Im in Norway with Telenor subscription. When my Edge+ is LTE/3G/2G (auto connect) Im experiencing several issues:
1. During phonecalls:
- Several times during a call, I can hear the other party, but they can not hear me for several seconds
- The sound become "static", and the phonecall ends.
2. During browsing:
- Page never loads
I cant find any system in these problems, they can happen in places with good reception, or it can be during driving (handsfree).
But all these issues disappear if I set the phone in 2G only, then everything is working perfectly.
What I've tried:
- Reset APN
- Enter APN manually
Any suggestions?
I'm in Norway too but with NetCom. I've used my wife's Telenor SIM card in my Edge+ a few times, not really noticed any difference except for slightly worse sound during calls. Har du ringt Telenor?
I have the same problem. Are you rooted by any chance and have recently installed viper4android?
B3311 said:
I'm in Norway too but with NetCom. I've used my wife's Telenor SIM-CARD in my Edge+ a few times, not really noticed any difference except for slightly worse sound during calls. Har du ringt Telenor?
Click to expand...
Click to collapse
Yes, the Telenor employee just said that he had the same phone without any problems...
rm83855 said:
I have the same problem. Are you rooted by any chance and have recently installed viper4android?
Click to expand...
Click to collapse
No, Im not rooted, and running stock firmware. Ive not installed viper4android. The problem has been there from day one
Hmm... I'm rooted and have Viper. Are you locked to Telenor? If not, try and loan a Netcom/Djuice/Chess/whatever SIM card and test - at least then you should definitely know if it's a device problem or a Telenor problem.
What's your signal strength (Settings>About phone>SIM card status)?
B3311 said:
Hmm... I'm rooted and have Viper. Are you locked to Telenor? If not, try and loan a Netcom/Djuice/Chess/whatever SIM card and test - at least then you should definitely know if it's a device problem or a Telenor problem.
What's your signal strength (Settings>About phone>SIM card status)?
Click to expand...
Click to collapse
I'm not locked, so I will try a simcard from a different operator. When I have auto connect (LTE, 3g 2g) its constantly shifting between H and H+.
Where I'm now, the signal strengt is stable on -51 dBm 31 asu (Mobile network type EDGE).
Switching to (LTE, 3G, 2G) its -65 dBm 24 asu (Mobile network type LTE)
I can confirm having the same issue #2 as OP in Sweden with Halebop as my carrier, but I only got it once and since then there has been several security updates so I though this issue was one of the things fixed (thanks Samsung for not supplying a proper changelog)
I've just tried with two Telenor SIM cards from my wife and son - both work fine. I'd contact Telenor again and ask for real help... Their customer service is dreadful, that's why I switched to NetCom. Lykke til?
I have this problem a few days:
1. During phonecalls:
- Several times during a call, I can hear the other party, but they can not hear me for several seconds
- The sound become "static", and the phonecall ends.
Click to expand...
Click to collapse
And that days i try everything (restart, everything reset, change network modes, remove/return sim card ets). Only calls perfect works in forced 2G mode these days.
Problem solved a few days later by itself.
My phone is rooted, and i have custom kernel.
Country: Serbia, Network: MTS
Hey guys!
I'm having the same problem here on Brazil with carrier VIVO
went to SIM CARD STATUS and it shows signal strenght of -113 dBm, 0 asu
it says mobile network state disconnected
I can't make or receive call and access internet
dannp21db said:
Hey guys!
I'm having the same problem here on Brazil with carrier VIVO
went to SIM CARD STATUS and it shows signal strenght of -113 dBm, 0 asu
it says mobile network state disconnected
I can't make or receive call and access internet
Click to expand...
