Broken Phone - HD2 General

So I totally dropped my phone and shattered my screen today. The phone worked for about an hour then it died. I charged it and when I turned it back on and tried to use it, the screen totally got screwed up and I couldnt do anything.
Its pretty bogus that TMO wants me to pay them another $130 for a replacement phone and if I dont return the broken phone within 15 days, they will charge me another $300.
My GF doesnt really like hers. The APPs are way too expensive. I think she might be going back to her G1. Im seriously thinking about a Nexus One, but would have to dish out another $279 for that phone.
Im torn, i like the phone but Ive had so many issues with service, dropped calls and things not working like they should.
what are your thoughts? Ill try and take a pic of the screen with my GFs cam at some point.
Thanks for listening.
Jason

IllusiveDreams said:
So I totally dropped my phone and shattered my screen today. The phone worked for about an hour then it died. I charged it and when I turned it back on and tried to use it, the screen totally got screwed up and I couldnt do anything.
Its pretty bogus that TMO wants me to pay them another $130 for a replacement phone and if I dont return the broken phone within 15 days, they will charge me another $300.
My GF doesnt really like hers. The APPs are way too expensive. I think she might be going back to her G1. Im seriously thinking about a Nexus One, but would have to dish out another $279 for that phone.
Im torn, i like the phone but Ive had so many issues with service, dropped calls and things not working like they should.
what are your thoughts? Ill try and take a pic of the screen with my GFs cam at some point.
Thanks for listening.
Jason
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Click to collapse
Wow, sorry to hear that man Did you manage to shatter it even with the rubberized case that came with it still on? I have mine on there at all times, but I'm still terrfied I'm gonna do exactly what you did.
If I were in your exact situation right now, I'd take your gf's HD2, and get her a mytouch slide. You get another chance with what can truly be an awesome phone, and she gets the latest android phone tmo has (or will have very soon) with a hardware qwerty....and, maybe even less out of pocket than the other options.

Sorry to hear that...That's exactly what I'm afraid also. Just texted the wife telling her to take care of that beauty cause one drop and it's gone

sirphunkee said:
Wow, sorry to hear that man Did you manage to shatter it even with the rubberized case that came with it still on? I have mine on there at all times, but I'm still terrfied I'm gonna do exactly what you did.
If I were in your exact situation right now, I'd take your gf's HD2, and get her a mytouch slide. You get another chance with what can truly be an awesome phone, and she gets the latest android phone tmo has (or will have very soon) with a hardware qwerty....and, maybe even less out of pocket than the other options.
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How can the HD2 be a powerful phone with all the problems it has? Ive had it replaced already because of the shotty service I was getting in places I had great service with my G1. Even with the flashing of several different ROMs, the phone froze all the time. The only problem with getting her one of the MyTouch Slides is that we used our upgrade eligibility to get the HD2's, so we would have to pay FULL price for the phone. She does really miss the Android market.
Yes, had the rubber case on it, but it landed on the corner of the screen. The rubber case doesnt go over the screen.
So whats the deal with TMO getting the crap end of the stick with phones these days?

IllusiveDreams said:
How can the HD2 be a powerful phone with all the problems it has? Ive had it replaced already because of the shotty service I was getting in places I had great service with my G1. Even with the flashing of several different ROMs, the phone froze all the time. The only problem with getting her one of the MyTouch Slides is that we used our upgrade eligibility to get the HD2's, so we would have to pay FULL price for the phone. She does really miss the Android market.
Yes, had the rubber case on it, but it landed on the corner of the screen. The rubber case doesnt go over the screen.
So whats the deal with TMO getting the crap end of the stick with phones these days?
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Well, it has been for me and others as well...since you were asking, I thought you were saying you thought it might be worth another chance. Did you get a chance to try the new upgrade from Tmo?
I was confused too, when you said you'd have to pay $279 for the N1...I thought that indicated you had an upgrade available to you yet.
And yes, I did notice that the rubber case doesn't go over the screen. I was asking because without that it's possible to have the screen shatter even if the impact point isn't on the face of it.

I just havent had the best luck with this phone. Seems like it has lots of potential but its not fairing very well so far. The $279 was a price I pulled from the site. I dobubt TMO would take their phone back and give me some kind of credit on a different phone even with the phone insurance. Hell TMO doesnt even sell the N1.
What new upgrade are you referring too? Was it an upgrade to the stock rom? Ive been using a flashed ROM, so didnt see that there was an upgrade available.

