Hi, I'm hoping someone may be able to help:
I'm running Windows Mobile 5 on an O2 XDA Exec
I connect my device to the internet using 802.11b connecting to a wireless access point
I configured email for two email accounts,
One is a POP3 account and the other is a hotmail account
I've been able to send/receive emails from my mobile device as expected...up until today that is...
Just today I'm now no longer able to send/receive emails
I now get the following message on my device on attempting to send/receive emails
Cannot Connect
Cannot connect with current connection settings.
To change your connection settings, tap Settings
<Settings>
This message repeats itself. It appears the device is polling for a connection
Having done some reading on the topic
(here http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) it appears that
somehow my connection settings are messed up.
Has anyone come across this problem and come up with a fix
I've always had the "My ISP" option set on both
"network management" settings (i.e. connections>advanced>select networks)
and this has been working fine up until today.
So for both the options in "network management", i.e.
"Programs that automatically connect
to the internet should connect using"
and
"Programs that automatically connect
to a private network should connect using"
I have "My ISP" as the connection setting
For reference, I'm able to establish a wireless connection to the internet
using the device and browse as expected (I'm using the Opera browser).
I've read the guide here (http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) so understand why I might want to use the "My Work Network" connection option. I have no requirement for this so have set both connection options to "My ISP" and this has been working as
expected up until now...
By the way, on top of this MSN Messenger refuses to sign in (Pocket MSN sign-in failed)
and since this is linked to my hotmail email settings, I'm not able to send/receive any hotmail
Many thanks
Funnily enough had the same issue with mine today!!
Exactly the same - MSN, Email and Internet sites (like google wouldnt work)...however (as I have Orange M5000) the Orange WAP internet sites were fine.
I did so many things to try and get it to work (Not sure which one actually did it to be honest)
But I used the reg hack to keep data connected - that was the first to be disabled so now it connects then disconnects.
I also use Phone Alarm - This was causing me lots of problems so if you've got it check the options. With phone alarm i had entered my SIM PIN code - no good this had to be disabled - In fact phone alarm is now just switching profiles and is working fine as long as no security PINs are on or data connection monitoring/logging. Also just made sure for "Orange World" (My default Network) that the internet access point was correct.
...to be honest thats all I can think of - but its working now.
They are complicated devices and mine has given me more headaches in my first week than the 10 months i had with the Blue Angel (M2000)...still shouldnt complain too much the M5000 was a free upgrade.
Hope you get it sorted
Matt
I've been having a problem for the past week in that I could not connect to my Exchange Server or passthru to the Internet with and ActiveSync connection.
At least for the moment, on the Connections menu, clicking on "USB to PC" and disabling "advanced networking functionality" seems to have resolved the problem.
Anybody else run into this?
And what is this advanced networking, anyway?
I've also noticed that Sprite Backup would fail with it enabled, so it seems I've solved two problems at the same time...
i had that issue as well the work around i did was connect to my wifi connect my device to my pc sync then disconnect my wifi
still a pain
I've always just connected straight to the server over GPRS/UMTS. I haven't even installed Active Sync on my new PC.
hi Folks,
i have the same issue with Active Sync. I am using Active Sync for syncronizing emails, contacts etc ... I have discovered if you installed the device (hardreset) then you may able to sync with the exchange for the first time. After that you are not longer able to sync it.
I used different ROM's (Dopod, Qtek,O2) all have the same problem. I am not able to sync over Active Sync (4.2 latest and prior versions) with my exchange server. I need to sync over 3G Network and thats a bit expensive over the time with O2.
I think this device is more than incomplete since i am using a Wizard too and i have no problems with the same pc on my Wizard device.
I hope there will be a ROM update really soon that covers many issues discussed in that board here...
At least i am really disappointed about the device which HTC sold over the market.
Hi
On mine this works! - nevertheless i am using the IP adress - could be a hint for you guys
BR
Daniel
do you mean the IP address from the Exchange Server? Or do you pair your device with static IP addresses? :?:
Well ...
I got mine to work after i discovered that the proxy server i placed under gprs connection denied the connection to the exchange server. switching all to MyISP resolved the issue.
If you use a firewall try to look which address the RAPI Manager tries to connect to. Maybe that helps for you to solve your error.
