Database Users

Activesync Help!!! Can't figure this out

Alright so I've done quite a bit of searching but I can't figure this out and its really frustrating me. I have mfrazz's Windows Mobile 6 release 3 installed.
Rom version: 10.1.0.811 WWE
Rom Date: 8/11/06
Radio Version: 02.25.11
Protocol Version 4.1.13.12
My problem is that activesync will not recognize my MDA no matter what I do. I've hard reset my phone, installed and uninstalled activesync 4.5 a bunch of times. Done this on two different computers, but when I plug the mda in, nothing happens at all. I plug my roomate's MDA in (running a different rom) and it instantly recognizes the phone and begins to sync. I really want to try different roms out, but without an activesync connection I can't. Any ideas guys?
Thanks...
ps. Let me know if this should be in the WM6 forum, I wasn't sure.

Well,this problem has been discussed hundreds of time in the forum,just read through the forum,I'm sure you'll find answer to your problem easily,there was no need to start a new thread,or just hit the 'Search' tab at the top of this very page and enter 'Activesync Problems'.
Cheers!

Thanks for the feedback-
It seems like I've read every single thread related to this problem, but in almost all of those their phone is at least recognized by activesync. With mine, even after disabling all firewalls and doing all the suggestions in the other threads, I just can't get activesync to even recognize my phone

If you still can't sync at someone else's computer, you probably have a bad USB cable, or worse, a bad connector. Try a different cable (any USB to micro should work, they aren't specially wired or anything). If that's no help, try blowing out the connector jack on the phone (use a magnifying glass or ? to look for debris, too). If that's no help, you may be screwed. You can try these guys, but it'll be expensive (like, replace my phone expensive): http://www.drcellphone.com/index.php
Are you at least getting a charge light (solid amber) when you plug in?

Yea, it charges just fine and I get the solid amber light and everything. I use the same cable to sync my roomates' mda, so that isn't the issue. I'm really stumped. Im almost positive its something with the specific rom I have on my phone..
I've been forcing it into bootloader mode to try to flash any other rom onto it (I figure if i can just get ANY rom on it... official tmobile, or a cooked rom, etc. then the sync problem should go away) but I'm having troubles there too.

You're not trying to do this with a Vista computer, are you? There are known problems syncing with Vista-based PCs.
If you use Mozilla Thunderbird at all, you can try using FinchSync, just to see if the hardware is functioning properly. This is theoretical, though. I haven't tried this myself, so I can't offer much on FinchSync.

Nope, I first tried it with 3 different XP computers and then for the hell of it tried it with Vista. No go with either one. I've pretty much convinced myself that it is the rom I have on my phone (mfrazz's Windows Mobile 6 release 4) because I never used to have any problems whatsoever

mmj12345
OK, let's take stock of things. I'm assuming that you are using XP.
Check in activesync :
File -> Connection Settings
Make sure "Allow USB connections" is checked.
'Uncheck' the 'advanced network functionality' in the phone.
Start -> Settings -> Connections tab -> USB to PC
If that still doesn't work, I'd try the uninstall, reboot, reinstall activesync and see if that helps any.
I'd also be suspecting the usb cable/ mini usb port of the phone. Recharging a device and getting a data connection are two different things. I have a k-jam that would charge via the USB cable, but would not sync, XP kept complaining about an unknown device. Turned out it was a broken connector in the mini usb port of the phone.It maybe that usb cable connector is not making proper connection with the connector of mini usb port of the phone,try to 'wriggle' the usb cable plug a little and check if it tries to make a connection, while connecting to the phone,sometimes it helps.
Cheers!

I've made sure everything you suggested is correct. I didn't know that charging and data connection are two different things. I figure that if it charges, it should sync. The USB port on my MDA is really loose, and I can only get a charge when I plug in the charger and "push" the plug to the right an hold it there (usually by twisting the cord around the phone in a way that keeps the pressure on the USB socket). So now that you mention that, I'm just guessing that it charges but its so loose that I probably won't ever get it to sync again.
Hmm..
Is there any way at all to flash without an activesync connection? I tried flashing a bunch of roms by forcing the phone into bootloader and then running the RUU, but it always fails because it says I don't have an activesync connection...

