to the presence of the 3.5mm port.
I had same problem a couple months ago. You should give the phone your technical service because there is a problem on your mainboard
I think the problem may only be with the USB cable you are using. I had this warning with one cable I bought in China, but not with the original cable. My original cable has just died so I pulled out the cable from china and the warning comes back.
Related
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Presumably you have installed (re-installed) Active Sync on the PC? As you may already know, as standard the JAM and many other PPCs are not recognised by the computer unless Active Sync is installed [properly].
www.softick.com provide an excellent utility to have your PPC recognise as a removable drive without using Active Sync.
Yes, ActiveSync has been installed & re-installed. New development? I plugged in an 80Gb external hard-drive to that laptop and Winblows is telling me its connected to a non-hi-speed USB port, which it is not. Could be something there.
I'm going to re-flash the Jam to factory ROM, then I will dig into the USB issue.
I had this problem and I tracked it down to the fact that I had picked up the wrong cable!
Same connector but for my camera
The wrong cable thing may very well have been it, but I was also having probs with an external hard drive I was using. I ended up rebuilding my laptop twice and now things seem to be fine. What a drag.
hypr said:
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Click to expand...
Click to collapse
I have the same problem.
It seems, this problem appears mostly on laptops, not on PCs?
I tried to uninstall\install, repair with all ActiveSync data removal or leaving it - No result.
Also, tried to replace the cable (which is ok, im sure with the one from the camera) - No result.
Temporary way out: do Off\On with qtek9000 on cable connect.
Another way out: Turn On the "Enable all incoming beams" flag in Start -> Settings -> Connections -> Beam (this path may vary depend on your Universal brand name). As I seldom need to connect via IR to other devices, I have switched this option off to consume power.
DOES ANY BODY KNOW, HOW TO FIX THIS BUG?? Any Ideas?
Qtek9000 with laptop Toshiba Satellite Pro \ Win XP SP2
it seems dat a noob like me at last can give a help
i have the same problem last time, and as i trace it down, the problem lies on the cable.
as u know that we all use mini usb (usb cable type b) for our o2 mini, but not all type b cable support pc connection, some will only give charging access
i have 2 mini usb cables, one comes from my external hdd, and the other is i buy it myself. the difference is that the 1 i bought actually have a shorter connector (maybe the problem due to this)
so try to buy another cable, as i don't know any other way (reinsatalling pc os, hard-reset device or reinstalling active sync won't solve the problem)
NB. both cables are working when i plug it to my external hdd, so maybe the cable is not faulty. one of the advantage that i got is that i can charge my mini without disabling the active sync usb connection
sorry for my bad english
i can almost essentially confirm that it is NOT the usb cable.. I have been using a usb cable i had around the house for syncing my phone, and it has worked perfectly ever since I first received the phone (over half a year ago), but all of a sudden, i plugged in my device, and received the "usb device not recognized" error message... does anyone know the cause of this?
I just bought used Hima through, because I broke LCD screen on mine. And I got it with some old German ROM on it, it's working fine, but I would like something newer and in English. The thing is, that when I put phone in USB craddle, it only charges the device and says that USB Device Not Recognized. I cannot upgrade ROM nor anything else, just charge it. On my previous broken Hima, I had no such problem... Does anyone has clue what is wrong and what is the solution?
Thank you in advance...
I just found out that when I want to sync, I can do it, but have to pull cell phone toward me while it's in craddle. But doesn't work when I want to flash ROM. So I guess it's pins problem. I looked them and don't see anything bad, anyone has clue what to do?
OK, I finally managed to install ROM, I had to stick something to push forward my Hima in cradle. Does anyone know what can I do to fix that problem? It's the pins connection problem...
first of all..i don't understand why you started a new topic on this problem because THERE IS ANOTHER TOPIC WITH THIS PROBLEM JUST 3 LINES DOWN AFTER YOUR TOPIC...if you had read but didn't......about the conectivity problem with the pins cradle usb cable and advanced functionality of the usb-pc function..and thath it works just for the charge and for standard conectivity is says device mailfunction...
Because I had german windows 2003 that had no advanced functionality of the usb-pc connection! And also I didn't see too many similarities with those posts which aren't three lines down after my topic.
I changed 2 craddles and also had same problems. But I managed to access PPC when I gave some pressure on cell phone while in cradle...
I have another broken Hima (LCD screen broken), and wondered if I could take his connector?!
Hi all,
I had my set flashed to wm6.5 by Keyzx and it is wonderful.
Lately when I tried sync it with my computer and laptop, winxp detected it as unknown device and activesync shows that it is not connected at all with no partnership with the ipaq.
