[Q] - Defy Q&A, Help & Troubleshooting

Hey all
I recently got my contract phone upgrade and got myself the motorola defy
The first phone I received, as soon as it would connect to 3G or Hsdpa it would reboot, forcing it into 2G helped but didn't solve the issue, it would still reboot without reason
So I sent it back
The second phone I received and currently using, has been mostly ok, except when you put the phone into airplane mode and then take it out, the phone tries to connect to the network, it connects for a few moments and then drops, it then does that a few times and then the phone reboots
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all

Hi
Had a similar issue with the first Defy Plus I got. I sent it back. Have seen some similar threads about this but no solution, sorry. I am awaiting replacement number three after the second one had a faulty touch screen.
Regards

Dead_lemon said:
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all
Click to expand...
Click to collapse
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.

iRegistry said:
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.
Click to expand...
Click to collapse
Mmm... I think I will restore to factory default, if it still does it then I guess I should take it back, really annoying, for such an awesome phone, it sure does have a lot of issues
And it will be another week and a half wait for it again :/
Thanks

Well doing a full factory default achieved nothing
Think I should take it in
Thanks for the advice

Related

Incredible doesn't detect 3G

Hey all,
I got the July 27 leaked Froyo and went ahead and rooted to 2.2.
I have noticed a pretty serious buggy issue regarding the phone not detecting a 3G network so when I'm away from my wireless router, it only shows bars, no 1X or 3G.
I have two options at this point, one of which has done me no good. Perhaps someone can help me.
Option 1: Downgrade back to Android 2.1. (More on this later)
Option 2: Try and find a way to keep this version and get back on 3G.
Lemme explain: I tried placing the PB31IMG.zip on the SD card and going through recovery to return the phone to stock. Each time I attempted this, it told me the version was old and it failed. Is there a workaround on this or do I need to find a different stock ROM?
I used unrEVOked to root the phone and have not been trying to do any frivolous additions or subtractions. I just wanna be back on my 3G. Any and all help would be HIGHLY appreciated.
Thanks!
Did you try *228 and update your PRL?
Yes. It did not help.
Always have 3G coverage where I'm at too. So more than likely phone is issue unless a tower around here is down (which I highly doubt).
Toggle Airplane Mode on, then off.
JC
Sadly, toggling airplane mode has done nothing to help either.
Upgrade to the 8/1 version...see if that helps.
JC
Try shutting the phone off, then powering back on. Or possibly that combined with an airplane mode toggle. Also make sure your mobile network is on in the settings for wireless networks. This problem was common with the first leak. I have not had it happen since switching to the second leak of 2.2.
Considering the missing apps and media in the 8/1 Leak would it be ok to do Sky Raider or should I just try the 8/1 Leak done by aiccucs?
ContraMan said:
Considering the missing apps and media in the 8/1 Leak would it be ok to do Sky Raider or should I just try the 8/1 Leak done by aiccucs?
Click to expand...
Click to collapse
I believe mrozzeh also gave a link to the full version of the 8/1 leak, if you are concerned about missing apps/media...
Doing that update has not helped me.
I guess I'll have to go down to 2.1 again. However, as I said, it won't load the PB31IMG.zip. It says the file is old. Any ideas?
Stupid question....you did upgrade the radio right?
Yes. Radio is the 2.x baseband.
I would be VERY finicky to update that again as I do NOT want to brick my phone.
Ok, it seems I have found a bit of the issue that is causing it. My phone number and IMSI are not detected as my current phone number. Is there a way to program this or is it an issue where I'll have to have it reprogrammed by the local Verizon rep?
ContraMan said:
Ok, it seems I have found a bit of the issue that is causing it. My phone number and IMSI are not detected as my current phone number. Is there a way to program this or is it an issue where I'll have to have it reprogrammed by the local Verizon rep?
Click to expand...
Click to collapse
try a *228 and option 1 so the phone is reprogrammed. then do a test call to your vm(*86) and make sure it connects, you should not see the 3G symbol, when you end the call, the 3G should be displayed...give it a whirl
This did not work. There has to be a way to program the phone number into the phone. Any ideas?
i've been having this same issue... messing with airplane mode and rebooting a few times got it to fix... *228 and option 2 worked sometimes. just loaded up Adryns new evo hybrid rom, working fine so far (the problem was rare, maybe twice a day tops) and did *228 1, we shall see!
To no avail on these. I think I'm going to have to see a rep tomorrow and see if we can get the phone number (my actual phone number) programmed back into the phone. I think that's a VZW thing as I'm sure they won't run me through the methods to program a phone number.
I hate that I have to go back to Big Red over this, but it is important for me to have this phone up and running. Besides internet, I have NO other form of contact.
3g issue
I had the same problem and so have many others, I flashed Skyraider Rom and problem is gone so we know its not a buggy radio, I don't think there is a fix right now, but I've never seen a Rom so stable as the new Skyraider, so you might wanna think about flashing that Rom.
Coincidence. I've heard the same with my roms, from both ends of the spectrum. Its for sure a buggy radio, and how it interacts with Froyo. Once we get a 100% Froyo ready radio, I doubt we will ever hear about the issue again.
This is the first I've heard of someone not being able to get the 3G connection back at all. Is that what you are describing? I had it not turn on, then come back after a *228/2 or power cycle - but it always came back on. Just curious but are you on an Alltel plan by chance?
Can you make calls Contra? Did you pay your phone bill?? Are you wiping all data before flashing? Try the full second leak that they added to that post. I've been using it and haven't had the 3G drop in two days now. I just took that rom and removed a handful of apps I would never use. It's working quite well.