Click to collapse
I sometimes have the same problem. Called my service provider (Telenor) today. They are going to send me a new SIM-car, going to se if thats help, and Im going to test with anoter service providers SIM-card
Got the new SIM-card last week.. Same problem, people people can't hear me for 3-10 seconds several times during a phonecall. And data seems to "hang" from time to time. Tried a full factory reset this weekend, so are going to test more next week. And then try a Netcom SIM-card
Mojito71 said:
Got the new SIM-card last week.. Same problem, people people can't hear me for 3-10 seconds several times during a phonecall. And data seems to "hang" from time to time. Tried a full factory reset this weekend, so are going to test more next week. And then try a Netcom SIM-card
Click to expand...
Click to collapse
Just to recap
I returned the phone, and I just got an email from the repairs workshop saying it was a warranty. I dont know if I get a new phone, or if they have repaired the old one.
update: got an email from repairs workshop. They did a network calibration and "reinstalled software". After that they tested the phone OK. I think I will get the phone this week.
I have same problem now, only work on 2g. When on 3g phonecalls hanging all the time.
goran9888 said:
I have same problem now, only work on 2g. When on 3g phonecalls hanging all the time.
Click to expand...
Click to collapse
Same problem here.
In general, the problem is not with the sim card neither phone hardware. The problem usually is with any app that we have installed. To ensure this, switch on the phone in SAFE MODE ( safe mode temporally turns off all user-installed apps). To do that:
1. Switch off the phone
2. Wait at least 1 minute
3.Press and hold volume down button AND the power button
4.Once screen lights up, you can release power button but you should NOT release the volume down button
5. Hold the volume down button until you get the lock screen
You will notice there is a Safe mode icon in bottom left of the lock screen.
Now try to do some phone calls and accurate if the phone call sound is ok. If so, you must uninstall all your apps and discover which one is making this problem
flechinha said:
Same problem here.
In general, the problem is not with the sim card neither phone hardware. The problem usually is with any app that we have installed. To ensure this, switch on the phone in SAFE MODE ( safe mode temporally turns off all user-installed apps). To do that:
1. Switch off the phone
2. Wait at least 1 minute
3.Press and hold volume down button AND the power button
4.Once screen lights up, you can release power button but you should NOT release the volume down button
5. Hold the volume down button until you get the lock screen
You will notice there is a Safe mode icon in bottom left of the lock screen.
Now try to do some phone calls and accurate if the phone call sound is ok. If so, you must uninstall all your apps and discover which one is making this problem
Click to expand...
Click to collapse
You are right. In safe mode work normal. Now must check what app make problem.
goran9888 said:
You are right. In safe mode work normal. Now must check what app make problem.
Click to expand...
Click to collapse
Jeez, how are we going to identify this app.. It even might be several....
If you find what app make a problem text here, if i find, i will.
"Jeez, how are we going to identify this app.. It even might be several.... "
goran9888 said:
If you find what app make a problem text here, if i find, i will.
Click to expand...
Click to collapse
Are you talking seriously?? First of all, I think that finding out that the problem isn't neither from sim card or hardware, is a great new, and now you are asking which app YOU have installed is the problematic?! Lol ok, I suppose to believe you're naïve and I can help a bit...
It is not necessarily only one or the same app for both. Sometimes can be one in conflict with another also installed, one in conflict with the specific firmware of each one or one of several app's with low maturity (you can check it in Google play). I can give you an idea: for instance, periscope app is very problematic in android. But there are a lot of a lot problematic app's. So, as they are so much, there is only a solution if you don't have an idea: uninstall all of them ( phone hard reset preferably) and after this, install one by one manually (not restore any backup cause the errors come again). After each app installation, make some calls to check any call sound problem. When you notice the problem in call sound, the cause is in the last app that you've installed immediately before this. For next time, check with attention after installing any app if any problem appear and never install several app's in the same time to have time to notice problems in a narrow way...
Anyway, you can write here your conclusions
voilà
Related
Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!
I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake
me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.
do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike
yes, it was. sorry, i should have quoted the original author (jimwormold)
well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?
jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike
mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike
new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike
I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.
mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw
same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck
Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.
Hello
I've the HTC Jade smartphone since one week, and I'm very happy of this. I love design and multiple functions.
But sometime, I observed a problem with my phone.
