Database Users

Strange phone issues with Samsung Galaxy S

Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.

I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.

thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.

Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.

ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.

lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?

Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik

ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)

Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.

lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
Click to expand...
Click to collapse
I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC

setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!

Leaked 2.2 Data Connectivity Issues

I like many followed the instructions on the Leaked 2.2 to install Froyo.
I performing the rooted instructions requiring me to upgrade to Baseband version and verify that it's 2.05.00.06.11. This went fine and I successfully installed 2.2.
I noticed that I was having real connectivity issues. My bars would drop and connection would seem to cease. I often went from 3g to 1x connectivity and my apps could not connect without a reboot.
I reverted back to 2.1 but it kept the same baseband version 2.05.00.06.11.
I am still having the same connectivity issues.
So far I have seen people suggest dialing *288 to update the towers but that didnt work.
Other say toggling airplane mode fixed it for them. This is not a consistent fix for me.
Please add information here so we can try and find a fix.

I updated mine to the leaked 2.2 yesterday and I did lose my 3G for a few hours. I started to troubleshoot afterwards and toggling airplane mode would restore my 3g connectivity. I haven't noticed anything else that is troublesome so far, however, I am also missing some apps in the market.

TritonB7 said:
I updated mine to the leaked 2.2 yesterday and I did lose my 3G for a few hours. I started to troubleshoot afterwards and toggling airplane mode would restore my 3g connectivity. I haven't noticed anything else that is troublesome so far, however, I am also missing some apps in the market.
Click to expand...
Click to collapse
There is a fix for the market problem -
I am trying to keep this thread about the connectivity issues. I suspect the firmware update did something bad. I am not running any roms or updates.

I'll have to try toggling airplane mode, I haven't tried that.
Yeah, I'm having issues too, also video recording has stopped working.
Sent from my ADR6300 using XDA App

Not real sure if this is the same problem or not, but i'll post it here and we'll see. My phone seemed to have ZERO issues yesterday after the move to 2.2. Everything was working great (related to connections)
This morning, my alarm (on the phone) went off at 6:15am and I swiped it and got up, went and took a shower. While I was coming out I heard "Droid..." and was like, well that sux, a random reboot. A couple minutes later I came over to it and it was on the lock screen and the screen was dim like it was about to turn back off. I touched it to swipe and it was locked up and rebooted a second or so later.
Each time it came up, I had an X next to my signal meter and no WIFI or Data indicators. The process "system" kept dying and eventually causing the phone to reboot. I tried going into airplane mode / coming back out, but nothing.
As a last resort (so I could go to work) was to shut it down gracefully (reboots wouldn't let me get to hboot). And go and do a nandroid of the current setup and restore to yesterday right after I switched to 2.2.
After the nandroid finished I went ahead and rebooted it w/o a restore. This time the phone booted normally, no FC's and it's been running since then w/o any connection/reboot issues.
Obviously I'll be paying attention to this. It is actually nice having the "Droid..." so I know when it reboots

Dmtalon said:
Not real sure if this is the same problem or not, but i'll post it here and we'll see. My phone seemed to have ZERO issues yesterday after the move to 2.2. Everything was working great (related to connections)
This morning, my alarm (on the phone) went off at 6:15am and I swiped it and got up, went and took a shower. While I was coming out I heard "Droid..." and was like, well that sux, a random reboot. A couple minutes later I came over to it and it was on the lock screen and the screen was dim like it was about to turn back off. I touched it to swipe and it was locked up and rebooted a second or so later.
Each time it came up, I had an X next to my signal meter and no WIFI or Data indicators. The process "system" kept dying and eventually causing the phone to reboot. I tried going into airplane mode / coming back out, but nothing.
As a last resort (so I could go to work) was to shut it down gracefully (reboots wouldn't let me get to hboot). And go and do a nandroid of the current setup and restore to yesterday right after I switched to 2.2.
After the nandroid finished I went ahead and rebooted it w/o a restore. This time the phone booted normally, no FC's and it's been running since then w/o any connection/reboot issues.
Obviously I'll be paying attention to this. It is actually nice having the "Droid..." so I know when it reboots
Click to expand...
Click to collapse
I havent had issue with the system process dying and rebooting. Just the incredibly annoying fluctuations in the bars and connectivity.
I would go to use my gTalk or gMail and it would say no internet connection. Or if you open the browser. Same thing.

Warning!
Do not start a new thread with problems/questions in Development sub-forum. If you have to start a new thread, please do so in General. Else, post in the appropriate thread to which your problem/question relates. 2nd offense results in 3 day vacation. Thanks!

No data
I updated the radio as well as the leaked 2.2 ROM. I now can't get any data. It will say there is a 3G connection but the market, Gmail, browser won't work. I was previously able to get data I haven't changed anything since.

