Database Users

Problem with HTC 8525

Hello all,
I got my HTC-8525 from AT&t about two years back. Then I moved to India, I got 8525 unocked from AT&T, where I have used the phone regularly. I have even flashed some new ROMs, Radios etc.
Now, I came back to USA. I tried to use a SIM from AT&T in the phone. But when I insert the SIM in the phone and activate the phone mode from connection manager phones battery starts discharging very quickly, at the rate of 4% per minute approx. When I try to use phone without SIM in flight mode battery works OK.
Even I have replaced the battery with a new one, flashed original AT&T rom with radio and even tried couple of Radios also.
Can someone guide me, what can I do now? Is it a hardware problem?
Thanks,
Alex

alex8525 said:
Hello all,
I got my HTC-8525 from AT&t about two years back. Then I moved to India, I got 8525 unocked from AT&T, where I have used the phone regularly. I have even flashed some new ROMs, Radios etc.
Now, I came back to USA. I tried to use a SIM from AT&T in the phone. But when I insert the SIM in the phone and activate the phone mode from connection manager phones battery starts discharging very quickly, at the rate of 4% per minute approx. When I try to use phone without SIM in flight mode battery works OK.
Even I have replaced the battery with a new one, flashed original AT&T rom with radio and even tried couple of Radios also.
Can someone guide me, what can I do now? Is it a hardware problem?
Thanks,
Alex
Click to expand...
Click to collapse
Just to add one thing, when phone is on and have SIM card, phone starts heating up and battery goes down.
Waiting for your reply as I have only this phone with me.
Thanks,
Any help / try to help is appreciated.

alex8525 said:
Just to add one thing, when phone is on and have SIM card, phone starts heating up and battery goes down.
Waiting for your reply as I have only this phone with me.
Thanks,
Any help / try to help is appreciated.
Click to expand...
Click to collapse
Can anyone reply.

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App

Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App

try putting it in airplane mode then turn airplane mode off

imblacklife said:
try putting it in airplane mode then turn airplane mode off
Click to expand...
Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App

I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App

That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.

I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App

I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.

I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.

I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.

Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)

I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App

djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.

mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too

ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Click to expand...
Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.

Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<

Wow, this is really too bad. I was SO excited about this phone...

ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now

kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.

I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

[Q]

Hey all
I recently got my contract phone upgrade and got myself the motorola defy
The first phone I received, as soon as it would connect to 3G or Hsdpa it would reboot, forcing it into 2G helped but didn't solve the issue, it would still reboot without reason
So I sent it back
The second phone I received and currently using, has been mostly ok, except when you put the phone into airplane mode and then take it out, the phone tries to connect to the network, it connects for a few moments and then drops, it then does that a few times and then the phone reboots
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all

Hi
Had a similar issue with the first Defy Plus I got. I sent it back. Have seen some similar threads about this but no solution, sorry. I am awaiting replacement number three after the second one had a faulty touch screen.
Regards

Dead_lemon said:
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all
Click to expand...
Click to collapse
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.

iRegistry said:
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.
Click to expand...
Click to collapse
Mmm... I think I will restore to factory default, if it still does it then I guess I should take it back, really annoying, for such an awesome phone, it sure does have a lot of issues
And it will be another week and a half wait for it again :/
Thanks

Well doing a full factory default achieved nothing
Think I should take it in
Thanks for the advice

Sulking data connection

Hi,
Still in my first week with my Note (UK rooted stock GB) and loving it.
One minor quirk though - where I currently am (hospital :-( ) I have no wifi and only an iffy EDGE signal. Sometimes the data connection struggles, drops and re-establishes itself, but occasionally it just stops trying and the only fix seems to be to restart the phone - toggling data/airplane mode on the power button, turning off/on data via the settings menu and firing up another, comms-based app doesn't help.
Can anyone suggest anything more convenient than a reboot.
Thanks

Network Booster on the Market

Ta - found a couple to try. Which one did you have in mind?

linker3000 said:
Ta - found a couple to try. Which one did you have in mind?
Click to expand...
Click to collapse
Fresh Network Booster and Network Booster
both working great, try them.

Yep, those are the ones I installed. They seem to improve signal bars but data transmission has still been crap until a short while ago - maybe there's a local cell problem - I'll keep persevering, but hopefully I'll be home in a day or so.

