Related
Hi all, I hope someone can help with this,
I have tried to all O2 using 100 (but this keeps getting disconnected automatically) so I have to call as 0845 number which uses my minutes + I was waiting 30 minutes to speak to someone and when i eventually did get through they hung up (I am well Pi***d off with o2). Anyhow
I want to connect to the net using GPRS, however no GPRS symbol is displayed and if i try, i get a message saying "No moden at above number" any help would be great.
Cheers
Matt
Right, couple of things to suggest.
Firstly (and I know this sounds stupid)....O2 have recently installed new call centre handling "things" which SHOULD route your call more efficiently but as they have been put in by IBM (also, responsible for more recent "good inovations" in O2) the bits aren't working v well! - trust me as I speak from experience and "from the horses mouth" - I work for them!
So chill when you do get through....the staff on the phones are getting major grief from customers, dealers and fellow staff members (mainly store staff) because it's taking ages......It's not their fault!!
Anyway, back to your problem.....you haven'y said whether you got a new connection or an upgrade.....if it's the latter did you ahve GPRS on your previous phone and did it work?
If it's a new connection then GPRS hasn't been provisioned for some reason (although it can tkae 48 hrs max from connection to go through), same goes if it was an upgrade and you never used GPRS on the old phone.
Give me the answeres to these questions and I'll give you my best guess!
Mike
Check settings
I use this site for settings:
http://www.filesaveas.com/index.html
I would also suggest that you check that GPRS has actually been enabled by O2 for you. I had problems with MMS not being enabled although I HAD asked for it.
Thanks Mike for your responce, and I promise not to go ape at your colleagues.
I have a new account with O2, connected today, however seems strange that it could take upto 48hrs to get GPRS active, I was recently with ORANGE and as soon as I activated the phone (a SPV) the GPRS was active there and then. Ah well I will wait the 48hrs and hopefully it will come active sometime soon.
As an O2 employee, you may be able to assist on this query. As a paymonthly customer on O2 400, I am supposted to call 100 from my XDAII to call CS, but when I do this I get disconnected automatically as if the number is dead, any ideas?
Many thanks for your help.
Matt
An update on the aboe. I have managed to sort this problem out, I did a soft reset and when rebooted I noticed the phone settings were on Germany, changed it to UK and GPRS works fine.
Matt
for anyone searching with this problem
MODEM NOT FOUND AT DIALED NUMBER
1. phone CS on 0845 and make sure GPRS is on! (APN provisioning for mobile web access (you can 'check' on the 100 number, but they can't turn it on for you)
2. 3.30pm is the 'switch over' time, so soft reboot after this time each day (
up to 24hrs) ...... phone again if still not on !
3. GERMANY is default if you go to MY XDA - connections. it will always be on Germany. but the wizzard should of set it to UK when you first set it
Do you have the correct settings for wap over gprs, email over gprs using O2 payg sim with free gprs pages and wap.
Is there any portal to get the settigs to the O2 phone directly?
Right - I've just spent half the day trying to configure my Unlocked XDA2 for the Orange network.
Making and taking calls - fine.
Sending and receiving texts - fine.
SMS, MMS, WAP, The Internet, Pass-thru activesync etc - you ARE joking aren't you!
I've follwed various Smartphone based help posts, but alas they are little use, as the Pocket PC is a very different beast, and even knowing the settings doesn't help, if you don't know where to put them etc (the XDA is totally different for setting up compared to a Smartphone).
So PLEASE - can someone, in plain english, simple step by step settings, help me get my XDA to fully work for all things, on the Orange Network please..?
Also, is there any easy way to get rid of the O2 Custimisation, and just have a standard Pocket PC theme?
o2 stuff if you mean on the today screen can be changed under settings and today screen there you can disable stuff you dont want there
if you mean in programs then you just delete programs you dont want in uninstall or in \windows\star menu\
about orange settings then i recommend you ask orange
since they sell the xda2 under the name SPV M1000
and since no operator have all that special ways of handling all that stuff
all you need is the info of what orange use
sms is a number in the settings which need to be set
most cellphone companys i know off auto adjust this though not sure about orange
MMS, WAP, The Internet(gprs)
you setup under settings\connections\connections and add the interfaces and enter the access points orange use
Pass-thru activesync
is something you activate on the pc in activesyncs options
I rang Orange, who put me through to Fax and Data, who in turn put me through to the ever so helpful Mandy in Level 3 Support, who rang me back on my home number, and spent the next twenty minutes helping me set it up.
It helped immensely however, that I had already fiddled on and created some of the stuff needed.
So far, I have yet to figure out how to get it to use my ActiveSync pass thru however, as it insists on making a GPRS connection, when in the cradle.