Nexus S total network loss.

So my girlfriend's Nexus S has been losing the entire voice and data network and going into no service mode, no biggie at first, just cycle airplane mode, then it went on to rebooting because you would select airplane mode from the power off menu but it would not check the box in the wireless settings menu.
After the reboot the box would show checked and airplane mode could be disabled and the service would resume. The the phone started getting stuck in airplane mode and not even rebooting it would bring it out the first few times, then it got to the point of resetting the phone, a wipe cache/data reset didn't fixed it. So off to T-Mobile for a new sim card. Rebooted the network immediately. And as of last night its back in full force and now not even a new sim will resurrect the network.
Have tried wiping, reflashing stock 2.3.3, new sim again, multiple resets, had to get an toggle widget to get it out of airplane mode and still a dead network, all this time the network in the *#*#4636#*#* menu showing unknown and is not able to be changed and reverts back to unknown immediately, OEM specifics settings button is greyed out and you are not able to disable the radio either.
While I'm going to call Samsung on Monday and I guess send the phone off, I worry about mine because it too does it but only once a month or so, but I do constantly have issues resurrecting the phone from airplane mode at times because the box will not be checked in the wireless settings menu but I can see the airplane instead of network bars, problem persists with reboots sometimes.
I also would like to add that even when the box is not checked in the wireless settings menu for airplane mode, if you click it it just hangs forever and will try to select but never will and stays grey like its turning everything off, but if the scren goes off its like you never tried.
Has anyone else seen this? I have seen a lot of people with data network issues or having to reboot to get voice network back but nothing as bad as I'm experiencing.
Both our phones are and have been completely stock and unmodified.
Thankfully we still have her Vibrant and in case I need to send mine in my Nexus One.
Sent from my Xoom using XDA App
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
cdaly985 said:
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
Click to expand...
Click to collapse
Is that true? I am just on the verge of calling samsung. My phone won't connect to or display any available networks, and is pretty much now dumbed down to a small tablet. I've tried everything except another persons nandroid backup. I've been told to stay away from flashing another persons... but I'm really desperate.
If you could provide me with a backup, that would be awesome.
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Gawthorne said:
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Click to expand...
Click to collapse
Can you search for and view available networks?
This sounds like the CM7 powerwidget problem (3g/2g) I used it and I loss all network, phone process will crash every second, however if your phones are stock I can't think in anything causing it.
For CM7 you'll have to reflash and delete userdata or edit the sql database for the providers and change a value to 0, but you need root.
When I went to *#*4636.... my preferred service was "unknown" too, but now it is OK.
Try to dail:
*#*#4636#*#*
and find your network information.
ketchup539 said:
Can you search for and view available networks?
Click to expand...
Click to collapse
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Gawthorne said:
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Click to expand...
Click to collapse
That is the EXACT same problem I have. I too was using Oxygen 2.1.6 and lost all connectivity. I've just locked my bootloader and flashed back to stock ready to send for repairs. That rom must be doing something >.>
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Gawthorne said:
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Click to expand...
Click to collapse
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
ketchup539 said:
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
Click to expand...
Click to collapse
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Gawthorne said:
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Click to expand...
Click to collapse
Ok, it'd be great if you worked something out. I'm so glad i'm not the only person with this issue!
Anyone had any breakthroughs? *hopeful*
I wouldn't call it a breakthrough but I got somewhere!
Ended up putting a extremely thin piece of wire into the external antenna port at the back of the phone. Wasn't too keen on doing this, but my phone now has reception isn't stuck at the dreaded -113dbm.
The reception isn't good, but it's enough to send texts and have calls.
Although the area needs quite good reception for me to receive anything, and it's extremely sensitive. To get 3 bars in a place where I usually get full bars, I have to be outside. While inside it's reduced to none or 1 bar, which is enough to send/receive texts and a sort of lagging phone call (did a few tests). As mentioned before extremely sensitive. The phone seems to like it better when it's up-right. In the middle of the CBD at Brisbane I get full reception and 3G, which is fine but in the places where you usually get 2 bars, you get no signal at all, unless you're outside.
So this is hardly a fix. I will most likely be sending it to Samsung to get it actually fixed. Either that or get it fixed the same day and pay probably close to $100 so I don't have to wait 2 months waiting for Samsung to twiddle their thumbs.
Thats awesome! But I'm going to post mine off to Samsung USA tomorrow, which will take forever considering international shipping. Where could you get it fixed same-day? I'm going to try this wire thing
So it can't be a software issue, but maybe the rom overloaded the antenna and fried it or something? I'm glad we've got that far.
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
RcrdBrt said:
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
Click to expand...
Click to collapse
Its more serious than that my friend! Thanks anyway
I got a quote from a place in Brissy called "FixMyMobile" and they said if they can fix it, it will cost $99. Although I'll get quotes from different places (if I find them) and see what they charge however I don't think I will be able to get cheaper, most likely around the same price..
So I may do that to not wait the ridiculous time it will take to get it back from Samsung.. Not sure on places in NZ though.
Yeah it seems like a hardware issue definitely. I eventually reverted the phone back to stock everything and it still happened, so that there shouts hardware issue.