It was normally on, no problem with network or others appears, but nobody can phone me or sms me, and I can't phone and SMS. It doesn't work too.
As the network was disfunctionnaly.
A phone reboot resolve the problem, but in one week I oftently had this problem (three times minimum). It's a real problem because I can't know when my phone is "disconnected" or no.
Is there anybody have this problem, and know a fix of this bug ?
Thanks,
Julien.
Do you use SPB Phone suite or similar software?
It happened to me before, if I switched GSM on, did not wait until it is really on and than switched the phone to standby.
No, I don't use SPB Phone or others software for my phone.
I just use ActiveSync for synchronise phone with computer.
Do you switch your GSM network off regularly?
Try hard reset. I think that is a software problem. Are you using 3G network or GSM only?
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
sorry, double post
fenikso said:
Do you switch your GSM network off regularly?
Click to expand...
Click to collapse
No, I never switch off my GSM Network (you talk about Airplane mode ?).
And HSDPA mode and 3G are always activated.
Again now, my phone just have the problem ! I saw that when I wanted to call then it doesn't work.
I must reboot and I lost three calls and one SMS >_<
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
If you do not use any third party software, you can ask HTC support directly.
http://www.htc.com/us/CS_Mail.aspx
Zeganso said:
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
Click to expand...
Click to collapse
Tried that one after whole night in standby. Worked just fine... Device woke up on it's own, delivered the message, played sound, started blinking LED.
C4st92 I have same bag with my O2 Atom Exec, but nobody can`t help me long time
I waiting, waiting long time... and buy new phone - HTC 3G, 2 days ago...and... Oops, i see your news, you make me shook
I hope you can make this bag...and write here about this problem....
I have also both bugs. Yesterday, my jade loose the call and didn't react at any order. I could not abbort the call. Actually after a reset, i was not able to call anybody as a operator failure.
And today after the night, I sent me a sms from the inet and my jade didn't react althrough it was on stand by. After wake up, the SMS was shown.
I have the german version of the jade.
Regards
Hi, I have the same problem with my HTC Touch HD. Only when i set to GSM network is good. Problems are when i use Auto or 3G band. I have this device from 17.11.08. How do You thing, can I replacement for new one? Without waiting for warranty repair?
Sorry for my English.
troxter
How do You thing, can I replacement for new one?
Try But, some shop have rule "If product have problen can change within 7 days from date of purchase with the original receipt only"
I bought this phone in Orange shop. It was upgrade phone.
is it a general bug or depending on device?
I already wrote that I did not encounter this problem in my Jade.
C4st92 said:
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
Click to expand...
Click to collapse
Since hard reboot, my phone has bugg two times.
I'll test to disable HSDPA and test with just GSM/GPRS Network if I keep this problem.
Wait & See
Guys, have you tried to contact HTC directly and ask about this problem?
I am using only GSM network and I did not encounter any of those problems. But if it seems to be common, why not ask them?
I called the german HTC support two days ago and reported the problem. They want to check this. The support has no resposibility to check, they report it to HTC directly and I think they could better speak english than german ;-)
Perhaps it depends of the rom. I have the german rom and using umts.
The problem is very special. If I receive a sms after a certain time (wake off 3h), only LED flashs. When the time is longer (e.g. 6h), the LED doesn't flash receiving a sms.
Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
network problem.. not ur phone's...
pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
I use Vodafone network too,
And ya, i recently i had similar problems as well
i have the same issue too. in fact, a LOT of people have the same issue.
only thing is, it's not a vodafone issue. every service provider will give you the same results (tried and tested).
and everyone in my family has vodafone. it's only my calls that drop. and then they don't connect back, i get the no signal sign, data network mode goes off etc.
try pressing *#2263# and go to select band, then select GSM 900. it works for some people. not for me, though.
Weird!
I've been using this phone for nearly a year now and till date I haven't faced any problems as such.
pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
i am also facing the same prob..very much frustated with this prob..thinking of changing my provider....will dat help??
obviously changing the provider will solve the issue.. I tried using Airtel in my phone but haven't faced such problem.. Problem is only with vodafone ..