Lost data again today, tried the apps - no luck and after about 30 secs the signal bars were replaced with the 'no signal' icon.
I switched on airplane mode, waited a few seconds and tried to turn it off again but pressing the airplane mode button did nothing.
In the end I switched off/on, the phone came up in airplane mode but let me turn it off and everything was OK again.

Does this just happen in one location? Like maybe it's just weak cell sites? Just curious.

Could be - I'm still stuck in hospital so can't try elsewhere.

linker3000 said:
Could be - I'm still stuck in hospital so can't try elsewhere.
Click to expand...
Click to collapse
Alright, well, let us know if you have problems when you can try it somewhere else.
Also, strange that the hospital doesn't have wifi. Every hospital I have been to does. Lol.

Same problem here, looking in the whole forum it seems that some One X users are having the same issue... really annoying, hope its not a hardware issue... theres a really low stock of Galaxy Notes here in argentina...
Sent from my GT-N7000 using Tapatalk 2

Trouble with phonecalls

Im in Norway with Telenor subscription. When my Edge+ is LTE/3G/2G (auto connect) Im experiencing several issues:
1. During phonecalls:
- Several times during a call, I can hear the other party, but they can not hear me for several seconds
- The sound become "static", and the phonecall ends.
2. During browsing:
- Page never loads
I cant find any system in these problems, they can happen in places with good reception, or it can be during driving (handsfree).
But all these issues disappear if I set the phone in 2G only, then everything is working perfectly.
What I've tried:
- Reset APN
- Enter APN manually
Any suggestions?

I'm in Norway too but with NetCom. I've used my wife's Telenor SIM card in my Edge+ a few times, not really noticed any difference except for slightly worse sound during calls. Har du ringt Telenor?

I have the same problem. Are you rooted by any chance and have recently installed viper4android?

B3311 said:
I'm in Norway too but with NetCom. I've used my wife's Telenor SIM-CARD in my Edge+ a few times, not really noticed any difference except for slightly worse sound during calls. Har du ringt Telenor?
Click to expand...
Click to collapse
Yes, the Telenor employee just said that he had the same phone without any problems...

rm83855 said:
I have the same problem. Are you rooted by any chance and have recently installed viper4android?
Click to expand...
Click to collapse
No, Im not rooted, and running stock firmware. Ive not installed viper4android. The problem has been there from day one

Hmm... I'm rooted and have Viper. Are you locked to Telenor? If not, try and loan a Netcom/Djuice/Chess/whatever SIM card and test - at least then you should definitely know if it's a device problem or a Telenor problem.
What's your signal strength (Settings>About phone>SIM card status)?

B3311 said:
Hmm... I'm rooted and have Viper. Are you locked to Telenor? If not, try and loan a Netcom/Djuice/Chess/whatever SIM card and test - at least then you should definitely know if it's a device problem or a Telenor problem.
What's your signal strength (Settings>About phone>SIM card status)?
Click to expand...
Click to collapse
I'm not locked, so I will try a simcard from a different operator. When I have auto connect (LTE, 3g 2g) its constantly shifting between H and H+.
Where I'm now, the signal strengt is stable on -51 dBm 31 asu (Mobile network type EDGE).
Switching to (LTE, 3G, 2G) its -65 dBm 24 asu (Mobile network type LTE)

I can confirm having the same issue #2 as OP in Sweden with Halebop as my carrier, but I only got it once and since then there has been several security updates so I though this issue was one of the things fixed (thanks Samsung for not supplying a proper changelog)

I've just tried with two Telenor SIM cards from my wife and son - both work fine. I'd contact Telenor again and ask for real help... Their customer service is dreadful, that's why I switched to NetCom. Lykke til?