IllusiveDreams said:
I just havent had the best luck with this phone. Seems like it has lots of potential but its not fairing very well so far. The $279 was a price I pulled from the site. I dobubt TMO would take their phone back and give me some kind of credit on a different phone even with the phone insurance. Hell TMO doesnt even sell the N1.
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That's correct, you have to just take the replacement phone of the same model, since it's done through the insurance company totally independent of tmo...they're just the ones who sold you the policy. I honestly was under the impression that the deductible was $100 for the HD2, but if they told you $130 then it must be $130.
I think that the $279 price for the N1 is for new lines and maybe upgrades, but it's honestly been a while since I priced it out.
If you end up deciding to get your HD2 replaced for now, feel free to PM me if you want and I'll do whatever I can to help you avoid having so many issues this time.
What new upgrade are you referring too? Was it an upgrade to the stock rom? Ive been using a flashed ROM, so didnt see that there was an upgrade available.
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LOL That's funny because just 5 minutes before I saw your post I was having a conversation with one of the moderators about how there had been a rediculous number of new threads started in the past 48 hours about the new Tmo ROM update
It was pretty much known that it was coming soon, and a couple of days ago somebody found a backdoor to the file on tmo's servers, before they had announced it. A bunch of people (m'self included) grabbed it right away, but it now looks like tmo has pulled the old switcheroo and substitued some oddball incompatible ROM in it's place for the time being (from the Dash, or something equally goofy). Hopefully they'll greenlight it officially soon...this exact thing happend with the tmo TP2 upgrade earlier this year too. I'll be happy to get you a copy, if you have an easy way to transfer a 200MB file You can check out the threads here in the general section about it, there's a lot of reports of what's different, etc.

sirphunkee said:
That's correct, you have to just take the replacement phone of the same model, since it's done through the insurance company totally independent of tmo...they're just the ones who sold you the policy. I honestly was under the impression that the deductible was $100 for the HD2, but if they told you $130 then it must be $130.
I think that the $279 price for the N1 is for new lines and maybe upgrades, but it's honestly been a while since I priced it out.
If you end up deciding to get your HD2 replaced for now, feel free to PM me if you want and I'll do whatever I can to help you avoid having so many issues this time.
LOL That's funny because just 5 minutes before I saw your post I was having a conversation with one of the moderators about how there had been a rediculous number of new threads started in the past 48 hours about the new Tmo ROM update
It was pretty much known that it was coming soon, and a couple of days ago somebody found a backdoor to the file on tmo's servers, before they had announced it. A bunch of people (m'self included) grabbed it right away, but it now looks like tmo has pulled the old switcheroo and substitued some oddball incompatible ROM in it's place for the time being (from the Dash, or something equally goofy). Hopefully they'll greenlight it officially soon...this exact thing happend with the tmo TP2 upgrade earlier this year too. I'll be happy to get you a copy, if you have an easy way to transfer a 200MB file You can check out the threads here in the general section about it, there's a lot of reports of what's different, etc.
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That does kind of suck that I cant get a different phone. Oh well. I may still purchase the replacement phone. The N1 price was for eligible upgrades.
Thanks for the offering of help. I read one of the threads saying it was a Dash file now. Damn TMO. I only read the one thread. Didnt seem like much was different. Have you tried 4shared dot com to upload the ROM too? So since its not "official" than it has to be flashed? But if it were official then it would get sent to the phone from TMO?

IllusiveDreams said:
That does kind of suck that I cant get a different phone. Oh well. I may still purchase the replacement phone. The N1 price was for eligible upgrades.
Thanks for the offering of help. I read one of the threads saying it was a Dash file now. Damn TMO. I only read the one thread. Didnt seem like much was different. Have you tried 4shared dot com to upload the ROM too? So since its not "official" than it has to be flashed? But if it were official then it would get sent to the phone from TMO?
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Actually, our handy-dandy moderator zelendel has created a link where you can grab it if you want to check it out: Tmo HD2 ROM upgrade
Now, one of the underlying differences between WM and Android is that any updates to WM must be applied manually, even official ones. They come in the form of a full ROM upgrade, not in "patches"...and they're never OTA or direct to the phone. Official carrier or manufacturer issued ROM updates are applied by you running a .exe file on your PC desktop that handles all the flashing for you, over USB. Custom ROMs of course have a more involved/complicated process.
This upgrade at that link has the usual "offical update" installer....but Tmo has obviously decided to hold off on letting us have sanctioned access to it just yet. But, the one they finally release will likely be very close to this one we're playing with now.

Thanks for the link and the information. After using the G1 phone for week, I quickly remembered why I didnt want that phone anymore. So last thursday, I ended up ordering a phone from the "insurance". The phone came today. My GF says, they sent me an complete phone package, with case, battery, ear piece, manual and alls I got to do is send back the phone.
I wonder if the phone comes with the update on it already!
I probably wont be able to play with it until tonight, more than likely tomorrow though. Im swamped at work and will more than likely work late tonight.

sirphunkee said:
Actually, our handy-dandy moderator zelendel has created a link where you can grab it if you want to check it out: Tmo HD2 ROM upgrade
Now, one of the underlying differences between WM and Android is that any updates to WM must be applied manually, even official ones. They come in the form of a full ROM upgrade, not in "patches"...and they're never OTA or direct to the phone. Official carrier or manufacturer issued ROM updates are applied by you running a .exe file on your PC desktop that handles all the flashing for you, over USB. Custom ROMs of course have a more involved/complicated process.
This upgrade at that link has the usual "offical update" installer....but Tmo has obviously decided to hold off on letting us have sanctioned access to it just yet. But, the one they finally release will likely be very close to this one we're playing with now.
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I snagged the update on the first go around the leaked version and let me tell you it has worked wonders!!!! it has been about two weeks and I have not had the Sleep Screen of Death or any of my other issues! I read about complaints when people downloaded the official one on the 18th but it looks likes they pulled that one because they where having more issues than it fixed?!

