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Please Help me!
So I Flashed my Wing to a new rom (Open Touch v2.7), and it was working fine for a couple of hours, than it started acting up (Freezing up). so I pulled the battery and let it sit for a while, a little while after, I went to turn it on, and IT WOULDNT BOOT UP AT ALL (stays dead, off)!! After hours of trying to get it to respond, it finally got into bootloader mode and I flashed it back to the Shipped T-mobile Rom, it was working fine for a minute but when I turned it off and went to turn it back on IT WONT BOOT UP AGAIN, It just stays Dead! It doesnt even respond to charging (Unless I somehow get into bootloader mode after hours)
As of right now im continously trying to do a hard resset but it just stays dead and just trying to get it to start up at all, does anyone kno what the problem is Please?!
the battery?
or you got a lemon..... :'(
My Herald got the exact same problem after only 2 months of usage and back then it was still running WM5 stock ROM. I mailed the store I bought it from and got a replacement battery, that solved the problem.
battery
i put my battery into a diffirent Wing and it worked fine... do you still think changing the battery will help??
i put my battery into a diffirent Wing and it worked fine... do you still think changing the battery will help??
Click to expand...
Click to collapse
If that is the case, no I don´t think it will help you.
If I read your post right it won´t charge but the chargelight will light up if you get it into bootloader? (tinking about this passage)
It doesnt even respond to charging (Unless I somehow get into bootloader mode after hours)
Click to expand...
Click to collapse
Have you checked the batteryconnectors? They may be stuck and not quite touching the battery and when you try to hard reset the phone flexes a bit and suddenly you´ve got a connection. Also try and clean the small metal contact surfaces on the battery. As little as a fingerprint may result in a bad connection with the battery.
At least you flashed it back to stock-if it's still under warrenty and the tricks above don't work-send it in for replacement =)
At least you flashed it back to stock-if it's still under warrenty and the tricks above don't work-send it in for replacement =)
Click to expand...
Click to collapse
Unless you used HardSPL and it still in there.
Good point!
i got the same problem today i flash my wing and i cant turn it on
Do a search for "unbrick"
Not sure if this is a battery related issue as I removed the cover and battery to put another SIM in to find out it's no. Since putting the battery and cover back on I get the splash screen for the ROM I'm running (Diamond), then the HTC annimation then it reboots. It will also only get that far when the power is connected - otherwise it won't even start to switch on.
Any ideas? Also is there a way to reflash as I don't want to send it back to the provider with a non-standard ROM.
Any help much appreciated.
A bit more information - if I leave the charger plugged in it just loops round and round with the splash screen and the HTC animation.
Maybe this will help..
http://forum.xda-developers.com/showthread.php?t=403883
nbr_uk said:
A bit more information - if I leave the charger plugged in it just loops round and round with the splash screen and the HTC animation.
Click to expand...
Click to collapse
I had this on my first polaris it did it on the 1st day so i returned it and got a new one... Couldn't hard reset either...
Try going to the bootloader manually and flashing a new rom following the instructions that are repeated over and over in these forums
Thanks for responses - it's working fine again now. I think one of the battery contacts may be faulty as it wouldn't run without the charger until I pressed them in and then re-inserted the battery.
Want either hard reset or go into boothloader
Hello, my polaris has stopped responding when I touch the screen, it is locked and the only thing that is working is reset, and after reset the screen is locked. It do`nt respond on hard reset or wìll not go into boot loader. On service they say there is now garanti(I understand) because I use a rom from XDA. Is there any way to get it into boothloader or hardreset, exept from the usual ways? or do I simply have to throw the hole thing?
I can reciew phone calls.
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..
Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?
If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.
gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Click to expand...
Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).
palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
Click to expand...
Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.
Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
Click to expand...
Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.
i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason
mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
Click to expand...
Click to collapse
I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb
WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM
I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...
AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
Click to expand...
Click to collapse
Stil have the same problem even with the Sd card out,
hermanb2004 said:
Stil have the same problem even with the Sd card out,
Click to expand...
Click to collapse
My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.
I flashed it with a shipped rom and he works,
I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.
Hello,
i have a problem with the phone. When I power it up, the screen lights up but it doesn't show anything else, and the phone does not boot.
I tried pressing home+power to reset the device to factory settings but the Warning icon does not appear.
Any ideas what to try?
ShadowReaperGR said:
Hello,
i have a problem with the phone. When I power it up, the screen lights up but it doesn't show anything else, and the phone does not boot.
I tried pressing home+power to reset the device to factory settings but the Warning icon does not appear.
Any ideas what to try?
Click to expand...
Click to collapse
You either have a G2 or a Magic. They're two different phones. Sounds like a hardware failure.
Sent from my HTC Glacier using Tapatalk
It's an HTC magic. So it's a hardware failure? What should i do?
Is there any chance that the bootloader is messed up? If this was the case, the phone should be able to boot in recovery or safe mode, right?
Well you're not giving us a whole lot to go by.
So you power on the phone and the screen lights up but nothing else shows. No splash screen? You can't get it into recovery? You can't get it to the white bootloader screen? If all of this is answered with a NO then it sounds like you have a hardware problem. Did you do anything recently that could have caused this? Dropped it? Flash of a rom, radio, kernel, spl, etc?
Well, it's my friend's phone. As you said there is no splash screen, no white screen and I can't get it to safemode.
He told me that he had problems with the battery, and the phone was without battery for about 2-3 weeks.
Then when he bought a new one, the problems started
ShadowReaperGR said:
Then when he bought a new one, the problems started
Click to expand...