I have also not got it to Sync via Bluetooth yet.
And two curious things.
Despite my numbers being in a format +44 7736 111 111 (made that up), when I go to send an SMS, and use the contacts function to locate the number, it instead inserts it into the To Field, with the preceding + dropped off, and thus it wont send.
Lastly, despite being a new XDA2, its a US ROM version, and only radio version 1.05 - handy, in that it meant I could unlock it straight away, but curious, as a European market, that I receive a USA ROM - maybe its to do with the UK shortage.
But does anyone know how I set it up for a Pass-thru, and also how, or why, it drops the prefix + symbol from sending SMS, and thus causes it to fail unless I manually insert a +
Cheers.
about the +44 thing then make sure you have chosen the right country in settings that solve such issues most of the time
about pass though then now we are talking home and internet
it got some setting where you can choose if you are connected to home as in bluetooth usb or wifi or the internet if it think it's on the inetnet it will always use the grps
have bought an exec to use with my 3 sim on three network , has anyone any sites that have the 3g gprs settings etc mms files etc to set it up as three customer services just laugh and say, ooo we dont sell that fone , dont know good luck.....
any help would be great
thanks
I don't think that phone can work on 3 network. I think it is of an complete different 'frequency'. Can you make/receive phone calls using the 3 sim?
yes, calls work etc not tried a video call as yet but i know lots of fones dont work at all with the 3 sim but the exec does
Same here
I have been using O2 XDA Exec on 3UK. Same problem can not set up the GPRS or the MMS.
Help needed please.
weird thing has happened, flashed with the qtek rom and now it says i have down loaded an illegal rom and just reboots and resets , so i align screen, it customises then reboots and then shows illegal rom notice again, anyone had this or have i missed it in the search pages
Re: Same here
Tunndoc said:
I have been using O2 XDA Exec on 3UK. Same problem can not set up the GPRS or the MMS.
Help needed please.
Click to expand...
Click to collapse
You can input all the settings, but I can't seem to be able to access the 3 portal.
In settings, connections tab, connections
advanced tab, select networks
new, and input the relevant info from here:
Data accounts: Create one called 3 GPRS.
APN: three.co.uk
Username:
Password:
Login request: Off
Allow calls: Automatic
IP address:
DNS address:
Authentication: Normal
Data compression: Off
Header compression: Off
MMS settings can be entered via outlook menu
gateway: http://mms.um.three.co.uk:10021/mmsc
proxy: 217.171.192.2
port: 8799
(account is the 3UK avvount above)
Not sure if u need to input the Video gateway.
If anyone know how to actually open the portal, plz help,
I think the problem is that the page detects what device you are using, and an exec is not on their list.
My A1000 uses Opera so it cant be that much different...
Thanx Aristotle
3GRPS seems to work ok, considering that on EXEC it will not display any service pages still but does connect to 3.
Though the MMS settings are not working. I am not able to download my MMS messages and send either any suggestions.
Thankyou in advance
In Australia, so for we have got the Universal to connect to planet3, 3G for internet access, and video calling. We still have not managed to get it working for mms, and video streaming.
guinevere said:
In Australia, so for we have got the Universal to connect to planet3, 3G for internet access, and video calling. We still have not managed to get it working for mms, and video streaming.
Click to expand...
Click to collapse
Oh that's good, is there anything special you need to do to access planet 3? because I can connect, but can't load any pages.
I guess the video streaming is to do with the hutchkey plugin(???)
Aristotle, you're in the UK, and it's all firewalled on 3, so I wouldn't get my hopes up. I know things are different in Australia (from the 3g forum).
That's why I left for t-mob: the irony is that the network that claims to be the most hi-tech is in fact the most low-tech of them all. On t-mob web and walk pro and the exec, you get full internet access (no restrictions), with infinite bandwith. That means during the day I remote-desktop to my home machine over 3G, then when I go home it switches calls to skype (I turn gprs off and wifi on), never worrrying about the bills. Try doing that on 3. :-/
lol.....well in australia we only really have one option for 3G at this stage, and thats 3.
walk into an optus store here asking about 3G, and if your lucky they know what your talking about, and at best they might be able to tell you that the broachers are coming.
Vodafone here, well not bad, but ask them anything outside what there trained to know and you might as well be talking egyptian.
telstra....lol....almost as bad as optus.....
Give us another 3 yrs....
mdaexecfan said:
Aristotle, you're in the UK, and it's all firewalled on 3, so I wouldn't get my hopes up. I know things are different in Australia (from the 3g forum).
Click to expand...
Click to collapse
Yeah, I know, thanks =/ it would be nice to see the F1 news and footie scores whilst on the train...
Used to be on T-mobile but it's reception was (and still is) awful where I live, drops more calls than 3.
