I am a Noob , and do not know much about the expert stuff most of you guys write about. Please help me solve a problem which I am having with my T-Mobile USA HD2 which I am using in Qatar.
It used to work well without any problem until yesterday when I was trying to load some of my old software (calligrapher, bridge, chess etc which I had purchased for iPaq a fewyears back). The bridge and chess worked fine, but after loading the old version of calligrapher, the screen froze. Soft reset 'red' button did not work, so I did a hard reset using volume control+power button and reloaded earlier software except calligrapher. The phone has started working again, but I started frequently getting an error message stating that "there is a problem with DocumentParser.exe" .The HD2 tries to connect to the Microsoft server, but then the screen freezes. I have to remove the battery and restart, but the suddenly when I am in the middle of something, the screen freezes again. There is a 593kB "DocumentParser.exe" file in the Windows folder of the phone. Will the problem go away if I replace this with another (maybe non-corrupt) file? I did a google search, but could not find the file on the net.
Can anybody please help with finding the file, or maybe suggest another solution?
Your advise will be greatly welcome.
Thanks and Regards
Related
Hi there,
I installed a bunch of stuff on the AKU3.2 Rom H-tec innov / O2 ROM which i found on the ftp and now when i soft-reset the phone, it either gets stuck (in windows) on Today, where it only loads like half of it and is consequently stuck or it resets again...
How would I be able to solve this issue having that it doesn't connect to ActiveSync?
Thanks a bunch,
John
OK let me clarify.... phone is totally unresponsive. I turn it on, HTC Innovation screen pops then the O2 with all the version, it loads windows and you can't really do anything but turn it off... or hard reset which doesn't help because the next time it loads, it just does the same thing...
What can I do
http://forum.xda-developers.com/showthread.php?p=1095452#post1095452
Is the new post! Please take a look at it!
HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance
A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.
Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?
Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.
It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?
As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.
Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).
this will be my 4th fone from t mobile, but unfortunatley is now out of waranty,,,everything was fine and working ok til last week, i used the tomtom on it and left it in the car for a few days, took it out and it wont work at all now..
it switches on and lads up, but as it loads the screen has little lines on the boot up screen , then it shows the windoes screen then i get the main screen,,
as soon as i select a program to use the screen frezes and fades away
and i cant do anything with it unless i remove the battery,,,
can anyone help????
many thanks
this can be either a hardware or software problem.if its a hardware problem you cant do anything about it except getting it fixed.if its a software problem try flashing another ROM or try a hard reset
put new rom in and reset it,,,still the same...
could it be the procesor???
Hi guys,
I had a problem with my HTC Home plugin... I reinstalled another version (hermes 2.1) which didn't work perfectly (no profile icons). I then installed another version (Kaiser) which worked fine. I noticed that I had the other one still in my installed SW list and I removed it.
Apparently something went wrong here because now my phone gets stuck in "enter pincode" screen... the touchscreen responds (ligths up) and the stanby mode works as well but I can't enter my pincode (not even with the keypad). I can't connect to it anymore with my cable.
Anybody any ideas on how I can access my phone again??
Thx!
Berre
Assuming you took a backup before you started playing, I would suggest a hard reset.
You did use one of the free tools available here for backing up, didn't you?
One learns these things the hard way (I speak from experience).
Can you still use active synv?
Smiffy.
Off course I didn't
Well I didn't think I could crash my phone by un/reinstalling a today screen... My only mistake was that I didn't disable it before I started "playing"
Indeed lesson learned, in the meantime I've performed a hard reset and I'm reinstalling all my sw/tweaks
This topic can be removed
Thx
Berre
Hello all, I'm having a problem with my hermes. The buttons from the front (internet explorer, mail, windows phone and so on...) don't seem to work anymore. besides that, when i press power button to turn off the screen, the back light from the phone buttons is still on. I thought it may be a windows problem considering the fact that at the beginning they were working sometimes. After changing windows the problem persists.
has anyone any idea about this?
Sorry if I'm hijacking.... I'm having the same problem. I pulled it apart and checked/reset all of the connectors and still nothing. After a brief moment of pondering I realized it started happening after I had done a sync with my desktop. So I'm thinking that a file got corrupted. I REALLY dont want to have to do a hard reset and reinstall all my programs. Anyone know how I can load just the files that contain the controls?
and yes I checked the other thread but I dont have the white screen, yes I tried the fix anyway, no it didnt work. I'm pretty sure its a software issue. Someone please help us...
Okay, I did a hard reset and still no joy. So I'm guessing this is a hardware issue? Any suggestions?