I tried pressing *#2263# , and choose the option GSM 900.. And the network went off completely.. weird
Never had any such problems with Vodafone..very stable network in fact..
strange! im using vodafone in bangalore and no such probs!
once or twice lost signal after going to basment and woudnt come back but just restarting solved this! its only happened 2 times in 7 months!
also once had problems with NO SIM but re-inserting solved it!
all in all very stable network with no such probs!
by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.
Mohit12 said:
by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.
Click to expand...
Click to collapse
Well, I too face some of the problems mentioned by you viz. the call answer sliding issue, and incoming calls turn to missed call, though the other person says the phone still rings. Have tried different combinations of ROMs and kernels, but no avail. These happens rarely though. Its irritating especially when it happens when we had to answer an urgent call.
Have you faced this problem while in stock Indian firmware?
nsm1234 said:
Well, I too face some of the problems mentioned by you viz. the call answer sliding issue, and incoming calls turn to missed call, though the other person says the phone still rings. Have tried different combinations of ROMs and kernels, but no avail. These happens rarely though. Its irritating especially when it happens when we had to answer an urgent call.
Click to expand...
Click to collapse
yeah, on eclair it was unavailable. now they say it rings, but i can't answer. so yeah, you and i face the same issues. only thing is, i face it often. like, once a day or something.
Even i face the same problems as said above.. exactly the same.. I tried several ways, i bought an duplicate sim thinking that the old sim must be faulty, but the problem continued.. Really fed up with this phone..
Mohit12 said:
by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.
Click to expand...
Click to collapse
same problem everywhere.....thinking of giving up this phone.but cannot give up due to awesome devs who r making this phone a legend...
I have been using vodafone since i started using cell phone.. Only problem u mite be facing is a network problem.. Theres nothing wrong with the mobile phone.. Some areas in india have a network issue.. In mumbai i get '3.5g'(h+) network on sgs-2 and '3g'(h) on sg3.. If still u think there is a prob with cellphone try other provider (the 1 which has good network in uer area)...:d
This phone is awesome. Just network issue should get solved..
Sent from my GT-I5800 using XDA App
if you cannot slide the green bar to answer the phone, just press the power key when the call is ringing and then home key to turn on the screen. then you can answer the phone
hope this helps..
pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
I also have the same problem....
But everything seems to be working fine when I have Data Network turned off....
Try turning off Data Network....
My phone acts weird on the network mode 'gsm/wcdma(automode)'
It works perfectly when I select 'GSM only'. This means that I have the APNs right
But as soon as I select the automode so that I can use 3g, phone starts acting weird. For starters the internet does not work. I also lose my voice service. The bars show that I do have voice service, but on making any call the call doesn't go through, and on ending the call the call remains on the notification bar. But if I dont end the call, then it does eventually shut by itself (~15secs) and then the bars disappear and I lose service. At this point my phone has automatically gone into flight mode. On turning flight mode off... the cycle repeats (with some exceptions)
1.notification shows service coming back: 3G, full bars for voice service. (Sometimes 3g doesn't appear at all, and at this point internet does not work but I can make calls)
2.but internet does not work (but if I keep trying it might work for a few seconds. Noticed that because network mode is on auto. Notification bar shows switching to GSM, and then back to WDCMA. On repeating this the internet lasted longer ~a min or two)... and then doesn't start at all (basically its very random)
3.make a phone call and call doesn't got through, lose service and goes into flight mode
AP : N900XXUBMJI
CP: N900XXUBMI2
CSC: N900OJVBM15
KERNEL : 3.4.39-16624790 [email protected]#1
I had the same issue on Tmobile, only gsm worked. Even tried creating another APN and still nothing.
are you there guys ??