No network after installing CM7.1

HI ALL, Im pretty new here. after so many tries finally i was able to install cm7.1 on my defy. but im facing some issues. before the installation i forgot to take a back up of the existing ROM so if i have to go back to the previous ROM how to do that? and also there is no network coverage after the installation. please please anybody help!!!!!!
Have a vibrant myself but I'm helping a buddy get cm7 on his defy and after flashing didn't have a network signal. I looked at the cm7 install guide and it referenced a defy base band switcher app for better coverage. Had him try that and he got his data connection back. Might want to look into it or read the guide.
Sent from my SGH-T959 using Tapatalk
hilsa1987 said:
HI ALL, Im pretty new here. after so many tries finally i was able to install cm7.1 on my defy. but im facing some issues. before the installation i forgot to take a back up of the existing ROM so if i have to go back to the previous ROM how to do that? and also there is no network coverage after the installation. please please anybody help!!!!!!
Click to expand...
Click to collapse
If your previous ROM was stock that came with your phone, flash the corresponding SBF file from the sticky on the Dev section to go back to stock. If it was some other custom ROM, wipe data/factory reset in CWM and flash the old ROM. Make backup of your apps using Titanium Backup if you want.
For CM7 network issues, choose the correct baseband from Defy Baseband Switcher. For India, pick anything that is 900/2100MHz...
Also, make sure you have read as many guides and First Posts on important threads as you can. Here is a collection of good threads you can read for these questions, and more that you might get later:
http://forum.xda-developers.com/showthread.php?t=966537
http://forum.xda-developers.com/showthread.php?t=1033654
http://forum.xda-developers.com/showthread.php?t=1065798
http://forum.xda-developers.com/showthread.php?t=1216982
http://forum.xda-developers.com/showthread.php?t=1450026
Hello! Noob here as well.
I installed CM7.1 stable on my Defy (running 2.2.2 foryo) 2 days ago.
All went well, except that network connection is lost after a couple of minutes after boot. Sometimes it takes an hour or two but I still end up with no connection.
I've googled everything about it in the last days. I played with the Baseband Switcher and although most options in the BB Switcher work right after a reboot, it still looses the signal after a couple of minutes.
One thing I noticed, when the signal is lost, trying to set the "Airplane mode" will fail. If trying to set Airplane ON - the notification icon will not replace the signal icon and will also be unable to set Airplane OFF (since it didn't finish turning ON).
I also noticed that if I force stop the "Dialer" system app, then the Airplane notification ico shows up, but still there's no way to turn it OFF (it's disabled in the menu). After a reboot Airplane can be set OFF and everything works for another small period of time (..until baseband crashes again?).
Hope it makes some sense. I'm quite sure this is not an operator issue or hardware related, since my Defy worked just fine before CM7.1
Also, I am located in Romania, operator is Orange.
ZeDevil said:
Hello! Noob here as well.
I installed CM7.1 stable on my Defy (running 2.2.2 foryo) 2 days ago.
All went well, except that network connection is lost after a couple of minutes after boot. Sometimes it takes an hour or two but I still end up with no connection.
I've googled everything about it in the last days. I played with the Baseband Switcher and although most options in the BB Switcher work right after a reboot, it still looses the signal after a couple of minutes.
