Database Users

GPRS On O2 UK, Y is it not working?

Hi all, I hope someone can help with this,
I have tried to all O2 using 100 (but this keeps getting disconnected automatically) so I have to call as 0845 number which uses my minutes + I was waiting 30 minutes to speak to someone and when i eventually did get through they hung up (I am well Pi***d off with o2). Anyhow
I want to connect to the net using GPRS, however no GPRS symbol is displayed and if i try, i get a message saying "No moden at above number" any help would be great.
Cheers
Matt

Right, couple of things to suggest.
Firstly (and I know this sounds stupid)....O2 have recently installed new call centre handling "things" which SHOULD route your call more efficiently but as they have been put in by IBM (also, responsible for more recent "good inovations" in O2) the bits aren't working v well! - trust me as I speak from experience and "from the horses mouth" - I work for them!
So chill when you do get through....the staff on the phones are getting major grief from customers, dealers and fellow staff members (mainly store staff) because it's taking ages......It's not their fault!!
Anyway, back to your problem.....you haven'y said whether you got a new connection or an upgrade.....if it's the latter did you ahve GPRS on your previous phone and did it work?
If it's a new connection then GPRS hasn't been provisioned for some reason (although it can tkae 48 hrs max from connection to go through), same goes if it was an upgrade and you never used GPRS on the old phone.
Give me the answeres to these questions and I'll give you my best guess!
Mike

Check settings
I use this site for settings:
http://www.filesaveas.com/index.html
I would also suggest that you check that GPRS has actually been enabled by O2 for you. I had problems with MMS not being enabled although I HAD asked for it.

Thanks Mike for your responce, and I promise not to go ape at your colleagues.
I have a new account with O2, connected today, however seems strange that it could take upto 48hrs to get GPRS active, I was recently with ORANGE and as soon as I activated the phone (a SPV) the GPRS was active there and then. Ah well I will wait the 48hrs and hopefully it will come active sometime soon.
As an O2 employee, you may be able to assist on this query. As a paymonthly customer on O2 400, I am supposted to call 100 from my XDAII to call CS, but when I do this I get disconnected automatically as if the number is dead, any ideas?
Many thanks for your help.
Matt

An update on the aboe. I have managed to sort this problem out, I did a soft reset and when rebooted I noticed the phone settings were on Germany, changed it to UK and GPRS works fine.
Matt

for anyone searching with this problem
MODEM NOT FOUND AT DIALED NUMBER
1. phone CS on 0845 and make sure GPRS is on! (APN provisioning for mobile web access (you can 'check' on the 100 number, but they can't turn it on for you)
2. 3.30pm is the 'switch over' time, so soft reboot after this time each day (
up to 24hrs) ...... phone again if still not on !
3. GERMANY is default if you go to MY XDA - connections. it will always be on Germany. but the wizzard should of set it to UK when you first set it

Do you have the correct settings for wap over gprs, email over gprs using O2 payg sim with free gprs pages and wap.

Is there any portal to get the settigs to the O2 phone directly?

UK O2 GPRS Limits

Hi All
I'm currently developing an application for the Xda ii and am having a couple of problems sending data over GPRS using the O2 network. I have tried using a mates Vodafone sim and everything works ok.
When using my O2 sim and trying to send an image back from the camera to a web server I get a timeout after around 8k of data has been sent. I don't have mms activated yet and will get it activated asap, apparently this will allow me to send up to 100k.
Has anyone had any similar problems with O2 GPRS?

YES!!!!
Forgive my enthusiasm, but this has been the bane of my existence for several weeks now.
We also have timeout issues when trying to send data (anywhere from 1K upwards), and we can't find anything on the Internet or help files that would explain it.
Since we only have the means to test O2 sims currently, we have taken this to be an unavoidable side-effect of wireless GPRS connectivity.
The more data you try to send, the more likely it is to fail. A proposed solution we are looking at is to therefore split the data into small packets and send them one at a time, reconstructing them at the web server.
When you get MMS activated, could you please update this thread with your findings? And in the meantime, can you send 100k perfectly every time using the Vodafone sim?