So is the moderator link the "official" download, or the leaked version?

IllusiveDreams said:
So is the moderator link the "official" download, or the leaked version?
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It the same one I pulled from the T-mobile site before it was removed.

zelendel said:
It the same one I pulled from the T-mobile site before it was removed.
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Cool, so its not the broken latest version...woohoo!

It's the same one. There is no difference between the one that was leaked and the one that was removed from T-mobiles website this weekend.

so why am I hearing/reading conflicting reports, some say its great, others say more stuff is broken.

Because not everyone uses their phone in the same way or with the same expectations. I upgraded this past weekend and haven't had any problems but I also haven't opened up every app and setting to look for everything that has changed. YMMV

Related

AT&T Tilt released today

I saw on the news that the AT&T Tilt is released today.
I went to the AT&T website, and sure enough, there it is:
http://www.wireless.att.com/cell-ph...etails/?device=AT&T+Tilt(TM)&q_sku=sku1060009
Price: $299.
Man, I can't believe this! I had no idea a new model was coming so soon, I literally purchased my 8525 3 days ago!! Of course, the sales guy didn't bother to tell me a new model was coming with WM6 and more storage room, even though from what I told him, that would obviously be something of great importance to me. Of course, now I've got a custom WM6 ROM on it, wonder if there's any chance I could exchange it if I flash it back to the original?
maryjos said:
Of course, now I've got a custom WM6 ROM on it, wonder if there's any chance I could exchange it if I flash it back to the original?
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Hehehe, What are they going to do? Tell you "No"? Try it. Actually, if you bought it from a corporate store, I'd go back and kick your salesweasel's ass for selling it to you knowing that the Tilt is around the corner.
Also, I find it funny that on the website, the 8525 is still $50 higher than the tilt. Not exactly the best way to clear out of old stock
Yeah, they did say I can exchange the phone for 30 days, so I am going to give it a try. Already have it flashed back and ready to go. The sales rep I talked to on the phone doesn't seem to have much of a clue, he said the Tilt wasn't the actual 8525 replacement, another model called the "Pilgrim" was supposed to be the upgrade and the Tilt he said was slower which is why it was priced lower. I checked the specs, and it's the same speed CPU so not sure what he was talking about, and it has double the memory as well! No idea what the Pilgrim is, I would guess that is just the internal AT&T code for the Tilt/Kaiser.
I don't get it... how come the 8525 is more expensive than the Tilt?
Also, is the AT&T branded model available with any other contract or perhaps without one?
maryjos said:
Man, I can't believe this! I had no idea a new model was coming so soon, I literally purchased my 8525 3 days ago!! Of course, the sales guy didn't bother to tell me a new model was coming with WM6 and more storage room, even though from what I told him, that would obviously be something of great importance to me. Of course, now I've got a custom WM6 ROM on it, wonder if there's any chance I could exchange it if I flash it back to the original?
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Yes definately.. restore it using the image on the cd that came with it. They have a 30 day return/exchange policy. Go back in there and give your salesman hell for not telling you about the newest one to come out..
Yeah, no problems at all exchanging it for the Tilt! What a nice device this is, I love the black (not so much the silver keys though). Boy AT&T really went nuts with the bloatware though, with the extra memory this device gave them they just loaded all kinds of junk on it. Twice as much base memory, but comes with only about 90 Meg free. Ridiculous. Can't wait until we get some nice cooked ROMs for it! I'd load on the HTC ROM but looks like we still need a fix for the keyboard (probably won't take long!)
As for giving the sales guy a hard time, well, they seem to be as confused by the price as we are. He is still convinced there must be *some* reason they are pricing it below the 8525.
I just bought one too. got $375 while not eligible for upgrade, but did renew contract with AT&T. I had just bought a new 8525 from E-Bay but I think I'll E-Bay it back
maryjos said:
Yeah, no problems at all exchanging it for the Tilt! What a nice device this is, I love the black (not so much the silver keys though). Boy AT&T really went nuts with the bloatware though, with the extra memory this device gave them they just loaded all kinds of junk on it. Twice as much base memory, but comes with only about 90 Meg free. Ridiculous. Can't wait until we get some nice cooked ROMs for it! I'd load on the HTC ROM but looks like we still need a fix for the keyboard (probably won't take long!)
As for giving the sales guy a hard time, well, they seem to be as confused by the price as we are. He is still convinced there must be *some* reason they are pricing it below the 8525.
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Basically, this is the direct replacement. The Blackberry 8820 and 8310 will directly replace their predecessors at the same price point also. My understanding is that not all stores were going to get Tilts immediately, while waiting for the 8525 stock to be depleted
But as far as the device being any slower or lacking over the 8525, the rep you talked to was clueless (or just trying to make sure the 8525s move). The 8525 was nearly perfect. The Tilt is just going to be nearer to nearly perfect, in my opinion.
It has dual processors, so it is actually much faster than the 8525.
The reason it's less expensive is because when AT&T gets new equipment they actually try to push that more rather than worry about clearing old stock.

