Hi guys.
Really sorry about this but I am at the end of my tether with this!
I run my own IT support company and one of the things I do most is Blackberry and iPhone Exchange email syncing. While both of those work brilliantly, I have had users having loads of issues getting their Windows Mobile devices working easily. Luckliy only one or 2 have these devices but more are asking....
I resorted to retiring my Bold 9000 and got a brand new sealed HD2 on the UK T-Mobile network today. First thing I did was get a sim unlock code and that went through first time (using my working o2 SIM from my BB). However, I couldn't make calls so after I spoke to o2 I got in to the Phone, Network settings and with the Network selection on auto, the preferred networks list was blank. Clicking the preferred networks button brings up the list of preferred networks, ticked o2 - UK and ok'd it. Goes back to main network screen and still blank. Clicking Find Network then brings up cannot register on selected network.
Changing automatic network selection to manual, selecting )2 - UK and ok'ing that brings up the same 'cannot register on selected network error. So, after coming here, I stuck on the HSPL 1.42, then upgraded to RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
That went on fine and after wiping to factory to make sure I sent through the set up. Same errors and still can't make receive calls.
Stuck on the 2.08 hspl for the hell of it then upgraded to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Guess what? Exact same problems! I spoke to o2 support and they were pretty useless. Explained that it was sim unlocked and on a generic firmware. They said that T-Mobile do something weird with the HTC and I should try calling HTC tech support, who are now closed...... I am not sure HTC will be of any help anyway as I can't exactly go telling them I have stuck on the HSPL and a non-approved firmware for what was the originall carrier!
Help please anybody?? I have googled and googled but haven't found anyone with the same problem, I might be being blind. BTW, what I guess is the antenna icon has an exclamation next to it
Thanks,
Nick
Quick update. Housemate got back so I nicked the Vodafone UK sim from his iPhone and stuck that in the HD2. Same problem, won't register on Vodafone either. Anyone?
Got annoyed. changed the SPL back to the standard 1.42. Installed the latest T-Mobile official firmware. Same problems. Do I have the only HD2 ever to be doing this? . I don't have a T-Mobile sim to hand and the nearest store is miles away sadly.
Does your phone app not work at all ?
How do you know unlock code worked ? so far every sim you tried has failed.
Where did you get the unlocking code from ?
How did you use it ? meaning how did you input it ?
Verdict so far, if a t-mobile sim card works then unlock was a fail !
Ok referring to your network selection, for the UK, you should have it set to Automatic, it will then use the network associated with your sim.
referring to your call problem, does the phone still work with the original t-mobile sim?
if so it sounds like your unlock code didnt work.
if your phone no longer works with the original t-mobile, I should think something has gone wrong with the radio software you have installed on the phone. Try going back to the stock htc/radio rom. If that doesnt work then the phone probably needs to go back to t-mobile for repair, at this point you tell them "it just stopped working"
have you tried to run the connection setup wizard?
settings - menu - all settings - connections - connection setup
if there isn't one, connectionsetup is available as a cab.
Hi guys. It was a brand neww, sealed box HD2, but from T-Mobile. No SIM with it at all or I would have been trying that too of course .
Regarding how I unlocked it. I paid an ebay seller to give me an unlock code. When I fist put on 02 SIM in the phone it wafffled on about being network locked basically and had a field to enter the unlock code. Entered the code given to me via the Ebay unlocker and never got that message again on the screen. Is that wrong somehow?
Manual network, auto network, selecting carrier etc all of them make no difference. I am off out now but have found a local store with PAYG T-Mobile sims in stock so will grab 1 later today and see what happens then.
Will update/bore you all later!
Cheers,
Nick
Right, case closed. I got the T-Mobile sim and stuck it in. Showed up with T-Mobile on the scren and a good strength signal. Tried to make a call, dropped back to the home screen almost straight away. I had full data access though. Spoke to T-Mobile who informed me that my brand new, sealed box HD2 was blacklisted and I could do nothing with it!
Vodafone and O2 just flat out don't let you register the handset on their network if is it blacklisted it would seem.
Contacted the seller and he has arranged a refund, but the refund is showing as 'pending' so I am not going to return the phone until I see it physically in my account.