Vodafone Mms

hi guys, im at my wits end. i have a orange spv m600 unlocked to work with a voda sim. i downloaded a voda.cab for the internet setting ect which self installed. problem is i cannot for the life in me get the mms working. im using the settings that self installed from the cab file and i have the notifications in my inbox but they just wont download. has anyone else got this problem or has anyone been able to solve it and get mms working. im almost ready to give up. any help would be great.

its ok people i rung vodafone and they sent me the settings and it worked first time. wish id have just done that in the first place. if anyone else needs the mms settings for voda uk contract pm me and ill will forward the settings

Would be interested in your offer as I have just bought an o2 xda but i'm with vodafone! Many thanks
Kurt

SPV M600 and Vodafone MMS settings
Hello
I'm going crazy trying to get MMS to work but everything I've tried has failed so far.
I know GPRS is working because I can setup a GPRS connection that I can happily use to browse the internet using pocket IE and also send and receive emails from several POP accounts I've setup in the email app. Also, the Vodafone contract SIM I have came straight out of a Nokia N70 that had no problem sending and receiving picture messages and is actually 3G enabled.
I've followed just about every forum 'try this' instruction I've found but nothing. Calling Vodafone customer service was about as much use as a chocolate teacup as they wanted me to give them a make and model so they could send me a service message but for obvious reasons, the Orange SPV M600 was not one of them. How did you get anything useful out of them?
Any suggestions would be greatly appreciated.

also waiting
have pm u m8 and still no reply? Anybody got a cab for this or can direct me to one? Have installed a cab thta I found somewhere but phone still has orange settings on it?
Roughneck

Optus MMS issue

I have been enjoying my HD2 for yonks now but I am plagued by a problem whereby I cannot send or received MMS messages.
I also had a problem with replying to SMS messages but this was fixed when I installed Vito SMS Chat... sent and replied to a couple of SMS's using SMS Chat then unistalled it and all is good!
Now back to my current problem.....cannot send MMS messages on Optus 3G. I spoke to Optus and was informed MMS messaging is not supported on the HD2 for at least 6 months due to some deal Telstra has with HTC?? What the!?!?!?
I have searched and searched but found nothing that helps on any forum so I am hopeful some here can assist me!?!?!
I have checked and rechecked settings and they all seem correct.
Cheers.....
PS: I have cooked my ROM to one of the scotsman's OZ Roms and love it!!

I am with TPG which use OPTUS 3G lines and i am able to send MMS without any issues at all.
All optus need to do is to activate MMS on your sim card once its activated it should work.
My sim card was already activated before i changed to the HD2 but i dont/havent had a problem yet.
PS. I would change to TPG its a hell of alot cheaper but still uses OPTUS's network (if your on a contract then i feel for you).

I am with PennyTel and they use Optus too.... their customer service is very poor but the call rates are amazing cheap!! Like 0.08c per call to the States untimed! Hard to beat that.... but the downside is poor customer service!
I will try to contact their customer service today to check that my MMS service is active!

some of the mms settings with the connections wizard are incorrect.
I have to change mine everytime I flash a new rom.
I don't have them here but if you search you can find the correct settings and fix them manually.
You could check if mms is enabled by putting the card in another phone.

Hey lakeman,
I have searched for settings and everything I find is the same as in my phone. Appreciate you providing your settings when you get the chance so I can compare....
Mmmmm....didn't think to try sim in another phone... will do this tonite as a test!

Not that it helps you much but I've been using my HD2 on Optus since I got it late last year.
I have never had problems with sending or receiving SMS or MMS...
I'm also using the default settings that are in the startup wizard after flashing

