Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
I have had a problem with my touchcreen for 2 weeks now. The touchscreen all of a sudden stopped working, i tried all the suggestions on the wiki to re-align the screen. It didn't work. I then replaced the touch screen and it still did not work. My hermes isn't in warranty so i had no choice but to get it fixed myself. I then rang HTC and they told me it was a software fault and they have no solutions as of yet but are looking into it.
I have seen, looking through the forums that many of you have the same problem as me... do any of you think HTC will be true to there word and find a solution, or will we all have to live with smartphones now?
Joe
franjoe1985 said:
I have had a problem with my touchcreen for 2 weeks now. The touchscreen all of a sudden stopped working, i tried all the suggestions on the wiki to re-align the screen. It didn't work. I then replaced the touch screen and it still did not work. My hermes isn't in warranty so i had no choice but to get it fixed myself. I then rang HTC and they told me it was a software fault and they have no solutions as of yet but are looking into it.
I have seen, looking through the forums that many of you have the same problem as me... do any of you think HTC will be true to there word and find a solution, or will we all have to live with smartphones now?
Joe
Click to expand...
Click to collapse
Quite frankly I don't believe HTC's answer. Yes some of these cases maybe software related in which case a hard reset should fix it. If it doesn't then the device is faulty and should be replaced under warranty if possible.
However most cases in my experience are neither hardware nor software!!!!! They are related to the pressure put on the screen/digitizer by the case/bezel and are often intermittent, apparent when device is warm or in a few cases permanent alignment or no screen response is shown. Many report random or even predictable responses such as start menu opening and applications closing despite no user taps on the screen.
I have made several posts telling users not to spend money buying new screens as in the majority of cases there is no fault with the screen or indeed with the software but rather a proportion of cases put pressure on the touch sensitive screen.
I would further point out that a software issue would be apparent for all those with that model - this is not the case.
Mike
I had this problem last week and I solved it realigned the screen. Now, everything is fine. Fortunately.
I think you can soft-reset the HERMES to check if it will work properly, or hard reset.
Did you unlock your screen?
Hello
In some cases, the problem is in a broken conexion under the main processor of the PDA (no phone processor). In other cases, you can see if have a dent in a surface of font case, around of the display. It causes a false measurement in the touch screen system.
Please, you excuse my bad quality for English.
A greeting from Spain
Tianjun said:
I think you can soft-reset the HERMES to check if it will work properly, or hard reset.
Click to expand...
Click to collapse
If it dosen't work, maybe you can try flashing with other ROMs.
Hi, i haved this probrem, i solved it pushing arround the screen, it seen thad in my case it was a probren related with internal contac of the sceen.
(sorry for the bad english...)
I've looked left, right and centre for answers on this but I now admit defeat - I can't figure out why my digitizer loses it's alignment after a few minutes.
I've read about this happening with other models but not so much with Himalayas. Mine is an Orange SPV M1000 and originally came with Windows 2003. After a week I upgraded to 2003SE and was initially fine, then all of a sudden the digitizer alignment started to drift. I.e. you'd tap for example the OK button and the clock would come up instead. It seemed to register taps a bit to the left to where I was actually tapping.
Thinking it was a software issue I upgraded to WM5 but the problem continued. Going back to the original 2003 seemed to fix it, then I gave 2003SE another go with a different ROM. It was ok for a month but yesterday it started again.
I opened the PDA up and removed the screen foams as suggested elsewhere but to no avail. The alignment only lasts for a few taps then starts drifting again.
What causes this??? Is it a software bug? Hardware problem? Hard reset makes no difference. Should I just go back to 2003 and hope for the best?
Help someone!
Thanks...
I had the same problem with my previous PDA, Palm Vx. Back then it was surely a hardware problem, but I never heard that a himalaya suffers from that defect as well.
Try using a brush to clean dust and sand at the adges of the screen. Even a single grain of sand can cause this problem.
Good luck!