I have this problem a few days:
1. During phonecalls:
- Several times during a call, I can hear the other party, but they can not hear me for several seconds
- The sound become "static", and the phonecall ends.
Click to expand...
Click to collapse
And that days i try everything (restart, everything reset, change network modes, remove/return sim card ets). Only calls perfect works in forced 2G mode these days.
Problem solved a few days later by itself.
My phone is rooted, and i have custom kernel.
Country: Serbia, Network: MTS

Hey guys!
I'm having the same problem here on Brazil with carrier VIVO
went to SIM CARD STATUS and it shows signal strenght of -113 dBm, 0 asu
it says mobile network state disconnected
I can't make or receive call and access internet

dannp21db said:
Hey guys!
I'm having the same problem here on Brazil with carrier VIVO
went to SIM CARD STATUS and it shows signal strenght of -113 dBm, 0 asu
it says mobile network state disconnected
I can't make or receive call and access internet
Click to expand...
Click to collapse
I sometimes have the same problem. Called my service provider (Telenor) today. They are going to send me a new SIM-car, going to se if thats help, and Im going to test with anoter service providers SIM-card

Got the new SIM-card last week.. Same problem, people people can't hear me for 3-10 seconds several times during a phonecall. And data seems to "hang" from time to time. Tried a full factory reset this weekend, so are going to test more next week. And then try a Netcom SIM-card

Mojito71 said:
Got the new SIM-card last week.. Same problem, people people can't hear me for 3-10 seconds several times during a phonecall. And data seems to "hang" from time to time. Tried a full factory reset this weekend, so are going to test more next week. And then try a Netcom SIM-card
Click to expand...
Click to collapse
Just to recap
I returned the phone, and I just got an email from the repairs workshop saying it was a warranty. I dont know if I get a new phone, or if they have repaired the old one.
update: got an email from repairs workshop. They did a network calibration and "reinstalled software". After that they tested the phone OK. I think I will get the phone this week.

I have same problem now, only work on 2g. When on 3g phonecalls hanging all the time.

goran9888 said:
I have same problem now, only work on 2g. When on 3g phonecalls hanging all the time.
Click to expand...
Click to collapse
Same problem here.
In general, the problem is not with the sim card neither phone hardware. The problem usually is with any app that we have installed. To ensure this, switch on the phone in SAFE MODE ( safe mode temporally turns off all user-installed apps). To do that:
1. Switch off the phone
2. Wait at least 1 minute
3.Press and hold volume down button AND the power button
4.Once screen lights up, you can release power button but you should NOT release the volume down button
5. Hold the volume down button until you get the lock screen
You will notice there is a Safe mode icon in bottom left of the lock screen.
Now try to do some phone calls and accurate if the phone call sound is ok. If so, you must uninstall all your apps and discover which one is making this problem

flechinha said:
Same problem here.
In general, the problem is not with the sim card neither phone hardware. The problem usually is with any app that we have installed. To ensure this, switch on the phone in SAFE MODE ( safe mode temporally turns off all user-installed apps). To do that:
1. Switch off the phone
2. Wait at least 1 minute
3.Press and hold volume down button AND the power button
4.Once screen lights up, you can release power button but you should NOT release the volume down button
5. Hold the volume down button until you get the lock screen
You will notice there is a Safe mode icon in bottom left of the lock screen.
Now try to do some phone calls and accurate if the phone call sound is ok. If so, you must uninstall all your apps and discover which one is making this problem
Click to expand...
Click to collapse
You are right. In safe mode work normal. Now must check what app make problem.

goran9888 said:
You are right. In safe mode work normal. Now must check what app make problem.
Click to expand...
Click to collapse
Jeez, how are we going to identify this app.. It even might be several....

If you find what app make a problem text here, if i find, i will.

"Jeez, how are we going to identify this app.. It even might be several.... "
goran9888 said:
If you find what app make a problem text here, if i find, i will.
Click to expand...
Click to collapse
Are you talking seriously?? First of all, I think that finding out that the problem isn't neither from sim card or hardware, is a great new, and now you are asking which app YOU have installed is the problematic?! Lol ok, I suppose to believe you're naïve and I can help a bit...
It is not necessarily only one or the same app for both. Sometimes can be one in conflict with another also installed, one in conflict with the specific firmware of each one or one of several app's with low maturity (you can check it in Google play). I can give you an idea: for instance, periscope app is very problematic in android. But there are a lot of a lot problematic app's. So, as they are so much, there is only a solution if you don't have an idea: uninstall all of them ( phone hard reset preferably) and after this, install one by one manually (not restore any backup cause the errors come again). After each app installation, make some calls to check any call sound problem. When you notice the problem in call sound, the cause is in the last app that you've installed immediately before this. For next time, check with attention after installing any app if any problem appear and never install several app's in the same time to have time to notice problems in a narrow way...
Anyway, you can write here your conclusions
voilà