Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
Hi everyone im dataopp a total newbie when it comes to mobiles of this calibur,so i do hope you can help me out...i have the O2 XDA Exec which i bought second user from a m8 it has worked perfect with no problems for 3 months untill last evening turned the unit on and went to turn the screen to type some e-mails when the screen just went white! ,when i turned the screen back to normal that is to close the unit it had a normal screen again all was there,then i tried to turn it back to try again and do my e-mails it went to a white screen again...you guys have any idea what is a amiss? i have tried a hard reset to no avail.
Thanx for reading this.
same problem
i've just had the same problem:
the screen fades to white if i turn it to the "mini laptop" position. turn it to pda position and the display works fine. no problems with orienting the screen or touch sensitivity, either. turn it around to work with the keyboar, and the image dissapears.
advice, anyone?
I have the same problem.
i purchased my machine about 4 months ago and all of a sudden the screen turns WHITE in minilaptop mode. Fixing it is either powering off and on or alternatively flipping the screen to PDA mode.
I've searched through 'White screen' and have seen many complain about the same problem. Amazingly not even one relevant solution to this problem. This is not a software problem, it is obviously an hardware issue. I am willing to open my O2 Exec and try to fix it, as it looks like a bad connection or something.. but i need some guidlines. There are alot of people with that problem, anyway please help.
My XDA developed this dreaded syndrome last night! I did a search too and no solution...
I don't want to open it up as I've only had the XDA for 2 months. Do you think o2 will replace it with a new one as I took it out on a contact (business) with them?
send it to be fixed
unfortunately in my case it was a hardware problem - the internal screen connector had to be replaced (and now the screen feels looser on it's hinge)...
at least it's covered by the warranty.
anyone found a solution? Mine happened on the weekend after having it for 4days only. Unfortunately i bought it brand new on ebay so i cant send it to o2. Any help woud be appreciated.
apparently, this is not a hardware issue
This has just happened my xda as well. I switched it off last night and put it by the bed.... Switched it on this morning and nothing but a white screen. This is crazy. I was reading a book in landscape mode last night and did nothing with it except switch it on this morning... And a white screen in landscape mode when I woke up. What could have happened during the night for chrissakes! Very disappointed. Anyone know where i can get a new ribbon for the lcd? It will probably cost an arm and a leg!
Are there anyone still working on solving this problem?
Mine got the same problem now and it is out of warranty.. I dun wanna spend a fortune on fixing it .
THanks
Hi,
I am having a peculiar problem with my screen. For most of the screen the alignment is perfect except for a particular region of my screen [the portion near the "New" button at the bottom left] has got a different alignment. I have tried to run the screen alignment software several times and hard booted my device several times but no luck.... The screen is not broken nor any portion of the device. I have being using this device for 2 years now and i had no problems yet, but this is a very wiered problem whose resolution i tried to find in many xda forums but no luck... Does anybody have any idea what might be the problem. Do i need to change my screen or chuck the phone
One more thing, We dont have a XDA repair center in Mumbai, India... Does anyone know a good shop where i can get my XDA repaired!!!!
Thanks in advance
Maharishi
I've looked left, right and centre for answers on this but I now admit defeat - I can't figure out why my digitizer loses it's alignment after a few minutes.
I've read about this happening with other models but not so much with Himalayas. Mine is an Orange SPV M1000 and originally came with Windows 2003. After a week I upgraded to 2003SE and was initially fine, then all of a sudden the digitizer alignment started to drift. I.e. you'd tap for example the OK button and the clock would come up instead. It seemed to register taps a bit to the left to where I was actually tapping.
Thinking it was a software issue I upgraded to WM5 but the problem continued. Going back to the original 2003 seemed to fix it, then I gave 2003SE another go with a different ROM. It was ok for a month but yesterday it started again.
I opened the PDA up and removed the screen foams as suggested elsewhere but to no avail. The alignment only lasts for a few taps then starts drifting again.
What causes this??? Is it a software bug? Hardware problem? Hard reset makes no difference. Should I just go back to 2003 and hope for the best?
Help someone!
Thanks...
I had the same problem with my previous PDA, Palm Vx. Back then it was surely a hardware problem, but I never heard that a himalaya suffers from that defect as well.
Try using a brush to clean dust and sand at the adges of the screen. Even a single grain of sand can cause this problem.
Good luck!
Screen alignment problem
Hey guys my O2 XDA 2i is not starting . after the welcome screen, it shows the screen alignment screen. and you just keep tapping for ages and it never boots further. what should i do??? any body has a solution?? I have connected it to active sync and i can access the files . but the phone is not ready to go further.
i have this problem now >.<
I fear your touch screen has snuffed it my friend. My XDA2 was doing exactly the same thing. There is a topic in this forum about the touchscreen which i have posted on.
You basically are looking around £30 for a screen with the digitiser attached, look on ebay. You need patience, opening the pda is tricky. You must remove the screen to find out which replacement you need (there are two different types). You can remove the touchpad from the actual screen and replace but this will involve soldering.... trust me when i say a straight swap will save you alot of time and cussing.
Hope this helps!
Sorry..... to avoid confusion i was posting about the PDA being stuck at the screen alignment stage from cold boot as dhawalkedar posted.
Hello guys. So today my touch screen stopped working just like that. It does not work at all and i have clicked all over the screen but still not working. What should i do , What can i do or is it anything i can do or try so please tell me.
Any help is appreciated so please guys help me now!
Thanks in advance.
Regards
hi, probably problem with digitizer. i got similar problem some time ago, screen was working but the touch was not working at all or was receiving touch in different place then I was pressing. i send it to service (luckly it was still on warranty) and they change digitizer+lcd.
Unfortunately if screen isn't working at all it sounds like a digitizer issue
Did you change anything on your device recently just before you lost the screen?