I was wondering if the USB port which is faulty but I can still see the ipaq is charging when it is plugged into the usb port. I had tried downgrade the WM to 6.1 but still no vail. I did changed several usb cables but still nothing. Anyone facing the same problem? Can anyone give any valuable pointers on this issue?
I had tried hard reset, soft reset and many more but it seems like not working.
sometime it happen but usually can be fixed by soft-reset or reboot of your own comp
Hi Keyx,
I am a big fan of your ROM and thanks for the advice.
This is not the first day that this happen but it had been like this almost 2 to 3 weeks now. I had tried soft reset, hard reset and restart of pc but it wouldnt detect the 612c. I was wondering if there is anyway for me to restore the rom back to the original and reflash it back to your cooked rom... as I do love the cool interface.
Sorry to bother you but I do hope you can guide me on this.
Regards,
Lee
ya i think there is stock hp rom somewhere in the forum which you can flash through sd or dnw, one can be found here
The same thing happened to me. I tried different computers, USB cables, uninstall/reinstall activesync, changing ROMs and nothing worked. The problem is the mini USB connector is very fragile. Your connector is most likely broken. I hope you have a warranty. I'm on my third unit due to the connector. The first one quit charging all together and the second one did the same as yours - charge only no sync.
in the very worst case you could live with bluetooth activesync if the connecter is really broken
keyx said:
in the very worst case you could live with bluetooth
activesync if the connecter is really broken
Click to expand...
Click to collapse
Excellent way to troubleshoot keyx. That is so obvious it never occurred to me... I wish I would have done that before I returned the phone.
Yes, I guess that is the only way to activesync right now... using the bluetooth. I believe my usb connector is not functioning anymore as I had the original rom flashed on my phone and I still cant detect it on my laptop and desktop.
Thanks all for the information and its very helpful.
Hi. I have a problem here. Is it possible to flash new rom directly through bootloader, my activesync is not working properly, and something is wrong with my usb connection - when I connect my device to PC via usb, in bootloading mode - it gets connected and disconnnected about 50 times in one minute, no .RUU is able to recognize it for long enough to complete the instalation. I've tried to reinstall the activesync, did hard reset of my phone, deleted relationships - but no luck. What worries me most is that usb connection problem. It's only with HD2, all other devices connect properly. Anyone knows the answer, what should I do in order to fix that? P.S I always remove sim and sd card, and disable my antivirus programs and firewalls during my flashes....
Bricked it.
And now - I'm stuck...seemed I finally got connected via usb through bootloader for longer than two minutes, so I started fleshing my radio... and it got disconnected after a minute by itself again, in the midllle of the process...Now, there's an upgrade rom code error on green field of my bootloader, telling me to try again, only - I can't do recovery, cause my usb connection gets on/off 50 times a minute, whenever I try to do the recovery .... Any suggestions?
Have you tried another USB port? Perhaps even another computer.
Have you also eliminated the posibility of the cable that you use to connect your HD2 is damaged in some way.....
You can also flash ROM/Radio via SD card......
There is a sticky thread that explains how to do so.....
You basically need to extract the main file from the rom/radio and rename it to LEO.img, place it on the root of your SD card and turn on the phone whilst holding vol. down.
Check this thread for a more complete set of instructions.
Hope that helps......
ivona7 said:
And now - I'm stuck...seemed I finally got connected via usb through bootloader for longer than two minutes, so I started fleshing my radio... and it got disconnected after a minute by itself again, in the midllle of the process...Now, there's an upgrade rom code error on green field of my bootloader, telling me to try again, only - I can't do recovery, cause my usb connection gets on/off 50 times a minute, whenever I try to do the recovery .... Any suggestions?
Click to expand...
Click to collapse
Have youctried a different USB cable to see if you can keep a connection then? Youmight have a bad USB cable. If trying another USB cable and different USB ports does not help you might have a faulty USB port on your HD2 in that case you can still use your SD card tocflash Windows Mobile ROMs and radios but if you flash a official ROM via SD card it reverts HSPL so be aware of that as you will not be able to get HSPL back if you have a faulty USB port on your HD2. Go to the link to lean about flashing via SD card.
http://forum.xda-developers.com/showthread.php?t=681317
Thanks for replies and suggestions... I did try different usb ports, but haven't try different cable, I'll do that tomorrow, first thing I get myself one. I'm not planing to flash official rom, I plane to flash another custom, as soon as I deal with this radio interrupted. I do hope it's not faulty usb port of my phone though ...and if it is, that it can be fixed...
ivona7 said:
Thanks for replies and suggestions... I did try different usb ports, but haven't try different cable, I'll do that tomorrow, first thing I get myself one. I'm not planing to flash official rom, I plane to flash another custom, as soon as I deal with this radio interrupted. I do hope it's not faulty usb port of my phone though ...and if it is, that it can be fixed...
