Database Users

Windows Mobile email problem...can no longer send/receive

Hi, I'm hoping someone may be able to help:
I'm running Windows Mobile 5 on an O2 XDA Exec
I connect my device to the internet using 802.11b connecting to a wireless access point
I configured email for two email accounts,
One is a POP3 account and the other is a hotmail account
I've been able to send/receive emails from my mobile device as expected...up until today that is...
Just today I'm now no longer able to send/receive emails
I now get the following message on my device on attempting to send/receive emails
Cannot Connect
Cannot connect with current connection settings.
To change your connection settings, tap Settings
<Settings>
This message repeats itself. It appears the device is polling for a connection
Having done some reading on the topic
(here http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) it appears that
somehow my connection settings are messed up.
Has anyone come across this problem and come up with a fix
I've always had the "My ISP" option set on both
"network management" settings (i.e. connections>advanced>select networks)
and this has been working fine up until today.
So for both the options in "network management", i.e.
"Programs that automatically connect
to the internet should connect using"
and
"Programs that automatically connect
to a private network should connect using"
I have "My ISP" as the connection setting
For reference, I'm able to establish a wireless connection to the internet
using the device and browse as expected (I'm using the Opera browser).
I've read the guide here (http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) so understand why I might want to use the "My Work Network" connection option. I have no requirement for this so have set both connection options to "My ISP" and this has been working as
expected up until now...
By the way, on top of this MSN Messenger refuses to sign in (Pocket MSN sign-in failed)
and since this is linked to my hotmail email settings, I'm not able to send/receive any hotmail
Many thanks

Funnily enough had the same issue with mine today!!
Exactly the same - MSN, Email and Internet sites (like google wouldnt work)...however (as I have Orange M5000) the Orange WAP internet sites were fine.
I did so many things to try and get it to work (Not sure which one actually did it to be honest)
But I used the reg hack to keep data connected - that was the first to be disabled so now it connects then disconnects.
I also use Phone Alarm - This was causing me lots of problems so if you've got it check the options. With phone alarm i had entered my SIM PIN code - no good this had to be disabled - In fact phone alarm is now just switching profiles and is working fine as long as no security PINs are on or data connection monitoring/logging. Also just made sure for "Orange World" (My default Network) that the internet access point was correct.
...to be honest thats all I can think of - but its working now.
They are complicated devices and mine has given me more headaches in my first week than the 10 months i had with the Blue Angel (M2000)...still shouldnt complain too much the M5000 was a free upgrade.
Hope you get it sorted
Matt

Windows Live Messenger not working over 3G

Logs in fine when on wi-fi but whenever I try on 3G (on T-mobile UK) get the following messaget:
"There's a connectivity problem. Make sure you're in an area with good reception and try again."
Reception is fine with online browsing and everything else working through the 3G connection. On version 10.6.0042.1900 of Windows Live Messenger. Anyone else had this?

Do you have your data plan connection set up to use a proxy? I found that no matter what I did I could not receive mail or connect to msn over 3G if that setting was enabled.
Just go to Settings->Connections->Advanced->Select Networks->(select your connection under Internet)->Edit...->Proxy Settings
Here tick "This network connects to the Internet" and untick "This network uses a proxy server to connect to the Internet".
That fixed my problem. Hope it helps

freshmaker2 said:
Logs in fine when on wi-fi but whenever I try on 3G (on T-mobile UK) get the following messaget:
"There's a connectivity problem. Make sure you're in an area with good reception and try again."
Reception is fine with online browsing and everything else working through the 3G connection. On version 10.6.0042.1900 of Windows Live Messenger. Anyone else had this?
Click to expand...
Click to collapse
Maybe t-mobile blocking it? They do say you aren't supposed to use IM.

