Tattoo and Microsoft Exchange Server - Click General

All,
I'm sure, that this question is easy to answer for most of you:
Does the Tattoo supports an Exchange account? I have read that it is not supported (only over third party apps)
Please help me out on that!
Thanks a lot in advance,
Asterix

A friend told me that it does support MS Exchange.
He is using it.
But he sad that he just can't download attachments so he has to send those emails to his gmail account and then to download them.

The Mail app allows you to add an MS Exchance account. But it has NEVER worked for my email account. It might work for yours... who knows... But the Tattoo does support Exchange server.

It does work, but there is an issue.
I have access to my work email (via Exchange Server and the Mail app) and it was very easy to set-up. It works really well, the app is quite nice. It will do things like listing your emails by conversation.
However, I can only read emails. I can't send emails.
This is a bug in Android. Not sure whether it is being fixed in 2.1. I do think you can get it to work though if you have help from your IT team. I have read that they can change some of the security permissions on the Exchange server (ie exclude you from certain protocols). I haven't tried it though.
- Mark

works great
Hi Guys, I was having the same problem with not being able to send mails and download attachments, even the mails which were longer, wouldn't load fully.
I requested the company's IT team to take a look at it and they changed some settings as Admins on the exchange server to get it working (I believe Android does not provide remote-wipe/ pin-password lock feature to be enforced, they had to bypass the check for me)
Hope it helps.

I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.

Confucious said:
I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.
Click to expand...
Click to collapse
Interesting.
Sadly, tried it and didn't seem to work for me. It just kept defaulting to our corporate webmail server. I had heard it was a certificate problem too, but also the remote wipe etc needed in the security settings on the server.
Great that you've got it working though.
- Mark

no problem
Hi!
Thanks for all the answers. I got my Tattoo now, setting up the exchange account was no problem at all, everything working fine. Some parts are a little bit not as fine as I'm used from my WM phones in the past. (times to set up when it should get the mails, which folder should get synchronized,..)
Thanks,
Stefan

I spoke to soon.
My son's phone keeps on saying it can't send - so I received 10 copies of the same email until I deleted it from the outbox.
There is a definite problem - has anyone found a solution?

Related

Receiving text messages related to ALL of my email accounts

Hello,
My MDA is set up to grab my exchange email, etc over the air through activesync. When I set up the account on the MDA, the setup wizard told me that I could set the account to grab new messages as they arrive. That of course sounds great so I chose that option.
Anyway, occasionally (not always) when I receive a new message on the exchange account, I get a text message silmultaneously with the same from address and subject as the new exchange email that arrived. I assume that "directpush" works by sending out these texts to trigger an activesync. However, as I mentioned, i don't ALWAYS get these texts. Also, it appears that I occasionally get texts a day after the message arrives in my inbox and even after I know I've read and deleted the message from my MDA.
Regardless of the sporadic nature of the texts, shouldn't the MDA keep them hidden from me? It's a little frustrating having to go thru and delete all these erroneous messages.
Any suggestions as to how I can clean this mess up?
First you need to provide more information.
What Rom are you using?
Only AKU 2.x Roms support Direct Push and then you need to have the correct version of Exchange Server (I think 2k5 sp2).
Direct Push does not use SMS but rather a heartbeat via GPRS.
I believe the old version of AS with Exchange Server used SMS (1.x Roms).
Thanks for the response.
I'm using xelencin's rom http://forum.xda-developers.com/viewtopic.php?t=53300
I have "direct push" turned on via the comm mgr. My office uses exchange 2k3, not sure what service pack. I don't believe there is such a thing as 2k5.
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
kyphur said:
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
Click to expand...
Click to collapse
The thing is, it works. I get mesages delivered to my phone nearly instantly. However, my SMS box is full of useless crap and this dilutes the usefullness of SMS in general.
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
kyphur said:
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
Click to expand...
Click to collapse
Ok, that makes sense. I'll get a hold of the exchange admin weds and see if he can do anything for me.
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
pmow said:
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
Click to expand...
Click to collapse
Interesting. I removed the relationship from activesync (activesync basically now asks me to set up sync with a pc or exchange server), but I'm still getting the texts. Sometimes, I'm getting duplicate texts. They're all coming from "701" if that helps.
HALP!
Dr Puttingham said:
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
Click to expand...
Click to collapse
Is there anyway for me to check the version of exchange as a user?
Ya, the SMS thing is a concern for me. I had to sign up for a text plan on tmobile so that I don't end up oweing a fortune at the end of the month!
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
Also, I just re set up my exchange OTA active sync. I get a "pop up" saying that I can synch as items arrive. When I go into "schedule", there's a link there to set that up which then asks for "Text messaging address for this device". Previously, I put in [email protected] which seems to work, but maybe I need to enter it differently some how?
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
I have an idea.
It appears that even the new versions of exchange have the feature "AUTD" which does the SMS message triggered update. I set up the exchange account for "auto update" 2 times now, but haven't set it up a 3rd. Is it possible that when the user configures the auto update feature, it triggers the AUTD sms messaging bit on the server? Since I've done it twice, I'm now getting two sms messages per incoming email. However, previously, when i had pocket outlook configured to handle the auto-update bit, it was concealing one of the two identical SMS's, but not the other.
I'm sure I explained this horribly, but it was worth a shot.
Not sure why I didn't notice this earlier...
I'm getting texts related to ALL of my email accounts configured on the device. This includes the exchange account mentioned earlier, but also two GMAIL accounts. For what it's worth, I set these two gmail accounts up through the tmobile set up wizard and later deleted the accounts from the device in an attempt to test things out. When the accounts were setup, they seemed to be grabbing the mail through a tmobile proxy or something instead of directly from the gmail servers.
No idea why I'm getting these messages, but this is getting crazy!
Stranger and stranger! I think that I would contact T-Mobile asap and cancel that SMS. I personally have never had any need for Texting, etc but people have different needs.
What I would start out with is to hard reset the phone after syncing it. Then I'd delete the partnership with AS. I'd setup my Exchange by installing your Exchange server's Security Certificate on your device(which you should keep on your SD card), configuring the AS on the device, never connecting to the PC. Wait a while to setup your GMail accounts, etc. ... one step at a time.
Good luck!
Steven
chow
RESOLVED!
Ok, I think I figured it out.
T-mobile apparently uses these text messages to trigger email synchs.
I logged into my tmobile account and decided to pay attention to the "t-zones" section for the first time. "Setup My E-Mail" takes you to a page that allows you to configure email accounts for your device. It also allows you to check your email for those accounts. Anyway, there's an "Alerts" section that you can configure and it appears to relate to these texts that I've been receiving. Even my exchange account was configured here and was setup to send the text messages.
Additionally, it appears that I wasn't being charged for the texts. None of them have shown up in my online bill.
I believe that ALL of this was the result of using the tmobile email setup wizard that's included on the phone xelencin's cooked rom.
Whew, I feel like I've solved a puzzle.
Good for you! Makes sense now...
I've never run that email wizard myself, always manually create the accounts.
Steven
chow