One thing I noticed, when the signal is lost, trying to set the "Airplane mode" will fail. If trying to set Airplane ON - the notification icon will not replace the signal icon and will also be unable to set Airplane OFF (since it didn't finish turning ON).
Click to expand...
Click to collapse
I have the same issue, except that it is much rarer (ranging from every other day, to even a month between such incidents). It can also be triggered sometimes when I turn off Wi-Fi and the device tries to regain mobile data connection (not sure if it matters, but I set the network mode to 2G on my phone). The battery drain is increased if this occurs without the user noticing - the phone seems to search in vain for the signal.
Using the latest SEA baseband on M1 (Singapore).
kaninabu said:
I have the same issue, except that it is much rarer (ranging from every other day, to even a month between such incidents). It can also be triggered sometimes when I turn off Wi-Fi and the device tries to regain mobile data connection (not sure if it matters, but I set the network mode to 2G on my phone). The battery drain is increased if this occurs without the user noticing - the phone seems to search in vain for the signal.
Using the latest SEA baseband on M1 (Singapore).
Click to expand...
Click to collapse
I get this problem too. Happens every so often when I'm at work. I've always put it down to a bad signal where I work but as I always turn the wifi of before leaving home it could be down to that. If anyone has any solutions it would be great
Ok, a little update on this:
At the office now, further playing with the Baseband Switcher, I ended up selecting "Italia RT 2.51.1" which has the same 900/2100 freq that my operator requires and it seems to work. Even getting 3G.
If "2.51.1" is some sort of protocol version, then all the other options I've tried were either 4.x or 3.x or even 2.21.x ..and none of them worked for more then 30 minutes.
Also, not sure if signal strength has something to do with this because I did a test, going to the basement of my office in order to loose signal, then back up and it worked - got the signal back, without reboot or anything.
Also, I would really appreciate if someone could explain in a few words what those version numbers mean (ex: "Italia RT 2.51.1"), as I know nothing about gsm bands and protocols.
UPDATE: Back home, lost signal again, after a whole day without any problems. Funny.
UPDATE 2:
So after much google searching and trying literally every option in the Baseband Switcher, I switched my SIM card with a friend's SIM and guess what.. IT WORKED! Even more, when I inserted my original SIM into the other phone after a few minutes it lost signal, too! It was a faulty SIM, that has just started to "die".
Conclusion:
- Keep playing with that Baseband Switcher until you get something that works for you.
-Make sure your SIM is working properly in other phones, otherwise ask your operator to replace it.
Thanks and hope this helps.
ZeDevil did you try using other Basebands to see if you get better battery life ?
cknro said:
ZeDevil did you try using other Basebands to see if you get better battery life ?
Click to expand...
Click to collapse
Not really. As long as you have a working Baseband selected (with correct frequencies) I don't think it matters.
But overall CM7.1 has better battery efficiency then stock ROMs, or at least that's what I felt.
update:
Well, I had a play with the baseband switcher, realising i was on 'international'. I switched to uk t-mobile and from there it seemed to work much better. A slight blip at work today (think it's a bit of a signal black-spot though) but restarted and it seems fine again. I've also just realised it's gone 37hrs since its last charge too
Strangely my other problem, the backlighting on the soft-keys not working, fixed itself at the same time. dunno if these two things are linked or not?
i use the CEE one.