Yep, wouldnt it be great to have a program that would have all the F1 details for the season and also sync options to get all the latest news, minute by minute race and qualifing updates....mmm....sounds very viable
sms
Hi guys,
Im also having a similar dillema to you guys.
Bought an SPV M5000 from ebay and unlocked with buzz's tool, but now using my 3 sim card I cant send any sms, or send/recieve any mms.
Im thinking I may just sell the phone on, wait until my contract expires, and get a new one on a proper contract with orange or O2 becuase im addicted to txting and its getting a bit annoying constantly swapping my sim into my A1000.
Thanx
sms
Hi guys,
Im also having a similar dillema to you guys.
Bought an SPV M5000 from ebay and unlocked with buzz's tool, but now using my 3 sim card I cant send any sms, or send/recieve any mms.
Im thinking I may just sell the phone on, wait until my contract expires, and get a new one on a proper contract with orange or O2 becuase im addicted to txting and its getting a bit annoying constantly swapping my sim into my A1000.
Thanx
omg
no offence, but...
universal is a 3g compatible phone - it will work with 3, vodafone 3, Australia 3, etc - it is designed to do that.
secondly - use the http://mobile.three.co.uk/hb/7600/HutchKey as access to the portal - just make it your homepage. this one is for nokia, it works with me.
re sms - check the sms centre!!! thats all you have to do - call the support and they will give you the number.
confused
sorry to seem really thick ( I probably am), but where is the setting to change sms centre number on the unversal. Ive been through all settings and cant find it. I dont remember changing this on my A1000 when I flashed it with the non 3 Uk F/W
I've been told about this 3 network not compatible with any other phones except the phones that cames together with the package. I wonder why is it so? I mean, others are trying to lock the phone, so that it can't be used with other network. But locking the network to a certain phone doesn't make any business sense.
However, I've recently had a look on my friend's 3 network phone. And it seems that the phone main screen is flashing advertisements constantly. And, as far as I know, this 3 network is the cheapest to maintain so far, that's why many seems to be using it.
So, my current conclusion is that, they need a phone that has the ability for them to flash advertisements, if not, they won't let you have the cheap network rate without the ability for them to flash advert.
igs said:
omg
no offence, but...
universal is a 3g compatible phone - it will work with 3, vodafone 3, Australia 3, etc - it is designed to do that.
secondly - use the http://mobile.three.co.uk/hb/7600/HutchKey as access to the portal - just make it your homepage. this one is for nokia, it works with me.
re sms - check the sms centre!!! thats all you have to do - call the support and they will give you the number.
Click to expand...
Click to collapse
Hi igs, I can access some pages on planet 3, but not others, if I try for example the link you give for nokias, I get an error message (see below, sorry for the small image, can't find the right screenshot programme)
However, I can access some pages, e.g. checking my balance (see below), by typing the link. and if I click on the links from there, I can open some pages but not others.
These are my settings
I have APN: three.co.uk
Username password and domain are blank
Use server assigned IP address in TCP/IP and Servers
And nothing checked for proxy settings
Any ideas? Could it be that you have some plugin that I don't? Thanks....
Also ai118, I didnt need to specify a sms centre, it did it automatically...
hanmin said:
However, I've recently had a look on my friend's 3 network phone. And it seems that the phone main screen is flashing advertisements constantly.
Click to expand...
Click to collapse
I think that might be a 6280, you can turn those 'adverts' off
My friend recently bought an hd mini today, and all seems to be working well - except the sending of sms messages. texts can be received, and phone calls made and received.
I tried installing the Zeynee "disable htc messaging" tweak for manilla 2,5 but it still wouldn't send.
the phone is running manilla 2.5.3, and the offical rom 1.07 WWE. I'm adverse to installing a custom rom on his phone as it could be more trouble than its worth.
he's already been in to the shop where he bought it (network providers shop) but they couldnt find anything amiss in the settings. I compared his settings to that of my hd2 on the same network and it seems in order. there was no entry in the message centre number field, although as stated before texts were arriving. I tried setting it to the same as mine but they just hung in the outbox.
has anyone had a similar problem and knows how to fx it?
network is Sure on the isle of man, if it's any use.
I noticed my mini wouldn't send sms, if the country is entered with two leading zeros "0049...", but sends without trouble, if the number is entered like "+49...", although both ways should work fine
Hi guys.
Really sorry about this but I am at the end of my tether with this!
I run my own IT support company and one of the things I do most is Blackberry and iPhone Exchange email syncing. While both of those work brilliantly, I have had users having loads of issues getting their Windows Mobile devices working easily. Luckliy only one or 2 have these devices but more are asking....
