Database Users

Cannot Recieve or Send MMS

Hi!
I just got my xda2 yesterday and I'm having problems sending and recieving MMS messeges. Whenever I try to send them they never go though and it tries 3 times before aborting. Also I don't recieve MMS messeges properly either. If I try to send a MMS messege to my xda2 from another phone then I get a SMS messege from o2 saying to goto their website to view the picture.
I've tried playing around with the options in the Media Messeging program such as changing the Connect Via: option but without any success.
Any help would be much appricated

Contact O2 customer services & ask them to enable MMS support on your SIM card. That is the reason why you are not recieving the actual message & only getting the SMS alert as your SIM isn't on the N.A.P.

Spot on, that's what I had to do when I got my XDAII. It took about 10 mins for mine to be enabled.
If that doesn't work, then get them to replace the device...when I first got mine they tried to give me a reconditioned one in a "mixup"...in the end I kept it til I demanded they give me a new one....they did!
Cheers
Anthony

GPRS wont connect

All of a sudden, my GPRS wont connect now. I get the message "the answering modem has disconnected".
I haven't changed any settings, so wondering if anyone else is having the same trouble? Maybe it's a network thing. If not, could someone post their settings please so I can check them. (for O2 UK)
Cheers

^ bump
At least ONE of you must be on O2? Since the phone is EXCLUSIVE to O2 :lol:

I've recently had a similar problem myself and today have used the settings here which seem to work
http://www.tekguru.co.uk/phpBB2/kb.php?mode=article&k=5&highlight=o2+gprs
Cheers
David

I got it working. I changed it to Class 10 instead of Class 8, which did the job. Dunno why it stopped working in the first place though.
I've got another problem now. MMS doesn't work. It won't let me send, and when I receive I get a web link rather than the actual message. What am I doing wrong? A couple of years ago I heard there was a problem with O2 Online contracts which meant you could only use either GRPS internet OR MMS, but not both. Is this what I'm encountering?

I think that normally happens when you can't recv mms messages because gprs and mms aren't available on an account at the same time. The new MobileWeb service does support both - but you have to ring to activate it.
Gaz

P3600: Sometimes, calls get forwarded to voicemail without the phone even ringing

Hi. I am using the P3600 since February 07 and have noticed that sometimes callers are being forwarded to my voicemail directly without the phone ringing. I checked the service settings (diverts), and what I do have enabled is a divert to voicemail *if the phone is busy, unavailable or out of reach*.
I am using Pushmail / Activesync via UMTS and ask myself if the phone is dropping in a "busy" state while downloading new e-mail. If somebody would call exactly then, this could cause the divert to my voicemail.
Did anybody have a similar experience?
Thank you and best regards
Stefan

anfangs said:
Hi. I am using the P3600 since February 07 and have noticed that sometimes callers are being forwarded to my voicemail directly without the phone ringing. I checked the service settings (diverts), and what I do have enabled is a divert to voicemail *if the phone is busy, unavailable or out of reach*.
I am using Pushmail / Activesync via UMTS and ask myself if the phone is dropping in a "busy" state while downloading new e-mail. If somebody would call exactly then, this could cause the divert to my voicemail.
Did anybody have a similar experience?
Thank you and best regards
Stefan
Click to expand...
Click to collapse
Hi
On German Vodafone this happens if
a) HSDPA is enabled
b) you ar online with a data connection
c) you get a phone call then
I disabled HSDPA and the problem is gone.
which network do you use?
do you have HSDPA enabled?

I've had the same issue. I have Cingular/AT&T. They tried troubleshooting the phone, and ended up sending me a new one. Weeks later I find that I'm still having this problem. If you find out an answer let me know...

HSDPA in use
Hi - thank you for your reply. I am in Switzerland, and I use Swisscom as a provider. HSDPA is one of the option the phone goes for if no other is available. Is there a way to disallow the usage of HSDPA? Thanks and best regards, Stefan

anfangs said:
Hi - thank you for your reply. I am in Switzerland, and I use Swisscom as a provider. HSDPA is one of the option the phone goes for if no other is available. Is there a way to disallow the usage of HSDPA? Thanks and best regards, Stefan
Click to expand...
Click to collapse
Yes, there is. Try SK Tools. There is also a HTC Tool for this and http://www.fit4cat.de/portal.php has another tool. If you have problems finding one of these tools then send me a private message with your email adress.

Thank you - I will check tools out
Thank you very much - I will check those tools out!

