I've been looking high and low and cannot find where to change the setting for email accounts to download the entire message automatically.
I've done it on other ROMs but I'm searching for it on Energy's latest ROM and cannot for the life of me find it!!!
Any Thoughts???
Thx,
Cist08o
In Email go to Menu\Tools\Options, select account , click next till you get to Server Settings, Select E-mail and click the settings button.
If its Exchange you can also access the settings through Actice Sync.
Related
Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don
Truck1008 said:
Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don
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When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
[email protected]$ said:
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks
Truck1008 said:
Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks
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Hmm my last gues would be that when you go into the outlook settings on your phone chose only to download the header or a small portion of the email that way it keeps the orginal / full message on the server. That is weird because I delete my email from outlook on my phone and it doesnt delete it from the server unless i go into outlook on my comp and once i delete it from there it will delete it from my phone once I sync.
Why not use IMAP?
I have found IMAP works a lot better then POP or any other feature. It's like a mirror image of looking at your email. Now with google supporting IMAP it's a nice token.
[email protected]$ said:
When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Click to collapse
That's right, but with imap account you have to select too in: "option -> stockage [TAB] -> emptied delete folder: immediately".
Otherwise, messages will not be deleted from your computer.
It appears to me that if you are using exchange activesync, then you get exactly what is on the exchange server in the inbox.
I have set up some folders to help keep my PDA inbox uncluttered.
I have set up my own personal email account in the HD2 - not outlook, just a standard personal email.
Configured all well and good; works fine except for the very poor implementation by HTC which gives the user absolutely no audio / visual conformation that your messages have actually been sent successfully....?!
However, I have it set to retrieve new emails from my server every 15 minutes, but it does this so erratically that I can't trust it. Today I was wondering why no email had come through by 1pm, so I manually pressed 'send and receive' and 8 important emails came through from 8.40am!
So I decided to check the mail settings (again) to make sure it wasn't just me being dense. That's when I discovered an even more annoying bug -
Every time I access my POP3 email account's settings the HTC automatically changes my incoming mail account user name from whatever I saved last time, to just the first 3 letters of the user name.
ie I put in a user name of [email protected] and the next time I view the settings there's only HTC in the username box.
It gets worse still, everytime I also check the outgoing server details, at the same time it also defaults the 'outgoing (SMTP) mail server' to 'use the same username and password for sending email' IN-SPITE of the fact that I have now set this up 15 times and saved it with a different user name and password!! AGHHH!
So, it's very unreliable in retrieving emails (over wifi or 3G or GPRS) and the email account settings need re-setting up every time I access the account settings to check why they are not working...again.
I am very quickly losing faith in this bit of tech, this is my second HD2 handset and it's freezing and crashing more in a few days that my old 3G did in a year. So frustrating!
Does anyone have any idea what's up with the email issue?
Cheers.
Yep, I've seen the first problem you have, where part of the username (more specifically, everything from the ampersand onwards) are truncated. This, and presumably the other problems, seem to be down to the HTC email configuration program trying to be too clever. If you go to Pocket Outlook, by tapping on Inbox when you're on the email Sense tab, then go to Menu -> Tools -> Options, and set your accounts up there, they stick. Annoying bug, but circumventable reasonably painlessly.
ianjd said:
If you go to Pocket Outlook, by tapping on Inbox when you're on the email Sense tab, then go to Menu -> Tools -> Options, and set your accounts up there, they stick. Annoying bug, but circumventable reasonably painlessly.
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I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?
I also had this problem with it not automatically syncing my hotmail account as specified.
The newer 148 ROM seems to address this BUT introduces a number of irratating bugs along with it - depends if you can live with them or not....
KaNarlist said:
I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?
Click to expand...
Click to collapse
hello
try this
press start > email ..that will take you to winmo default ..add account there
this worked for me
Did you change peak time settings as well?
KaNarlist said:
I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?
Click to expand...