Imagio is up on VZ, who's getting one?

I'm tempted to buy one, I did just buy a TP2 though
So who's buying one?
I am going to give back my TP2 today and order one from the store. The better camera is more important to me than the keyboard. I have young kids and the TP2 camera sucks unless I can get them to stay still which isn't possible. Plus the reduced weight will be nice too. I really do like the TP2 as it is the best phone I have used however I think the Imagio will be better for my specific needs.
Update: Well now I read a review that even though it is higher MP the camera still sucks, so maybe I'll stick with my TP2 after all.
To bad your on verizon. I would say get a Touch HD2. It has flash. The 5mp camer on my diamond2 is actually loads better than that on the TP2. It all depends on lighting though.In Good light it's awesome but low light you can't tell a difference between the TP2 and TD2.
Just ordered the Imagio.
Every review I've seen or read said that the camera was tons better on the Imagio when compared with the TP2. The only thing that I don't like is that nobody seems to be working on a Leo Rom for the Imagio!!!!!!! Its killing me! Why do CDMA phones get left out when it comes to ROMS? I even offered $500 for a ROM for the Imagio and am willing to go even higher but....nothing!!!!
i got it anyway
I just ordered it anyway. While I would love to hack it basically the 6.5 ROM with unlocked GPS has everything I need so I can wait on the unlocking. I would imagine since the CDMA TP2 and Imagio have the same specs other than the keyboard/camera that the ROMs will be compatible. Now it will just be the very long wait for the hard spl.
Robes1 said:
Every review I've seen or read said that the camera was tons better on the Imagio when compared with the TP2. The only thing that I don't like is that nobody seems to be working on a Leo Rom for the Imagio!!!!!!! Its killing me! Why do CDMA phones get left out when it comes to ROMS? I even offered $500 for a ROM for the Imagio and am willing to go even higher but....nothing!!!!
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I agree, with you there not much activity in the CDMA Topaz (Imagio) section. I'm going to post a Imagio vs. Pure thread in the Topaz General to see if it draws interest to the Imagio
I decided to skip the keyboard on the TP2 and dive into this one. I didnt use the keyboard my touch pro has as much as i thought i would. Kind of a pain to slide it open every 2 minutes.
Chalk up another one that switched from TP2 to the Imagio (goofy name for a phone). I had the TP2 since launch and I found the phone to be very good. But since I rarely used the keyboard (I hate texting) I found that the Imagio looked sexier and already has 6.5 installed (should not be a issue once the phones are unlocked). There were also problems in some apps that when you wanted to use the keyboard the app would not respond correctly causing me to kill the program and start in landscape mode. In addition I inadvertently activated the slider when pulling the TP2 out of my holster. Plus it should be easier to get a decent aluminum case which was not possible on the TP2 due to the slider design.
Verizon also made it easy for me to swap devices. I was expecting problems but the agent was like OK, which device would you like since your still within your 30 day 100% satisfaction guarantee .
cdmoore74 said:
Verizon also made it easy for me to swap devices. I was expecting problems but the agent was like OK, which device would you like since your still within your 30 day 100% satisfaction guarantee .
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I called VZ last night. They told me I would have to order the IG at full price, then wait up to 2 months for them to receive the TP2, then they would issue the credit.
How "easy" was your experience or even the process explained by the rep?
I would also have to return my TP2 to VZ, no in-store tradebacks since I bought the TP2 online.
syntrix said:
I called VZ last night. They told me I would have to order the IG at full price, then wait up to 2 months for them to receive the TP2, then they would issue the credit.
How "easy" was your experience or even the process explained by the rep?
I would also have to return my TP2 to VZ, no in-store tradebacks since I bought the TP2 online.
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got mine today.. it's really awesome, needless to say.. it is fully loaded with all of the verizon online crap but i have so many proggies from my touch that i'm all set with their v-cast, etc.. as for its operation, it's very smooth and "iphoney" totally new iphone keyboard and everything.. even the winmo core interface is all jacked up.. and it has a 5mp camera, it's super fast, wifi, bluetooth.. just an awesome phone.. get it.. u won't be sorry.