Factory t-mobile S7e losing mobile network connectivity

so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
krishelnino said:
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
Click to expand...
Click to collapse
Did you pay the $20? I didnt want to pay the 20 so i sent the device to samsung. Should get it back friday or monday. The issue is definitely phone related. Im using a verizon s7 now and no issues like that arose. I even tried new sim.. My father is having same issue t-mobile s7 edge
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
I've suffered the same issue from time-to-time and just do a restart....annoying as hell to be honest
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
This happens to me all the time. It's so annoying. At work, in the car, at home--it doesn't matter where I am. Have reset firmware multiple times and even rolled back once too. I think it has to do with the latest software because I never had this issue before the Fall/Winter. Hopefully Nougat fixes this!
Quickvic30 said:
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
Click to expand...
Click to collapse
I happens randomly in different places. For me i lose complete signal, and then only get back signal without data. I have to restart when this happens to get back data. Annoying as hell !
frappe33 said:
so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
Click to expand...
Click to collapse
I am having the same problem, this will be my 3rd phone 4th sim. I wish I knew how to fix it
I would try flashing different radios/modems, its worth a shot. Maybe try flashing the "U" firmware radios.
Nougat will fix it
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
ronstopable12 said:
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
Click to expand...
Click to collapse
I hope so! Been waiting for that before I try anything drastic, even though this issue is a huge pain in the ass. I'm glad others have come out of hiding to express their concerns with it as well. I thought I was the only one for the longest time having this issue.
---------- Post added at 02:20 PM ---------- Previous post was at 02:19 PM ----------
jimfun said:
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
Click to expand...
Click to collapse
Many of us have tried new SIM cards, but it's worth a shot if it's still not working consistently after Nougat is released.
---------- Post added at 02:22 PM ---------- Previous post was at 02:20 PM ----------
geeserver said:
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
Click to expand...
Click to collapse
My and my friend's phones are both running pure 100% OEM Tmo stock without any apps disabled or touched at all and we have this issue and have done multiple resets. Pretty sure it's an actual hardware defect, or hopefully just a software one with the modem/radio.
krishelnino said:
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
4ringsa6 said:
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
Click to expand...
Click to collapse
I received a refurb. Other than this problem, the phone is alright. I noticed this problem on receiving the phone it was running on T firmware. Then I switched to U firmware and radio but no difference. I called customer support yesterday, they said to go to a retail store to get the phone replaced. My worry is going through this process again and if I receive a bad device again what to do? After all refurb phones are like playing Russian roulette!
Sent from my SM-G935U using Tapatalk
I just had this start happening on mine... I really wish they would release nougat already. It is ridiculous they won't post an Odin flashable version of the release candidate if it does indeed fix the issue.
I also think its a specific tower configuration that is causing the issue that the radio can not understand. (Maybe 3xCA). Its happening in the same areas every time.
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
flarbear said:
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
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If you were able to fix without a reboot you didn't have the same issue as this.
rocket31337 said:
If you were able to fix without a reboot you didn't have the same issue as this.
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I guess I wasn't clear about that as I have several problems that are probably related, but behave a little differently.
BT dropping - can usually turn it back on, but sometimes it refuses. Usually don't need to reboot to fix this.
Wifi dropping - often have trouble turning it back on and have seen the widget toggle off and on repeatedly by itself. Sometimes have to reboot to fix that.
Mobile Network data (and voice sometimes) dropping - usually have to reboot. I think I may have recovered that once without a reboot, but the other few times it's happened in the past month since it started I have rebooted and that fixed it in all but one of the reboots - one time I rebooted and still had to fiddle with it a bit after the reboot before it came back. That may have been because I played too much with the network settings before the reboot and so had to undo that damage after the reboot. But, definitely rebooting is a fairly reliable step in fixing this problem.
All 3 started happening around the same time which is why I thought it was a software issue (I remember a small update a little over a month ago, but forget the details of it). It's nice to hear that others also have the mobile network problem, but if that is isolated in those cases then maybe I'm not seeing exactly the same problem. But, it is clear that rebooting is almost always required to get my mobile network data back so that again suggests that at least that part is the same as what this thread is discussing.
In looking at the T-Mobile updates page for the S7 Edge I see that the version I have (G935TUVU4APK1) was updated in early November - which tracks when I started having problems, and it includes a fix for "Domestic data roaming improvements", which definitely sounds like they may have played with the radios.
I am so ready for the Nougat update...