WhO_KnOwS said:
Do you have your data plan connection set up to use a proxy? I found that no matter what I did I could not receive mail or connect to msn over 3G if that setting was enabled.
Just go to Settings->Connections->Advanced->Select Networks->(select your connection under Internet)->Edit...->Proxy Settings
Here tick "This network connects to the Internet" and untick "This network uses a proxy server to connect to the Internet".
That fixed my problem. Hope it helps
Click to expand...
Click to collapse
Magic! That's everything working now. Loving the phone. Take it there won't be any time when I will need to tick the use a proxy server setting?
Thanks for the help

I thought messenger was not allowed anymore, beacuse we cannot dowload it, I had the same issue and i solve it reinstalling it from the cab in WL web, but not messenger, just mail.
¿?

WhO_KnOwS said:
Do you have your data plan connection set up to use a proxy? I found that no matter what I did I could not receive mail or connect to msn over 3G if that setting was enabled.
Just go to Settings->Connections->Advanced->Select Networks->(select your connection under Internet)->Edit...->Proxy Settings
Here tick "This network connects to the Internet" and untick "This network uses a proxy server to connect to the Internet".
That fixed my problem. Hope it helps
Click to expand...
Click to collapse
OMG!!!
i was searching it on inet everywhere, but the solution was so simpel
you are the best dude

Thank-you so much - can't believe how simple that was!

This hasnt worked for me ;-( getting fed up now, tried everything to get it working. Im o2 payg,....any ideas???

I do this and a few minutes later the proxy server is back again. I cannot stop it from returning. Will a registry edit make it go away permanently?

Email Problem

Originally I had the vodafone firmware and my email would only work through GPRS or wifi.
I reflashed with firmware R2A generic and it was working fine through both GPRS and wifi.
Randomly one day it just stopped working. I can now only access my email using wifi. I can't log into windows live unless i'm on wifi either, but the internet, google maps and dashwire all work using gprs
Email says
Error Syncronising
and i get a system message saying
Cannot connect wtih current connection settings. To change your connection settings, tap settings.
But obviously I don't know what to change because the other things I mentioned work fine. I get the same problem if I start the data connection first

I would check in settings->connections->connections->advanced-select network
if the 2 dropdown are set to my homenetwork it will only use wifi to access

Please check my topic, i kinda have the same problem......
http://forum.xda-developers.com/showthread.php?t=499221

email doesnt work using data connection, only wlan

email doesnt work using data connection, only wlan...how to fix that or you cant fix that?

yep. have had the same issues.. even weirder is that the internet does work but not mail.. not sure if restarting might help, I gave up.

Everything works for me too, just email doesnt update itself when I press receive and send, not even data connection is established.
I have same problem with live msn, but there at least connection establish itself, but then I get connection error...
Everything else using data connection works...

I've found exactly the same thing - some applications only seem able to access the internet when my HD2 is plugged in to my PC or using wifi.

make sure in settings/all settings/connections/connestions under your proxy settings you do NOT use the "connect using proxy server"

My phone provider uses proxy, in manual setting is written you should select this option...if i set it off...everything will work or settings there will be deleted and i will have problems with internet connection then...?

For my provider (Vodafone) the written instructions are to use proxy also, however without it all is working-class perfect, mail AND internet. just try it. At the customerservice they told me that for the high-speed connections as the HD requires the standard settings simply aren't correct.

i had exactly the same problem and i figured out that it was because the opera / connection registry tweaks ive found in "Leo Hints&Tips" thread... Reverted everything to original values and it worked for me ...

I dont use any tweaks except bsb tweak and email didnt work before i had bsb tweaks...

I have almost the same issue... Everything works over the data connection except Remote Desktop.
Proxy disabled btw. What gives?
Grtz
Lukas