Nopes !
You got to have connection with phone through usb cable.Get the mini usb port of the phone repaired or replaced,only then it can establish connection and flash a rom.
Cheers!

Alright, thanks a lot for all of your help! Looks like maybe I'll take the phone apart and see if I can actually see any disconnection on the main board, etc. Not sure if I'll try to make a repair attempt myself because I've read that the solder contact points are pretty small

blackstone usb problems

hi, need help. posting from hd soi'll keepit short. phone won't connect via usb to laptop. keep getting usb device has malfinctioned.... any ideas? im away for the night and can't tether phone to laptop so no internet

jaxouk said:
hi, need help. posting from hd soi'll keepit short. phone won't connect via usb to laptop. keep getting usb device has malfinctioned.... any ideas? im away for the night and can't tether phone to laptop so no internet
Click to expand...
Click to collapse
chnge the port or try a different cable..

MOD EDIT
Moved to general discussion as not related to rom development

cvchetan said:
chnge the port or try a different cable..
Click to expand...
Click to collapse
Tried all that mate, ........ At least I learned to flash from the memory card last night LOL,......... seriously though think its broke, its doing the same on 3 different computers with different leads and a flashed a new rom too

Out of curiosity is it charging through usb? I understand you get a connection error but does the status light turn red to indicate it's charging?

Hey
Not sure if this is relevant.
Im using Windows 7 and found that when I plugged my device in, the driver would fail.
If you went START => Printers and Devices, you should see a "storage device" with an exclamation mark. If you right click properties and uninstall the driver, then unplug and plug the HD back in, it picks it up and works till you next remove the device.
This happened with me constantly till I flashed my phone with another ROM, now it seems to work fine???
Hope that helps??

I have exactly your same problem; I've tried with three different computeres running or XP or Vista without any luck; hard resetting my HD several times, changed ROM but with no luck at all; USB now seems to be able only to charge my device. Searching with google I saw some others had this problem but still was unable to solve that issue.
Hope someone will provide us the INSPIRATION to make it work again!

well sounds very much like it's a hardware problem
as in the type one can only hope to fix by replacing the usb connector from the pcb

This likely won't fix your problem, but it's still worth a shot. In the PC to USB menu (different places depending on ROM), I believe the default (especially in the new roms) is set to activesync. This might not play nice with certain PCs that don't have the drivers and maybe aren't allowed to dl new ones. So try to set that to the Hard Drive/mass storage option and see if it helps (no drivers necessary then).
Good luck

thanks but already tied BUT with no luck....dead....only charge available....I even tried deactivating the charge device when connected option, the option work but not the connection......

Ive never had this problem with my HD but have had the problem with many other USB devices, usually its caused by a corrupted USB Driver Stack, and the usual way to fix it is to uninstall the driver and reinstall it, if that dosnt work i would suggest this:
1) Plug in the HD
2) Find the malfunctioning driver and unisntall it
3) Uninstall ActiveSync
4) Install Active Sync
5) Try the HD again
However, because this is happening to multiple computers have you considered the fact that your port on the HD may be dirty, use a cotton swap with an alcohol based cleaner (you can use acetone, but be careful not to touch the plastic parts of your HD it will probably eat it).

usb connection f***ed

Hi guys!
My device doesn't connect to my PC anymore, can only charge. The PC gives me a USB error and that's that. No more flashing! aaaargh....
As it still charges I suspect a software error, indeed hope for it. Any ideas?
Cheers

mick1475 said:
Hi guys!
My device doesn't connect to my PC anymore, can only charge. The PC gives me a USB error and that's that. No more flashing! aaaargh....
As it still charges I suspect a software error, indeed hope for it. Any ideas?
Cheers
Click to expand...
Click to collapse
I have the same issue m8. Have done for several weeks now. No idea whats wrong. I was hoping to flash magdlr via sdcard and hope that would sort it out, but can't. I am also having other issues now too, e.g: excessive battery drain within winmo. When you turn screen off in winmo, it comes straight back on. Poor reception now (with any radio) was working fine before.
Android is now suffering too, poor battery drain(more than normal) poor signal.
Seg

Too bad. None of the other issues with me, though. Tried reflashing from sd, successfully, but no effect on USB, same for bootloader.

you need to give us more info on problem, what error do you get?, does xp try to install usb drivers when you plug in your phone?
Have you tried uninstalling and reinstalling your USB drivers / use another PC, cable etc?