should i try 1 more reset

Hi all
My s8 is from Vodafone before i got an update weekend just gone i had problems with my Wi-Fi calling it worked but only problem was that no one could hear me told Vodafone about the problem and was told it be fixed in next update.
Well I get the update just recently but the problem i have now is that the Wi-Fi calling symbol flashes up for a second or two then goes off. I tried using my home internet with WiFi calling on and still won't connect even when my signal goes down to 1 bar still no WiFi calling i have tried resetting the phone but no luck.
So should i try once more and reset phone as a new one? Or is there something wrong with my software?
mimo2008 said:
Hi all
My s8 is from Vodafone before i got an update weekend just gone i had problems with my Wi-Fi calling it worked but only problem was that no one could hear me told Vodafone about the problem and was told it be fixed in next update.
Well I get the update just recently but the problem i have now is that the Wi-Fi calling symbol flashes up for a second or two then goes off. I tried using my home internet with WiFi calling on and still won't connect even when my signal goes down to 1 bar still no WiFi calling i have tried resetting the phone but no luck.
So should i try once more and reset phone as a new one? Or is there something wrong with my software?
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Do you try hard reset from stock recovery if not try this.
The second option if this rom not working properly downgrade your previous version through Odin.
Before do anything make a full backup of your data and internal storage.
Thanks for fast reply.
The problem is it has Vodafone software on there and I can't change it through Odin unless i flash another Rom which i don't want too. I will probably try one more reset and see what happens
mimo2008 said:
The problem is it has Vodafone software on there and I can't change it through Odin unless i flash another Rom which i don't want too. I will probably try one more reset and see what happens
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On sammobile.com you can download a stock ROM for your country and your carrier. This won't void your warranty.
Then check again and if the issue persists, exchange the device to a new one.
I'd try a hard factory reset, download the update, then restore and see how that goes. When I first received the S8 I noticed lagging and stuttering after I upgraded I still noticed it and did a reset. After the update all the stuttering and lagging completely went away
Try putting phone into flight mode then turn wifi back on. See if wifi calling kicks in then. It's too flaky for me being unreliable so have a sure signal at home where signal is poor.

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