ShakespearesEdge
Sounds Pretty Nice!
Does the GPS work with TomTom, and google maps/bing?
syntrix said:
I called VZ last night. They told me I would have to order the IG at full price, then wait up to 2 months for them to receive the TP2, then they would issue the credit.
How "easy" was your experience or even the process explained by the rep?
I would also have to return my TP2 to VZ, no in-store tradebacks since I bought the TP2 online.
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I tried buying tp2 on release day but the online ordering was not working for me forcing me to call 611. Im guessing different procedure when buying in store vs online vs 611. If you buy in store or 611 they charge an early upgrade fee of $20 which I got waived the first time.
syntrix said:
I called VZ last night. They told me I would have to order the IG at full price, then wait up to 2 months for them to receive the TP2, then they would issue the credit.
How "easy" was your experience or even the process explained by the rep?
I would also have to return my TP2 to VZ, no in-store tradebacks since I bought the TP2 online.
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Click to collapse
That's why I always order mine in a store, when I did my TP2 swap it was easy. Not trying to rub it in, just saying next time you way want to consider the store. I was in and out in 10 min.
Oh that's good to know, since the TP2 was never sold in stores.
So you basically had the store order from corporate, and picked it up locally?
Something seems fishy about what they told me, I'll have to call them again about the return/credit/onlinerebate, etc.
syntrix said:
Oh that's good to know, since the TP2 was never sold in stores.
So you basically had the store order from corporate, and picked it up locally?
Something seems fishy about what they told me, I'll have to call them again about the return/credit/onlinerebate, etc.
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You can have them order it at the store even though they don't have it there they ship it to you 2-day for free or overnight for $9.
Same thing I did with Imagio, only problem is I had to give back TP2 when I ordered the Imagio, use a temp phone until I got it, which isn't that big of deal for 1 or 2 days.
syntrix said:
I called VZ last night. They told me I would have to order the IG at full price, then wait up to 2 months for them to receive the TP2, then they would issue the credit.
How "easy" was your experience or even the process explained by the rep?
I would also have to return my TP2 to VZ, no in-store tradebacks since I bought the TP2 online.
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Click to collapse
My experience was real pleasant. I sent my phone back in the box it came in, supplied the tracking number and they sent out my Imagio next day air. I was also told I could take it in the store and trade it when the store received the Imagio in stock. As long as you within the 30days from original purchase.
Well I just ordered one should be here by Monday. How do we go about starting a Whitestone/Imagio section to the forum?
Boss428man said:
Well I just ordered one should be here by Monday. How do we go about starting a Whitestone/Imagio section to the forum?
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You are in the right place
I hope you don't have the flutter/echo problem I did with my VZ TP2. I thought it was a fluke at first.
Is the flutter echeo a random bug or is it a problem with all phones?
Boss428man said:
Is the flutter echeo a random bug or is it a problem with all phones?
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There are several reports about it, but with all things internet.... try it!
Maybe it's my area and a few other areas, but I found an article on it tonight, too! Damed if I can find the link again.
Again, you can try it and you have 30 days to return (they give a return shipping label if ordered online VZ). Or apparently if you had the store order it, you can return in the store.
If you ordered online, you can NOT return to the local store. I posted the actual return line for the equipment above.
You will still need to call VZ to cancel the service on their regular cs number.
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I really did like this new 3.6" screen, I'll have to play with ATT's version more when I get mine tomorrow. I don't think it'll be that much different though.