Cannot Connect ActiveSync via GPRS using MyWork Network

Very Strange Problem with ActiveSync over GPRS.
I upgraded Imate JasJam WM6.0 to HTC HD2 Telstra WM6.5.
Device uses activesync over Telstra NextG to My Work Network with Exchange Server 2003. Setup the new HTC with the same work network authentication credentials, used the same Activesync credentials for Exchange Mail Server. I now have the default Telstra Internet connection plus MyWork Network connection. The new WM6.5 connections area is a little different but not too difficult. I started it up and worked first time. Fantastic.
I purchased another HTC HD2 and did the same for a work colleague. Once again worked first shot. Fantastic. Couldn't be happier with the trial.
Purchased 10 more for the rest of the team to upgrade their Jasjams. Setup the next one and no worries with the connection but it would not start active sync. Then setup the next one, with exactly the same problem - activesync spins for about 30secs then pops the 'Cannot Connect' error. Then I setup the next HTC and it worked perfectly. The Jasjam upgrade program is now stopped pending resolution!
So we have 3 that will sync to exchange mail and 2 that won't. I still have a drawer full of brand new HD2's so I try other devices, same problem. I move the SIM back into the JasJam, no problems so its not the SIM or the user credentials. So I try using my own credentials into a HD2 that won't sync and get the same problem, HOWEVER, without touching my own working HD2 whule testing the faulty one, my own device will now not sync either.!
The Work Connection dials telstra.corp and my credentials establish the connection OK which does work and can run other remote apps. The cannot connect error has a blank where you would expect to see the number dialed so it means that activesync no longer knows how to connect. If I change the internet connection from Telstra Internet to MyWork Connection then activesync works OK. Then change it back to Telstra Internet and Activesync still works OK, so that seemed to solve the problem, but now the device cannot connect to the Internet. This is all very strange.
Have tried internet/dedicated setting but this seems to ignore me anyway.
Have tried diabling '...Faster Data Sync..'
Device syncs via a USB/PC connection without a trouble.
Anyone got any ideas. Thanks
Workaround found but its still strange behaviour.
On the HD2 the Telstra connections can't be edited so I created a new one and supplied the access point, IP address and proxy from the old JasJam. The HD2 now has my work connection and my own version of the Telstra connection. This seemed to do the trick. I now have Internet from Telstra and activesync via GPRS to my work Exchange Server.
However what caused Activesync to not know how to connect in the first place?
I would appreciate any ideas you might have. Thanks

I have been having exactly the same issue as posted above and have been tearing my hair out for the last couple of days trying to fix it.
I am syncing using ActiveSync on my HD2 ( WM6.5 ) to Google calendar using google sync and was getting the same unable to connect error or ActiveSync just sitting there saying Waiting for Network.
Syncing worked fine if I connectd to my Wireless network but OTA just wouldn't work.
After much googling I came upon this thread so tried setting up a new connection to Telstra Internet but this didn't fix it.
But then I happened upon the solution, so thought I'd spend the time posting it here in case it can help somebody else with the issue.
Open Tools/ActiveSync on the HD2, then Menu/Options.
Highlight "Microsoft Exchange" and press Settings.
Assuming your settings are already entered and correct, press Next until you see the list of what to Sync (Contacts, Calendar etc).
Now press MENU and select Advanced.
Under Connection, change this to Internet (click OK if you get a warming about not using a dedicated connection) , and press Save then Finish, and finally press OK.
As soon as I did this syncing worked via the Telstra Internet connection and has worked perfectly for the whole of today.
So I hope this helps somebody else out there who like me may have been googling for ages trying to find a solution to this issue.

No Activesync Through Telco Connection
I was also having activesync issues. The connection worked fine via WiFi through any access point (home, work, friend's house) but would not sync through Telstra Internet.
I was trying the "internet" option rpalmer68 mentioned when I stumbled upon the "Sync data when roaming" setting in >SETTINGS >DATA SERVICES >ACTIVESYNC.
After turning this on magic began to happen. All working perfectly.
I realised that I still had the "internet" connection set as above and went back to change it when I noticed it had changed to "dedicated".
I am using stock standard Telstra issued HD2 and haven't needed to modified any network connections.
This may be a simpler solution to try with the same outcome.

I had the same problem with my HD2. Changing the "Sync data when roaming" made no difference.
But rpalmer68's solution worked perfectly.
I noticed that I had to set the connection to Internet (this made it work). And then, when I checked the settings later, it had changed itself to Dedicated.
Setting the connection to Dedicated myself did not solve the problem (it changes itself back to blank).