Hi
I use the IP adress for the exchange Server name. The connection Between laptop and device is negotiated automatically
Found the problem!
This problem was being caused by the Blackberry Service on my device. In further investigation I discovered that whenever the Media Net connection goes stagnant the Blackberry connection would reestablish & try to check for new emails. The new BIS connection would change my IP to communicate with our Enterprise Server & of course subsequently, Media Net was killed. When I would try & re-establish my logmein connection it would report the new IP which was hung on Blackberry instead of being reset by Media Net & would report as Mismatched for security reasons.
The solution:
Whenever I need to do some work on my desktop remotely I now suspend the Blackberry Service & have now had no problems with logmein, even through reconnects.
Thanks for all the IM's & emails, there were some interesting ideas
_________________________________________________________________
For years I used logmein with verizon's network without problem. But now I'm AT&T & every time my connection resets I get an error stating "Mismatched IP Address" causing me to have to shut down PIE & start over again.
I have read about a broken proxy fix meant for other client laptops & pc's. I have imported my own"broken proxy" reg.value into logmein security registry settings on my Kaiser. However, every time I lose connection, I still have to start over. Anyone else have this error before?
I'vd tried everything I can think of. Any help?
Thx!
i believe it has to do with using wifi instead of edge/3g. I had the same problem when i logged on with edge and then tried to access my computer with wifi after already logging in to the system. I dont know of this will help but i just relogged in and accessed the pc using the same connection type.
negative, it happens using 3G, edge, gprs, etc.
I thought maybe I could enter an IP in connection settings but then I can't connect period.
Hi, I know this is an old thread, but I'm getting the same error message on my HTC Touch HD (Win Mo 6.1) - any ideas as to how the specified solution could be applied to my device?
Thank you.
Hi Guys,
I have been searching the forum and the net for most of the day trying to resolve this one.
I have a T Mobile Vario IV and have reflashed it with Proven ROM 2.4 and the up-to-date radio. I use a hosted exchange server (sherweb) for my email, contacts and calendar.
When using wi-fi, the internet and activesync works perfectly and I synchronised my contacts and email folders using this after the reflash.
When using the T-Mobile data connection, the internet works fine but activesync is not able to talk to the exchange server and times out with a message suggesting checking connection settings. I have checked, checked and checked again all the gprs and data settings and they are all as advertised. I have even resorted to asking T-Mobile for a configuration message for data settings which didnt work either.
It seems that Activesync is not able to do its job via the T-Mobile data connection.
Does anybody have any ideas at all?
Thanks in advance
Chris
PS - The activesync worked fine over the T-Mobile data connection before the reflash.
UPDATE!
Sorted it out in the end, make sure that you UNCHECK the "This network uses a proxy server to connect to the internet" option under START-SETTINGS-CONNECTIONS-CONNECTIONS-TMOBILE-INTERNET-PROXY SETTINGS
After previously owning a HTC Touch Pro, I am a very happy HD2-user
I've setup 2 email-accounts; 1 hotmail (using Windows Live) and 1 Planet email. Both work fine using GPRS/3G but they don't use Wifi when enabled. Wifi works fine for other things like Opera, weather etc. Important to know is that hotmail never worked through Wifi, even not on my Touch Pro.
I had to set the 'connection' from my Planet-account to 'Vodafone Live' in order to work. It was originally set to 'Internet'. But when set to 'Internet' I can't get any mail.
Can someone please tell me how I have to setup my email-accounts so they work through both GPRS/3G and Wifi?
same problem here! I set up two email accounts on my HD2. when at home, I disconnect my 3G connection, connect to my wifi router, Internet browsing, weather update use the wifi connection, but as soon as I update my emails, the phone connects to 3G and use that connection instead! This is my third HTC phone, but this the first time I encounter this behaviour. It's really annoying. Is there a workaround?
Hm, strange. I have three E-Mail Accounts which I check. Therefore it doesnt matter if I use WiFi or 3G. If Iam connected via WiFi it works like 3G. If not 3G starts automatically.
ox_eye said:
Hm, strange. I have three E-Mail Accounts which I check. Therefore it doesnt matter if I use WiFi or 3G. If Iam connected via WiFi it works like 3G. If not 3G starts automatically.
Click to expand...