Hi, guys!
I'm from Ukraine, and my operator doesn't have 3G yet, only GSM/EGPRS.
And I don't use voicemail but there is lighter service here. If somebody called me when I was unavailable, out of zone I would receive SMS from operator with callee's number and call time.
And after switching to P3600 I began to receive such SMSes 5-7 time per day even if I'm sitting in my office all the time and is available.
I've written e-mail to HTC support but haven't received answer yet

does not happen only with P3600
I switched my SIM-card to a Sony Ericsson P990i - and was stumbling into the same problem. Calls sometimes get forwarded directly to my Voicemail if data connection is active. It seems to me rather a provider than a device problem ... ! I will discuss this with Swisscom. Thanks for the hint.

Htc p3400 sim problem....

Hi
Most of the times i am not able to send or recieve sms and sometimes its giving a warning wait for 15 seconds phone is not ready, it comes per day atleast 5 times, and then no signal for some time.
If i restart this is the message
Your current settings do not match with the active network in use. You may not be able to access all network services until this is corrected. Apply correct network settings now?
Your current operator (40441) is not supported. You should obtain an update from your device vendor. Would you like to select another network provider?
Then its searching and tells its not there and ask to choose other network.
I am in chennai and using aircel prepaid.
Well i changed to Airtel its the same. but since airtel was in the network setting it dint show any error, but its still same. it will hang.
Now i tried vodafone, its perfectly working, i enabled the gprs, everything is fine. Just want to know wats the problem and how to rectify. And to work it on all networks. Its in warranty.
Sorry: i dont know where to post so i made a new thread. Please help.

Regarding HTC P34oo problem
Hi Frnd,
Me too had the same problem, Am using Airtel (Chennai). First when i newly bought this phone (HTC) iam not able to send messages properly. also i cant able to receive calls properly. After that i came to know that there's a compactibility problem with airtel and HTC. Temporarily they provide a software for this problem, we can update this software in authorized service centers. I updated the software, after updation the call problems are solved fully, also message problem was reduced... but still am not satisfied with the messaging service. The service person said they working on providing a permanent solution, so soon we can expect the software upgrade which solves this problem permanently, except the messaging service the phone is good ! thanks !
Vijay
tvk24 said:
Hi
Most of the times i am not able to send or recieve sms and sometimes its giving a warning wait for 15 seconds phone is not ready, it comes per day atleast 5 times, and then no signal for some time.
If i restart this is the message
Your current settings do not match with the active network in use. You may not be able to access all network services until this is corrected. Apply correct network settings now?
Your current operator (40441) is not supported. You should obtain an update from your device vendor. Would you like to select another network provider?
Then its searching and tells its not there and ask to choose other network.
I am in chennai and using aircel prepaid.
Well i changed to Airtel its the same. but since airtel was in the network setting it dint show any error, but its still same. it will hang.
Now i tried vodafone, its perfectly working, i enabled the gprs, everything is fine. Just want to know wats the problem and how to rectify. And to work it on all networks. Its in warranty.
Sorry: i dont know where to post so i made a new thread. Please help.
Click to expand...
Click to collapse

Do u have the update file..Mine is a different problem..I keep loosing signal majority of the times..u have any solution??

Sim problem.............
wat did u people do to correct the sim problem....i am using BSNL..it is there in the network settings but still having problems in recieving & sending sms and calls....plz help someone

IPAQ 914

having a strange problem with my new HP Ipaq 914 (windows mobile 6.1), I am using a O2 payAsyouGo sim (phones sim free)..
Everytime I send a sms mesage I get the message "your text message cannot be sent" appear on the screen and then "message not sent.please try again?" in red writing on the screen. Yet altho its saying message cannot be sent my messages ARE getting through so i,m told ! altough when i send long messages the receiver gets missing text message after afew lines.
The message cannot be sent alert happens in about 6 out of ten messages sent and is very annoyng as i,m never sure if they get thru or not witout ringing to find out.. I,ve got all the settings correct as far as i no with the call center and user password, also got it set as wap2 on the mms settings, altho i,ve tried wap1.2 no differance, the gateway and server addresses are correct otherwised no text's would be send at all.
I,ve been pulling my air over this since i got the phone at Xmas..
Hope someone can shed some light on this ..

Have you checked with your service provider? is it a service issue with the cellphone company?

yea i checked with the provider, all my settings are correct, it does the same with other sims an my sim works in other phones..
Sometimes it says message was sent and other times , (mostly) its says not sent, yet they are all sending ! very annoying

I have had that issue with my old Toshiba G900 and HP 914C.
It is about the your sim providers credit message service.
After a call and after sending a message, you would get a service message about your remaining credit. That pop-up messages are not suitable with some of the wm6.1 builds of some devices.
Also you messages are sent although you get that message.