I resorted to retiring my Bold 9000 and got a brand new sealed HD2 on the UK T-Mobile network today. First thing I did was get a sim unlock code and that went through first time (using my working o2 SIM from my BB). However, I couldn't make calls so after I spoke to o2 I got in to the Phone, Network settings and with the Network selection on auto, the preferred networks list was blank. Clicking the preferred networks button brings up the list of preferred networks, ticked o2 - UK and ok'd it. Goes back to main network screen and still blank. Clicking Find Network then brings up cannot register on selected network.
Changing automatic network selection to manual, selecting )2 - UK and ok'ing that brings up the same 'cannot register on selected network error. So, after coming here, I stuck on the HSPL 1.42, then upgraded to RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
That went on fine and after wiping to factory to make sure I sent through the set up. Same errors and still can't make receive calls.
Stuck on the 2.08 hspl for the hell of it then upgraded to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Guess what? Exact same problems! I spoke to o2 support and they were pretty useless. Explained that it was sim unlocked and on a generic firmware. They said that T-Mobile do something weird with the HTC and I should try calling HTC tech support, who are now closed...... I am not sure HTC will be of any help anyway as I can't exactly go telling them I have stuck on the HSPL and a non-approved firmware for what was the originall carrier!
Help please anybody?? I have googled and googled but haven't found anyone with the same problem, I might be being blind. BTW, what I guess is the antenna icon has an exclamation next to it
Thanks,
Nick
Quick update. Housemate got back so I nicked the Vodafone UK sim from his iPhone and stuck that in the HD2. Same problem, won't register on Vodafone either. Anyone?
Got annoyed. changed the SPL back to the standard 1.42. Installed the latest T-Mobile official firmware. Same problems. Do I have the only HD2 ever to be doing this? . I don't have a T-Mobile sim to hand and the nearest store is miles away sadly.
Does your phone app not work at all ?
How do you know unlock code worked ? so far every sim you tried has failed.
Where did you get the unlocking code from ?
How did you use it ? meaning how did you input it ?
Verdict so far, if a t-mobile sim card works then unlock was a fail !
Ok referring to your network selection, for the UK, you should have it set to Automatic, it will then use the network associated with your sim.
referring to your call problem, does the phone still work with the original t-mobile sim?
if so it sounds like your unlock code didnt work.
if your phone no longer works with the original t-mobile, I should think something has gone wrong with the radio software you have installed on the phone. Try going back to the stock htc/radio rom. If that doesnt work then the phone probably needs to go back to t-mobile for repair, at this point you tell them "it just stopped working"
have you tried to run the connection setup wizard?
settings - menu - all settings - connections - connection setup
if there isn't one, connectionsetup is available as a cab.
Hi guys. It was a brand neww, sealed box HD2, but from T-Mobile. No SIM with it at all or I would have been trying that too of course .
Regarding how I unlocked it. I paid an ebay seller to give me an unlock code. When I fist put on 02 SIM in the phone it wafffled on about being network locked basically and had a field to enter the unlock code. Entered the code given to me via the Ebay unlocker and never got that message again on the screen. Is that wrong somehow?
Manual network, auto network, selecting carrier etc all of them make no difference. I am off out now but have found a local store with PAYG T-Mobile sims in stock so will grab 1 later today and see what happens then.
Will update/bore you all later!
Cheers,
Nick
Right, case closed. I got the T-Mobile sim and stuck it in. Showed up with T-Mobile on the scren and a good strength signal. Tried to make a call, dropped back to the home screen almost straight away. I had full data access though. Spoke to T-Mobile who informed me that my brand new, sealed box HD2 was blacklisted and I could do nothing with it!
Vodafone and O2 just flat out don't let you register the handset on their network if is it blacklisted it would seem.
Contacted the seller and he has arranged a refund, but the refund is showing as 'pending' so I am not going to return the phone until I see it physically in my account.
I have to be honest and say that this is actually a good thing as despite HTC doing all they can to make the Win 6.5 on there look less dog-like, the overall UI is still pretty awful. Now,this phone with Android 2.1 on it might be a dfferent matter! Back on my Bold 9000 for now......
Cheers,
Nick.
I am sorry to hear about that, looks like to you got hit by some sort of scam, probably resealed a second hand or refurbished unit into an original box and sold it as new.
regarding the UI of the htc devices, I am not really sure why you think this, htc hd2 uses htc sense which is the same ui as on the android htc phones. The only windows mobile thing you should really see is the start menu which has been praised as being a very good replacement for the old start menu. even all the settings windows are run through the htc sense ui so i am really not sure what you are complaining about :S
If you dislike the top bar/bottom soft buttons, there have been a lot of modifications to these in more recent hd2 roms, maybe you should to take a look at the roms section to see some pics.