Click to collapse
Did you scroll the menu up? Tools is in the list but not visible at first.
Hi! I have the following problem ( not directly HD2 related):
I've configured my hd2 to retrieve my mail from my yahoo account each hour ( don't really need push services) and it works flawlessly. The only problem is that when I delete a mail on the phone, it also syncs with the server and the mail gets deleted there too. I'd like to have the option of deleting it only on the phone, and keeping it on the server, is that possible?
Thanks in advance.
Yes, go to mail, enter the inbox.
menu - scroll to tools - options select account
then send/receivce schedula
advanced settings
"when deleting messages:" and change to the appropriate option
Thanks a lot, can't believe I didn't see the "Tools" menu (t'was because I didn't scroll down ).
Wait, I don't see an advanced settings tab at all...
i also would like to know how to do this.....
i use Hotmail for my email..... I have the account set up and working on my phone, but there is no Advanced settings tab available, to select "deleting messages" options ???
is this just not possible to keep messages on the server, using free online email accounts such as Hotmail, Yahoo, gMail ???
PS: I have no idea what these things mean, but I have heard the terms before regarding email account.... is it something to do with being a POP or IMAP account ???
Hello,
I have set up my gmail as IMAP with the standard config of the HD2. Everything works fine, the only problem is that the mail only shows the last couple days and not the enitre mail account.
Shouldn't is show all mails I have in my gmail account since it's setup is IMAP?
If so, did I miss a setting?
Thanks in advance for helping!
P.S. I've searched the forum for similar threads but couldnt find one, apologies if it's a double post.
I'm not sure about IMAP but when using activesync to interact with gmail, there is a way to tell it how far back to download emails.
Why aren't you using activsync and gmail's push email service by the way?
When you're setting it up, on the last screen when you are selecting what services you want to use (calendar, contacts, email) if you highlight email then you can click on setting and set how far back you want to sync.
NOTE: Don't try and do tasks or texts because google doesn't support them yet.
Hope this helps
For Yahoo (not Hotmail!)
1. Select eMail in the HD2 Start Menu.
2. Select your mail account (without opening the mail, if you open the mail, simply press back arrow on hardware keys, and then reselect eMail form Start Menu.
This will ensure Mail Account is highlighted.
3. Select Menu > options
4. Tap the account to change settings
5. Select Send/Receive Schedule
6. Select frequency and Download options eg past 3 days, 5, 7, 30, ALL
Download size for mail and attachments also available.
This does not appear to be available for Hotmail account!
Hope this helps.
works fine, thanks
My TP2 e-mail settings allow me to leave the message on the server (POP3) when I delete them from the phone. However, my HD2 doesn't have such a setting as far as I can see. Anyone know how to do this? I also posted this question in the T-Mo support forum, but haven't heard anything.... This is very important to me, and if indeed there is no such setting on the HD2, I will return the phone.
This is for pop3 or imap but don't know how it is for exhange server etc.
Inbox>
menu>tools>options....
then select the account you want to "edit"
then select edit account setup>next>next>next>next>next
how ever many "next" it takes to get to Automatic Send/Receive and on bottom of the screen is "Advanced Settings"
that is where the option you are looking for is.
That is how it is on my phone anyway.
Good luck
I posted this yesterday for you on the T-Mo site:
Start key> Email>Menu>Options> select email account >Edit Account Setup>click Next 5 times, then Advanced Settings. The next screen will let you select whether to delete them from the server or move them to server trash. I have all of my email accounts set to delete them from server and when I delete emails, I do a Send/Receiver and have had no problems with my emails deleting. If I have it set to move to server trash, it leaves them on the server.
you can skip about 5 button presses by just selecting send/receive schedule rather than Edit Account Setup. From Send/Receive menu select Advanced Settings and you just arrived at the same point.
True, but I thought perhaps there were other options that the poster might also want to change or review. But your way is the most direct.