Screen alignment problem
Hey guys my O2 XDA 2i is not starting . after the welcome screen, it shows the screen alignment screen. and you just keep tapping for ages and it never boots further. what should i do??? any body has a solution?? I have connected it to active sync and i can access the files . but the phone is not ready to go further.
i have this problem now >.<
I fear your touch screen has snuffed it my friend. My XDA2 was doing exactly the same thing. There is a topic in this forum about the touchscreen which i have posted on.
You basically are looking around £30 for a screen with the digitiser attached, look on ebay. You need patience, opening the pda is tricky. You must remove the screen to find out which replacement you need (there are two different types). You can remove the touchpad from the actual screen and replace but this will involve soldering.... trust me when i say a straight swap will save you alot of time and cussing.
Hope this helps!
Sorry..... to avoid confusion i was posting about the PDA being stuck at the screen alignment stage from cold boot as dhawalkedar posted.
OK I have had my T-mobile Wing aka HTC Herald since last April.
Just a few days ago I encountered a problem with my lcd. And I would like your guys feedback if possible before I purchase an lcd replacement.
My problem is when I slide open the wing my screen starts to fade, (almost making it look like a negative from a picture) after that it starts to fade to different colors.
Now the problem persists when the phone is closed, however if I tap the top of my wing and hold it the screen becomes normal, but once I let go it starts to fade again.
I would like to know if any of you experienced this with ur phone and if a replacement lcd screen will fix the problem or am I sol?
If it helps im running my wing on Open Touch v6.0 WM 6.1 Build 20273.1.3.3
Thanks in advance.
LCD problems
Hello,
I too have some weird LCD problems and instead of creating a new thread I thought of posting in this one.
For the past few months, whenever I get a call or resume my phone from standby mode using the power button the entire screen goes white or sometimes it has green or blue colored lines all over them. I have to keep on pressing the power button few times to get proper display. Also whenever I open the qwerty keyboard the display goes blank. Since I am out of warranty Tmobile is not ready to replace the phone and I contacted the HTC customer service and they told that the display unit and some hardware stuff is gone and it needs to be replaced and will cost a minimum of 170$ and will increase if they had to replace some other hardware.
Please note that, my screen is NOT broken and the touch screen too works fine. Recently the display has gone completely blank or too faded even to see whats there in the screen I could barely see the today screen.
I searched and I did not find any similar issues that other folks have faced. Since the LCD and the touch screen is not broken replacing them is not going to fix the issue, correct? I was using open touch and recently I updated the latest official Tmobile release of ROM 6.26.xxx. I also tried the hard resets too.
Any other ideas/suggestions will be of great help for me. Thanks in advance.
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
handsome22 said:
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
Click to expand...
Click to collapse
link to the thread containing some info about the software... its called my mobiler
thanks for the info
For a few weeks my G2 was showing some very weird touchscreen issues, like ghost touches and dead spots where touching wouldn't do any good. Although the former problem seems to have been gone, the latter looks kinda permanent. But yesterday another problem showed up: my cellphone will only recognize touches if I long-press the screen for like three seconds. Eventually if I'm typing some password the touchscreen will work as well as ever but only for a short time, then I'll have to press the screen for three seconds for every touch I want to be registered by the device. Anyone has had this before or heard about this? Is there a fix? I looked at lots of threads before and none of them seemed to sympathize with my issues.
It looks hardware failure. My advise would be try and go into service menu and then settings and update touch firmware. You never know it might work
Sent from my LG-D802 using Tapatalk
vishal11in said:
It looks hardware failure. My advise would be try and go into service menu and then settings and update touch firmware. You never know it might work
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
That was my first bet. It didn't help much.
I had the same problem and it comes back with random conditions. I had the digitizer replaced (not the complete LCD panel) which had my problem fixed for almost six seven months until the problem showed up again but the dead zone moved Much lower than before. I have not gone for LCD replacement because i don't know if it will fix my problem. There are numerous threads here. Go try them Maybe they will work out for you.