Problem with setting up an email account with a non-verified 'Security Certificate'

I've searched the forum for a couple of hours without success so please forgive me if this question has been asked/answered....
My work email server uses a security certificate that has expired and they don't want to renew... I've setup my WM phones without issues (allows me to say continue anyway OR doesn't ask at all); however, the G1 fails to continue the email account setup and I receive the following error message;
"Setup could not finish. Cannot safely connect to server. (Not trusted server certificate)"...
Is there anyway to bypass this check so that I can complete the email account setup and poll for my work emails?
I had the same issue with an email provider that I use. I could never get it to work. But, I downloaded and used K9, and it worked.
Of course I had to do some searching to find out what incoming and outgoing settings other users of my email had used with other phones (Blackberry, WM, Palm, etc.). I played around with different settings and finally got it to working.
Then I just changed the notification settings and other settings to fit how I wanted it to sync and notify me and its working great now.
Try K9 and do some searching. Maybe try what settings have been used on phones in the past. You would be surprised at what actually works once its implemented the right way.
Hope this helps!
K9-it works
I use K9 to check my ako because that is the only program that lets me check it anyways, valid certificate or not.

Push Email stopped working

I set up push email to an exchange server and all was working fine when POOF!!!! Now all of the sudden i get the error on the phone (when looking at active sync on the device)
"The security certificate on the server is not valid. Contact your exchange admin......"
Now before you tell me to contact my exchange admin let me say that I did and the cert is fine. Is there any other cause for this?
you say the certificate is fine, though I would still try to delete the certificate on your mobile, and install it again.
Only other thing I can think of, is that the certificate on the server is has been updated.
Another reason for this is if your time is to different from the servers.
quarintus said:
you say the certificate is fine, though I would still try to delete the certificate on your mobile, and install it again.
Only other thing I can think of, is that the certificate on the server is has been updated.
Click to expand...
Click to collapse
i only had one of 2 certs in that i needed. Didnt realize i have to get a cert per "level" on my OWA. working great now. was all my fault lol. Still confused why it worked for a day but im good nonetheless
PUSH Mail stopped working
Hi about a week ago our push mail stopped working on the HP iPAQ hw6925, its setup on exchange server" it has been uninstalled from the exchange server and reinstalled from SCRATCH, to see it that woould rectlify this issue but never.
This is what is happening when you sync it syncs ok it finds the amount of EMAILS that should be coming through for example it will go from 0/30 to 30/30 but none of the emails will come through. but we can receive emils through outlook 2007 or 2003
hope someone can help as this is driving me crazy
Regards,
Aaron