Hi
Tried 2 PCs, a Win7 and Ubuntu. Ubuntu just doesn't see anything at all, W7 says a broken device is connected and refuses to proceed. Will do one more experiment and report back later. Thx for your interest

doesn't sound good to be honest. You could try flashing your ROM using your SD card though in the hope it is a ROM problem.

Sounds like a hardware problem to me. Have you tried a different usb cord? If that isn't the problem I'd make sure there aren't any damages prints in the phone's usb port.
Those are the most likely, it's rare that an internal hardware problem would only break part of the usb port
Sent from my HTC HD2 using XDA App

Hello at last some one I can help.......Maybe
I had the same problem, Mine also kept on trying to put me in car kit mode and turning loude speaker on. I think the problem started when I sat on my phone while it was charging. It some how shorted the USB in side the phone and I had to get it repaired under warranty. But.... if you havent got the same car kit problem try really blowing inside the USB normally one of those air cans ive heard has done the trick.
Cheers
Baker0

Hi guys
As stated earlier I reflashed off sd, still charge only. Will try one more thing with the W7 PC. Oh, well, no NAND for me...

If you've updated your antivirus or flashed a new ROM, you may need to uninstall your antivirus, connect via usb, and see if your phone is detected by your PC and WMDC. Then, reinstall your antivirus.

Yes the antivirus thing kind of worked.. and btw go for ur stock rom...
Sent from my HTC HD2 using XDA App

have you considered the usb cable. it could be malfunctioning ! try another usb cable. blackberry's usb cable should work just fine.

Hi
Yeah, will have to try cable first, then stock ROM, possibly.

So it was the cable! Whew!

USB Problems Since Upgrade to 2.2.1

Since upgrading the Galaxy S to 2.2.1 which I absolutely love - must faster than anything previous, sleek, really well done, I've just noticed for the first time that my USB doesn't seem to work.
The computer sometimes sees it but just says the device is malfunctioning, the phone sometimes sees the PC and gives a menu for "ask on connection", but Windows just does not know what this device is at all.
Suspect I may have to reinstall the drivers fully in Windows, remove it completely and try again, if it actually showed up as an unknown device in Device Manager.
I do need to try another PC and cable just in case, but this is what Im having at the moment in Windows:
USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.
Click to expand...
Click to collapse
And the Phone is currently not detecting any connection.
Any thoughts?
Cheers
Simon

I would go with a windows problem and remove the usb drivers/Kies .
Followed by fresh install .
jje

You can find a link to the usb drivers in my signature.

I think its a little more problematic.
I've tried another computer, another OS and another cable no joy.
I've installed aLogCat and Im getting:
Intent Action android.intent.action.ACTION_POWER_CONNECTED
Battery charging.plugType = 1
AC Charge
In MtpReceiverandroid.intent.action.ACTION_POWER_CONNECTED
Battery charging.plugType = 1
Not of USB charging. Dont lauch MTP APP
Click to expand...
Click to collapse
I've done a quick search on this. Hopefully this is as simple as doing a factory reset and format the internal sd.
If not, then Im off to a samsung service centre I think.
Any further thoughts?

:-(
Factory reset the phone, but the USB port still is not working. Charges fine, but don't connect over USB to the PC.

Can it be in debugging mode. Try to switch between mass storage and kies.
Probably you have checked that already..
Sent from my GT-I9000 using XDA App

the same problem from me i tried all but the usb is not working at all. I flashed kernel , i flashed rom but nothing .
Now i am looking to install untouched rom in order to give it to service but when i am trying to flash from recovery i get an error . Any suggestions?