I have to be honest and say that this is actually a good thing as despite HTC doing all they can to make the Win 6.5 on there look less dog-like, the overall UI is still pretty awful. Now,this phone with Android 2.1 on it might be a dfferent matter! Back on my Bold 9000 for now......
Cheers,
Nick.
I am sorry to hear about that, looks like to you got hit by some sort of scam, probably resealed a second hand or refurbished unit into an original box and sold it as new.
regarding the UI of the htc devices, I am not really sure why you think this, htc hd2 uses htc sense which is the same ui as on the android htc phones. The only windows mobile thing you should really see is the start menu which has been praised as being a very good replacement for the old start menu. even all the settings windows are run through the htc sense ui so i am really not sure what you are complaining about :S
If you dislike the top bar/bottom soft buttons, there have been a lot of modifications to these in more recent hd2 roms, maybe you should to take a look at the roms section to see some pics.
Related
Firstly, hello everyone.
I recently bought the Orange SPV M3100 on eBay, and can not for the life of me get it to connect to Vodafone with my contract SIM.
So far I have:
-Sim unlocked and superCID'd the phone.
-Installed WM6 (via CUSTEL).
-Tried 3 different Radio versions.
-Attempted to install Vodafones official update (which failed for reasons unknown).
-Played around with just about all network settings.
Basically, the device acts as if it's trying to connect to the network, but doesn't (PC speakers pick up inteference etc).
With automatic network selection it just doesn't do anything.
With manual network selection it gives all four big UK providers (allowing for signal - I live in the North York Moors) including Vodafone, but won't connect to any of them.
If I click 'set networks' I get a HUGE list of providers. Vodafone UK (if it appears at all, for some reason O2 and TMobile seem to appear on the list more often) is nearly always unchecked at the bottom. Checking it doesn't fix the problem. When I go back there later it has sometimes lost that setting and Vodafone is unchecked at the bottom again.
I should probably mention that any setting I change here results in a 2 minute "Sending new settings to the network", and on a couple of occasions has caused it to crash.
If I go onto band settings, originally they were both set to auto. Infact, I've just gone onto it as I type, and they have gone back to auto. Before it had got stuck on GSM/UMTS band type 'GSM(900+1800)+UMTS(2100)' (gave an error message unable to change band etc if I tried to change it to anything else). I cannot change the network type or GSM band otherwise without the same error message appearing.
So anyway, as you can see I've gone through a lot and read a lot unlike your typical n00b, and my prospects with this new phone are bleak.
Can anyone help me or suggest anything else that could get this phone onto Vodafone?
I have a worrying thought that this phone could have originally been half-inched (the eBay seller seemed a tad on the dodgy side), been reported, and is now serial-blocked from UK networks, if that's possible?
[edit] I don't know if they are or can be serial blocked, but in which case, assuming you trust and sympathise with my story, is it possible to hack & change the serial number?
Sounds possible that its been blocked. Yes there is a way but you probably won't find any help on this site to do it as it is illegal. Thats not to say you can't search the site, you may find something that may help... Search is your friend...
Cheers...
Yeah reading into the problem reveals a possible 'IMEI' block.
Time to contact the ebay seller I think.
Have spotted an obvious hole in my theory:
The thing came in it's original box (s/n sticker confirmed) with all manuals and accessories.
So back to original problems; is there anything else I have missed?
[edit]
Phone is unblocked according to http://www.amta.org.au/default.asp?Page=405.
So unless they're wrong, why can't I connect to Vodafone and what else can I try?
did you try *#06# on the phone to be sure the S/N on the stickers and phone is the same as the actual phone S/N?
Yes, they are.
Would Vodafone be of any help on this issue?
Depends if they supply that model of phone.
Do you have a network configurator app cooked into the rom you are using or are you using a stock rom?
Might be an idea to look for a network configurator cab if you're using the stock rom and see if that helps. Also if you are using a stock rom, and its not setup for vodaphone, it MAY (don't quote me on this) be affecting the network settings and making it incompatable with the carrier you want.
Just a thought...