Emoze - Unable to connect to server

Hi
I am trying to set up an account using Emoze.
I have downloaded the WinMo Client and installed no issue on my phone. However, when I try to set up an account I get the following message "Currently server is not available. Please try again later". This has been an issue since Xmas day.
I have deleted the app and reinstalled a number of times but always with the same result.
Has anyone else been able to set up an account?
Would someone be willing to check for me please?
I have attached the cab file below. You will not need to actually set anything up, if you click add account and then get to the next page without the error message, you've got further than me and I'll know that there is something wrong with my device!
I am using ROM 1.61.
Would really appreciate any help!
On a seperate note. I'm trying to use this to access my OWA account as ActiveSync has been disabled by my company. I have also tried Seven but have not been successful setting up an account.
Does anyone know of any other service that allows you to access emails via OWA when AciveSync has been disabled. I found Chronobis but it only supports one way i.e. you cant delete emails from your phone and have them delete in your exchange server. Anyone got any ideas?
Thanks
I've been able to use EMOZE on my HD2 to access the company's OWA since i've got it. I've actually installed in few times since i kept on changing my ROM version till i found one i was fully happy with.
Let me know what it is your doing exactly and i'll try to help you out.
Still waiting for your response on what to do with emoze
Just sent you another reply via your email, and have attached a snapshot of both my OWA and my POP3 account configured on my HD2.
Gooner4_1998 said:
Hi
I am trying to set up an account using Emoze.
I have downloaded the WinMo Client and installed no issue on my phone. However, when I try to set up an account I get the following message "Currently server is not available. Please try again later". This has been an issue since Xmas day.
I have deleted the app and reinstalled a number of times but always with the same result.
Has anyone else been able to set up an account?
Would someone be willing to check for me please?
I have attached the cab file below. You will not need to actually set anything up, if you click add account and then get to the next page without the error message, you've got further than me and I'll know that there is something wrong with my device!
I am using ROM 1.61.
Would really appreciate any help!
On a seperate note. I'm trying to use this to access my OWA account as ActiveSync has been disabled by my company. I have also tried Seven but have not been successful setting up an account.
Does anyone know of any other service that allows you to access emails via OWA when AciveSync has been disabled. I found Chronobis but it only supports one way i.e. you cant delete emails from your phone and have them delete in your exchange server. Anyone got any ideas?
Thanks
Click to expand...
Click to collapse
I am having the same problem as described above.
I am trying to connect througth MetroPCS proxied data connection.
Could someone please tell me if there is a way to make this program work through this type of a connection?
Thank you all in advance,
luke

Setting up hotmail difficult

I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Are you sure you're entering your hotmail address correctly? HD2 should pick up on a hotmail or live address. What domain is your address at? If it's a different address set up for a passport it may not work
i think you should try thewindows live application from the marketplace. once you have it, you can sync mail...and probably.conracts too.
having the similar problem... my account is hotmail.co.uk and when i try to setup it says either pass or id is incorrect but i am 100% sure that pass is correct...is it something to do with .co.uk
help please!!!
thanks
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
johncmolyneux said:
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
Click to expand...
Click to collapse
it dosnt work there either...same problem for me atleast
I hate to say this, but you must be entering the information incorrectly.
After entering the information in step 4, can you take a screenshot (use BsB Tweaks if you don't know how to do this), and upload it for us to check for you.
It works for everyone else, so it must be something you're doing.
Hotmail
Can get my .com to sync, but not my .co.uk. Maybe its .uk that as a problem.
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Timax_50 said:
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Click to expand...
Click to collapse
Hi Timax. I think I know what your problem is. I noticed you are with Tmobile, so am I and I kept running up against the problem where it gets stuck at stage 4 of 5! Very annoying. Apparently it's because Tmobile diverts the service via their proxy server. Follow the instructions in the thread below on post #2 and it should be fixed!
http://forum.xda-developers.com/showthread.php?t=599822
johncmolyneux said:
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Click to expand...
Click to collapse
what is the incoming/outgoing mail server have you used...what do you put under these boxes?
My hotmail was set up through LIVE and my inbos is just not being updated, unlike my gmail and outlook ones. I know this becuase I just checked my hotmail account on the computer and I have 3 new emails and this has not been updated on the phone. However when I press send/receive on the phone it does sownload the new emails. Anyone know a way of sorting this out, it's annoying having to do it manually everytime!
johncmolyneux you rock i had been banging my head for days trying to get my hotmail to work, and the answer was right under my nose. i just needed to update to the new windows live app. man i feel like a dumbass for not going back to basics before jumping into all the other stuff. Thanks a Million bro!!!
I have to agree that it's very hard to make hotmail account working properly, while Gmail, Yahoo! mail work fine.
I've tried so many times and everytime it behaves differently. Once it went through all the mails and get the first mail(many years ago) then stopped working. Once I setup through Windows live, it took me to the Windows Live web page then stopped at there...very frustrated...
Now, at last, it works like a charm--but I have no idea how I did it since I've done so many times, each time is a little different and I am totally confused...

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