Does wcdma only mode work well? I don't even use gsm/wcdma mode because its a battery waste juggling that extra variable. Gsm mode only used to be used as a battery saver for many reasons, but since hspa is so abundant and umts is so efficient, I exclusively use wcdma only mode as my battery saver mode. Really need it too since Samsung borked the reception on the note 3 compared to note2. A phone this big and there shouldn't have been any compromise in the antenna department. I am also hoping for a LTE/wcdma auto mode. I know I probably haven't answered your question but it is alternative and personally I think more efficient than gsm mode only considering how well hspa has evolved and the bandwidth on umts is still worlds better than edge or GPRS.
sent from my sm-900t.
@rbiter said:
Does wcdma only mode work well? I don't even use gsm/wcdma mode because its a battery waste juggling that extra variable. Gsm mode only used to be used as a battery saver for many reasons, but since hspa is so abundant and umts is so efficient, I exclusively use wcdma only mode as my battery saver mode. Really need it too since Samsung borked the reception on the note 3 compared to note2. A phone this big and there shouldn't have been any compromise in the antenna department. I am also hoping for a LTE/wcdma auto mode. I know I probably haven't answered your question but it is alternative and personally I think more efficient than gsm mode only considering how well hspa has evolved and the bandwidth on umts is still worlds better than edge or GPRS.
sent from my sm-900t.
Click to expand...
Click to collapse
wcdma and dual mode are making this issue
the gsm mode only works properly . .
if i switch the data off ,the phone works fine
i really don't know what to do
and i have no idea if i void the warranty or not but i unroot the phone and no recovery or root installed now . .
I don't know if you wanna try, but maybe a factory reset will fix your ills. A lot of people, including have been having success with a myriad of issues and factory reset has been fixing it. I am guessing what is loaded at the factory by default has been buggy but the factory reset is loading phones correctly. There are still some bugs here and there even after resetting but the phone has been out less than a month. Need to give Samsung, especially xda devs some time to works some of the kinks. If a factory reset doesn't fix your issue then phone is probably wonky. Also, just to be you are using the correct phone for USA and not a European model?
sent from my sm-900t.
I am facing the same issue. It started today. It doesn't matter what network mode I select WCDMA/LTE/GSM the Phone function doesn't work. The internet works but I cannot call anybody. It just disappears. I can receive calls. I am starting to think this is a bug. I really don't want to factory reset the device. Are there more reported issues of this?
@rbiter said:
I don't know if you wanna try, but maybe a factory reset will fix your ills. A lot of people, including have been having success with a myriad of issues and factory reset has been fixing it. I am guessing what is loaded at the factory by default has been buggy but the factory reset is loading phones correctly. There are still some bugs here and there even after resetting but the phone has been out less than a month. Need to give Samsung, especially xda devs some time to works some of the kinks. If a factory reset doesn't fix your issue then phone is probably wonky. Also, just to be you are using the correct phone for USA and not a European model?
sent from my sm-900t.
Click to expand...
Click to collapse
Sorry I forgot to mention that i made factory reset 3 time and tried to install Stock Rom as well and all of that didn't help . .
Then it serious bug or hardware. Possibly new radio flash might help, but I don't recommend it unless somebody with more knowledge recommend s it.
sent from my sm-900t.
@rbiter said:
Then it serious bug or hardware. Possibly new radio flash might help, but I don't recommend it unless somebody with more knowledge recommend s it.
sent from my sm-900t.
Click to expand...
Click to collapse
Thank you bro I really appreciate your help . .
Now I'm trying to flash another firmware related to my region hope that helps . .
If not I'll take the device to Samsung care
Sent from my SM-N900 using xda app-developers app
I had the same problems and contacted Phone4u and they have given my a new phone as my connection was terrible and my new one works a dream...
Sent from my SM-N9005 using Tapatalk
I did a factory reset and restored most of my stuff.. the phone function is working again. Pain to restore things back though.
xuggs said:
I did a factory reset and restored most of my stuff.. the phone function is working again. Pain to restore things back though.
Click to expand...
Click to collapse
does that help ?
monster007 said:
does that help ?