Is it expected that all apps will run smoother/quicker with 2.1?

For those of you that have experience with phones that have gone through an os update is it safe to assume that all apps including 3rd party will run better? Or is it more likely that only stock apps that are included in the os will run better? I know its hard to say but I'm just wondering how much of an improvement 2.1 has right across the board.
Sent from my X10a using XDA App
Well I know that when I had my nexus one and used ADW I was using the samsung galaxy s style app drawer and it was 10 times smoother than my X10....other than that I can't thnk of differences on other apps I used then and now.
Sent from my X10a using XDA App
yes you will likely notice some difference overall. on my last phone i went from 1.6 to 2.0.1 to 2.1 to 2.2. given i got to play with several custom builds.. i noticed the difference for sure.
Was just by the Bell store in Canada and if the speed and smooth feel of the Samsung Galaxy S they had on display had anything to with 2.1 than I really can't wait to see the improvements with the X10. On a lighter note I went by the Rogers store that was close by to ask about the 2.1 update and they said it was already available as of the end of September. Made me laugh.
yeahyeahyeah1981 said:
Was just by the Bell store in Canada and if the speed and smooth feel of the Samsung Galaxy S they had on display had anything to with 2.1 than I really can't wait to see the improvements with the X10. On a lighter note I went by the Rogers store that was close by to ask about the 2.1 update and they said it was already available as of the end of September. Made me laugh.
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Wow lol...they just have no clue man.
Sent from my X10a using XDA App
Some of them really don't have any clue at all. You would think if you worked at a phone store that you might Google a couple of the phones every now at then. When I was shopping for a new phone before I got my X10 I went to a Bell store by my work. "I broke my phone and I need another one. It has to be Android and good. What do you have in stock?" The guy tried to sell me a Samsung Wave.(not even android)
-sorry off topic
I got mine at a Three Mobile store in AUS around March this year and the guy said the update was meant to be September, I already knew that, but was impressed that he actually knew it as well.
gooph said:
Some of them really don't have any clue at all. You would think if you worked at a phone store that you might Google a couple of the phones every now at then. When I was shopping for a new phone before I got my X10 I went to a Bell store by my work. "I broke my phone and I need another one. It has to be Android and good. What do you have in stock?" The guy tried to sell me a Samsung Wave.(not even android)
-sorry off topic
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My friend got ripped at a phone shop. He went to buy android and walk out with a wave. They really have no idea.
Sent from my X10a using XDA App
OK well since we're getting into this.
When I broke my old phone I went to this shop the same day after work. I had just over a year left on my contract. I was on a special plan that I knew I would have to change if I got a new phone too. First thing I said to the guy was that I was that I needed android on a good phone. So we talked about my contract. He wanted me to keep my existing plan and drop it down to the cheapest $20/m plan to avoid paying out my contract. Then I would add a new line so I could get the subsidy on a new phone. First problem is that if I weren't to use that second line for anything it happens to be the same $20/m to pay out the old contract. After deciding on what to do with a plan we went back to the phones. He showed me this nice looking Samsung wave. i liked the size and shape. it had a 1ghz snapdragon processor. 802.11n 800x480 screen. i thought that was great. Normally I would research the hell out of something like that before I would buy it but I needed my phone back. the guy said it was android so i let him go ahead and set that up. While he was on hold for like half an hour I read the box. It didn't say android on it anywhere. I asked about that and he said not to worry about it. I told him that if it didn't have android on it that i couldn't take that phone. He reassured me not to worry about it. He wouldn't let me even turn it on until he was done on the phone activating it. When he was done I turned it on. Guess what... Not android. Then there was another 45 minute wait while he was on the phone cancelling everything. He couldn't even give me my old plan back because he said that he didn't have the authority.
Im sorry thats a lot of bs to read. You would think that if you were to walk in to a place offering to give money and sign a contract committing you to give more money for a few years that you would get some service.
The next day I went to a Wireless Wave store which serves both Bell and Rogers and told them what happened. I ended up paying out my contract to cancel with Bell and signing up with Rogers (for sake of a decent data plan). I actually got the best service there that I have ever had at a phone store.
Again - sorry for changing topic
yeahyeahyeah1981 said:
Was just by the Bell store in Canada and if the speed and smooth feel of the Samsung Galaxy S they had on display had anything to with 2.1 than I really can't wait to see the improvements with the X10. On a lighter note I went by the Rogers store that was close by to ask about the 2.1 update and they said it was already available as of the end of September. Made me laugh.
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Lol, you can get more info/better answers from somebody on the street than from Roger tech support