I thought my data issue was using the Hybrid Altell/VZW prl, but after a *228 option 2 I am still having an issue. It seems to be when I shutdown the phone, turn it back on, the mobile data connection will not turn on. Toggling airplane mode will fix it, or sometimes a reboot fixes it.

Also having 3g/1x/no data issues post update to 2.2
Upgraded 8PM last night, all good until about 10am this morning, realized none of my apps were sync'd, then tried to use Opera/Market/Etc. all saying connectivity issues. The airplane mode on/off seems to fix it, wondering if its a select few and we should reflash or people are experiencing this across the board...

arlindemini said:
Upgraded 8PM last night, all good until about 10am this morning, realized none of my apps were sync'd, then tried to use Opera/Market/Etc. all saying connectivity issues. The airplane mode on/off seems to fix it, wondering if its a select few and we should reflash or people are experiencing this across the board...
Click to expand...
Click to collapse
I had nearly the exact same thing happen to me. Flashed last night and then noticed the problem early today. A reboot of my phone fixed things; I'll continue to watch things closely.

Just got this for the first time as well.
I was just doing some configuration and needed to reboot - after doing so I did not have 3G and mobile network was ON in the settings.
Toggled to airplane mode and restarded - switched back after startup and 3G is back... but still this is troubling (I don't want there to be ANY problems haha)

All my Issues fixed with link @ bottom, thanks adrynalyne!
I take no credit, this is From: http://forum.xda-developers.com/showthread.php?t=737662
Originally Posted by adrynalyne:
Here is a new version that includes the streaming audio fixes.
http://www.4shared.com/file/RjEL6jSz/market_streaming_fix_froyo.html

I am trying SkyRaiders rom to see if theres any improvements. I am on WiFi and its been working good so far. I will know more tomorrow.
Are you just getting the slow downs/disconnects on cell or also on WiFi? I had some weird WiFi issues last night so I thought it was both. Are you all getting it on all data connections or just the mobile network?

Make sure System Select in Mobile Network settings is on Home Only. I did this and I've had zero data connectivity issues with the leak. Had them when it was on Automatic.
Try it out.

I will join in and say I am also loosing 3G...it would be fine for a little then disappear for a while...toggling wifi and airplane mode helps, but I want it fixed and not have to rely on those.

Seems that Sky Raiders Rom has fixed the issues for me.

brbdc said:
Seems that Sky Raiders Rom has fixed the issues for me.
Click to expand...
Click to collapse
Which version? I am using 2.00 and I am having 3G connectivity issues. When I set my mobile networks from automatic to home, I only connect at 1X instead of 3G.
Is this fixed in Sky Raider 2.01?
UPDATE: I should have stated my original problem which was my 3G data connection was shutting down at random and the only way to get it back was to go in and out of airplane mode. I also JUST NOW updated to Sky Raider 2.01 and see that I don't have and data connection at present. A reboot did not work either. I'll keep trying things...
UPDATE2: Got it working...for some reason it was turned off in settings. Appears to be working fine now. I haven't seen any disconnects yet. Fingers crossed...
UPDATE3: It started doing it again under Sky Raider version 2.01. Don't know whether it's the new v2 radio or something with Froyo...

Alleged v2 Radio Problem
brbdc said:
I reverted back to 2.1 but it kept the same baseband version 2.05.00.06.11.
I am still having the same connectivity issues.
So far I have seen people suggest dialing *288 to update the towers but that didnt work.
Other say toggling airplane mode fixed it for them. This is not a consistent fix for me.
Please add information here so we can try and find a fix.
Click to expand...
Click to collapse
It is beginning to look like maybe this is a radio (2.05.00.06.11) problem an not a OS issue. But what I don't understand is why more people have not complained. I do live in a fringe signal area for 3G, perhaps that has something to do with triggering this problem. But I too have found that toggling airplane mode isn't a consistent fix.
If this is indeed a radio issue, then we may have to just live with it until a new radio version is released. Perhaps it would help if more people came forward and shared their experiences about this alleged problem. If it is only a few of us, then what might we have in common???

Lexus One said:
It is beginning to look like maybe this is a radio (2.05.00.06.11) problem an not a OS issue. But what I don't understand is why more people have not complained. I do live in a fringe signal area for 3G, perhaps that has something to do with triggering this problem. But I too have found that toggling airplane mode isn't a consistent fix.
If this is indeed a radio issue, then we may have to just live with it until a new radio version is released. Perhaps it would help if more people came forward and shared their experiences about this alleged problem. If it is only a few of us, then what might we have in common???
Click to expand...
Click to collapse
See here, 99% sure has to do with WiFi. I've been turning off WiFi before I leave the WiFi area I'm connected to and I've yet to loose data connectivity.
If this is all there is, I have a fully working 2.2 on my DInc now...don't really see a reason to upgrade to the official!
http://forum.xda-developers.com/showthread.php?t=741947

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App

Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App

try putting it in airplane mode then turn airplane mode off

imblacklife said:
try putting it in airplane mode then turn airplane mode off
Click to expand...
Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App

I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App

That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.