I'd also try to run the sim unlock app again, just remember it has to be the SPL that was supplied with the sim/cid unlock tool. Make sure you install Hard SPL V7 back after checking this...
vodaphone will help you if you ring them up using a the sim card in a working phone and ask them to check if its imei is blocked, they do it totaly free of charge.. had to do this with a viewty i bought from a work buddy shorty before he forgot to tell me he did not pay the contract bill and t-mobile blocked it. well annoyed, but they told me it was reported Lost or stolen.
found a few places on the net that offer a check for £10 sod em lol
luckly got me cash back selling it for parts hehe
What a bloody carry on!
Vodafone told me it was blacklisted; reported stolen.
The eBay member is highly upset at being called a theif and very convincingly tells me otherwise (I'm 90% sure I can believe his story, and feel bad for my accusation).
Orange (of whom I'm not even a customer) then tell me "I'm sorry it's blacklisted for an unknown reason ... <click-click> ... there you go sir I've removed it from the blacklist!"
Well, if it starts working again in the next 48 hours I couldn't give a monkeys what's gone on. I just want the bugger to work!
the only reason that a phone would be blocked is if it was reported.......have you tried another sim from o2 or orange etc.
the question has been asked before about imei changing and as you know its illegal,but can be done so if all else fails search elsewhere,not here, i would suggest that unblocking a phone is never likely to be an achievable goal.the networks are not known for their magninimity
Hi there,
I am confronted with a big issue which affects my ability to place or even receive calls: I cannot connect my HTC HD on the Orange Network anymore.
Two weeks ago I was on the road using TomTom and suddenly Windows Mobile told me that the distant server was disconnected and that I was not connect to the network anymore. Each time I am trying to get a connection, I can see that the mobile detects a network, tries to register (I even can see the Edge icon and some network bars) but always fall back to the 'not connected' icon.
The weird thing is that the mobile detects all the networks it is intended to: Orange, Bouygues and SFR (the three main operators).
Since that day, I have tried everything to re connect the mobile on Orange network but nothing was successfull:
- many and many reboots of the mobile,
- I have suppressed the Orange network connection in the connection wizard and then re created it.
- I have switched the network connection to manual and tried to connect manually: as for auto mode, it displays the following message:
"cannot connect to the selected network. Choose another network or stop you data connection and try again"
- I have switched the band mode from auto to "GSM (900+1800)"
- I have done hard resets
- I have changed the ROM two times: the first one for an up to date Mia and the second time for a Rhodyum 1.1 (the one I am using now).
- I have called the hotline to check if the problem is coming from their devices ; apparently not the case
- I have put my SIM card on another mobile and its working. A different SIM on my HD is not working. I even have changed my SIM card !
I am really desperate now because I do not know where the problem could come from. Should I do something else ? How can I be sure that it comes from my mobile ?
Thank you for your help
Yesterday evening, I have tried to restore stock SPL1.14; It did not work either
Nobody can help me or just give me clues to solve the issue ?
What is your SN? Is a 84x? See here: http://forum.xda-developers.com/showthread.php?t=476139 could be an RMA candidate, read the thred
OK, here's the short answer:
your phone's a nicked device and it's on the IMEI blacklist.
the other possibility is that the contract didn't get paid off so the provider blocked it because of that.
I'm generally always right on this - go get a CheckMEND report from here: http://www.checkmend.com/uk/public/check_start
Your IMEI goes in the Identifier box.
I appear to be having the same problem, I checked via that site and it didnt flag anything up, it was all clean. The problem started yesterday afternoon.
I've tried an O2 sim card in there which works, and someones elses Orange sim card in there, which doesnt
Orange have confirmed the phone is blacklisted, even though the site said it wasn't.
Taking my frustrations out on the 'legitimate' Ebay seller as we speak and searching for a replacement.
the same story
Hi i got the same story but i was using the phone for 7 months and after one day no service... how is that possible? and how i can sort it out? i bought it on ebay its possible that as you sayed contract is not payed... but what i can do? if the imei its black listed if i change imei will unblock the phone? phone had simlock on orange now iam using o2 i think after or now when i upload new rom imei changed for extra 2 digitals 01... i tryed
WST v4.2.2 setup problem with comunication :/
HTC imei Update Wizard the same problem cominication... any advice? servis will help?
i upload rom oficial one mayby i will nee to upload diferent one?
JM7 said:
Orange have confirmed the phone is blacklisted, even though the site said it wasn't.