Click to collapse
ahhh... the plot thickens.
is it an oem battery or generic?
why not try and charge the original battery then go from there
I contact him asking for more information. The original battery failed long time ago. He bought a new one from ebay (i don't know if it was original)
He also said that when he received calls the phone stuck and it rebooted itself. Sometimes it booted successfully, others it didn't
Now it does not boot at all
ShadowReaperGR said:
I contact him asking for more information. The original battery failed long time ago. He bought a new one from ebay (i don't know if it was original)
He also said that when he received calls the phone stuck and it rebooted itself. Sometimes it booted successfully, others it didn't
Now it does not boot at all
Click to expand...
Click to collapse
So its a third party generic battery.
Sent from my HTC Glacier using Tapatalk
Yes, it is
Well I think that we're all here thinking the same thing. Try a different battery. If that doesn't work then maybe the other battery messed it up. Unlikely but possible.
I have already tried 3 different batteries...
I think my phone might be fudged. I have been running android fine for the last few weeks until it crashed, I removed the battery to reset but the phone wouldn’t turn back on. However I could boot to the tri-color screen so I tried putting windows 6.5 back on the phone, the installation finished but the phone still wouldn’t boot the OS. I can still get the tri-color screen and have tried re-installing the radio/magdlr but they stick on 0%. Also my battery at best probably has 20-30% of juice left (it won’t charge either).
Anyone know what the cause of the problem is and if there is a way it can be fixed?
thanks in advance!
harrybob_17 said:
I think my phone might be fudged. I have been running android fine for the last few weeks until it crashed, I removed the battery to reset but the phone wouldn’t turn back on. However I could boot to the tri-color screen so I tried putting windows 6.5 back on the phone, the installation finished but the phone still wouldn’t boot the OS. I can still get the tri-color screen and have tried re-installing the radio/magdlr but they stick on 0%. Also my battery at best probably has 20-30% of juice left (it won’t charge either).
Anyone know what the cause of the problem is and if there is a way it can be fixed?
thanks in advance!
Click to expand...
Click to collapse
Try doing a Task29 then flash a compatible Radio then flash MAGLDR.. and lets see what happens
You will need to charge your battery. If it dies during a flash then you will have an even bigger problem to sort out.
If its less than 50% this is probably why its sticking at 0%.
Is your HSPL still intact and which radio are you using?
Sent From My Fingers To Your Face.....
conantroutman said:
You will need to charge your battery. If it dies during a flash then you will have an even bigger problem to sort out.
If its less than 50% this is probably why its sticking at 0%.
Is your HSPL still intact and which radio are you using?
Sent From My Fingers To Your Face.....
Click to expand...
Click to collapse
lower than 50% doesn't really matter from the bootloader, only RUU.
It sounds like hardware problem, or something fishy going on in NAND, I'd do task29 followed by ROM/Radio
thanks for the responses. I still have hspl, I manged to successfully install task 29 after that I tried flashing a windows 6.5 rom, once again phone won't start up after 100% all i can do is get to the 4 colored screen.
is there anything else I can try? considering my battery must be really low and I have no way of charging it.
harrybob_17 said:
thanks for the responses. I still have hspl, I manged to successfully install task 29 after that I tried flashing a windows 6.5 rom, once again phone won't start up after 100% all i can do is get to the 4 colored screen.
is there anything else I can try? considering my battery must be really low and I have no way of charging it.
Click to expand...
Click to collapse
Buy a cheap external charger off ebay.
harrybob_17 said:
thanks for the responses. I still have hspl, I manged to successfully install task 29 after that I tried flashing a windows 6.5 rom, once again phone won't start up after 100% all i can do is get to the 4 colored screen.
is there anything else I can try? considering my battery must be really low and I have no way of charging it.
Click to expand...
Click to collapse
If you got 100% when you flashed the Windows Mobile ROM and your HD2 rebooted itself, then you sucessfuly flashed the ROM.
Did it boot up to the bootloader or the first splash screen (Stick Together or white HTC screen depending on which HD2 you have)?
If it booted to the first splashscreen it could be the processor having troubles or possible bad blocked incthe NAND memory.
If it boots straight to bootloader then you have a bad NAND memory.
It doesn't reboot to either screen, it simply turns off after the rom is finished installing and doesn't start back up again. The only thing I can do is press volume down and red button to boot the 4 colored screen. When I press the power button all that happens is the phone sometimes makes a tiny vibration.
harrybob_17 said:
It doesn't reboot to either screen, it simply turns off after the rom is finished installing and doesn't start back up again. The only thing I can do is press volume down and red button to boot the 4 colored screen. When I press the power button all that happens is the phone sometimes makes a tiny vibration.
Click to expand...
Click to collapse
Yeah sounds like you probably have a internal problem with hardware. But it might could because software related issue, but I highly doubt it. The only software problem you could have that I can think of is a problem with your SPL or HSPL which ever one you have, but you should have HSPL cause you where running Android.
Would a corrupt bootsplash do this?
Sent from my HD2 using XDA Windows Phone 7 App
hakuchi18v said:
Would a corrupt bootsplash do this?
Sent from my HD2 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
If you are asking if a currupt splash screen could cause your issue, I would have to say it could be possible, but I do not know enough to say for sure, sorry. You can put this to a test though and flash another splash screen, but the ROM should have flashed a splash screen. Maybe the splash screen it flashed was currupted or had a bad flash. Go to this link to get a splash screen and learn how to flash one.
I've said this a lot in other threads, but create a gold card SD. This will allow you to flash ALL the necessary components from the SD card. Then report back with your experience...