I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App

I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.

I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.

I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.

Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)

I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App

djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.

mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too

ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Click to expand...
Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.

Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<

Wow, this is really too bad. I was SO excited about this phone...

ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now

kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.

I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

Phone sometimes disconnects when using WIFI

hi, sometimes when i look at my phone, usually after being on wifi the phone shows no bars.
sometimes it comes back on in a min, i tried airplane mode but it wouldnt work. so i restarted it and worked fine.
not sure why it happens, does anyone else have this? could it be due to some Wifi calling setting? not sure why phone seems to just cut off.

anyone have any idea why this may be happening?
does it turn off radio for wifi calling somehow or? just random.

I have a similar issue, but not equal. Sometimes, when I try to connect to the network I always do (home), it simply doesn't work. Scanning - disconnected - scanning - disconnect. Only a phone reset fixes this.
Sheep ROM 2.0
AbyssNote Kernel 2.5

I had a similar issue a while ago and sent Mine back to the seller but the seller claimed neither they nor Samsung could find a problem with the phone. Thankfully The seller sent me a replacement which no longer gives me this problem so it may be the handset, though it could also be the setting/Conflicting app. Someone reported here his problem Was solved after adjusting a w ifi regulating app

i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
Sent from my GT-N7000 using Tapatalk

pinoypower said:
i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Not a user error so need to contact Samsung-don't think is anyway

I have a somewhat similar problem. When I am using wifi for somewhat long time, I am unable to connect back to my 3g. Or if I was on 3g connection and I move out of coverage area for a little more than 10 minutes, I can't reconnect to 3g. Only 3g connection has this problem though, everything else works fine.
If I restart the phone, I can reconnect. Setting to airplane mode and resetting doesn't help. Neither does resetting the mobile network operators.

Yes, the problem seems to be software related since there is no actual problem with receiving 3g/phone.
yesterday i drove back 10 hrs and streamed music/radio the entire way with only a few tiny interruptions in reception.
but often still if i just take my phone out of my pocket, the "phone" part will be off and usually turn back on within 1-2 mins.
but this is quite annoying since sometimes il literally be waiting for 1-2 mins to place a call.
my phone is "not" rooted.

LTE problem after factory reset

Hi everyone,
I have a problem with my S10+. One day, my cellphone didn't work suddenly, at that time I was in the basement of a building.
I have a habit of using my cellphone as a road guide through the map, pasting it on the dashboard of my car, where the tool to attach it is right on the car's AC cavity.Maybe because it's too cold, it suddenly doesn't work, and indeed my cell phone feels very cold and immediately OFF.
I tried to revive, but immediately OFF again, even though it has finished booting. Until I have to go into Recovery Mode and I turn it back on. After a few times such conditions, finally my cell phone can turn on, but the LTE signal does not appear, and sometimes appears but the connection is still very slow.
I try to bring it to the Samsung service center, but only do a Factory Reset. But that problem still occurs until now, and finally I just use Wifi only for its connectivity, But if 2G can still be done.
Do you think anyone can help me with this problem? So that my 4G can be back to normal? I've tried using another SIM card to this phone, it's still like that.

Hopely anyone can help me up

Anyone can help

youfrejer said:
Hi everyone,
I have a problem with my S10+. One day, my cellphone didn't work suddenly, at that time I was in the basement of a building.
I have a habit of using my cellphone as a road guide through the map, pasting it on the dashboard of my car, where the tool to attach it is right on the car's AC cavity.Maybe because it's too cold, it suddenly doesn't work, and indeed my cell phone feels very cold and immediately OFF.
I tried to revive, but immediately OFF again, even though it has finished booting. Until I have to go into Recovery Mode and I turn it back on. After a few times such conditions, finally my cell phone can turn on, but the LTE signal does not appear, and sometimes appears but the connection is still very slow.
I try to bring it to the Samsung service center, but only do a Factory Reset. But that problem still occurs until now, and finally I just use Wifi only for its connectivity, But if 2G can still be done.
Do you think anyone can help me with this problem? So that my 4G can be back to normal? I've tried using another SIM card to this phone, it's still like that.
Click to expand...
Click to collapse
Do you have well configured apn?

D!3G0 #1 said:
Do you have well configured apn?
Click to expand...
Click to collapse
Already..
I have go to service center, but after that ? No impact... My 4G signal still in trouble.