Database Users

Problem with setting up an email account with a non-verified 'Security Certificate'

I've searched the forum for a couple of hours without success so please forgive me if this question has been asked/answered....
My work email server uses a security certificate that has expired and they don't want to renew... I've setup my WM phones without issues (allows me to say continue anyway OR doesn't ask at all); however, the G1 fails to continue the email account setup and I receive the following error message;
"Setup could not finish. Cannot safely connect to server. (Not trusted server certificate)"...
Is there anyway to bypass this check so that I can complete the email account setup and poll for my work emails?

I had the same issue with an email provider that I use. I could never get it to work. But, I downloaded and used K9, and it worked.
Of course I had to do some searching to find out what incoming and outgoing settings other users of my email had used with other phones (Blackberry, WM, Palm, etc.). I played around with different settings and finally got it to working.
Then I just changed the notification settings and other settings to fit how I wanted it to sync and notify me and its working great now.
Try K9 and do some searching. Maybe try what settings have been used on phones in the past. You would be surprised at what actually works once its implemented the right way.
Hope this helps!

K9-it works
I use K9 to check my ako because that is the only program that lets me check it anyways, valid certificate or not.

Setting up hotmail difficult

I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?

Are you sure you're entering your hotmail address correctly? HD2 should pick up on a hotmail or live address. What domain is your address at? If it's a different address set up for a passport it may not work

i think you should try thewindows live application from the marketplace. once you have it, you can sync mail...and probably.conracts too.

having the similar problem... my account is hotmail.co.uk and when i try to setup it says either pass or id is incorrect but i am 100% sure that pass is correct...is it something to do with .co.uk
help please!!!
thanks

As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.

johncmolyneux said:
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
Click to expand...
Click to collapse
it dosnt work there either...same problem for me atleast

I hate to say this, but you must be entering the information incorrectly.
After entering the information in step 4, can you take a screenshot (use BsB Tweaks if you don't know how to do this), and upload it for us to check for you.
It works for everyone else, so it must be something you're doing.

Hotmail
Can get my .com to sync, but not my .co.uk. Maybe its .uk that as a problem.

I just added a hotmail.co.uk account and it worked for me. Strange problem this is.

Timax_50 said:
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Click to expand...
Click to collapse
Hi Timax. I think I know what your problem is. I noticed you are with Tmobile, so am I and I kept running up against the problem where it gets stuck at stage 4 of 5! Very annoying. Apparently it's because Tmobile diverts the service via their proxy server. Follow the instructions in the thread below on post #2 and it should be fixed!
http://forum.xda-developers.com/showthread.php?t=599822

johncmolyneux said:
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Click to expand...
Click to collapse
what is the incoming/outgoing mail server have you used...what do you put under these boxes?

My hotmail was set up through LIVE and my inbos is just not being updated, unlike my gmail and outlook ones. I know this becuase I just checked my hotmail account on the computer and I have 3 new emails and this has not been updated on the phone. However when I press send/receive on the phone it does sownload the new emails. Anyone know a way of sorting this out, it's annoying having to do it manually everytime!

johncmolyneux you rock i had been banging my head for days trying to get my hotmail to work, and the answer was right under my nose. i just needed to update to the new windows live app. man i feel like a dumbass for not going back to basics before jumping into all the other stuff. Thanks a Million bro!!!

I have to agree that it's very hard to make hotmail account working properly, while Gmail, Yahoo! mail work fine.
I've tried so many times and everytime it behaves differently. Once it went through all the mails and get the first mail(many years ago) then stopped working. Once I setup through Windows live, it took me to the Windows Live web page then stopped at there...very frustrated...
Now, at last, it works like a charm--but I have no idea how I did it since I've done so many times, each time is a little different and I am totally confused...

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks

If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.

Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??

Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.

Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?

ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...

I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^

Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...

And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4

Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S

I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?

Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB

Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page

I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?

barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB

I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

The HD2 hotmail problem

First off all: I checked this website (heck! I checked half the internet) and I didn't find a solution to my problem.
Now, what is my problem?
When I first got the HD2 I really wanted to get my hotmail account on my phone.
Now there is a tab under email called "hotmail1".
I can't delete it (it's greyed out), I can't open it, I can't do anything with it!
I already read that unsyncing your windows live account with your emailaddress would help, but nothing. Also, when I want to make a new hotmail account it just transfers me to "windows.live.com"
(I also tried using a fake email and then changing it to hotmail afterwards, didnt help, I got transfered to windows.live.com)
sorry if some of the menunames are wrong, my phone is dutch

Hi
I have exactly the same problem but it doesnt look like other people have come across this problem to find a solution.
I have set up my phone exactly the way I like it, its working fantastic. I dont want to resort to a hard reset

Exactly!
I have all my programs, preferances and hotfixes in just the way I want them. I'd hate to do all that again just for hotmail.