[email protected] said:
Hey lakeman,
I have searched for settings and everything I find is the same as in my phone. Appreciate you providing your settings when you get the chance so I can compare....
Mmmmm....didn't think to try sim in another phone... will do this tonite as a test!
Click to expand...
Click to collapse
ok
4 things I have found(though I use Virgin settings)
1.you sometimes have to send yourself an mms to activate it
2.for the server in connections, the connection wizard put a space between virgin and MMS
3. the port should be 9201 rather than 8070
4. the wap version should be WAP1.2.
again these are the things that I had to change to work for me
I have used some roms occasionally that worked straight up
At least this could be a starting point for you to troubleshoot
cheers

hi [email protected]
Im with Optus too.. I had issues the first few times I've received MMS.... everytime I went to download the MMS, it'd give me an error and tell me that the file doesnt exist (or something along those lines).
I tried redo-ing all the settings extra with the wizard and couldnt get it to work..
One day, I unexpectedly received an MMS and I was able to reply back with a MMS... it hasn't died on me so far -
And I didnt do anything other than flashings a different different ROM or two and different radios, so i'm guessing that's what might've fixed it.
Anyway, if you're after the actual Optus settings to compare (it seems to be different for the resellers like Virgin, etc even though they run on the same network):
Server Name: Optus MMS
IP Adress: 61.88.190.10
Port Number: 8070
Server Aaddress: http://mmsc.optus.com.au:8002/
Connect via: Optus MMS Settings
Messages Size Limit: 300kb
WAP Version:2.
All the settings above were automaticallyconfigured using the Connection WIzard.
Hope this helps! :

Thanks lakeman and bobbified,
Tried your suggestions to no avail!
I have a call in with my provider to investigate and they advised my problem is being escalated.....I hope!
I guess I'll have to wait til next week now as it is Saturday!
Cheers....

Cannot send or receive MMS [tmobile]

I use Tmobile. Before i bought the Touch Pro 2, i owned a Nokia Supernova. I randomly lost the ability to send and receive picture messages. Since i was planning on buying a new phone anyway, i figured the problem will just be fixed when i do that.
It has been a couple months now with my HTC and the thought had completely left my mind until this week when various MMS messages needed to be sent and received and it was not happening. I then remembered the problem and realized that a new phone has not fixed the problem.
I have googled the problem and i have found it is common, however, everyone's experience with tech support has been the same "Hard Reset the device"
1. i doubt that will fix the problem since i have flashed 2 roms since i got the phone. Energyrom with CHT. The first just being an early build than the second.
2. the ONLY "solution" that i did find, did not work for me. [http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/Can-t-Send-MMS-messages-HELP/m-p/268108]
And so as a last resort, i have come here to ask for some help.
Other than the 21 steps found in the above link, i have also tried the "Automatically Configure Connection" option on my device.
Thank you in advance.

Been having the same problem since my Tmo usa touch pro 2 and now the problem is back on my hd2. Tmo is not doing anything about this problem and its really pissing me the hell off man.

my sms/mms work fine on my unlocked tilt, even work on my nokia 6510. OP, ahve you contacted them and let them know about the issue?
I have used what is in that link for my old htc wizard, and now tilt. Worked great. Are you using the stock ROM or custom? I might recommend running a custom ROM and/or downloading the "connection setting" wizard.

hi. i have unlocked x10 and not been able to send or receive either. hard reset nothing. checked apn settings but nothing. with o2 and was advised that my sim card was 4 years old and only 2g. aparently i need a 3g sim card and he thinks this will work. have to wait 3 days for it. but strangely my previous phone was sony satio which was also a 3g but worked fine. but this is not uncommon aparently. so hopefully new 3g sim card will work. hope this will be helpful.

I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,

I'm on prepaid, so I'm not sure if it's the same for those on contract.
One setting I found I needed to change to get MMS to work correctly (besides the obvious), is to change the WAP Version to 1.2....

adbgmecca said:
I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,
Click to expand...
Click to collapse
i think it would help my situation (as well as others who are looking) if you would please post your settings under the T-Mobile MMS selection. because i have no idea if it is configured correctly.

What about for imagio
I am having similar problems, I have an imago and cant find out how to get mms, everytime i send a message it gets stuck in my outbox and received messages are blank, anyone know how to fix this, also i cant find the apn screen anywhere

Did you checked if your APN settings were still ok ?
After me flashing my phone i couldnt send/recieve mms either, Checked my APN settings, and they were not configured anymore. Went to the site of Vodafone and there it said which data i had to enter.