This may sound dumb, but it could be the USB port acting up (loose connection). Try wriggling the cable around or use a different port.

alumine said:
This may sound dumb, but it could be the USB port acting up (loose connection). Try wriggling the cable around or use a different port.
Click to expand...
Click to collapse
I test the usb in all the modes (recovery and download also). I used different computers but the same thing

alumine said:
This may sound dumb, but it could be the USB port acting up (loose connection). Try wriggling the cable around or use a different port.
Click to expand...
Click to collapse
Right, I've tried all available USB ports, two different computers, two different OS's. The phone just does not register a USB data connection. It only recognises AC charging according to the logs.
I think I have a broken USB port on the phone as if I jam the connector in at an angle on the phone, it sometimes registers the data connection but its far too unreliable.
Development mode don't work, Kies, Mass Storage etc... anything. Nothing works.
Factory reset doesn't make it work.
I can't even flash a new ROM as the phone is not detected in download mode.
I've got the phone booked in at a Samsung Service Centre now. I've seen a few webpages referencing corrosion. I tell you what though, this phone has been protected way way more than my old N97. I've had so many phones and not one has suffered from "corrosion". So let them just try and say it's my fault. Im ready for em.

sjdean said:
Right, I've tried all available USB ports, two different computers, two different OS's. The phone just does not register a USB data connection. It only recognises AC charging according to the logs.
I think I have a broken USB port on the phone as if I jam the connector in at an angle on the phone, it sometimes registers the data connection but its far too unreliable.
Development mode don't work, Kies, Mass Storage etc... anything. Nothing works.
Factory reset doesn't make it work.
I can't even flash a new ROM as the phone is not detected in download mode.
I've got the phone booked in at a Samsung Service Centre now. I've seen a few webpages referencing corrosion. I tell you what though, this phone has been protected way way more than my old N97. I've had so many phones and not one has suffered from "corrosion". So let them just try and say it's my fault. Im ready for em.
Click to expand...
Click to collapse
Try cleaning your phone usb port. A guy named omersak had the same problem, and he had solved it. Search for the thread started by him, and how he has solved it.
I hope you can solve it without going to the service centre. And good luck.
Sent from my GT-I9000 using XDA App

Definitely trying that first - thank you to all the people that have been doing the investigation.
It sounds to me like Samsung have got a bad batch of USB connectors that should be replaced under a factory recall.
I don't use mine in a shower, or sauna, or anything like that, I don't even use it in the rain.
The closest it gets to any humidity is being in my shirt pocket from time to time.
Im going to get some meths or something like that and some thin paper and see what I can do with that. Im just off to Homebase!

there are similar problems on the galaxy 3 series where usb suddenly stops working. the following solutions seem to work there:
1. dial *#7284# to open "PhoneUtil"
2. in USB section, switch to modem, and then switch back to PDA
if that doesn't work: reboot into recovery and select "wipe cache partition"
*hth*

I've tried both of those before I start splashing the methylated spirit around. Still no joy.
Wipe Cache don't work, as well as wipe data/format sd/restore factory defaults etc.
I think I've got a 100% hardware fault.

@OP,
I am terribly sorry about your case. Looks like you need to make that trip to the service centre.
At least you have tried out every possible means known.
Sent from my GT-I9000 using XDA App

Also tried the meths. No good. :-(

The USB just started working yesterday. Still a bit intermittent, but when it gets a connection, it maintains a connection.
I've just ordered some isopropyl and a gold plated USB connector to be on the safe side

Hi everyone,
To sdjean: maybe you could read the post I sent a few minutes ago:
forum.xda-developers.com/showthread.php?p=12593413#post12593413
It might explain why your usb data connection does not always work ...
Regards.

I have a Samsung GT-I9000B and I cant use it using USB.
I have 2 usb cables, I am able to find my friends phones.
Now I cant change rom cause odin cant find it too.
Alog cat shows:
E/MTPRx ( 4020 ) Battery charging. plugType = 1
E/MTPRx ( 4020 ) Not of USB charging. DOnt launch MTP APP
Any suggestion?