Best Buy Evo's - Stock 2.2 - New

So many people talking about getting a new Evo 4G from other places, and having them already updated to 2.3.
You are NOT out of luck!! Thought I'd post this for an FYI.
Best Buy seems to be your best shot at a new Evo 4G still on 2.2 Stock. I've gone through 4 now from them (had hardware issues on 2) and all have come out of the box with 2.2.
I asked the CSM helping me to not do anything to the phones...I'd prefer to power em on. Got home, cancelled update...Stock 2.2 ready for Root / Flashin.
If you're in the market for a new Evo 4G...check Best Buy first. With a little polite direction, you should have the same experience.
The Tulsa OK store I frequent had at least 20 or so left in stock...
Bandage said:
So many people talking about getting a new Evo 4G from other places, and having them already updated to 2.3.
You are NOT out of luck!! Thought I'd post this for an FYI.
Best Buy seems to be your best shot at a new Evo 4G still on 2.2 Stock. I've gone through 4 now from them (had hardware issues on 2) and all have come out of the box with 2.2.
I asked the CSM helping me to not do anything to the phones...I'd prefer to power em on. Got home, cancelled update...Stock 2.2 ready for Root / Flashin.
If you're in the market for a new Evo 4G...check Best Buy first. With a little polite direction, you should have the same experience.
The Tulsa OK store I frequent had at least 20 or so left in stock...
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I just bought one from my local best buy and it was 2.3.3 out of box. It was the last one the store will have also. You are very lucky
Wish I could take mine up there, but I just got one from Sprint this week that they sent me to replace my Epic. Ah well I guess I will have to wait like everyone else for root.
I work for Best Buy and can honestly if anyone gets a 2.2 in DFW, consider yourself lucky. My refurb through the Black Tie Protection came with 2.3.3.
I can say however that my battery is absolutely amazing.
A friend of mine has bought two from bestbuy. First one returned due to software issue and the newest going back to extreme light bleed. Both on 3.70 software. You can get lucky at some bestbuys. I think the more rural ones may have left over stock that has been sitting for a while. Two in a row that are not updated are pretty good odds.
I got an Evo 4G a week ago from BB, brand new out of the box. Had 2.3.3 already installed. I had been thinking of going back and trying to find one with 2.2 and claiming hardware/software issues on one until I find one. This gives me hope.
Do I have to have purchased my evo at best buy to take my evo there for a replacement?
smb20 said:
I got an Evo 4G a week ago from BB, brand new out of the box. Had 2.3.3 already installed. I had been thinking of going back and trying to find one with 2.2 and claiming hardware/software issues on one until I find one. This gives me hope.
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I heard that
TexasRebel said:
Do I have to have purchased my evo at best buy to take my evo there for a replacement?
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yes
10000char
I got 2 Evos at the start of this month, and I didnt know about the 2.3.3 thing so in short both of them, one white and one black were 2.2 and me being a geek updated without researching.
Last friday had to go back with mine because of a small hairline crack the body had around the volume down and of course they said besides that the phone is working and I was ready to fight, but before I even started talking he said, "but you still on your 30 days exchange so if you want to just change it, i can do that" and so I did and this also was 2.2, I said "just activate it, I don't want to update it, cuz mine ran sluggier than my wifes and thats the only difference, she didnt get the update and i did" He was like, ok that makes sense. check it and see if that was your problem...
On my local store they didn't seem to have a shortage or anything, I saw him pulling it out of a nice stock of EVO's.
Same here in NY. My buddy and I got Evos in a local BB Mobile and they both had 2.2 on it. The Rep who was taking care of me almost updated the phones until the manager and I both told her not too. The manager is a personal friend of mine whom I do rooting of devices for. ;-)
I got my Evo about a month ago with 2.2 installed. At the time I was totally unaware that updating would lock me out. Good thing I didn't
ewynn9 said:
I work for Best Buy and can honestly if anyone gets a 2.2 in DFW, consider yourself lucky. My refurb through the Black Tie Protection came with 2.3.3.
I can say however that my battery is absolutely amazing.
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Click to collapse
I bought mine at the Best Buy in Rockwall, which is a DFW store. They had about 30 with 2.2 and 30 with 2.3 and they gave a wide open choice on it 2 weeks ago.

[Q] Those of you that got switched to a Nexus S, how do you like it?