Taking my frustrations out on the 'legitimate' Ebay seller as we speak and searching for a replacement.
Click to expand...
Click to collapse
the problem is if this "legitimate" ebay seller, sold it to you before the contract was paid to orange, legally the phone belongs to orange, therefore you've bought stolen goods. Hope you used Paypal, they might offer some protection.
alexpetrucci said:
the problem is if this "legitimate" ebay seller, sold it to you before the contract was paid to orange, legally the phone belongs to orange, therefore you've bought stolen goods. Hope you used Paypal, they might offer some protection.
Click to expand...
Click to collapse
what about if i was using phone for half year and everything was ok and not its happen?
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
Click to expand...
Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
Click to expand...
Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
Click to expand...
Click to collapse
Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Click to expand...
Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
Click to expand...
Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.
I purchased an HD2 from eBay, it was locked to T-mobile. I immediately purchased an unlock code, installing my old iPhone sim (making O2 aware of what I was doing) and punching in the unlock code. All appeared well, however it won't connect to the telephone network. I'm getting the GSM icon and I can strangley check emails when out and about sometimes. But I can't make nor receive calls.
I've taken the T-mobile ROM off and replaced it via HSPL with ...
RUU_Le2_UK_1.43.206.4_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
Which is the standard O2 ROM. It throws up the following error when searching for networks and trying to connect to O2.
"cannot register on selected network, choose another network".
I've tried everything and I'm just about losing it, smashing the phone passed my mind at one point.
I've tried my sim in another O2 HD2 and it worked fine, on all account. His O2 sim didn't work in my phone, which is annoying. So the issue is with the handset.
Before I go insane, I don't suppose someone knows a very easy solution to this issue?
Regards,
Sii
Info....
OS Version - 5.2.21864 (21864.5.0.81)
Manilla Version - 2.5.192.02525.0
ROM Version - 1.43.206.4 (70315) WWE
Radio Version - 2.04.50.22_2
Protocol 15.26.50.07U
It's sat next to me on the desk with an exclamation mark on the network icon but the mobile web icon is connected.
Very srtange.
automatic network selection brings back a failure to connect, however manual selection brings back all UK providers, selecting O2. I get "cannot register".
I wonder if it's something to do with O2 barring the handset? Brand new before I opened it. Also it was locked to T-mobile.
There must be a very simple explanation for this I hope.
Sounds like you may have to contact T-mobile for an unlock code.
TomH01 said:
Sounds like you may have to contact T-mobile for an unlock code.
Click to expand...
Click to collapse
I've paid this company ....
[unlockdata dot co dot uk for a code and have used it, however that does appear to be the issue from what I can see.
They sent me a code, when placing my O2 sim in the phone asked for it, I entered it and all appeared well. However it must not be the case deep down in the phone somewhere.....
are you sure it hasnt been blocked by t-mobile? Could well be an insurance scam: data usually works on blocked phones whereas GSM doesn't.
Well I've took my O2 sim card out and stuck my T-mobile one back in and the T-mobile one works and the O2 one doesn't, but I can't make calls.
Did some diggging that this ....
I've not been able to use the phone due to it actually being barred from service. Please use the below link ..
www . checkmend . com / uk / verify
With the certificate ID of - CM4510856-D4848
Looks like it's not stolen or lost, but just barred. I wonder why.
Is there any way I can get this removed?
Its blocked then: blocked and barred are the same thing. More than likely the seller has sold the device then immediately reported it lost/stolen to claim a new one and thus not only have a new phone buy also a nice slice of cash in their back pocket.
There is no way that the phone will be barred without having been reported as either lost or stolen and there is also no way of having it unblocked unless you are the original owner, haven't made an insurance claim, and ring T-mobile with the blocking password provided when the loss was first reported to the police.
Personally I recommend you lodge a claim with PayPal immediately as any other line of enquiry will only serve to delay the inevitable: you will not get the phone unblocked.
Best of luck sorting it out.
Complaint logged with Paypal, just have to wait and see what comes of it. Included the link to the file saying it's barred, let's see what the seller has to say about that.
c*ck omlette that he is
Thanks so much for the info and shoulder to cry on, heh heh.
All the best, Sii
Good luck with it mate, hope you get it sorted quickly.