I'm not an Expert but 2 hints from me:
1. If you have'nt tried yet: Install usb-drivers on pc new and then connect your phone and wait until drivers are installed to your phone.
One times this way worked on my i9000.
2. Look for a zipped rom on xda which you can directly download and install from sd-card.
Sorry, I know my English is bad.
Sent from my GT-I9001 using xda premium

[Q] Epic not mounting

I cannot get my epic to mount for ANYTHING! I factory wiped the phone, nope, I used a palm pre usb cable nope, I downloaded the official samsung drivers nope, I plugged the cable into the motherboard on the computer nope, I tried a different computer running windows 7, nope tried a laptop using windows vista, nope. Does anyone know ANY WAY POSSIBLE to get this thing to mount? I selected mass storage and dissabled and enabled usb debugging. Im just not having any luck. It seems that the computer recognizes the phone is connected just cant get to the files on the SD card.

I also spent many hours trying to figure out what the hell was wrong with my Epic, that is, why it would come up as a "malfunction" in Windows when I plugged the USB cable in.
I tried drivers, different restore points, wiping, etc. etc. etc.
To the point... Try a new USB cable. The one packaged with the Epic is junk. As a matter of fact, it worked several times before it crapped out. I have no idea why, but I picked up a new micro USB cable, plugged it in, and the phone was then immediately recognized by my computer to allow mass storage mount.
People who tried the Palm Pre USB cable also had issues for some reason.
IMO, there should be a sticky posted in this board regarding the packaged USB cable, as I encounter this issue quite a bit.

Ok I'll try to find a new one really quick thanks

ugh tried an HTC Mytouch 4g usb cable and that didnt work either. Gonna try a class 4 usb stick and im gonna try puttting all of the files on the computer from the SD card
Edit: Oh wow i cant put the files on the computer duh
Edit: Ok now I'm mad a Class 4 SD card wont connect to the computer thru the epic ughhhh

I'm guessing during this time, you've rebooted the computer a few times? Sometimes, that's all it takes...
Try uninstalling ALL of the USB drivers associated with the Epic, rebooting the computer, then connecting (with debug mode OFF). Windows found and installed the USB drivers for me in just a few seconds when I did this [with the new cable, the first time].
- G

Have u enabled development mode under settings > applications (in your) epic? If not, try that, then plug in cable.
Then pull down the notification bar and it'll give you back the option.. again, if you haven't tried this.

On occasion I have troubles with the Epic mounting/ejecting on a Mac, but the only time I've ever had an issue with it mounting on a PC a different cable solved the problem immediately.

Try a different USB port on your PC. If that doesn't work, try rebooting the PC and the phone.
I had luck with trying different usb ports though

I had this problem as well and:
1. Tried 4 different cables
2. Tried all 4 on all 4 different USB ports
3. Rebooted numerous times
4. Uninstalled/reinstalled drivers
5. Tried 3 different PCs (1 other running 7 and another running Vista)
6. Did 1-4 on all three computers.
OH! and the reason I was so adamant about finding a solution was that I was stuck in Clockwork... due to having messed up an EXT4/RFS/CW2.5/CW3.0 installation... It was MY fault... I screwed up.
The problem was I had been living with the nonmounting problem by simply putting my MicroSD into an adapter and plugging it into my Laptop for file transfers... never expecting to HAVE to ODIN at some time...
Anyway... I ended up coughing up the $100 to Insurance and replacing the phone.
HERE IS MY THEORY: I think what my problem was was that the USB port on the Phone was messed up. I think these USB ports are possibly a hardware fail point and the changing of cables has been a patch on the issue with the port... NOT the cables themselves!
I'm not suggesting that you are there yet since it sounds like you can at least still get the phone to boot up (and aren't stuck in CW) and could still use a work around of putting files on the MicroSD with an adapter...
But I would suggest you don't be as stupid as me and get yourself in a position where ODIN is your only hope.

Yeah, it sounded like a bad USB port to me. Also, FYIY, if you ever have to replace the phone through insurance, tell them that the phone was lost. Either way, it will cost you $100.00 to get a replacement and when it's reported as lost, they will also send you a new battery...

OregonLAN said:
Yeah, it sounded like a bad USB port to me. Also, FYIY, if you ever have to replace the phone through insurance, tell them that the phone was lost. Either way, it will cost you $100.00 to get a replacement and when it's reported as lost, they will also send you a new battery...
Click to expand...
Click to collapse
You don't really think that I sent in a phone that was stuck in CW do you? I don't think that would have worked too well for me.....
Cheers!

Did you end up doing an ODIN restore