Click to collapse
Yeah, well that's exactly what I'd like to have! Instead, 3G starts automatically even if already connected via wifi. The good news is, there must be a solution since it works the way it should on your phone.
Got it!
I spent a nearly sleepless night tearing my hair out over this but I finally found the cause (and the solution)
Before going into details, just a small warning, being French and living in France I own a HD2 with a French Orange Rom (and you can trust Orange to make life more complicated for you), so, I have a French version of Windows Mobile. I will try to translate as well as I can the different steps, but the actual wording may be slightly different on your phones.
OK, first thing is, I remembered that Windows Mobile lets you decide if a connection or a network card connects to the Internet or to Work/Office, I had already made sure that my 3G connection was marked as Internet and I thought that may be my Network Card for WiFi was configured on Bureau (Work) instead of Internet.
It was! By the way the card to check is "Broadcomm 802.11 DHD Network Adapter". I changed it to Internet and I tried to sync emails again. I was pretty confident but that was short lived as my phone immediately started a 3G connection.
Here we go again...
I thought about the way Outlook Express on desktops lets you decide which connection should be used for each specific mail account, and I searched a similar option here. And I found it!
The culprit was indeed the default provided (Thanks Orange...) : Orange World instead of Internet. I changed the setting to Internet (no need to delete the account) and it worked!
Now, how to change the setting (That's the part where I get to use my translator skills...)
E-Mail (no translation required) -> Click the account to modify -> "Modifier les paramètres du compte" (Change account settings) -> Suivant(next) -> next -> next -> next
So, you clicked next 4 times and should be on the screen where you specify your SMTP server. We are almost done.
There is a text box and two check boxes AND (when you minimize the soft keyboard) a link to "Paramètres de serveur avancés" (Advanced server settings)
Click it, you can check SSL if your provider requires it but more important you can select what network to use!
In my case it was set to Orange World, hence the 3G connection every time I wanted to check my emails. Change it to Internet and here you go! No more 3G connection when WiFi connected
By the way, in order for this to work, you have to make sure the WiFi network card is configured for Internet access (see beginning of post)
PS: If the way I translated the diffrent items is too far off the actual thing, please let me know how it should be and I will edit my post.
Thanks very much for your info!
I was thinking of the same thing, so this was the first thing I checked. BUT (!) when I select 'Internet' , my email doesn't synchronize at all; it says connection error, please check your connection settings.
How can I see where 'Internet' connects to? I think there lies my problem...
mrobers said:
After previously owning a HTC Touch Pro, I am a very happy HD2-user
I've setup 2 email-accounts; 1 hotmail (using Windows Live) and 1 Planet email. Both work fine using GPRS/3G but they don't use Wifi when enabled. Wifi works fine for other things like Opera, weather etc. Important to know is that hotmail never worked through Wifi, even not on my Touch Pro.
I had to set the 'connection' from my Planet-account to 'Vodafone Live' in order to work. It was originally set to 'Internet'. But when set to 'Internet' I can't get any mail.
Can someone please tell me how I have to setup my email-accounts so they work through both GPRS/3G and Wifi?
Click to expand...
Click to collapse
Hi mrobers, it seems that in your case you had already figured out how to choose a connection but I would bet that you are missing the network card trick. So, set your account to Internet again and check your network card.
To do this you have to go to
Settings -> Connections -> Wifi (check activate) -> "Wireless Networks" button -> Network Cards Tab -> "Broadcomm 802.11 DHD Network Adapter" and pick Internet in the drop down list at the top of the screen
pat12 said:
Hi mrobers, it seems that in your case you had already figured out how to choose a connection but I would bet that you are missing the network card trick. So, set your account to Internet again and check your network card.
To do this you have to go to
Settings -> Connections -> Wifi (check activate) -> "Wireless Networks" button -> Network Cards Tab -> "Broadcomm 802.11 DHD Network Adapter" and pick Internet in the drop down list at the top of the screen
Click to expand...
Click to collapse
Thanks for the tip! I just checked my settings and it seems my 'Broadcomm 802.11 DHD Network Adapter' was already set to 'Internet' but my 'Broadcomm 802.11 Network Adapter' was set to 'Work'. I changed that and now have to test it at home tonight.