And more importantly, how did you get them to switch you without using an upgrade? I'm not trying to con a phone out of Sprint or anything, I just don't feel I'm getting what I paid for with my Shift, the flex cable keeps breaking and then I'm stuck with a non-working phone for a week while they order a refurb which I still have to drive to the store and pick up. The manager of my local store told me today that there was absolutely no way for him or any other store to switch me to another device. I called sprint and talked to everyone and there was no way for me to get into another device without making an insurance claim and paying 100 dollar deductible or moving my upgrade up for 105 dollars which would mean another long 2 year wait not to mention still having to purchase a new phone. Asurion offered me an LG Optimus (for 100 dollars?!) and I about lost my temper but kept my cool. So would I would like to know is how did you get Sprint to switch you out for a NS4G. (Retentions?)
TL;DR:
Frustrating process with Sprint ended in them telling me there is no way for me to switch to another phone without paying money, losing my upgrade, or both. Want to know how some people have switched to the NS4G.
5 minutes and I switched back to shift.
I was told the only way a customer gets a different phone, is when they have had their original model replaced a minimum of 4 times... That's what the Sprint store in Fond du Lac, WI and Sheboygan, WI told me...
Sent from my PG06100 using Tapatalk
Seems like I hear a different thing every sprint employee I talk to. The manager at my local store claimed that 4 days ago an internal memo forbid all store employees from switching customers into any other devices no matter what. When i called in they at least tried (claimed she couldn't get approval to switch me) but ended up offering me a bunch of BS all which involved me spending money and losing my upgrade in November. I guess I'll go get another shift and wait for the flex cable to fail again. *sigh*
Does depend on which Store you go to, and who you speak to. I have great luck with the corporate stores. They always take care of my issue, no mater what it is. But I've gone to regular Sprint dealers, and they just try and run me in circles. I was told by a corporate store that after 3x's they would exchange "most" devices. If the issue, or issues were not customer related.
---------- Post added at 06:43 PM ---------- Previous post was at 06:40 PM ----------
VICODAN said:
5 minutes and I switched back to shift.
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Had the Nexus S for a full two days. No way I would trade my Shift for one. Also had the EVO3D almost two days. Same story, the Shift flat out smokes them both IMO .
prboy1969 said:
Had the Nexus S for a full two days.No way I would trade my Shift for one. Also had the EVO3D almost two days. Same story, the Shift flat out smokes them both IMO .
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Well, I think the only reason to want a nexus s would be for those people that are so adjusted to amoled screens, that anything else actually hurts their eyes. I personally love the shift's Super-LCD display, and am fine with the brightness/battery life ratio. In my opinion, its why I won't get a OG Evo of the 3D, cause pentile is bad (3d) and regular LCD doesn't have as bright of colors (OG Evo)
I am in the same boat. My second shift in a month is on backorder again and they told me they couldn't switch. The first lady i talked to tryed to switch me to the nexus, but wasn't approved. I finally talked to guy that seemed in the know and what pretty nice. he told me they won't switch out phones anymore because too many people were abusing the system and getting different phones all the time. Also, he said the rule about getting a different phone after four has changed since sprint carries the iphone. he said there is too much money wrapped up in the iphones to allow that rule anymore, and they have been told they can't do it. So, you are just stuck with what you have. They ordered my replacement monday and it is still on backorder.
Yep I now have a shift on back order as well, just dandy!
I must of gotten lucky with my shift because I've never once had any of these issues most people talk about on these forums...like many others have said, there is not too many phones that are like or just as good as the shift. When it comes time for me to upgrade I might just tell sprint there is no phones I want to upgrade to until they make another htc slider phone.
sparksco said:
I must of gotten lucky with my shift because I've never once had any of these issues most people talk about on these forums...like many others have said, there is not too many phones that are like or just as good as the shift. When it comes time for me to upgrade I might just tell sprint there is no phones I want to upgrade to until they make another htc slider phone.
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100% with you on that. Never have any of my phones have given me any problems although i am on my second shift but thats cause my first one decided to go swimming in a lake after i did my very first flash to CM7 lol
The most common problem with the shift is the flex cable... If you think about it, it should be expected, with users constantly opening and closing the keyboard... I love my shift... I wont be upgrading soon because sprint doesnt have any phones I'm interested in... I just wish they had a better design for the flex cable, at least so it lasts 2 years...
Sent from my PG06100 using Tapatalk
I love the shift too. my flex cable has broken twice in two months. my problem is i just don't like going this long without a phone.
drob311 said:
The most common problem with the shift is the flex cable... If you think about it, it should be expected, with users constantly opening and closing the keyboard... I love my shift... I wont be upgrading soon because sprint doesnt have any phones I'm interested in... I just wish they had a better design for the flex cable, at least so it lasts 2 years...
Sent from my PG06100 using Tapatalk
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Most definately agree with that . But I think they do it for planned obsolescence. Otherwise most people would just keep the phone for a longer time. Which is definately not what they want. But the cable is easy enough to fix.
prboy1969 said:
Most definately agree with that . But I think they do it for planned obsolescence. Otherwise most people would just keep the phone for a longer time. Which is definately not what they want. But the cable is easy enough to fix.
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Oh believe me I plan on keeping this bad boy as long as possible! There's a flaw to your planned obsolescence theory, the stuff breaks way before they plan and ends up costing them way too much money in the end. I think it's more of a engineering design fail if anything, but so far so good here, no hardware failures...
Same here no issues, knock on wood. But a lot of times when you go in the "Tech" ( who knows less about the phone than we do ) tries to tell you that it's something you did wrong. Had a Tech try to tell a friend of mine with a Virgin, untouched, unrooted, two month old Shift. That the reason his screen went out was because he was trying to root the phone. I looked him dead in the Eyes, and said your full of it. Then handed him my phone running SS v9, and asked him if it was rooted. He looks at it for a second then says I'd have to test it first . But yes your correct, an engineering glitch can cost them money in the long run.
the only issue i have with my shift is that the hinges are a little bit lose, but i guess that comes from usage
drob311 said:
The most common problem with the shift is the flex cable... If you think about it, it should be expected, with users constantly opening and closing the keyboard... I love my shift... I wont be upgrading soon because sprint doesnt have any phones I'm interested in... I just wish they had a better design for the flex cable, at least so it lasts 2 years...
Sent from my PG06100 using Tapatalk
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Click to collapse
Agreed 10000%. But the repair guy I was talking to also said the quality of the Shift and HTC as a company has gone down. He has been repairing way more HTC than Samsung devices as of late. If Samsung makes a new slider, I'm on it.
VICODAN said:
Agreed 10000%. But the repair guy I was talking to also said the quality of the Shift and HTC as a company has gone down. He has been repairing way more HTC than Samsung devices as of late. If Samsung makes a new slider, I'm on it.
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You would wait forever for official updates though :/ only reason why i won't/can't switch to them
Couldn't do another Samsung . The last one almost got thrown out the window, literaly. I'm stuck on HTC .
TEAM MiK
Mik Roms Since 3/13/11
prboy1969 said:
Couldn't do another Samsung . The last one almost got thrown out the window, literaly. I'm stuck on HTC .
TEAM MiK
Mik Roms Since 3/13/11
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I agree...
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