Click to expand...
Click to collapse
apparently yes.. at least for now.. It may have something to do with the way I changed the network type. Normally if you do it from Mobile Networks> Network mode.. you will be fine but I created a Nova shortcut instead to get to it quickly. This shortcut looks a little different the way it opens the Network mode selection so maybe choosing between LTE/GSM from here screwed it up for me. There is nothing else I did before the phone functionality died on me.
@rbiter said:
Does wcdma only mode work well? I don't even use gsm/wcdma mode because its a battery waste juggling that extra variable. Gsm mode only used to be used as a battery saver for many reasons, but since hspa is so abundant and umts is so efficient, I exclusively use wcdma only mode as my battery saver mode. Really need it too since Samsung borked the reception on the note 3 compared to note2. A phone this big and there shouldn't have been any compromise in the antenna department. I am also hoping for a LTE/wcdma auto mode. I know I probably haven't answered your question but it is alternative and personally I think more efficient than gsm mode only considering how well hspa has evolved and the bandwidth on umts is still worlds better than edge or GPRS.
sent from my sm-900t.
Click to expand...
Click to collapse
I have same problem did u manage to solve it?? And how?
Thanks
No. I can't even get into service mode on my phone through dialer or app. Frustrating. A few people have the same problem not being able to get into service mode. Its a minor inconvenience so I haven't pursued a fix. Dont wanna fix what ain't broken. I am on an int'l rom btw and there is no LTE/wcdma mode either.
sent from my sm-9005.
I have started to experience the same issue, I changed the mobile network type to GSM only and this seemed to help with the quality and connection of calls, having it set to GSM/WCDMA (Auto Mode) causes bad quality of audio/connection of calls, and even sometimes I will hear the number that I am calling ring then it will just stop and I have to end the call.
Any possible reasons for this?
Factory re-set didn't help in my situation.
There is no way to fix it yourself. I had the exact same problem. had to fix it from a shop they have SPT box to fix it. you can do it yourself if you can order it from amazon probably 216 bucks
Just take it to a shop mate.
monster007 said:
My phone acts weird on the network mode 'gsm/wcdma(automode)'
It works perfectly when I select 'GSM only'. This means that I have the APNs right
But as soon as I select the automode so that I can use 3g, phone starts acting weird. For starters the internet does not work. I also lose my voice service. The bars show that I do have voice service, but on making any call the call doesn't go through, and on ending the call the call remains on the notification bar. But if I dont end the call, then it does eventually shut by itself (~15secs) and then the bars disappear and I lose service. At this point my phone has automatically gone into flight mode. On turning flight mode off... the cycle repeats (with some exceptions)
1.notification shows service coming back: 3G, full bars for voice service. (Sometimes 3g doesn't appear at all, and at this point internet does not work but I can make calls)
2.but internet does not work (but if I keep trying it might work for a few seconds. Noticed that because network mode is on auto. Notification bar shows switching to GSM, and then back to WDCMA. On repeating this the internet lasted longer ~a min or two)... and then doesn't start at all (basically its very random)
3.make a phone call and call doesn't got through, lose service and goes into flight mode
AP : N900XXUBMJI
CP: N900XXUBMI2
CSC: N900OJVBM15
KERNEL : 3.4.39-16624790 [email protected]#1
Click to expand...
Click to collapse
Did u bought phone Online?If yes check dialing *#06# your IMEI compare with IMEI number under battery, many people who bought phone online has Super IMEI to remove region lock.
jdomadia said:
Did u bought phone Online?If yes check dialing *#06# your IMEI compare with IMEI number under battery, many people who bought phone online has Super IMEI to remove region lock.
Click to expand...
Click to collapse
The issue I am experiencing is either incoming or outgoing calls on the GSM/WDMCA mode when the audio just goes and then can come back again, no issues like this using GSM only, so my phone has gone for either repair or better still a replacement as the other issue with it is that it is lagging on many occasions even when just moving from screen page, and also when playing mp4 videos.