Keep your fingers crossed
Well...Don't rejoice too soon! I just tried setting both to Work, and now that I changed the mail account setting to Internet, it still works for me over WiFi. As you had already set it to Internet to no avail...Anyway I'll keep my fingers crossed for you !
One last thing, on my previous phone, I've had a very similar problem.
I use my phone at the office for syncing with Outlook, every time I did that, activesync would alter the proxy settings and add the adress of the proxy we use at my workplace.
After I disconnected the phone, the settings remained and I was not able to use my WiFi connection until I unchecked the proxy checkbox.
Can you check that as well? (Settings -> Connections -> Connections -> Proxy configuration)
And I was sooooo happy
But I am still going to try this at home tonight...
I've already found out a few days ago about the proxy-settings; I work at Heineken and had the same experience after connecting it to my work-laptop through Activesync to synchronize my calender with Lotus Notes. I changed it back and it doesn't come back!
Update : It didn't work
Tried several settings but can't find out why. If I set my email-settings to 'Vodafone Live!' then I can sync through 3G, if I set it to 'Internet' then I can sync through Wifi. But never automatically
What do you mean by automatically? And from your first post I had gathered that you couldn't sync via wifi even after setting to Internet, but in your last post you seem to say the opposite.
Is the situation as follows?
Email set to Vodadone: sync OK with 3G and KO with wifi
Email set to Internet : sync OK with WiFi and KO with 3G
Exactly! You make things so simple
I'm sorry I didn't make myself clear in my startpost...
OK, another thought then.
We already made sure that your WiFi network card is set to Internet, but have you checked your Vodafone Connection? It has to have the "Connect to Internet" checkbox checked.
HTC Settings -> Menu -> More -> Connections -> Connections -> Manage my proxy server (For Vodafone) -> Is it checked for Internet access?
Good idea! Just checked and the option is selected. There is also a proxyserver setup for my Vodafone-connection. Could this cause the problem? I could disable the proxy-server from Vodafone tonight and see what happens...
OK, I think you are on to something...
I'm starting to feel like Dr House ;-)
Let's see where we are
Email set to Vodadone: sync OK with 3G and KO with wifi
This is normal, it's the setup I had and which prevented me from syncing via wifi. And it means that your proxy server accepts POP or IMAP connections which is both a good news (you can get mail!) and a bad news (see later)
Email set to Internet : sync OK with WiFi and KO with 3G
This is not normal, and that's what we have to find a solution for. What bothers me is that if your proxy lets you connect in the first case, I see no rational reason for not doing the same when you select Internet for your mail account...
Anyway, you don't have to wait for tonight to do some tests, because the problem lies with your vodafone connection, not with your wifi.
In order to have the expected behaviour (Wifi first, 3G second when both are available), you have to set your account to Internet (actually it's worth a try to set it to work and see what happens right now!) let's do this and if it still doesn't work, I suggest you proceed as follows:
1 - write down the parameters of your proxy (don't forget to check the advanced settings as well)
2 - Uncheck the proxy
3 - See if you still can connect to Internet with IE or Opera
4 - Try a mail sync
5 - If it works, then great, dont' touch anything!
6 - If it doesn't work set it back to what it was before step 1
7 - Hopefully, we will come up with something else!
Hi, I have a similar problem but the other way arround.
I set all my network options to the 3G line ( My Work network isn't active). I connect to the 3G internet and everything seems to be working: Opera, Stocks, Weater; but the mail can't connect or sync.
But if I'm at home and if I turn on the WiFi, everything from the above list works including mail.
The mail I'm using is Yahoo mail and the 3G is the Vodafone NL. Right now it's a puzzle.
I had a problem you are describing some time ago, but now it seems to be reversed.
Did anyone had this and solved it?
RIGHT, JUST WHEN I GAVE UP FINDING A SOLUTION BY MYSELF I ACTUALLY FOUND IT. just disabled the vodafone proxy. Everything is perfect.
****, I was too late to see your update
I solved my problem (before reading your answer) by disabling my Vodafone proxy. Everything now works as designed; I'm one happy HD2 owner
Thank you all - especially pat12 - for thinking with me!
nice! works for me too.. sorry I know nothing about proxies, but why would vodafone specify a proxy with their settings if we don't need one..? And why does it work with and without proxy settings?
duplicate post, please delete