I can't help you get rid of any dodgy accounts that you've already set up, but I can tell you how to set up a hotmail account correctly.
Run Windows Live in your start menu and enter your hotmail account details in there. That will automatically create an email account on the phone for you, and will even give you the ability of push email. It's pointless trying to manually set up a hotmail account, unless you want more than 1. If you do then you need to read tip #43 in this thread...
http://forum.xda-developers.com/showthread.php?t=583638
As for getting rid of the problematic accounts they you've already created, I'm sure someone on here will be able to help you rid yourselves of them

The funny thing is that trying to create a (new) account with windows live just redirects me to the mobile.live.com site

Yep, same problem here, just redirects to the website.
If I try to create another hotmail account with the same details, it wont allow me to saying ' you've got another email account with the same name'!!!!
Annoying!!

It is probably because you are using (or have used) My Phone or Windows Live on the phone to connect to hotmail.
The way I do it is through Windows Live. So go to Marketplace and make sure that you have the latest Windows live app, then sign in to your account from there.

Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation

pietme said:
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
Click to expand...
Click to collapse
I got mine fixed when i signed in on my computer's browser with my hotmail account. Then i tap send/receive on the phone and it connected to the server... not really sure if this is a fixed? but it did fix my gray thing.

Tried and failed
Still greyed out!
Is there a way to completely uninstall msn messenger on your mobile phone?
I hope that might work

If you set up your hotmail thru windows live, you have to change the setting thru windows live also. I had the same problem as you. I was not able to delete hotmail account thru the regular email setup. Then I remember windows live, so I went in there. I choose the option to switch to another windows live account. It will then asked for your credential. Hit cancel and voila.. my hotmail account is gone.

I had this too, I set up my hotmail account via the introduction screen when you boot your HD2 for the first time. Then, I tried to set up my hotmail via Windows Live. When syncing with my pc, which collects hotmail in Outlook, I got a third Hotmail account, all non-functional (actually only syncing via wifi actually, to make it weirder). I decided to hard reset.
The proper way to setup Hotmail is via the Windows Live application, you can't set it up via Outlook (mobile or from your pc). Ang_rudy's solution might work, the other solution is hard resetting, which is far from optimal of course.

can any1 help i have had the HD2 for 2 days, i havent been able to set up hotmail account, but i also cant access my facebook either. i really dnt want to take it back but i have got clue how to resolve these issues.
any assistance would be greatly appreciated

Please help!!
i have had my HD2 for 2 days now iv tried setting up my hotmail account, lmao it might aswell give me the big "FU" facebook doesnt work either just comes up with, "you need to connect to the internet" well ob not cause i can get into facebook through opera!!
can any1 help or will i get the same useless answers as i do from O2 " its a new phone we dnt how to fix these problems yet" my answer to that is dnt F sell to people then.
Thank god i kept my 3GS never had any problems with that

Tattoo and Microsoft Exchange Server

All,
I'm sure, that this question is easy to answer for most of you:
Does the Tattoo supports an Exchange account? I have read that it is not supported (only over third party apps)
Please help me out on that!
Thanks a lot in advance,
Asterix

A friend told me that it does support MS Exchange.
He is using it.
But he sad that he just can't download attachments so he has to send those emails to his gmail account and then to download them.

The Mail app allows you to add an MS Exchance account. But it has NEVER worked for my email account. It might work for yours... who knows... But the Tattoo does support Exchange server.

It does work, but there is an issue.
I have access to my work email (via Exchange Server and the Mail app) and it was very easy to set-up. It works really well, the app is quite nice. It will do things like listing your emails by conversation.
However, I can only read emails. I can't send emails.
This is a bug in Android. Not sure whether it is being fixed in 2.1. I do think you can get it to work though if you have help from your IT team. I have read that they can change some of the security permissions on the Exchange server (ie exclude you from certain protocols). I haven't tried it though.
- Mark

works great
Hi Guys, I was having the same problem with not being able to send mails and download attachments, even the mails which were longer, wouldn't load fully.
I requested the company's IT team to take a look at it and they changed some settings as Admins on the exchange server to get it working (I believe Android does not provide remote-wipe/ pin-password lock feature to be enforced, they had to bypass the check for me)
Hope it helps.

I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.

Confucious said:
I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.
Click to expand...
Click to collapse
Interesting.
Sadly, tried it and didn't seem to work for me. It just kept defaulting to our corporate webmail server. I had heard it was a certificate problem too, but also the remote wipe etc needed in the security settings on the server.
Great that you've got it working though.
- Mark

no problem
Hi!
Thanks for all the answers. I got my Tattoo now, setting up the exchange account was no problem at all, everything working fine. Some parts are a little bit not as fine as I'm used from my WM phones in the past. (times to set up when it should get the mails, which folder should get synchronized,..)
Thanks,
Stefan

I spoke to soon.
My son's phone keeps on saying it can't send - so I received 10 copies of the same email until I deleted it from the outbox.
There is a definite problem - has anyone found a solution?