Click to expand...
Click to collapse
If it is a faulty USB port for your HD2 it can be fixed but by replacing the USB port if needed or just resoldering some on your existing one but from what I read it is really best done by a proffesional, go to the link below and read through thatcthread as you will se what I mean, it is only 3 pages long so read the intior thread it is not much reading.
http://forum.xda-developers.com/showthread.php?t=1018091
The easiest way to fix a bad USB port on a HD2 is to replacecthe intior main board.
Thanks for the thread, T-Macgnolia, if it turns out to be faulty usb port on HD2 - I have no intentions to fix it myself, it'll go to service right away ... I do hope it's not, though, as I never had a problem charging my phone, it charged good and fast until this "accident" . I like to believe that it's not gonna take a new motherboard in order to be able to use my phone in the way I used to, and cause of which I'm addicted to it
ivona7 said:
Thanks for the thread, T-Macgnolia, if it turns out to be faulty usb port on HD2 - I have no intentions to fix it myself, it'll go to service right away ... I do hope it's not, though, as I never had a problem charging my phone, it charged good and fast until this "accident" . I like to believe that it's not gonna take a new motherboard in order to be able to use my phone in the way I used to, and cause of which I'm addicted to it
Click to expand...
Click to collapse
I hope you don't have to have the main board changed either. Bit know this in the USB port on the HD2 has I think 4 pins in it two are for charging and two are for data and it sounds like your data pinswould be the ones with a issue if your USB port is bad as you still have to wait until you can try a different USB cable. At any rate though I wish you the best of luck.
Ok people, I've sorted it out ... Lucky me - no faulty usb port on HD2, no faulty cable, and, no faulty HD2 ... I've flashed a different radio from sd card, and also rom, and now - connectivity with my pc is - never better ... Even ActiveSync is working like it hasn't been in 6 months, hahahhhh ... Point is - it was my pc punishing me for playing with it's registry, few nights before ... I was really confused, cause HD7 had excellent connectivity with my pc, but HD2 really bad, so I really thought there was something wrong with my beloved HD2 ... Than, I remembered I've messed with my registry the other night, and deleting some non-existing pocket pc paths in it... So, I repaired my windows on pc, and now everything works like a charm .... What can I say - curiosity can have very high price, sometimes .... But - fortunately I'm lucky, as it gets ...
Its been 2 yrs, i am facing this issue it started in rainy season
but last year it automatically got fixed (it was summer then) again started facing same issue (from rainy season):crying:
i tried (I am still using OG usb cable and Adapter so for god's sake don't tell me to use OG asus adapter and USB cable):
1. Flashing ROMs from RR(Nougat and MM) by tank, Borets ROM by Borets24 to Montana ROM
2. changed Micro USB port on my device.
3. reinstalled drivers on My PC.
4. visited Service Center (they are saying to change motherboard)
5. changing mode from MTP to Charge only and vice versa.
6. tried other usb cable and charger (from XIAOMI standard 10 Watt).
so tell me what i should do now ?
Usb not detected
Same same issue I have been also faced... All possible setup tried but failed to detect on pc, just charging. How to fix it? Thank you
I changed the USB socket...
Solved...
Changing port didn't helped me
fisrt sorry for my bad english
i faced this issue yesterday when i change my battery to my mom cel (both zf5) because her cel battery is dead. anyway when i connect on pc nothing happens so i remember to look flat cable(or SIM cable) to move. i read long time ago that if you drop your phone maybe the cable move a little little bit and its enough to won't be reconized anymore by pc and maybe cause erros on SIM1. i open again and reconnect the cable on motherboard and southboard and it works again. check it or search for it or how you do it. i hope it helps. good lucky
Same issue otg and usb cable not working only charging.
Replace sim tray assembley
Hi, hope this will solve your problem.
I'm facing the same problem with my zenfone 5. and alredy replace second mother board in my phone(micro usb assambley) and the problem still exsisted.
I found a solution in a zentalk forum where there are many people face the same problem as ours, the phone refuse tu connect to mtp,ptp or any usb debugging wheater its abd fastboot or even usb on-the-go.
the solution was replacing the sim tray assambley, where the ribbon connect motherboard 1(main) to motheboard 2(micro usb assmbley).
It have worked for me, the only regret that I have was, I have buchered the new sim sim tray slots during replacemen(those thing are super fragile) but now my phone can conect to pc and recodnise usb OTG.
it may not worked for your phone but it worth a try of you are willing to spend some money to buy the sim tray assmbley.
here I will include a picture of my replaced parts. Parts makked with number 2 need replacement.
be very careful when replacing the sim tray they are super fragile.
creddit to zentalk user for pointing this problem.
sorry for my rubbish english.