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
siilomax said:
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
Click to expand...
Click to collapse
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Audio Oblivion said:
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Click to expand...
Click to collapse
I've had 3 sims from O2 already this week, they've been really cool about it.
I've also had to ROMS on, the original t-mobile one, and the latest HTC ROM too.
I can't for the life of me figure out what the problem is, it's very annoying.
I may just put it up for sale on the bay of E, it works perfectly on T-mobile.
I'll try some other flashes this evening and see if that fixes it, however I don't think it will. FUnny thing is that it won't connect to the network but the large [G] connects, which does make me believe it's something radio based.
Been told to check the following ....
Yes in the sim card options type mepd
Network active - locked
Network disabled / inactive - unlocked
ANy ideas how?
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
johncmolyneux said:
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
Click to expand...
Click to collapse
Yes, and it won't connect/register/logon/access the O2 network.
This is the confusing thing, it can see the network but won't register with it
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Audio Oblivion said:
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Click to expand...
Click to collapse
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
siilomax said:
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
Click to expand...
Click to collapse
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
mynamesteve said:
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
Click to expand...
Click to collapse
Excellent, thanks so much for the information, I'll give that a stab when I get in after work. To save me hunting around, I don't suppose you'd be so awesome as to link to the ROM
Thank for everything guys, I just hope this ROM update fixes something ....
A few months ago I purchased two LG Optimus 7 E900 phones from Germany, on eBay. They were both Vodafone.de branded but that was easily removed after following easy-to-follow instructions on here.
I then signed up for two T-Mobile accounts for the phones and they have been working perfectly ever since. Sometime this week, both phones are showing a 'SIM error' and give the following message: The SIM card is missing or invalid. You can still make emergency calls if your mobile operator supports this.'
I have taken both SIM cards out and swapped them with other T-Mobile SIMS and I am getting the same message, although the SIMS from the phones work fine when popped into other phones! This morning, I phoned LG and they said that I should phone Vodafone and ask if they have locked the phones! As they were Vodafone.de (Germany) branded, I am not sure if they will have a clue or not.
Maybe I should go out and buy a Vodafone UK SIM and see if it works? But I assumed that if the phone was network-locked, it would ask for an unlock code?
Any ideas?
Mattresso
I just phoned LG and spoke to one of their support techs. He said that because they were bought from Germany and were Vodafone.de branded, there is nothing they can do. He advised me to send them back to Germany!! I told him that I was going to chuck them in the bin and he agreed. So much for customer service, eh??
Right, work this one out!
I decided to reflash the FW on the phone and get the thing working again. The LG Optimus 7 E900 original ROMS thread was followed to the letter and I successfully installed the Europe Open FW.
So, on completion, I slipped in the T-Mobile SIM card, only to be met with the SIM error message again!!!
Right, I am off to try the UK ROM and see if that works. If it doesn't I am off out to buy two iPhones!
Any ideas?
OK, now my head really hurts!
One of the phones has done a full reset and has the UK ROM installed and it works fine with the T-Mobile SIM installed. The only problem is that now it will not connect to any PC or Mac that I have.
The second phone has been reset and flashed with the same UK ROM. Unfortunately, this phone still shows the SIM error but it can connect to my PC and Mac!!!
Now, I have little/no knowledge of these matters but it seems to me that the problem/solution lies with the USB settings within the phone?
As part of the above instructions, it is suggested in post #78 that I should:
6. Go to Menu then 7.Engineering 3.Port 1.USB Switching Setting then select 2.QC Composite, change the driver for the USB, reboot the phone
Anyway, I followed this method (not sure if done on both phones) but I am not sure if anything needs reverting on completion of the flash.
Does anyone know?
It has to stay QC Composite!!
Going to try the SIM error phone again using the same FW and QC Composite selected!
Success at last!! Not sure why the hell it went tits-up to start with but I assume it must have been a wireless update from Vodafone.de?
Anyway, both phones working. Thanks for the help!!
I'm not sure we helped, but I've been intersetd in your story. Haven't had your issue myself, but I know a few others have.
So was flashing both phones what solved it?
Ensuring composite QC is selected, the SIM is removed and that the correct ROM is used are the three rules, it seems.
I'm convinced that it was a wireless update from a different carrier is what caused the problem. Anyway, it's sorted now, thankfully!
If you need any help, give me a shout and I will try my limited best.
Not really related to this post that I started but is it possible to connect my iPad to the phone (tether?) and connect to the web via mobile internet??
mattresso said:
Not really related to this post that I started but is it possible to connect my iPad to the phone (tether?) and connect to the web via mobile internet??
Click to expand...
Click to collapse
Of course you can - just update your Optimus 7 to the latest WP version via Zune, and enable Internet Sharing from the settings. This will make a WiFi network with a password for your iPad to connect to. Browse away
I had a problem like this too. Last night I plugged my phone into my PC to sync music through zune and was prompted to install an update. Installed the update and my phone works!
Running OS version: 7.10.7740.16 and finally have service!
same issue
I'm having the same issue. Phone is stuck at PUK code even though sim works in other phone. It is a UK Vodafone phone.
Can you give step by step guide of how you got yours to work?
Hmmm. Again, I am flummoxed!
My daughters' phones are both showing the SIM error message once again.
After previously flashing the phones with the UK open FW, the phones worked perfectly, until today! We all spent Christmas and New Year in Orlando and took the phones in the hope that a US sim would work in them. The sim didn't work in either phone and I resorted to buying a $20 Nokia! Worked fine too.
Anyway, on return to the UK today, the phones were powered up with the UK sims fitted but both phones are showing SIM error - No SIM.
I really am very, very close to throwing these phones in the trash! Anyone have any ideas why this has happened and will I need to re-flash them (again) in order to get them working??
I had this a short while after I was upgraded through Zune. I sent it into Vodafone and they fixed it, but it'll probably have to be the place you bought it from...
phytio said:
I had this a short while after I was upgraded through Zune. I sent it into Vodafone and they fixed it, but it'll probably have to be the place you bought it from...
Click to expand...
Click to collapse
I bought the two of them from Germany via Ebay! They were both Vodafone.de branded but not locked but I re-flashed them with an open, UK firmware. Everything has been fine since the re-flashing, until now!
I have been in touch will LG and they said they will pick them up and repair if:
They are still in warranty
They have not been damaged due to dropping, etc.
They were purchased in the UK
All boxes are ticked apart from where they were bought. Surely a warranty must be valid anywhere within the EU?? Anyway, i am going to play dumb with LG and hope that they will reflash them....if not, I am definitely launching them into the sea! Damn fed up with them now and too much information on them has been lost too many times.
Almost certain mine wasn't within warrenty, they still did it for free. Mine happened very close to an update so I thought perhaps the update caused it. In that case they might say things along the lines of "you must meet certain conditions", but at the end of the day they'll quietly repair it free of charge. We'll see.
phytio said:
Almost certain mine wasn't within warrenty, they still did it for free. Mine happened very close to an update so I thought perhaps the update caused it. In that case they might say things along the lines of "you must meet certain conditions", but at the end of the day they'll quietly repair it free of charge. We'll see.
Click to expand...
Click to collapse
I sent both phones and received them both today with a letter titled, 'We've checked your handset and cannot find a fault'.
OK, so I immediately popped in my T-Mobile SIM and got the SIM Error message once again!!!
I'll phone them in the morning. If I get no joy, it's new phone time!
Sim error
I'm having the same problem after upgrading to 7.10.8107.79, try so many ways and still stuck with error. Can anyone help me, maybe telling me how to change FW, Rom Etc.
Here's what I have
OS Version: 7.10.8107.79
FW: 1.1.8.10
Hardware #: 1.0.0.0
Radio Software: 1.1.8.10
Radio Hardware: 0.3.5.0
Bootloader: 1.5.1.0
Thank you in advance
Update:
Problem detected, I just realized the connector pins on sim slot, one is broken not allowing full contact with the sIM card.
Hi, mattresso!
Thanks a lot for sharing the exprience which help me solve the "SIM error"!
I got my E900 from Hongkong last year, and the "SIM error" issued a few days ago. At first I tried to reflash the FW with Hongkong ROM, but it did not work. Then I found your thread and followed your way to install UK ROMs from Orange and Vodafone. Both of them make my E900 work well again.
Sorry for my poor English and thank you again.